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Chat Shop Jobs in Michigan (NOW HIRING)

dbi

Retail Supervisor

Novi, MI ยท On-site

... Chat Outs. * Observes individual team member performance and enforces action plans for improvement through weekly performance discussions using customer reviews and mystery shops. * Assists in ...

dbi

Assistant Store Manager

Novi, MI

... Chat Outs. * Observes individual team member performance and enforces action plans for improvement through weekly performance discussions using customer reviews and mystery shops. * Assists in ...

fontana

Machine Setup Operator

Holly, MI

Basic computer skills using Google Workspace (sheets, docs, drive, chat, Gmail, etc.) * Solid math skills * Mechanically inclined, shop classes or manufacturing process training is required * Basic ...

Fontana

Machine Setup Operator

Holly, MI ยท On-site

Basic computer skills using Google Workspace (sheets, docs, drive, chat, Gmail, etc.) * Solid math skills * Mechanically inclined, shop classes or manufacturing process training is required * Basic ...

David's Bridal, LLC.

Retail Supervisor

Novi, MI ยท On-site

$17.95 - $21.54/hr

... Chat Outs. * Observes individual team member performance and enforces action plans for improvement through weekly performance discussions using customer reviews and mystery shops. * Assists in ...

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All JobsChat Shop JobsChat Shop Jobs in Michigan

Chat Shop information

See Michigan salary details

$7

$14

$23

How much do chat shop jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for chat shop in Michigan is $14.49, according to ZipRecruiter salary data. Most workers in this role earn between $11.73 and $16.54 per hour, depending on experience, location, and employer.

What are the typical daily responsibilities of a Chat Shop live chat agent?

As a Chat Shop Live Chat Agent, your daily responsibilities typically include engaging with website visitors in real-time, answering their questions, assisting with product or service information, and resolving concerns to enhance customer satisfaction. You will also be responsible for maintaining accurate records of customer interactions and collaborating with team members to ensure consistent and effective communication. The role requires multitasking across multiple chat windows, adhering to quality and response time standards, and continuously learning about new products or updates to provide the most accurate information.

What are the key skills and qualifications needed to thrive as a Chat Shop live chat agent, and why are they important?

To thrive as a Chat Shop Live Chat Agent, you need strong written communication, typing proficiency, and customer service skills, often supported by experience in customer-facing roles. Familiarity with live chat platforms, CRM systems, and helpdesk software is typically required. Exceptional listening skills, patience, and the ability to multitask help agents build rapport and resolve inquiries efficiently. These competencies are vital for delivering prompt, high-quality support and ensuring positive customer experiences in a digital environment.

What is a Chat Shop agent?

A Chat Shop agent is a professional who provides live chat support for customers on behalf of businesses. Their primary role is to engage with website visitors in real time, answer questions, resolve issues, and guide customers through the sales or support process. Chat Shop agents are trained in communication, problem-solving, and customer service, ensuring that every interaction is helpful and positive. They often work remotely, using specialized chat software to manage multiple conversations efficiently. Their goal is to improve customer satisfaction and increase business conversions through effective online communication.

What is the difference between Chat Shop vs Customer Service Representative?

AspectChat ShopCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; communication skills
Work EnvironmentOnline, remote, or in a call center settingOffice or remote, interacting with customers via phone or in person
Industry UsageCommon in e-commerce, retail, and online servicesWidespread across various industries including retail, telecom, and finance
Search & Comparison IntentOften searched for as online customer support rolesCompared for traditional customer service jobs

While both roles involve assisting customers, a Chat Shop typically refers to online support roles focused on chat-based communication, often in e-commerce or retail settings. Customer Service Representatives may handle inquiries via phone, email, or in person across multiple industries. The main differences lie in the communication medium and work environment, but both require strong communication skills and a focus on customer satisfaction.

What are the most commonly searched types of Chat Shop jobs in Michigan? The most popular types of Chat Shop jobs in Michigan are:
What are popular job titles related to Chat Shop jobs in Michigan? For Chat Shop jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Chat Shop jobs in Michigan look for? The top searched job categories for Chat Shop jobs in Michigan are:
Chat Shop jobs near you
Infographic showing various Chat Shop job openings in Michigan as of August 2026, with employment types broken down into 84% Full Time, 14% Part Time, 1% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $30,147 per year, or $14.5 per hour.

Live Stream Host: Sports Card Breaker

Ripit

Lake Orion, MI โ€ข On-site

Full-time

Posted yesterday

New

Job description

Job Description

Location: Lake Orion, MI (in-office)

Pay Type: Hourly + Commission

Host live sports card breaks across Ripit's Whatnot, TikTok Live, and Fanatics Live channels. You'll be on camera running high-energy shows; ripping product, engaging in chat, and building a loyal community that keeps coming back. You’ll positively represent the Ripit brand and make every break feel like an event.

Responsibilities

  • Run scheduled live breaks (multiple platforms, multi-hour sessions)
  • Rips packs, engage in live chat, create a fun environment for the Ripit community
  • Follow company pricing and inventory guidelines
  • Maintain consistent positive on-camera presence and brand voice
  • Coordinate with fulfillment team (not doing fulfillment yourself)
  • Follow all break-integrity protocols and policies

Requirements

  • High, sustained on-camera energy to carry multi-hour sessions without dropping pace or losing focus
  • Deeply interested in sports and the collector's experience
  • Knowledge of current sports card market
  • Reliable, can commit to a set live schedule of multi-hour sessions on-site
  • Handles live chat smoothly without losing composure over long stretches

Strong Plus

  • Proven on-camera live breaking experience on Whatnot, TikTok Shop, and/or Fanatics Live with clips/links to view
  • Existing follower base on any of the three platforms