Tekton
Tekton

23 Tekton Jobs Hiring Near You

As a User Support Specialist, you will provide world-class support to end users so their entire experience with the Tekton brand is impressive. Responsibilities * Execute fast and helpful support ...

As a User Support Specialist, you will provide world-class support to end users so their entire experience with the Tekton brand is impressive. Responsibilities * • Execute fast and helpful support ...

Job Summary : Tekton is a company focused on providing robust software solutions for its various operations. They are seeking a Software Developer who will build and maintain software systems ...

Job Summary : Tekton is a company focused on providing a world-class experience through robust software solutions. The Software Developer will build and maintain various software systems ...

Software Engineer

Grand Rapids, MI · On-site

$70K - $130K/yr

You architect, build, and maintain resilient and scalable software solutions to meet Tekton's various software needs. You will work with urgency to fix system errors with other software engineers and ...

Software Engineer

Grand Rapids, MI · On-site

$70K - $130K/yr

Contribute to the development of Tekton.com and other internal systems such as our ERP, WMS and PIM * Collaborate across departments to define and implement project requirements * Troubleshoot bugs ...

As a Manufacturing Operator - CNC, you will produce Tekton tools with vertical and horizontal machining centers and Swiss-style machining centers. You will also interact with broaching machines ...

As a Manufacturing Operator - CNC, you will produce Tekton tools with vertical and horizontal machining centers and Swiss-style machining centers. You will also interact with broaching machines ...

What it's like in Tekton's Manufacturing Center * Surroundings: You will be working in a bright, clean Manufacturing Center around people, manufacturing machinery, and material handling equipment ...

You are aligned with Tekton's philosophy, ways of thinking, and work style * You enjoy working at a fast pace * You pay great attention to detail * You are interested in machines, tools, and creating

You are aligned with Tekton's philosophy, ways of thinking, and work style * You are bold and proactive, taking action on projects both within your specialization and in areas adjacent to your work

You are aligned with Tekton's philosophy, ways of thinking, and work style * You have a solid understanding of physical technology and systems * You are familiar with both Mac and Windows operating ...

... Tekton's philosophy, ways of thinking, and work style * • You have a solid understanding of physical technology and systems * • You are familiar with both Mac and Windows operating systems * • ...

Tekton's Manufacturing department is growing quickly, offering opportunities for our highest performers. There are two clear paths a skilled Operators could pursue. * Process Improvement : We push ...

You are aligned with Tekton's philosophy, ways of thinking, and work style * * You are bold and proactive, taking action on projects both within your specialization and in areas adjacent to your work

Fulfillment Specialist

Grand Rapids, MI · On-site

$17.50 - $23/hr

You are aligned with Tekton's philosophy, ways of thinking, and work style * You enjoy working at a fast pace * You pay great attention to detail * You have exceptional values including honesty ...

... Tekton's philosophy, ways of thinking, and work style * • You are naturally curious and ask questions * • You think like a mechanic and regularly use hand tools in your personal life * • You ...

You are aligned with Tekton's philosophy, ways of thinking, and work style * You are naturally curious and ask questions * You think like a mechanic and regularly use hand tools in your personal life

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Infographic showing various job openings at Tekton in the United States as of August 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 100% Physical job distribution.

User Support Specialist

Tekton

Grand Rapids, MI • On-site

$50K - $65K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 19 days ago


Job description

As a User Support Specialist, you will provide world-class support to end users so their entire experience with the Tekton brand is impressive.
Responsibilities
  • Execute fast and helpful support, fielding end users' order and tool-related questions that come through via phone, live chat, email, or support cases
  • Review and process tool warranty requests
  • Address any potential issues with orders including screening for fraud, resolving shipping errors, making sure orders are sent to our Fulfillment department, and processing returns
  • Help troubleshoot issues users may experience on Tekton.com
  • Contribute to making Tekton.com an exceptional experience for end users
  • Review and process orders and payments
Indicators of a good match for this role
  • You are aligned with Tekton's philosophy, ways of thinking, and work style
  • You are authentic, helpful, and personable 
  • You are able to work at a fast pace, easily switch between tasks, and manage multiple requests at once 
  • You are able to use good judgment when resolving issues with end users or other parties
  • You have exceptional values, including honesty, integrity, and empathy
  • You have excellent communication skills
Baseline qualifications
  • Knowledge of hand tools and their applications
  • Experience in customer service, data management, or related fields
  • Eligible to work in the United States without visa sponsorship
Pay range
  • $50,000 - $65,000 per year
Benefits package
  • Full-time employees receive health, dental, vision, life, hospital indemnity, and long-term disability insurance; paid time off; a 401(k) program; and tuition reimbursement.
Location and hours
  • This is a full-time salaried position located in Grand Rapids, Michigan.
Direct supervisor
  • Head of User Services
How to apply
  • https://apply.tekton.com/tekton/form/EmploymentApplication1/formperma/YT-8eSRz3lf1TUGLMqNpbRmga-Xq1DYkB3hdITgkCGM
About the department
  • The User Services department maintains our industry-leading reputation for impressive support and warranty. They also oversee and continue to grow our student program and business purchasing program.
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