Tekton
Tekton

23 Tekton Jobs Hiring Near You

As a User Support Specialist, you will provide world-class support to end users so their entire experience with the Tekton brand is impressive. Responsibilities * Execute fast and helpful support ...

As a User Support Specialist, you will provide world-class support to end users so their entire experience with the Tekton brand is impressive. Responsibilities * • Execute fast and helpful support ...

Job Summary : Tekton is a company focused on providing a world-class experience through robust software solutions. The Software Developer will build and maintain various software systems ...

Customer Support Specialist

Grand Rapids, MI · On-site

$16.75 - $22.50/hr

As a User Support Specialist, you will provide world-class support to end users so their entire experience with the Tekton brand is impressive.Responsibilities:Execute fast and helpful support ...

Software Developer

Grand Rapids, MI · On-site

$70K - $130K/yr

This includes all software systems, from user-facing Tekton.com to internal applications, creating a fast and seamless experience. You will work with urgency to solve problems and implement scalable ...

What it's like in Tekton's Manufacturing Center * Surroundings: You will be working in a bright, clean Manufacturing Center around people, manufacturing machinery, and material handling equipment ...

Software Developer

Grand Rapids, MI · On-site

$70K - $130K/yr

This includes all software systems, from user-facing Tekton.com to internal applications, creating a fast and seamless experience. You will work with urgency to solve problems and implement scalable ...

As a Manufacturing Operator - CNC, you will produce Tekton tools with vertical and horizontal machining centers and Swiss-style machining centers. You will also interact with broaching machines ...

As a Manufacturing Operator - CNC, you will produce Tekton tools with vertical and horizontal machining centers and Swiss-style machining centers. You will also interact with broaching machines ...

You are aligned with Tekton's philosophy, ways of thinking, and work style * You are bold and proactive, taking action on projects both within your specialization and in areas adjacent to your work

Tekton's Manufacturing department is growing quickly, offering opportunities for our highest performers. There are two clear paths a skilled Operators could pursue. * Process Improvement : We push ...

Tekton's Manufacturing department is growing quickly, offering opportunities for our highest performers. There are two clear paths a skilled Operators could pursue. * Process Improvement : We push ...

Hospitality Specialist

Grand Rapids, MI · On-site

$18.50 - $23/hr

You are aligned with Tekton's philosophy, ways of thinking, and work style * You pay great attention to detail and are organized * You work well independently * You have exceptional values including ...

... Tekton's philosophy, ways of thinking, and work style * • You are naturally curious and ask questions * • You think like a mechanic and regularly use hand tools in your personal life * • You ...

You are aligned with Tekton's philosophy, ways of thinking, and work style * You enjoy working at a fast pace * You pay great attention to detail * You have exceptional values including honesty ...

Hospitality Specialist

Grand Rapids, MI · On-site

$18.50 - $23/hr

... Tekton's philosophy, ways of thinking, and work style * • You pay great attention to detail and are organized * You work well independently * • You have exceptional values including honesty ...

You are aligned with Tekton's philosophy, ways of thinking, and work style * You are naturally curious and ask questions * You think like a mechanic and regularly use hand tools in your personal life

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Tekton Jobs Information

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    Infographic showing various job openings at Tekton in the United States as of May 2026, with employment types broken down into 92% Full Time, and 8% Part Time. Highlights an 100% Physical job distribution.
    User Support Specialist

    User Support Specialist

    Tekton

    Grand Rapids, MI • On-site

    $50K - $65K/yr

    Full-time

    Medical, Dental, Vision, Life, Retirement, PTO

    Posted 11 days ago


    Job description

    As a User Support Specialist, you will provide world-class support to end users so their entire experience with the Tekton brand is impressive.
    Responsibilities
    • Execute fast and helpful support, fielding end users' order and tool-related questions that come through via phone, live chat, email, or support cases
    • Review and process tool warranty requests
    • Address any potential issues with orders including screening for fraud, resolving shipping errors, making sure orders are sent to our Fulfillment department, and processing returns
    • Help troubleshoot issues users may experience on Tekton.com
    • Contribute to making Tekton.com an exceptional experience for end users
    • Review and process orders and payments
    Indicators of a good match for this role
    • You are aligned with Tekton's philosophy, ways of thinking, and work style
    • You are authentic, helpful, and personable 
    • You are able to work at a fast pace, easily switch between tasks, and manage multiple requests at once 
    • You are able to use good judgment when resolving issues with end users or other parties
    • You have exceptional values, including honesty, integrity, and empathy
    • You have excellent communication skills
    Baseline qualifications
    • Knowledge of hand tools and their applications
    • Experience in customer service, data management, or related fields
    • Eligible to work in the United States without visa sponsorship
    Pay range
    • $50,000 - $65,000 per year
    Benefits package
    • Full-time employees receive health, dental, vision, life, hospital indemnity, and long-term disability insurance; paid time off; a 401(k) program; and tuition reimbursement.
    Location and hours
    • This is a full-time salaried position located in Grand Rapids, Michigan.
    Direct supervisor
    • Head of User Services
    How to apply
    • https://apply.tekton.com/tekton/form/EmploymentApplication1/formperma/YT-8eSRz3lf1TUGLMqNpbRmga-Xq1DYkB3hdITgkCGM
    About the department
    • The User Services department maintains our industry-leading reputation for impressive support and warranty. They also oversee and continue to grow our student program and business purchasing program.
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