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Remote Salesforce Support Jobs in Michigan (NOW HIRING)

Stryker

Salesforce Software Engineer (Remote)

Portage, MI · On-site +1

$133K - $222K/yr

Remote As a Salesforce Software Engineer, you will play a key role in shaping how our U.S ... Analyze requirements for new features and document technical specifications to support development ...

InvestNext

Product Support Specialist

Detroit, MI · On-site +1

$60K - $70K/yr

Product Support Specialist - Remote US or Canada As the face of our brand and the first-line ... Salesforce * Intercom * Asana * G-Suite * Atlassian (Jira & Confluence) * Slack Metrics That Matter

OMG Technology

... support. * Lead AI integration across commercial systems , including SAP, Salesforce/SFDC, CPQ, ERP ... REMOTE. * Pay Rate: $70/hr. on C2C. or $65/hr. on W2. * Interviews: Video interviews. * Docs ...

New

State of Michigan

ITM14 - Tools & Shared Support

Lansing, MI · On-site +1

$37.62 - $54.99/hr

This position serves as a first-line Information Technology Manager supporting Salesforce, CI/CD ... Position Location/Remote Office: The office location is Lansing, MI. The State of Michigan is not ...

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Remote Salesforce Support information

What is Remote Salesforce Support?

Remote Salesforce Support refers to professional assistance provided by experts to help organizations manage, troubleshoot, and optimize their Salesforce platform from a remote location. These support specialists resolve technical issues, customize Salesforce features, and provide guidance on best practices without needing to be physically present at the client's office. This service can include user training, integration help, system updates, and ongoing maintenance to ensure Salesforce runs smoothly and efficiently for the business.

What are the key skills and qualifications needed to thrive as a remote Salesforce Support professional, and why are they important?

To thrive as a Remote Salesforce Support professional, you need a strong understanding of Salesforce CRM platforms, troubleshooting skills, and familiarity with business processes, often backed by Salesforce certifications such as Salesforce Administrator (ADM 201). Expertise in Salesforce Service Cloud, Lightning Experience, case management tools, and remote support software is typically required. Excellent communication, problem-solving abilities, and customer service orientation are critical soft skills for success in this role. These competencies ensure timely resolution of client issues, high user satisfaction, and effective remote collaboration.

What are some common challenges faced by professionals in a remote Salesforce Support role, and how can they be addressed?

Remote Salesforce Support professionals often encounter challenges such as troubleshooting complex user issues without direct physical access to users’ devices, managing multiple support requests simultaneously, and staying updated on frequent Salesforce updates and features. To address these challenges, it’s helpful to maintain strong communication with users through clear documentation and regular check-ins, leverage screen sharing and remote access tools for efficient problem-solving, and participate in ongoing Salesforce training or certification programs. Collaboration with other IT and Salesforce teams is also crucial for resolving escalated issues and sharing best practices.

What is the difference between Remote Salesforce Support vs Remote Salesforce Administrator?

AspectRemote Salesforce SupportRemote Salesforce Administrator
CertificationsSalesforce Support certifications, basic admin skillsSalesforce Admin Certification, advanced admin skills
Work EnvironmentCustomer support, troubleshooting, issue resolutionSystem configuration, user management, process automation
Employer & Industry UsageCustomer service teams, CRM support providersInternal companies, CRM management teams
Common Search/ComparisonYesYes

Remote Salesforce Support primarily focuses on assisting users with issues and troubleshooting within Salesforce, requiring support certifications and customer service skills. In contrast, Remote Salesforce Administrators handle system configuration, user management, and automation tasks, often holding Salesforce Admin certifications. While both roles work remotely and within the Salesforce ecosystem, Support roles emphasize problem-solving and user assistance, whereas Administrator roles involve system setup and maintenance.

What are the most commonly searched types of Salesforce Support jobs in Michigan?

The most popular types of Salesforce Support jobs in Michigan are:

What are popular job titles related to Remote Salesforce Support jobs in Michigan?

For Remote Salesforce Support jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Remote Salesforce Support jobs in Michigan look for?

The top searched job categories for Remote Salesforce Support jobs in Michigan are:

What cities in Michigan are hiring for Remote Salesforce Support jobs?

Cities in Michigan with the most Remote Salesforce Support job openings:

Remote Salesforce Support jobs near you
Infographic showing various Remote Salesforce Support job openings in Michigan as of July 2026, with employment types broken down into 85% Full Time, 11% Part Time, and 4% Contract. Highlights an 60% Physical, 3% Hybrid, and 37% Remote job distribution.

Salesforce Software Engineer (Remote)

Portage, MI • On-site, Remote

Stryker
Medical Equipment and Supplies Manufacturing • 10K+ employees
Learn more about Strykerexternal

$133K - $222K/yr

Full-time

Posted 24 days ago

Stryker rating

8.2

Company rating: 8.2 out of 10

Based on 112 frontline employees who took The Breakroom Quiz

Job description

Work Flexibility: Remote

As a Salesforce Software Engineer, you will play a key role in shaping how our U.S. commercial organization leverages Salesforce to manage accounts, strengthen customer relationships, and drive growth. You'll partner cross-functionally to design, develop, and maintain Salesforce-driven solutions, while writing high-quality code that enhances our selling capabilities and elevates the customer experience.

What You Will Do

  • Partner with Customer Solutions teams to translate business needs into Salesforce and Oracle CPQ based solutions that improve account management and customer engagement.
  • Writing, developing, and maintaining production-level code to build scalable Salesforce and Oracle CPQ software solutions and integrations.
  • Conduct root cause analysis on user reported issues and implement timely, scalable resolutions.
  • Analyze requirements for new features and document technical specifications to support development and governance.
  • Design, develop, and maintain custom software, database components, and automated testing code to support platform stability and code coverage goals.
  • Manage system changes through source code repositories, ensuring accurate version control and production ready deployments.
  • Coordinate QA and UAT testing activities to verify and validate new functionality before release.
  • Collaborate with Release Management, Technical Governance, and Change Advisory teams to ensure all solutions meet organizational, regulatory, and security standards.
  • Build strong working relationships with business stakeholders to understand core processes, drive adoption, and enhance solution effectiveness.

What You Need

Required

  • Bachelor's degree in Computer Science, Engineering, Information Systems, or a related field.
  • Minimum 4 years of Software Engineering experience.
  • Minimum 2 years of Salesforce development experience.
  • Hands-on experience writing, testing, debugging, and maintaining production-level code using Apex and Salesforce Lightning Web Components (LWC).
  • Strong understanding of object-oriented programming principles and proficiency in Apex and/or another object-oriented programming language such as C, C#, Java, or JavaScript.
  • Experience with Salesforce development, integrations, APIs, source control, automated testing, and production deployments.
  • Ability to translate business requirements into scalable technical solutions.

Preferred

  • Experience with cloud based or enterprise SaaS software development.
  • Experience with Oracle CPQ languages, such as BML and XSLT.
  • Salesforce Certified Platform Developer I (PDI) or Salesforce Certified Platform Developer II (PDII) certifications.
  • Salesforce Administrator Certification.

United States of America Pay Ranges:

  • USN: $102,600 - $171,000 USD Annual
  • US5: $107,700 - $179,600 USD Annual
  • US10: $112,900 - $188,100 USD Annual
  • US15: $118,000 - $196,600 USD Annual
  • US20: $123,100 - $205,200 USD Annual
  • US30: $133,400 - $222,300 USD Annual
View the U.S. work location and transparency guide to find the pay range for your location.

Travel Percentage: 10%Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer - M/F/Veteran/Disability.Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

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