... phone, chat, and email and attend meetings pertaining to plant maintenance and safety matters ... overnight travel for a conference or new machinery purchase, which requires maintaining a valid ...
... phone, chat, and email and attend meetings pertaining to plant maintenance and safety matters ... overnight travel for a conference or new machinery purchase, which requires maintaining a valid ...
School Office Manager - Lighthouse Connections Academy
$19.75 - $26.75/hr
Proficiency with Google Applications (Mail, Calendar, Drive, Chat, Documents, etc.) * Ability to ... overnight travel * Ability to work some occasional evening hours, as needed to support some ...
School Office Manager - Lighthouse Connections Academy
$19.75 - $26.75/hr
Proficiency with Google Applications (Mail, Calendar, Drive, Chat, Documents, etc.) * Ability to ... overnight travel * Ability to work some occasional evening hours, as needed to support some ...
School Office Manager - Lighthouse Connections Academy
Southfield, MI · On-site
$19.75 - $26.75/hr
Proficiency with Google Applications (Mail, Calendar, Drive, Chat, Documents, etc.) * Ability to ... overnight travel * Ability to work some occasional evening hours, as needed to support some ...
School Office Manager - Lighthouse Connections Academy
Southfield, MI · On-site
$19.75 - $26.75/hr
Proficiency with Google Applications (Mail, Calendar, Drive, Chat, Documents, etc.) * Ability to ... overnight travel * Ability to work some occasional evening hours, as needed to support some ...
Call Center Rep? Earn Up to $23/hr (Tips) On Camera - No Headset, No Queue - Southfield
Southfield, MI · On-site
$23/hr
If you have been grinding in a call center, working support tickets, or sitting at a service desk ... Day, evening, and overnight shifts available * 40-hour (5-day) and 32-hour (4-day) consistent ...
Call Center Rep? Earn Up to $23/hr (Tips) On Camera - No Headset, No Queue - Southfield
Southfield, MI · On-site
$23/hr
If you have been grinding in a call center, working support tickets, or sitting at a service desk ... Day, evening, and overnight shifts available * 40-hour (5-day) and 32-hour (4-day) consistent ...
If you have been grinding in a call center, working support tickets, or sitting at a service desk ... Day, evening, and overnight shifts available * 40-hour (5-day) and 32-hour (4-day) consistent ...
If you have been grinding in a call center, working support tickets, or sitting at a service desk ... Day, evening, and overnight shifts available * 40-hour (5-day) and 32-hour (4-day) consistent ...
If you have been grinding in a call center, working support tickets, or sitting at a service desk ... Day, evening, and overnight shifts available * 40-hour (5-day) and 32-hour (4-day) consistent ...
Quick apply
If you have been grinding in a call center, working support tickets, or sitting at a service desk ... Day, evening, and overnight shifts available * 40-hour (5-day) and 32-hour (4-day) consistent ...
Security Attendant
Traverse City, MI · On-site
$17/hr
Pay: $17.00 Some locations offer a $1 pay differential for individuals working the overnight ... We offer flexible scheduling, access to a holistic wellness program and technology, and support ...
Security Attendant
Traverse City, MI · On-site
$17/hr
Pay: $17.00 Some locations offer a $1 pay differential for individuals working the overnight ... We offer flexible scheduling, access to a holistic wellness program and technology, and support ...
Security Attendant
Traverse City, MI · On-site
$17/hr
Pay: $17.00 Some locations offer a $1 pay differential for individuals working the overnight shift ... We offer flexible scheduling, access to a holistic wellness program and technology, and support ...
Security Attendant
Traverse City, MI · On-site
$17/hr
Pay: $17.00 Some locations offer a $1 pay differential for individuals working the overnight shift ... We offer flexible scheduling, access to a holistic wellness program and technology, and support ...
Overnight Chat Support information
See Michigan salary details
$12.57 - $14.97
14% of jobs
$16.23 is the 25th percentile. Wages below this are outliers.
$14.97 - $17.37
21% of jobs
$17.37 - $19.77
14% of jobs
The median wage is $19.91 / hr.
$19.77 - $22.17
18% of jobs
$23.81 is the 75th percentile. Wages above this are outliers.
$22.17 - $24.57
12% of jobs
$24.57 - $26.97
6% of jobs
$26.97 - $29.37
4% of jobs
$29.37 - $31.77
3% of jobs
$31.77 - $34.17
3% of jobs
$34.17 - $36.57
3% of jobs
$36.57 - $38.97
1% of jobs
$12
$22
$38
How much do overnight chat support jobs pay per hour?
What are the typical work schedules and expectations for overnight chat support?
Overnight Chat Support roles generally require working late evening, overnight, or early morning shifts, often including weekends and holidays, depending on the employer's customer service hours. During these shifts, you'll primarily handle customer inquiries via live chat, resolve technical or account issues, and document interactions in support systems. While you may work independently, you'll also collaborate with other team members or escalate complex issues as needed. Employers value strong self-management and reliability, as overnight staff ensure customers receive timely assistance outside of regular business hours.
What are the key skills and qualifications needed to thrive in the overnight chat support position?
To excel as an Overnight Chat Support, you need strong written communication, problem-solving skills, and a high school diploma or equivalent. Familiarity with customer support ticketing systems, live chat platforms, and basic troubleshooting tools is often required. Exceptional patience, a calm demeanor, and the ability to work independently during late hours are standout soft skills. These qualities are crucial for providing timely, effective customer service during off-peak hours when support resources may be limited.
How do you become an overnight chat support?
What is an overnight chat support?
An Overnight Chat Support job involves assisting customers through online chat during late-night hours. Responsibilities typically include responding to inquiries, troubleshooting issues, and providing information about products or services. This role requires strong typing skills, problem-solving abilities, and the ability to multitask efficiently. Since it takes place overnight, it often suits individuals who prefer working late hours or have flexible schedules.

Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 15 days ago
Job description
Under Plant Manager guidance, schedules work, assists with employee selection, reviews employee performance, administers work rules and might recommend compensation
Supervises employees engaging in maintenance operations and carries out supervisory responsibilities in accordance with organization's policies and applicable laws including but not limited to interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems
Supervise and schedule a team of multi-skilled maintenance technicians
Assign daily work orders and manage emergency repair priorities on the floor
Enforce safety compliance including OSHA standards, LOTO, and PPE requirements
Conduct performance evaluations and provide ongoing technical training to the team
Oversee CNC machinery upkeep including electrical, mechanical, hydraulic, and pneumatic systems
Execute the Preventative Maintenance (PM) program to optimize machine reliability and minimize downtime
Troubleshoot facility infrastructure including HVAC, air compressors, and electrical distribution
Diagnose root causes of repeat equipment failures to implement lasting fixes
Create and maintain service logs, maintenance logs and issue logs for machinery
Manage spare parts inventory to ensure critical components are always in stock
Coordinate third-party contractors for specialized facility repairs and equipment calibrations
Coordinate new machine installation, unloading and scheduling rigging for machinery
Communicate regularly with other department functions including in-person, via phone, chat, and email and attend meetings pertaining to plant maintenance and safety matters
Frequently inspect facilities to proactively detect potential problems and recommend the necessary repair or maintenance
Oversee and enforce good record-keeping practices (be it pen and paper or CMMS software like Limble)
On call 24 hours for building and machine issues
Recommend upgrades, overhauls, and other changes to major systems and equipment
Local travel will be required frequently to run errands for maintenance related items, with very occasional overnight travel for a conference or new machinery purchase, which requires maintaining a valid driver’s license and satisfactory driving record
Other duties may be assigned at any time.
5+ years of industrial maintenance experience in a manufacturing environment
2+ years of direct supervisory or leadership experience
High School Diploma or equivalent; Technical degree or journeyman card preferred
Working knowledge of Google Workspace, with the ability to use functions including email, calendar, chat, documents amp; sheets (or similar programs)
Strong understanding of CNC machine tools, controls, and automation systems
Schematic proficiency including advanced electrical, hydraulic, and pneumatic blueprints
Problem-solving mindset with the ability to lead a team calmly under tight production deadlines
Clear communication skills to bridge technical issues with production management
We're committed to providing competitive, affordable benefits to support our employees and their families. Our compensation packages are market-based, and if you're hired at Harbor your compensation will be determined considering factors such as skills, education, and experience. We believe a strong benefits and compensation package is essential for employee well-being and financial security.
Full-time employee benefits include the following:
- Free primary and preventive healthcare for eligible employees and their dependents, offered onsite and virtually!
- Two affordable healthcare coverage (Medical, Vision, Dental, RX) plan options, one of which has a $0 employee premium contribution for employees and all of their dependents
- Health Savings Account for those enrolled in our HDHP Medical Plan Option, with company funding and matching contribution
- Flexible Spending Account for those enrolled in our Core PPO Medical Plan
- 401k retirement savings plus company match
- Paid Parental Leave
- Paid time off, including up to 12 paid holidays per year depending on your schedule
- Paid Life Insurance, AD amp;D, and Disability Benefits
- Generous Bereavement Leave
- Employee Assistance Program
- Wellness Initiatives
- Anniversary Milestone Awards
- Tuition Reimbursement
- Learning amp; Development Offerings
- Pet Insurance
- Hospital Indemnity and Critical Illness Insurance
About Harbor Industries
Sourced by ZipRecruiter
Company size
201 - 500 Employees
Headquarters location
Grand Haven, MI, US
Year founded
1959