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Google Chat Support Jobs in Michigan (NOW HIRING)

Eccalon LLC

E-Commerce Manager

Detroit, MI

... Google Analytics, Meta Ads, and post-purchase flows * Customer Experience (40%) * Provide responsive, solution-oriented customer support via Gorgias (email, chat, and phone) * Resolve issues related ...

Stefanini

Full Stack Developer

Dearborn, MI · On-site

Backend (Python/FastAPI) and frontend (Angular/React) development, chat and API interfaces, and ... Google Cloud Platform Experience Required:5+ years of professional software engineering experience ...

Apex Systems

AI Engineer

Dearborn, MI · On-site

... Google Cloud Platform (Google Cloud Platform). This is a highly technical, hands-on individual ... Build solutions supporting: * Natural Language to SQL (NL-to-SQL) * Semantic search * Metadata ...

Bright Mind Solutions LLC

Marketing Analyst

Warren, MI · On-site

Infuse T3 perspectives into national strategies, supporting dealer-level execution. * Stay ahead of ... Experience with T3-specific tools such as Call Tracking, Vehicle Merchandising, and Chat Tools ...

Crisp Recruit

Director of Marketing

Southfield, MI · On-site

Please do not reach out through our website's contact information (telephone, email, or web chat ... Oversee digital initiatives including SEO and GEO, LSAs, Google Business Profiles, content ...

FastTek

Software Engineer

Dearborn, MI

... on multi-agent orchestration on Google Cloud Platform (GCP) Key expectations include ... Backend (Python/FastAPI) and frontend (Angular/React) development, chat and API interfaces, and ...

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Google Chat Support information

What is a Google Chat Support?

A Google Chat Support job involves assisting customers via Google Chat with troubleshooting, technical issues, or general inquiries. Support agents help users resolve problems, provide step-by-step guidance, and ensure a smooth experience with Google products or services. This role requires strong communication skills, problem-solving abilities, and knowledge of Google tools. Agents may assist individuals, businesses, or internal teams depending on the company's needs.

What are the typical daily responsibilities of a Google Chat Support team member?

As a Google Chat Support team member, your daily responsibilities will center around assisting customers via Google Chat by answering inquiries, troubleshooting issues, and providing clear solutions to users in real time. You will also update support tickets, document resolutions, and escalate more complex issues to technical or specialized teams as needed. Collaboration with colleagues and team leads is common to ensure consistent service levels and share best practices. Meeting customer satisfaction goals and maintaining professional, prompt communication are essential throughout your shifts. This role offers a dynamic and collaborative environment where you can develop your technical and interpersonal skills.

What are the key skills and qualifications needed to thrive in the Google Chat Support position, and why are they important?

To thrive as a Google Chat Support professional, you need strong customer service skills, problem-solving abilities, and experience with online communication tools, typically supported by a high school diploma or equivalent. Familiarity with Google Workspace, CRM systems, and ticketing platforms is often required, and certifications in customer support can be advantageous. Exceptional written communication, patience, and active listening are standout soft skills in this position. These competencies are crucial for efficiently resolving user issues, ensuring customer satisfaction, and maintaining high service standards in a digital support environment.

How do I join Google Chat Support?

To join Google Chat Support as a support agent, you typically need to apply through Google's career portal or partner programs, meet the required qualifications, and complete the application process. Relevant skills include customer service experience and familiarity with Google Workspace tools. Training and onboarding are provided after selection.

How do you become a Google Chat Support agent?

To become a Google Chat Support agent, candidates typically need customer service experience, strong communication skills, and familiarity with Google Workspace tools. Applying through Google's career portal and demonstrating problem-solving abilities are essential steps in the hiring process.

What are popular job titles related to Google Chat Support jobs in Michigan?

For Google Chat Support jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Google Chat Support jobs in Michigan look for?

The top searched job categories for Google Chat Support jobs in Michigan are:

What cities in Michigan are hiring for Google Chat Support jobs?

Cities in Michigan with the most Google Chat Support job openings:

Google Chat Support jobs near you
Infographic showing various Google Chat Support job openings in Michigan as of August 2026, with employment types broken down into 79% Full Time, and 21% Part Time. Highlights an 68% In-person, and 32% Remote job distribution.

Customer Support Specialist, Software

Campspot

Grand Rapids, MI • On-site

$45K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 16 days ago

Job description

Welcome to Campspot! Whether you are an avid camper, the occasional glamper, an expert RV-er, or new to the outdoors entirely, we're interested in working with you. Our team values diverse perspectives as we seek to create an easy-to-navigate and meaningful camping experience for everyone.
We hope you will consider joining our team! ALL human beings are welcome, and we are committed to helping you thrive here. We believe our team, as well as the outdoors, is for everyone.
As a Software Customer Support Specialist, you will assist our software customers during scheduled software support hours. Your primary responsibility will be to work with campground and resort staff on inbound call/email/chat questions in a range of difficulty. You will become a master of the 'ins and outs' of the Campspot reservation software. You will be expected to courteously share this expertise with campground management and staff at their request by phone, email, and remote desktop demonstration. A high level of technical ability is preferred.
Camping is a service-driven industry, with many of our partnering parks conducting the majority of their business outside of traditional business hours and on weekends. To best support our partners and their guests, employees in this role work within a clearly defined shift schedule that includes coverage during evenings, weekends, and select major holidays.
Given that the busiest camping season falls between Memorial Day and Labor Day, this position is best suited for individuals who are available to work consistently throughout the summer and who prefer to schedule extended time off during the off-season months.
Currently we are hiring for two shifts:
  1. Saturday-Sunday 9a-6p and Monday-Wednesday 11a-8p EST
  2. Saturday-Sunday 9a-6p and Wednesday-Friday 11a-8p EST

Qualifications:
  • Excellent written and verbal communication skills
  • Patient and courteous demeanor when working with customers
  • Availability to work the above-mentioned schedule
  • Attention and obsession with detail and accuracy
  • Effective and efficient problem solving
  • Demonstrated ability to manage multiple, simultaneous, and sometimes competing priorities
  • Experience in and ability to thrive in a fast-paced environment

Preferred Qualifications:
  • Available to start immediately
  • 3 years experience in customer service or related role
  • Experience working in the recreation/hospitality/tourism industry
  • Experience working with Software as a Service (SaaS)
  • Proficient in Google Business Suite and Microsoft Office, specifically MS Excel

Compensation and Benefits
  • Anticipated starting base salary: $45k per year
  • Competitive benefits, including medical, dental, vision, life, and disability insurance options at affordable rates
  • 401(k) plan with employer match
  • Flexible and casual work environment
  • Employee camping credit to encourage getting outdoors and experiencing our product!

This role is hybrid in our Grand Rapids, MI headquarters.
Campspot is a motivated team of outdoor enthusiasts and software professionals with decades of experience in the campground and outdoor industry. We're looking to grow with people who embody our culture of learning, collaboration, and innovation. Today our portfolio includes two distinct but synergistic products:
1. Campspot Management Software (https://software.campspot.com/) is the leading provider of reservation management software and tools for campgrounds and RV parks. It revolutionized the industry through its proprietary technology, allowing park owners to increase revenue through its inventory optimization tool and site-lock capabilities.
2. The Campspot Marketplace (campspot.com and Campspot mobile app) is an online marketplace where travelers can find accommodations for their camping trips. Campspot's inventory is 100% bookable and includes robust filters to help travelers customize their travel experience.

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