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Home Based Chat Support Jobs in Rochester, MI (NOW HIRING)

Go Spindle

Paraprofessional

Redford, MI

$14.75 - $19.25/hr

Weekly pay Flexible scheduling--you choose when you work In-app chat support when you need help Growth opportunities in school-based roles Meaningful work supporting students every day Apply Today ...

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All JobsHome Based Chat Support JobsHome Based Chat Support Jobs in Rochester, MI

Home Based Chat Support information

See Rochester, MI salary details

$13

$23

$41

How much do home based chat support jobs pay per hour?

As of Aug 4, 2026, the average hourly pay for home based chat support in Rochester, MI is $23.98, according to ZipRecruiter salary data. Most workers in this role earn between $17.69 and $26.11 per hour, depending on experience, location, and employer.

What does a home based chat support do?

A typical day for a Home Based Chat Support professional involves logging into chat platforms, responding to customer inquiries in real time, and documenting interactions using designated software tools. You may handle multiple chats at once, address product or service questions, troubleshoot basic issues, and escalate more complex cases when necessary. While most of the communication is text-based, you’ll work closely with supervisors and teammates via digital channels to coordinate responses and share updates. The schedule may vary, with some roles offering flexible shifts or requiring weekend and evening availability. This environment allows for focused work with clear performance metrics, giving you opportunities to develop customer service and technical skills over time.

What are the key skills and qualifications needed to thrive in home based chat support, and why are they important?

To thrive as a Home Based Chat Support professional, you should have strong written communication skills, fast and accurate typing abilities, and preferably a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat systems, and basic troubleshooting tools is often required. Patience, problem-solving skills, and the ability to multitask effectively are soft skills that help individuals excel in this role. These competencies are important for efficiently resolving customer inquiries, providing a positive user experience, and managing multiple conversations simultaneously in a remote, digital environment.

How do you become a home based chat support agent?

To become a home based chat support agent, candidates typically need a high school diploma or equivalent, strong communication skills, and familiarity with chat or customer service software. Employers often require prior customer service experience and a reliable internet connection, and some may provide training on specific tools or protocols.

Are remote home based chat support jobs legit?

Remote home based chat support jobs are legitimate positions offered by reputable companies that require customer service skills and internet access. However, job seekers should verify the employer's credibility and be cautious of scams that ask for upfront payments or personal information. Conducting research and reading reviews can help confirm the legitimacy of such opportunities.

What is a home based chat support?

A Home Based Chat Support job involves assisting customers via chat or messaging platforms from a remote location. Responsibilities typically include responding to inquiries, troubleshooting issues, and providing product or service information. This role requires strong communication skills, multitasking ability, and proficiency in typing. It is commonly offered by e-commerce sites, tech companies, and service providers. Many positions offer flexible schedules, making them ideal for those seeking work-from-home opportunities.

What are the most commonly searched types of Chat Support jobs in Rochester, MI? The most popular types of Chat Support jobs in Rochester, MI are:
What are popular job titles related to Home Based Chat Support jobs in Rochester, MI? For Home Based Chat Support jobs in Rochester, MI, the most frequently searched job titles are:
What job categories do people searching Home Based Chat Support jobs in Rochester, MI look for? The top searched job categories for Home Based Chat Support jobs in Rochester, MI are:
What cities near Rochester, MI are hiring for Home Based Chat Support jobs? Cities near Rochester, MI with the most Home Based Chat Support job openings:
Home Based Chat Support jobs near you

Clinician - Home-Based Services

The Children's Center of Wayne County

Detroit, MI • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 2 days ago

Job description

Description
If you are a person who enjoys the excitement of each day being different than the next, then home-based therapeutic work is for you! The Children's Center of Wayne County leads the way in providing an integrated approach to community mental health that treats the whole child and the whole family and are seeking those who want to experience the benefits of home based work.
Home-based therapeutic work allows you to be immersed in a clinical environment that grants you greater insight into the strengths, motivations and challenges of the children and families with whom you work. You have freedom of not being chained to a desk, schedule flexibility, the encouragement for personal initiative and independent decision-making while being supported by a multi-disciplinary professional team, are all great perks of Home-based therapeutic work at TCC. Home-based work also affords you the time you need to spend with your clients and their families by keeping caseloads low so that you are truly able to help families meet their needs
Does this sound like the position for you?!
As part of your role as a Home Based Clinician you will be responsible for some of the following:
  • Using a Family Centered Planning model; coordinate and monitor delivery of services and implementation of behaviorally specific treatment goals and objectives for assigned clients including the assessment, treatment, coordination of referral for additional coordination of services.
  • Provide individual, family' group therapy and crisis intervention using person-centered approach
  • Complete case documentation and maintain client case records and other reports within funding, accreditation and Agency guidelines.
  • Monitor overall service plan implementation, making recommendation for services, level of care and discharge as needed.
  • Maintain a flexible schedule in order to appropriately deliver services to meet client needs in the home, school, community or agency by working evening and weekends.

To qualify for this exciting opportunity you will need:
  • Master's degree in mental health related field such as; social work, psychology, or/and counseling.
  • State of Michigan Full or Limited License (MSW, Professional Counselor, Psychologist) - Full License preferred.
  • CAFAS or PECFAS Certification a plus.
  • A minimum of 1 year of experience engaging children and families within a framework of cultural competency.
  • You must be able to provide proof of having a current, valid driver's license, reliable transportation, and current automobile insurance.
  • Ability to assess, diagnose, develop treatment plans and provide crisis intervention.
  • Previous experience using an electronic medical records system preferred
  • Knowledge of person-centered planning
  • Ability to maintain a flexible schedule; working evenings and weekends

***Potential Performance Incentives Available***
While you are taking care of our clients, we want to take care of you!
TCC offers a Comprehensive Benefits Package including:
  • Medical & prescription coverage with a minimal employee contribution
  • 100% employer paid dental & vision coverage for all full time staff members & eligible dependents
  • Employee life insurance & optional dependent life Insurance
  • Accident & critical illness insurance
  • 403(b) thrift plan with employer match after 1 year; fully vested after 2 years
  • Employee assistance program
  • Continuing education & full licensure stipend
  • Longevity pay after 3 years
  • 160 hours of paid time off your 1st year, 200 hours your 2nd year, up to 280 hours
  • 10 paid holidays
  • Approved site for the National Health Services Corps

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin.

Apply