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Chat Shop Jobs in Michigan (NOW HIRING)

dbi

Retail Supervisor

Novi, MI

... Chat Outs. * Observes individual team member performance and enforces action plans for improvement through weekly performance discussions using customer reviews and mystery shops. * Assists in ...

fontana

Machine Setup Operator

Holly, MI

Basic computer skills using Google Workspace (sheets, docs, drive, chat, Gmail, etc.) * Solid math skills * Mechanically inclined, shop classes or manufacturing process training is required * Basic ...

Fontana

Machine Setup Operator

Grand Blanc, MI ยท On-site

Basic computer skills using Google Workspace (sheets, docs, drive, chat, Gmail, etc.) * Solid math skills * Mechanically inclined, shop classes or manufacturing process training is required * Basic ...

David's Bridal, LLC.

Retail Supervisor

Novi, MI ยท On-site

$17.95 - $21.54/hr

... Chat Outs. * Observes individual team member performance and enforces action plans for improvement through weekly performance discussions using customer reviews and mystery shops. * Assists in ...

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All JobsChat Shop JobsChat Shop Jobs in Michigan

Chat Shop information

See Michigan salary details

$7

$14

$23

How much do chat shop jobs pay per hour?

As of Jul 30, 2026, the average hourly pay for chat shop in Michigan is $14.49, according to ZipRecruiter salary data. Most workers in this role earn between $11.73 and $16.54 per hour, depending on experience, location, and employer.

What are the typical daily responsibilities of a Chat Shop Live Chat Agent?

As a Chat Shop Live Chat Agent, your daily responsibilities typically include engaging with website visitors in real-time, answering their questions, assisting with product or service information, and resolving concerns to enhance customer satisfaction. You will also be responsible for maintaining accurate records of customer interactions and collaborating with team members to ensure consistent and effective communication. The role requires multitasking across multiple chat windows, adhering to quality and response time standards, and continuously learning about new products or updates to provide the most accurate information.

What are the key skills and qualifications needed to thrive as a Chat Shop Live Chat Agent, and why are they important?

To thrive as a Chat Shop Live Chat Agent, you need strong written communication, typing proficiency, and customer service skills, often supported by experience in customer-facing roles. Familiarity with live chat platforms, CRM systems, and helpdesk software is typically required. Exceptional listening skills, patience, and the ability to multitask help agents build rapport and resolve inquiries efficiently. These competencies are vital for delivering prompt, high-quality support and ensuring positive customer experiences in a digital environment.

What is a Chat Shop agent?

A Chat Shop agent is a professional who provides live chat support for customers on behalf of businesses. Their primary role is to engage with website visitors in real time, answer questions, resolve issues, and guide customers through the sales or support process. Chat Shop agents are trained in communication, problem-solving, and customer service, ensuring that every interaction is helpful and positive. They often work remotely, using specialized chat software to manage multiple conversations efficiently. Their goal is to improve customer satisfaction and increase business conversions through effective online communication.

What is the difference between Chat Shop vs Customer Service Representative?

AspectChat ShopCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; communication skills
Work EnvironmentOnline, remote, or in a call center settingOffice or remote, interacting with customers via phone or in person
Industry UsageCommon in e-commerce, retail, and online servicesWidespread across various industries including retail, telecom, and finance
Search & Comparison IntentOften searched for as online customer support rolesCompared for traditional customer service jobs

While both roles involve assisting customers, a Chat Shop typically refers to online support roles focused on chat-based communication, often in e-commerce or retail settings. Customer Service Representatives may handle inquiries via phone, email, or in person across multiple industries. The main differences lie in the communication medium and work environment, but both require strong communication skills and a focus on customer satisfaction.

What is a Chat Shop job?

A Chat Shop job typically involves providing live chat support for businesses, assisting customers with inquiries, troubleshooting issues, and guiding them through purchases. Agents communicate via text-based chat, requiring strong typing skills, problem-solving abilities, and excellent customer service. Depending on the role, agents may handle multiple conversations at once and follow company guidelines. This job is often remote and requires a reliable internet connection.

What are the most commonly searched types of Chat Shop jobs in Michigan? The most popular types of Chat Shop jobs in Michigan are:
What are popular job titles related to Chat Shop jobs in Michigan? For Chat Shop jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Chat Shop jobs in Michigan look for? The top searched job categories for Chat Shop jobs in Michigan are:
Chat Shop jobs near you
Infographic showing various Chat Shop job openings in Michigan as of July 2026, with employment types broken down into 63% Full Time, and 37% Part Time. Highlights an 100% In-person job distribution, with an average salary of $30,147 per year, or $14.5 per hour.

Coffee Shop Donut Finisher

Great Wolf Resorts

Traverse City, MI โ€ข On-site

$18/hr

Full-time, Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 2 days ago

New

Job description

Pay: $18.00
At Great Wolf, the Coffee Shop Donut Finisher keeps our guests energized. The Donut Finisher is responsible for finishing donuts and other baked goods while providing courteous, friendly, and efficient customer service to all.
Hiring immediately with full-time, part-time, and flexible scheduling
Join our Pack:
โ€ข Grow your career: A great place to start or advance your career with cross-training, scholarship fund, and talent development programs at all levels
โ€ข Great Perks: Take advantage of exclusive perks for you, your family, and friends - including discounted vacations and employee referral incentives
โ€ข Learn While You Earn: Gain access to Great Wolf University for on-the-job training, functional, and leadership training
โ€ข Prioritize Your Well-Being: We offer flexible scheduling, access to a holistic wellness program and technology, and support through our Employee Assistance Program and Employee Relief Fund
โ€ข Celebrate Your Uniqueness: Join a team that cheers for diversity and inclusion through programs that make everyone feel welcome and recognized.
Benefits:
โ€ข Medical, Dental, and Vision insurance
โ€ข Health savings account
โ€ข Telehealth resources
โ€ข Life insurance
โ€ข 401K with employer match
โ€ข Paid vacation time off
โ€ข Paid parental leave
Essential Duties & Responsibilities
  • Determines quantity of product to be thawed based on information provided on production sheets
  • Handles product through the re-therming, glazing and cooling stage
  • Finishes product as outlined on production sheets utilizing a variety of frostings and sprinkled toppings
  • Enhances product by studying and improving finishing techniques
  • Completes all required "Just Baked" training
  • Understands all hospitality standards and holds self accountable for them
  • Handles high-pressure situations calmly
  • Adheres to all uniform and grooming standards
  • Communicates in English and seeks assistance to improve communication skills
  • Actively participates in meeting all cleanliness, safety and sanitation standards

Basic Qualifications & Skills
  • Some High School education or equivalent
  • Flexibility regarding scheduling based on business demands
  • Proven customer service skills and communication skills; able to read and interpret english language manuals relating to safety, operations, and procedures
  • Successful completion of a criminal background and drug screen

Desired Qualifications & Traits
  • Prior experience in a retail food environment
  • Previous experience demonstrating strong customer service
  • Prior experience utilizing restaurant equipment and sanitation standards
  • Ability to multi-task and prioritize a variety of tasks with minimal direction
  • Previous experience with cash transactions and Point of Sale systems
  • Proven teamwork skills

Physical Requirements
  • Ability to lift up to 50 lbs.
  • Able to sit and/or stand for long periods of time
  • Ability to bend, twist, and stretch

Pay Rate: $ /hr
An employee's pay position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of Great Wolf's total compensation package. Other rewards may include annual bonuses, a Paid Time Off policy, and other perks.
Application Instructions:
Click on "Apply Now" or chat with a recruiter (bottom of your screen on Great Wolf's website). After a brief application, all qualified applicants will be immediately invited to setup an interview or attend an upcoming hiring event.
Position Close Date:
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
  • The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, and for inquiring about, discussing or disclosing compensation. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

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