Grand Rapids, MI · On-site
$16.75 - $22.50/hr
Execute fast and helpful support, fielding end users' order and tool-related questions that come through via phone, live chat, email, or support cases * Review and process tool warranty requests
Grand Rapids, MI · On-site
$16.75 - $22.50/hr
Execute fast and helpful support, fielding end users' order and tool-related questions that come through via phone, live chat, email, or support cases * Review and process tool warranty requests
Saginaw, MI · Remote
$16 - $20.25/hr
Respond to customer inquiries via phone, email, chat, and online platforms * Assist customers with ... Access to company-supported tools and resources * Collaborative team environment * Employee ...
Saginaw, MI · Remote
$16 - $20.25/hr
Respond to customer inquiries via phone, email, chat, and online platforms * Assist customers with ... Access to company-supported tools and resources * Collaborative team environment * Employee ...
ResponsibilitiesProvide help desk support for Power Platform and Copilot Studio-related issues via ticketing email, chat, and online meetings Troubleshoot and resolve common issues with Power Apps ...
ResponsibilitiesProvide help desk support for Power Platform and Copilot Studio-related issues via ticketing email, chat, and online meetings Troubleshoot and resolve common issues with Power Apps ...
$15 - $16/hr
The successful candidate will be responsible for providing exceptional service, telephone, chat and email support to our partnering school districts and our employees assigned to those districts. The ...
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$15 - $16/hr
The successful candidate will be responsible for providing exceptional service, telephone, chat and email support to our partnering school districts and our employees assigned to those districts. The ...
Detroit, MI · On-site
$20 - $23/hr
Customer Support Representative You will provide Small Business customers and Financial Institution employees with support via inbound phone, chat, and e-mail. They look to you as their consultant ...
Detroit, MI · On-site
$20 - $23/hr
Customer Support Representative You will provide Small Business customers and Financial Institution employees with support via inbound phone, chat, and e-mail. They look to you as their consultant ...
Detroit, MI · On-site
$15.75 - $21.50/hr
Customer Support Representative You will provide Small Business customers and Financial Institution employees with support via inbound phone, chat, and e-mail. They look to you as their consultant ...
Detroit, MI · On-site
$15.75 - $21.50/hr
Customer Support Representative You will provide Small Business customers and Financial Institution employees with support via inbound phone, chat, and e-mail. They look to you as their consultant ...
Ann Arbor, MI · On-site
$19 - $23.75/hr
... supporting the Advising and Coaching department and activities for WCC students. This position is ... Zoom as well as monitor the advising chat queue. * Review and respond to the Help Desk After Hours ...
Ann Arbor, MI · On-site
$19 - $23.75/hr
... supporting the Advising and Coaching department and activities for WCC students. This position is ... Zoom as well as monitor the advising chat queue. * Review and respond to the Help Desk After Hours ...
Grand Rapids, MI · Hybrid
$43K - $53K/yr
... phone, or chat. Provide helpful, thorough, and accurate information in responses and updates ... Provide ongoing support and materials to ensure dealers are knowledgeable about our offerings and ...
Grand Rapids, MI · Hybrid
$43K - $53K/yr
... phone, or chat. Provide helpful, thorough, and accurate information in responses and updates ... Provide ongoing support and materials to ensure dealers are knowledgeable about our offerings and ...
Grand Rapids, MI · On-site
$43K - $53K/yr
... phone, or chat. Provide helpful, thorough, and accurate information in responses and updates ... Provide ongoing support and materials to ensure dealers are knowledgeable about our offerings and ...
Grand Rapids, MI · On-site
$43K - $53K/yr
... phone, or chat. Provide helpful, thorough, and accurate information in responses and updates ... Provide ongoing support and materials to ensure dealers are knowledgeable about our offerings and ...
Novi, MI · On-site
$18 - $21/hr
No Nights or Weekends!!! Inclusion Support Specialist Key Responsibilities: * In-Classroom Support * Serve as additional support within classrooms to guide behavior management and inclusive practices.
Novi, MI · On-site
$18 - $21/hr
No Nights or Weekends!!! Inclusion Support Specialist Key Responsibilities: * In-Classroom Support * Serve as additional support within classrooms to guide behavior management and inclusive practices.
Origination Support Specialist Title Grade: Entry or Mid-Level Department: Sales FLSA Status: Non ... weekends.
Origination Support Specialist Title Grade: Entry or Mid-Level Department: Sales FLSA Status: Non ... weekends.
Ann Arbor, MI · On-site
$15.25 - $19.50/hr
The technologies may include, but are not limited to Teams, Chat software, Banner SIS, Salesforce ... Testing registration systems during weekends and holiday breaks to ensure they are consistently ...
Ann Arbor, MI · On-site
$15.25 - $19.50/hr
The technologies may include, but are not limited to Teams, Chat software, Banner SIS, Salesforce ... Testing registration systems during weekends and holiday breaks to ensure they are consistently ...
Weekends and holidays to be scheduled in accordance with CBA. Position Summary: The Monitor Support Specialist -also known as a Cardiac Monitor Tech or Telemetry Tech-plays a key role in supporting ...
Weekends and holidays to be scheduled in accordance with CBA. Position Summary: The Monitor Support Specialist -also known as a Cardiac Monitor Tech or Telemetry Tech-plays a key role in supporting ...
Weekends and holidays to be scheduled in accordance with CBA. Position Summary: The Monitor Support Specialist -also known as a Cardiac Monitor Tech or Telemetry Tech-plays a key role in supporting ...
Weekends and holidays to be scheduled in accordance with CBA. Position Summary: The Monitor Support Specialist -also known as a Cardiac Monitor Tech or Telemetry Tech-plays a key role in supporting ...
Muskegon, MI · On-site
Weekends and holidays to be scheduled in accordance with CBA. Position Summary: The Monitor Support Specialist -also known as a Cardiac Monitor Tech or Telemetry Tech-plays a key role in supporting ...
Muskegon, MI · On-site
Weekends and holidays to be scheduled in accordance with CBA. Position Summary: The Monitor Support Specialist -also known as a Cardiac Monitor Tech or Telemetry Tech-plays a key role in supporting ...
Plymouth, MI · On-site
Customer interaction can take place through an omni-channel solution (phone calls, emails, chat ... weekends and holidays, with additional flexibility during busier times of the year or when ...
Plymouth, MI · On-site
Customer interaction can take place through an omni-channel solution (phone calls, emails, chat ... weekends and holidays, with additional flexibility during busier times of the year or when ...
Customer interaction can take place through an omni-channel solution (phone calls, emails, chat ... weekends and holidays, with additional flexibility during busier times of the year or when ...
Customer interaction can take place through an omni-channel solution (phone calls, emails, chat ... weekends and holidays, with additional flexibility during busier times of the year or when ...
Detroit, MI · On-site
$15 - $19.75/hr
Provide exceptional customer support across phone, email, and chat, answering questions and ... Support weekend operations , including one weekend day per week, ensuring our customers always have ...
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Detroit, MI · On-site
$15 - $19.75/hr
Provide exceptional customer support across phone, email, and chat, answering questions and ... Support weekend operations , including one weekend day per week, ensuring our customers always have ...
Pontiac, MI · On-site
$20.77/hr
Job Summary The Support Specialist role is to provide clerical, data, and information related technical support to Team Manager/Department Director and members of the assigned team. Note:
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Pontiac, MI · On-site
$20.77/hr
Job Summary The Support Specialist role is to provide clerical, data, and information related technical support to Team Manager/Department Director and members of the assigned team. Note:
Dearborn, MI · On-site
Support Specialist Salary: Commensurate with education and experience and within budget constraints. Education: High school diploma or equivalent Experience: At least two years experience in program ...
Dearborn, MI · On-site
Support Specialist Salary: Commensurate with education and experience and within budget constraints. Education: High school diploma or equivalent Experience: At least two years experience in program ...
$12.57 - $14.97
14% of jobs
$16.23 is the 25th percentile. Wages below this are outliers.
$14.97 - $17.37
21% of jobs
$17.37 - $19.77
14% of jobs
The median wage is $19.91 / hr.
$19.77 - $22.17
18% of jobs
$23.81 is the 75th percentile. Wages above this are outliers.
$22.17 - $24.57
12% of jobs
$24.57 - $26.97
6% of jobs
$26.97 - $29.37
4% of jobs
$29.37 - $31.77
3% of jobs
$31.77 - $34.17
3% of jobs
$34.17 - $36.57
3% of jobs
$36.57 - $38.97
1% of jobs
$12
$22
$38
A Weekend Chat Support job involves assisting customers via live chat during weekends. Responsibilities typically include answering questions, resolving issues, and providing product or service support. This role requires strong communication skills, multitasking abilities, and a customer-focused mindset. It is often remote or part-time, making it ideal for those looking for flexible work hours.
As a Weekend Chat Support agent, your main tasks include responding to customer inquiries via live chat, resolving technical or account issues, and escalating more complex concerns to the appropriate teams. You may also be responsible for documenting interactions, following established workflows, and providing feedback on common customer issues to help improve processes. Since your work will primarily take place during weekends, you can expect to operate independently but with ongoing remote support from supervisors. The role offers valuable experience in remote communication and customer service, often providing a pathway to advanced support or leadership opportunities in customer care departments.
To thrive as a Weekend Chat Support agent, you need strong written communication skills, fast typing abilities, and prior customer service experience or training. Familiarity with live chat platforms, ticketing systems, and knowledge bases is often required, while additional certifications in customer support tools can be helpful. Problem-solving, patience, and the ability to multitask effectively are standout soft skills in this position. These skills and qualities are important because they ensure timely, accurate support for customers during weekends, maintaining high service standards and customer satisfaction.
$16.75 - $22.50/hr
Other
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 12 hours ago
As a User Support Specialist, you will provide world-class support to end users so their entire experience with the Tekton brand is impressive.
Responsibilities:
Indicators of a good match for this role:
Baseline qualifications:
Benefits package: Full-time employees receive health, dental, vision, life, hospital indemnity, and long-term disability insurance; paid time off; a 401(k) program; and tuition reimbursement.
Location and hours: This is a full-time salaried position located in Grand Rapids, Michigan.
Direct supervisor: Head of User Services
About the department: The User Services department maintains our industry-leading reputation for impressive support and warranty. They also oversee and continue to grow our student program and business purchasing program.
About the company: Tekton, Inc. is a family-owned company in Grand Rapids, Michigan. We are dedicated to making the best hand tools you will ever own, and we start by designing the products that we personally believe in and want to own ourselves. We focus especially on tools used in mechanical and assembly work; our core categories include systems of hand drive sockets and ratchets, impact sockets, wrenches, screwdrivers, and pliers.
