Provides basic first-line support for hardware, software, and technology issues through live chat and service requests, adhering to established processes and procedures * Utilizes established problem ...
New
Provides basic first-line support for hardware, software, and technology issues through live chat and service requests, adhering to established processes and procedures * Utilizes established problem ...
New
Provides basic first-line support for hardware, software, and technology issues through live chat and service requests, adhering to established processes and procedures * Utilizes established problem ...
New
Provides basic first-line support for hardware, software, and technology issues through live chat and service requests, adhering to established processes and procedures * Utilizes established problem ...
New
Provides basic first-line support for hardware, software, and technology issues through live chat and service requests, adhering to established processes and procedures * Utilizes established problem ...
New
Provides basic first-line support for hardware, software, and technology issues through live chat and service requests, adhering to established processes and procedures * Utilizes established problem ...
New
User Support Specialist
Grand Rapids, MI · On-site
$50K - $65K/yr
Execute fast and helpful support, fielding end users' order and tool-related questions that come through via phone, live chat, email, or support cases * Review and process tool warranty requests
User Support Specialist
Grand Rapids, MI · On-site
$50K - $65K/yr
Execute fast and helpful support, fielding end users' order and tool-related questions that come through via phone, live chat, email, or support cases * Review and process tool warranty requests
User Support Specialist
Grand Rapids, MI · On-site
$50K - $65K/yr
Responsibilities * • Execute fast and helpful support, fielding end users' order and tool-related questions that come through via phone, live chat, email, or support cases * • Review and process ...
User Support Specialist
Grand Rapids, MI · On-site
$50K - $65K/yr
Responsibilities * • Execute fast and helpful support, fielding end users' order and tool-related questions that come through via phone, live chat, email, or support cases * • Review and process ...
Customer Support Specialist
Grand Rapids, MI · On-site
$16.75 - $22.50/hr
Execute fast and helpful support, fielding end users' order and tool-related questions that come through via phone, live chat, email, or support cases * Review and process tool warranty requests
Customer Support Specialist
Grand Rapids, MI · On-site
$16.75 - $22.50/hr
Execute fast and helpful support, fielding end users' order and tool-related questions that come through via phone, live chat, email, or support cases * Review and process tool warranty requests
Customer Support Representative
Detroit, MI · On-site
$15.75 - $21.50/hr
Customer Support Representative You will provide Small Business customers and Financial Institution ... Partner with customers to resolve issues through phone, email, and live chat * Troubleshoot low to ...
Customer Support Representative
Detroit, MI · On-site
$15.75 - $21.50/hr
Customer Support Representative You will provide Small Business customers and Financial Institution ... Partner with customers to resolve issues through phone, email, and live chat * Troubleshoot low to ...
Customer Support Representative
$20 - $23/hr
Customer Support Representative You will provide Small Business customers and Financial Institution ... Partner with customers to resolve issues through phone, email, and live chat * Troubleshoot low to ...
Customer Support Representative
$20 - $23/hr
Customer Support Representative You will provide Small Business customers and Financial Institution ... Partner with customers to resolve issues through phone, email, and live chat * Troubleshoot low to ...
Associate - Active Trading Support
Birmingham, MI · On-site
$16.25 - $21/hr
Primary channel will be incoming phone calls, platform support cases and (potentially) live chat through Pylon during market hours. Handles platform questions, account issues, PDT inquiries ...
Associate - Active Trading Support
Birmingham, MI · On-site
$16.25 - $21/hr
Primary channel will be incoming phone calls, platform support cases and (potentially) live chat through Pylon during market hours. Handles platform questions, account issues, PDT inquiries ...
Associate - Active Trading Support
Birmingham, MI · Hybrid
$16.25 - $21/hr
Primary channel will be incoming phone calls, platform support cases and (potentially) live chat through Pylon during market hours. Handles platform questions, account issues, PDT inquiries ...
Associate - Active Trading Support
Birmingham, MI · Hybrid
$16.25 - $21/hr
Primary channel will be incoming phone calls, platform support cases and (potentially) live chat through Pylon during market hours. Handles platform questions, account issues, PDT inquiries ...
Jewelry Consultant
Birmingham, MI · On-site
$20 - $22/hr
Manage a high volume of incoming sales leads via email, live chat, and phones to attain individual ... We aim to support our growing families. Employees can utilize our paid parental leave to bond and ...
Jewelry Consultant
Birmingham, MI · On-site
$20 - $22/hr
Manage a high volume of incoming sales leads via email, live chat, and phones to attain individual ... We aim to support our growing families. Employees can utilize our paid parental leave to bond and ...
Jewelry Consultant
$20 - $22/hr
Manage a high volume of incoming sales leads via email, live chat, and phones to attain individual ... We aim to support our growing families. Employees can utilize our paid parental leave to bond and ...
Quick apply
Jewelry Consultant
$20 - $22/hr
Manage a high volume of incoming sales leads via email, live chat, and phones to attain individual ... We aim to support our growing families. Employees can utilize our paid parental leave to bond and ...
Jewelry Consultant
$20 - $22/hr
Manage a high volume of incoming sales leads via email, live chat, and phones to attain individual ... In addition to our giving back programs, our teams support local initiatives and spend time ...
Jewelry Consultant
$20 - $22/hr
Manage a high volume of incoming sales leads via email, live chat, and phones to attain individual ... In addition to our giving back programs, our teams support local initiatives and spend time ...
Customer Service Agent
$33K - $41K/yr
... professional support, resolving inquiries, and ensuring a positive customer experience. If you ... Respond to customer inquiries via phone, email, and live chat in a timely and courteous manner
Customer Service Agent
$33K - $41K/yr
... professional support, resolving inquiries, and ensuring a positive customer experience. If you ... Respond to customer inquiries via phone, email, and live chat in a timely and courteous manner
Customer Service Agent
Detroit, MI · On-site
$33K - $41K/yr
... professional support, resolving inquiries, and ensuring a positive customer experience. If you ... Respond to customer inquiries via phone, email, and live chat in a timely and courteous manner
Customer Service Agent
Detroit, MI · On-site
$33K - $41K/yr
... professional support, resolving inquiries, and ensuring a positive customer experience. If you ... Respond to customer inquiries via phone, email, and live chat in a timely and courteous manner
Part-Time Intake Team Support Specialist (Walled Lake)
Walled Lake, MI · On-site
$16.75 - $22.50/hr
Easterseals MORC is hiring for a Part time Team Support Specialist to help make a difference and ... live chat, and in-person interactions. * Responsible for answering and triaging internal and ...
Part-Time Intake Team Support Specialist (Walled Lake)
Walled Lake, MI · On-site
$16.75 - $22.50/hr
Easterseals MORC is hiring for a Part time Team Support Specialist to help make a difference and ... live chat, and in-person interactions. * Responsible for answering and triaging internal and ...
Part-Time Intake Team Support Specialist (Walled Lake)
Walled Lake, MI · On-site
$16.75 - $22.50/hr
Easterseals MORC is hiring for a Part time Team Support Specialist to help make a difference and ... live chat, and in-person interactions. * Responsible for answering and triaging internal and ...
Part-Time Intake Team Support Specialist (Walled Lake)
Walled Lake, MI · On-site
$16.75 - $22.50/hr
Easterseals MORC is hiring for a Part time Team Support Specialist to help make a difference and ... live chat, and in-person interactions. * Responsible for answering and triaging internal and ...
Client Service Wizard
$16 - $19/hr
... and live chat. - Address client inquiries and concerns promptly, offering solutions and ... Qualifications: - Proven experience in a client service or customer support role. - Excellent ...
Client Service Wizard
$16 - $19/hr
... and live chat. - Address client inquiries and concerns promptly, offering solutions and ... Qualifications: - Proven experience in a client service or customer support role. - Excellent ...
Proof provides support through a dedicated operational specialist with every serve! Benefits of ... Use our app to accept work, track your earnings, and live chat with clients and Proof ...
Quick apply
Proof provides support through a dedicated operational specialist with every serve! Benefits of ... Use our app to accept work, track your earnings, and live chat with clients and Proof ...
Proof provides support through a dedicated operational specialist with every serve! Benefits of ... Use our app to accept work, track your earnings, and live chat with clients and Proof ...
Quick apply
Proof provides support through a dedicated operational specialist with every serve! Benefits of ... Use our app to accept work, track your earnings, and live chat with clients and Proof ...
Live Chat Support information
See Michigan salary details
$10.89 - $13.24
2% of jobs
$13.24 - $15.58
11% of jobs
$16.89 is the 25th percentile. Wages below this are outliers.
$15.58 - $17.92
22% of jobs
The median wage is $19.71 / hr.
$17.92 - $20.27
20% of jobs
$20.27 - $22.61
16% of jobs
$23.72 is the 75th percentile. Wages above this are outliers.
$22.61 - $24.95
9% of jobs
$24.95 - $27.29
8% of jobs
$27.29 - $29.64
5% of jobs
$29.64 - $31.98
4% of jobs
$31.98 - $34.32
1% of jobs
$34.32 - $36.67
1% of jobs
$10
$21
$36
How much do live chat support jobs pay per hour?
As of Jul 26, 2026, the average hourly pay for live chat support in Michigan is $21.82, according to ZipRecruiter salary data. Most workers in this role earn between $16.78 and $24.71 per hour, depending on experience, location, and employer.
What is a Live Chat Support job?
A Live Chat Support job involves assisting customers in real time through online chat platforms. Agents respond to inquiries, troubleshoot issues, and provide information about products or services. This role requires strong communication skills, quick problem-solving abilities, and multitasking proficiency. It is commonly used in e-commerce, tech support, and customer service industries to enhance user experience.
What does a typical day look like for someone working in Live Chat Support?
A typical day for a Live Chat Support agent involves assisting customers through online chat platforms by answering questions, resolving issues, and providing product or service information. Agents often handle multiple chat sessions simultaneously, collaborating with team members or escalating more complex issues as needed. The role includes documenting interactions, following company protocols, and sometimes providing feedback to improve support processes. You may also participate in ongoing training to stay updated on products and customer service techniques. The environment tends to be fast-paced and dynamic, ideal for those who enjoy helping others and solving problems in real time.
What are the key skills and qualifications needed to thrive in the Live Chat Support position, and why are they important?
To thrive as a Live Chat Support agent, you need excellent written communication, problem-solving abilities, and a basic understanding of customer service principles, often backed by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat software, and ticketing systems is typically required. Strong multitasking skills, patience, and a positive, empathetic attitude set top performers apart in this role. These skills ensure you can deliver timely, accurate assistance that enhances customer satisfaction in a digital-first support environment.
What are the most commonly searched types of Live Chat Support jobs in Michigan? The most popular types of Live Chat Support jobs in Michigan are:
What are popular job titles related to Live Chat Support jobs in Michigan? For Live Chat Support jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Live Chat Support jobs in Michigan look for? The top searched job categories for Live Chat Support jobs in Michigan are:
What cities in Michigan are hiring for Live Chat Support jobs? Cities in Michigan with the most Live Chat Support job openings:
Full-time
Medical, Retirement
Posted 2 days ago
JPMorgan Chase & Co. rating
8.0
Based on 492 frontline employees who took The Breakroom Quiz
71st of 170 rated banks
Job description
Step into the role of technology support, where your expertise shapes the seamless tech experience in a dynamic cultural environment.
As a Technology Support Specialist in Corporate Data Center Services Team, you are a key part of a team that leverages best practices to support day-to-day technology activities. Your role involves assisting and troubleshooting hardware, software, and technology issues within the firm. You are committed to executing with efficiency and are focused on continuous improvement in service delivery, all while upholding a high level of customer satisfaction.
Job responsibilities
- Provides basic first-line support for hardware, software, and technology issues through live chat and service requests, adhering to established processes and procedures
- Utilizes established problem-solving techniques and diagnostic tools to systematically identify, analyze, and resolve technical issues, ensuring minimal downtime and optimal system functionality
- Applies emerging knowledge of hardware components, networking concepts, and operational management to support and maintain technology systems
- Contributes to the improvement of processes and procedures by identifying optimization areas and providing feedback on potential solutions
Required qualifications, capabilities, and skills
- Up to 6 months of experience in problem-solving and delivering first contact end-user support to help resolve issues in real-time, including hardware, software, and network support
- Exposure to support communication and resolution tools such as live chat, incident/service request management, and runbooks to help solve system issues
- Baseline knowledge of typical technology operational issues
- Ability to balance tasks while documenting outcomes
- Flexibility to work varying days, including every other weekend, shift hours are 11:45pm to 12:15pm.
Preferred qualifications, capabilities, and skills
- Familiarity with troubleshooting techniques for hardware, software, and technology systems
- Capability to document issues, procedures, and root cause analysis
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
What JPMorgan Chase & Co. employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About JPMorgan Chase & Co
Sourced by ZipRecruiter
Industry
Finance and insurance and banking and credit intermediation
Company size
10,000+ Employees
Headquarters location
New York, NY, US