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Remote Salesforce Support Jobs in Michigan (NOW HIRING)

CFS

Data Analyst

Grand Rapids, MI · Remote

$90K - $110K/yr

Location: 100% Remote Position Summary: We are seeking a detail-oriented and technically skilled ... Manage and support Salesforce reporting, dashboards, data integrity initiatives, and business ...

gannett

Sales Associate

Detroit, MI · On-site +1

$13.75 - $18.75/hr

... support, business development, or related fields. * Experience using Salesforce or other CRM ... Hybrid or remote work environment * Regular business hours * Occasional travel for meetings ...

gannett

Sales Associate

Detroit, MI · On-site +1

$13.75 - $18.75/hr

... support, business development, or related fields. * Experience using Salesforce or other CRM ... Hybrid or remote work environment * Regular business hours * Occasional travel for meetings ...

GardaWorld

Business Development Manager

Detroit, MI · Remote

$75K/yr

Support additional initiatives and responsibilities as business needs evolve. Your Qualifications ... Strong CRM discipline (Salesforce preferred) with effective time, territory, and pipeline ...

GardaWorld

Business Development Manager

Detroit, MI · Remote

$75K/yr

Support additional initiatives and responsibilities as business needs evolve. Your Qualifications ... Strong CRM discipline (Salesforce preferred) with effective time, territory, and pipeline ...

GardaWorld

Business Development Manager

Detroit, MI · Remote

$75K/yr

Support additional initiatives and responsibilities as business needs evolve. Your Qualifications ... Strong CRM discipline (Salesforce preferred) with effective time, territory, and pipeline ...

GardaWorld

Business Development Manager

Detroit, MI · Remote

$75K/yr

Support additional initiatives and responsibilities as business needs evolve. Your Qualifications ... Strong CRM discipline (Salesforce preferred) with effective time, territory, and pipeline ...

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All JobsSalesforce Support JobsRemote Salesforce Support JobsRemote Salesforce Support Jobs in Michigan

Remote Salesforce Support information

What is Remote Salesforce Support?

Remote Salesforce Support refers to professional assistance provided by experts to help organizations manage, troubleshoot, and optimize their Salesforce platform from a remote location. These support specialists resolve technical issues, customize Salesforce features, and provide guidance on best practices without needing to be physically present at the client's office. This service can include user training, integration help, system updates, and ongoing maintenance to ensure Salesforce runs smoothly and efficiently for the business.

What are the key skills and qualifications needed to thrive as a remote Salesforce Support professional, and why are they important?

To thrive as a Remote Salesforce Support professional, you need a strong understanding of Salesforce CRM platforms, troubleshooting skills, and familiarity with business processes, often backed by Salesforce certifications such as Salesforce Administrator (ADM 201). Expertise in Salesforce Service Cloud, Lightning Experience, case management tools, and remote support software is typically required. Excellent communication, problem-solving abilities, and customer service orientation are critical soft skills for success in this role. These competencies ensure timely resolution of client issues, high user satisfaction, and effective remote collaboration.

What are some common challenges faced by professionals in a remote Salesforce Support role, and how can they be addressed?

Remote Salesforce Support professionals often encounter challenges such as troubleshooting complex user issues without direct physical access to users’ devices, managing multiple support requests simultaneously, and staying updated on frequent Salesforce updates and features. To address these challenges, it’s helpful to maintain strong communication with users through clear documentation and regular check-ins, leverage screen sharing and remote access tools for efficient problem-solving, and participate in ongoing Salesforce training or certification programs. Collaboration with other IT and Salesforce teams is also crucial for resolving escalated issues and sharing best practices.

What is the difference between Remote Salesforce Support vs Remote Salesforce Administrator?

AspectRemote Salesforce SupportRemote Salesforce Administrator
CertificationsSalesforce Support certifications, basic admin skillsSalesforce Admin Certification, advanced admin skills
Work EnvironmentCustomer support, troubleshooting, issue resolutionSystem configuration, user management, process automation
Employer & Industry UsageCustomer service teams, CRM support providersInternal companies, CRM management teams
Common Search/ComparisonYesYes

Remote Salesforce Support primarily focuses on assisting users with issues and troubleshooting within Salesforce, requiring support certifications and customer service skills. In contrast, Remote Salesforce Administrators handle system configuration, user management, and automation tasks, often holding Salesforce Admin certifications. While both roles work remotely and within the Salesforce ecosystem, Support roles emphasize problem-solving and user assistance, whereas Administrator roles involve system setup and maintenance.

What are the most commonly searched types of Salesforce Support jobs in Michigan?

The most popular types of Salesforce Support jobs in Michigan are:

What are popular job titles related to Remote Salesforce Support jobs in Michigan?

For Remote Salesforce Support jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Remote Salesforce Support jobs in Michigan look for?

The top searched job categories for Remote Salesforce Support jobs in Michigan are:

What cities in Michigan are hiring for Remote Salesforce Support jobs?

Cities in Michigan with the most Remote Salesforce Support job openings:

Remote Salesforce Support jobs near you
Infographic showing various Remote Salesforce Support job openings in Michigan as of July 2026, with employment types broken down into 85% Full Time, 11% Part Time, and 4% Contract. Highlights an 60% Physical, 3% Hybrid, and 37% Remote job distribution.

Data Analyst

Grand Rapids, MI • Remote

CFS
See more jobs at CFSexternal

$90K - $110K/yr

Full-time

Medical, Retirement, PTO

Re-posted 2 days ago

Job description

Position: Data Analyst
Job Type: Permanent
Salary: $90,000-$110,000
Benefits: Healthcare Insurance, paid parental/maternity leave, unlimited PTO, 401k w/match, and employee wellness programs.
Location: 100% Remote
Position Summary: We are seeking a detail-oriented and technically skilled Data Analyst to support business intelligence, reporting, and data-driven decision-making across the organization. This role will be responsible for designing and maintaining dashboards, analyzing business performance, managing data integrations, and delivering actionable insights to stakeholders. The ideal candidate possesses strong experience with Power BI, SQL, Salesforce, and Microsoft technologies, along with the ability to translate complex data into meaningful business recommendations. This position requires a highly analytical professional who can partner with cross-functional teams to improve reporting capabilities, drive operational efficiencies, and support strategic initiatives.
Key Responsibilities of the Data Analyst:
  • Develop, maintain, and enhance Power BI dashboards, reports, and visualizations that provide actionable insights across business functions.
  • Write, optimize, and maintain SQL queries, stored procedures, and data models to support reporting and analytics requirements.
  • Analyze large datasets to identify trends, patterns, risks, and opportunities that support business decision-making.
  • Partner with stakeholders to gather reporting requirements and translate business needs into scalable analytics solutions.
  • Manage and support Salesforce reporting, dashboards, data integrity initiatives, and business analytics.
  • Integrate and consolidate data from Salesforce, Microsoft applications, ERP systems, and other business platforms.
  • Ensure data accuracy, consistency, and quality across reporting environments and business systems.
  • Create and maintain documentation for reporting processes, dashboard logic, data definitions, and analytics standards.
  • Monitor reporting performance and recommend improvements to data architecture, processes, and visualization strategies.
  • Support data governance initiatives, reporting best practices, and compliance requirements.
  • Collaborate with IT, Finance, Sales, Operations, and executive leadership to deliver meaningful business insights.
  • Perform ad hoc analysis and develop executive-level reports that support strategic planning and operational objectives.
  • Assist in the design and implementation of data warehouse, ETL, and business intelligence solutions.
  • Identify opportunities to automate reporting processes and improve data accessibility.
  • Present findings, recommendations, and key performance indicators to both technical and non-technical audiences.
  • Stay current on emerging trends and best practices related to Power BI, Salesforce analytics, SQL development, and business intelligence.
Required Qualifications of the Data Analyst:
  • Bachelor's degree in Data Analytics, Information Systems, Computer Science, Business Analytics, Statistics, or a related discipline, or an equivalent combination of education and experience.
  • Minimum three years of experience in data analytics, business intelligence, reporting, or a related field.
  • Advanced experience developing dashboards and reports using Microsoft Power BI.
  • Strong hands-on experience writing complex SQL queries and working with relational databases.
  • Required experience utilizing Salesforce reporting, dashboards, data management, and analytics capabilities.
  • Experience gathering business requirements and translating them into reporting and analytical solutions.
  • Demonstrated ability to analyze large datasets, identify trends, and communicate actionable recommendations.
Preferred Qualifications of the Data Analyst:
  • Experience working within Microsoft technology environments, including Power BI, Excel, Azure, Microsoft Fabric, Power Platform, and Microsoft 365.
  • Knowledge of data modeling, ETL development, data warehousing concepts, and business intelligence best practices.
  • Experience integrating and analyzing data from Salesforce, ERP platforms, CRM systems, and third-party applications.
  • Strong understanding of KPI development, performance metrics, forecasting, and business reporting.
  • Experience with DAX, Power Query, and advanced Power BI development techniques.
  • Excellent analytical, problem-solving, organizational, and critical-thinking skills.
  • Strong communication skills with the ability to present technical findings to non-technical stakeholders and executive leadership.
  • Ability to manage multiple priorities, work independently in a remote environment, and collaborate effectively across departments.
  • Experience supporting private equity

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