1

Home Based Chat Support Jobs in Rochester, MI (NOW HIRING)

Home Health Aide-PRN

Troy, MI

$13.75 - $17.75/hr

We offer customized tools and hands-on support to improve mobility, accelerate recovery, and ... We take pride in offering personalized, evidence-based care. We work closely with primary care ...

Home Health Aide-PRN

Troy, MI · On-site

$13.50 - $17.50/hr

We offer customized tools and hands-on support to improve mobility, accelerate recovery, and ... We take pride in offering personalized, evidence-based care. We work closely with primary care ...

Up to $45,000 per year based on experience Were looking for a Customer Support Specialist to join ... Provide timely, high-quality support across phone, ticket, and chat channels, meeting service-level ...

Up to $45,000 per year based on experience We're looking for a Customer Support Specialist to join ... Provide timely, high-quality support across phone, ticket, and chat channels, meeting service-level ...

Home Health Aide

Sterling Heights, MI · On-site

$26K - $35K/yr

... support services to elderly individuals, those recovering from illness or surgery, and people living with disabilities or chronic health conditions. Working in home-based care settings offers a ...

Pediatric Care: Supporting children with complex medical needs, including tracheostomies and ... Evidence-based protocols to guide your care in real time accessible directly through EMR system and ...

next page

Showing results 1-20

Home Based Chat Support information

See Rochester, MI salary details

$13

$23

$41

How much do home based chat support jobs pay per hour?

As of Jun 23, 2026, the average hourly pay for home based chat support in Rochester, MI is $23.98, according to ZipRecruiter salary data. Most workers in this role earn between $17.69 and $26.11 per hour, depending on experience, location, and employer.

How much does Amazon customer service chat pay?

Home Based Chat Support roles at Amazon typically pay between $12 and $15 per hour, depending on experience and location. These positions often require good communication skills and familiarity with chat platforms, and may include benefits such as flexible schedules.

What does a typical workday look like for a Home Based Chat Support professional?

A typical day for a Home Based Chat Support professional involves logging into chat platforms, responding to customer inquiries in real time, and documenting interactions using designated software tools. You may handle multiple chats at once, address product or service questions, troubleshoot basic issues, and escalate more complex cases when necessary. While most of the communication is text-based, you’ll work closely with supervisors and teammates via digital channels to coordinate responses and share updates. The schedule may vary, with some roles offering flexible shifts or requiring weekend and evening availability. This environment allows for focused work with clear performance metrics, giving you opportunities to develop customer service and technical skills over time.

Is remote work from home chat support legit?

Home based chat support jobs are legitimate opportunities offered by many companies to provide customer service remotely. These roles typically require good communication skills, a reliable internet connection, and sometimes specific software or certifications. However, job seekers should research employers to avoid scams and verify the legitimacy of the position before applying.

What are the key skills and qualifications needed to thrive in the Home Based Chat Support position, and why are they important?

To thrive as a Home Based Chat Support professional, you should have strong written communication skills, fast and accurate typing abilities, and preferably a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat systems, and basic troubleshooting tools is often required. Patience, problem-solving skills, and the ability to multitask effectively are soft skills that help individuals excel in this role. These competencies are important for efficiently resolving customer inquiries, providing a positive user experience, and managing multiple conversations simultaneously in a remote, digital environment.

How to become an online chat support?

To become an online chat support agent, you typically need good communication skills, basic computer literacy, and familiarity with chat or customer service software. Many employers require a high school diploma or equivalent and may provide training on specific tools or protocols. Having prior customer service experience can be beneficial for securing such roles.

How to make 2000 a week working from home?

Home based chat support jobs typically pay hourly or per chat, and earning $2000 weekly requires working full-time hours at competitive rates, often around $10-$20 per hour. Increasing income may involve taking on multiple clients, improving communication skills, and working flexible schedules to maximize hours worked each week.

What is a Home Based Chat Support job?

A Home Based Chat Support job involves assisting customers via chat or messaging platforms from a remote location. Responsibilities typically include responding to inquiries, troubleshooting issues, and providing product or service information. This role requires strong communication skills, multitasking ability, and proficiency in typing. It is commonly offered by e-commerce sites, tech companies, and service providers. Many positions offer flexible schedules, making them ideal for those seeking work-from-home opportunities.

What are the most commonly searched types of Chat Support jobs in Rochester, MI? The most popular types of Chat Support jobs in Rochester, MI are:
What job categories do people searching Home Based Chat Support jobs in Rochester, MI look for? The top searched job categories for Home Based Chat Support jobs in Rochester, MI are:
What cities near Rochester, MI are hiring for Home Based Chat Support jobs? Cities near Rochester, MI with the most Home Based Chat Support job openings:
Clinical Research Coordinator to Home-Based CRA (Clinical Research Associate)

Clinical Research Coordinator to Home-Based CRA (Clinical Research Associate)

Medpace, Inc.

Detroit, MI • Remote

Other

Medical, Retirement, PTO

Posted 10 days ago


Medpace rating

8.4

Company rating: 8.4 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

15th of 57 rated research


Job description

Job Summary

Clinical Research Coordinators wanted at Medpace!  Become a CRA and join our growing team!

This is an exciting opportunity for clinical research professionals with at least one year of Clinical Research Coordinator experience to fill Clinical Research Associate (CRA) openings with Medpace.  Through our PACE Training Program, you will receive the training needed to become a fully functional CRA with the opportunity to work home-based. You will also have the opportunity to earn a generous travel bonus in addition to a competitive salary.

WE OFFER THE FOLLOWING

  • Competitive travel bonus;
  • Equity/Stock Option program;
  • Training completion and retention bonus
  • Annual merit increases;
  • 401K matching;
  • The opportunity to work from home;
  • Flexible work hours across days within a week;
  • Retain airline reward miles and hotel reward points;
  • Home office furniture allowance, laptop, mobile phone with hotspot for internet access anywhere;
  • In-house travel agents, reimbursement for airline club, and TSA pre-check;
  • Opportunity for leadership positions - Lead CRA, CRA Manager, Clinical Trial Manager, Training and Development Manager, and many more;
  • CRA training program (PACE);
  • Ongoing therapeutic training by our in-house physicians who are medical and regulatory experts;
  • In-house administrative support for all levels of CRAs; and
  • Opportunities to work with international team of CRAs.
Responsibilities
  • Conduct qualification, initiation, monitoring, and closeout visits at research sites in compliance with the approved protocol;
  • Communication with the medical site staff including coordinators, clinical research physicians, and their site staff;
  • Verify adequate investigator qualifications, training and resources, including facilities, laboratories, equipment, and staff;
  • Medical record and research source documentation verification against case report form data, including informing the site staff of any entry errors, ensuring good documentation practices are being adhered to and communicating protocol deviations appropriately per SOPs, GCP, and applicable regulatory requirements;
  • On-site and virtual/remote monitoring activities with a risk-based monitoring approach (including centralized data review) through our integrated Clinical Trial Management System to identify site deviations/deficiencies and corrective/preventive actions to bring a site back into compliance and mitigate risks moving forward;
  • Verification that the investigator is enrolling only eligible subjects;
  • Regulatory document review;
  • Medical device and/or investigational product/drug accountability and inventory;
  • Verification and review of adverse events, serious adverse events, concomitant medications and corresponding illnesses to confirm accurate data reporting in accordance with the protocol;
  • Assess the clinical research site's patient recruitment and retention success and offering suggestions for improvement; and
  • Completion of monitoring reports and follow-up letters, which includes providing summaries of the significant findings, deviations, deficiencies, and recommended actions to secure compliance.
Qualifications
  • Must have a minimum of a Bachelor's degree in a health or science related field;
  • Experience as a Clinical Research Coordinator (minimum 1 year);
  • Ability to travel 60-70% to locations nationwide is required; some visits may be conducted remotely
  • Must maintain a valid driver's license and the ability to drive to monitoring sites;
  • Proficient knowledge of Microsoft Office;
  • Strong communication and presentation skills; and
  • Must be detail-oriented and efficient in time management.

#LI-Remote

Medpace Overview

Medpace is a full-service clinical contract research organization (CRO). We provide Phase I-IV clinical development services to the biotechnology, pharmaceutical and medical device industries. Our mission is to accelerate the global development of safe and effective medical therapeutics through its scientific and disciplined approach. We leverage local regulatory and therapeutic expertise across all major areas including oncology, cardiology, metabolic disease, endocrinology, central nervous system, anti-viral and anti-infective. Headquartered in Cincinnati, Ohio, employing more than 6,000 people across 40+ countries.

Why Medpace?

People. Purpose. Passion. Make a Difference Tomorrow. Join Us Today.

The work we've done over the past 30+ years has positively impacted the lives of countless patients and families who face hundreds of diseases across all key therapeutic areas. The work we do today will improve the lives of people living with illness and disease in the future.

Medpace Perks

  • Flexible work environment
  • Competitive PTO packages - starting at 20+ days
  • Company-sponsored employee appreciation events
  • Employee health and wellness initiatives
  • Competitive compensation and benefits package
  • Structured career paths with opportunities for professional growth
  • Discounts for local businesses

Awards

  • Named a Top Workplace in 2024 by The Cincinnati Enquirer

  • Recognized by Forbes as one of America's Most Successful Midsize Companies in 2021, 2022, 2023 and 2024
  • Continually recognized with CRO Leadership Awards from Life Science Leader magazine based on expertise, quality, capabilities, reliability, and compatibility

What to Expect Next

A Medpace team member will review your qualifications and, if interested, you will be contacted with details for next steps.

Employment Type: OTHER

Medpace logo

About Medpace

Sourced by ZipRecruiter

Medpace is a globally recognized clinicial contract research organization (CRO) based in Cincinnati, OH, in the United States. Established in 1992, it operates in the healthcare sector, providing scientifically-driven outsourcing solutions for the development of drugs and medical devices. It offers comprehensive services like full-service clinical development services, regulatory affairs management, clinical pharmacology, data management, statistical analysis, and medical writing. By applying a scientifically-driven, therapeutically-focused, and patient-centric approach, Medpace's mission is to accelerate the global development of safe and effective medical therapies.

Industry

Medical equipment and supplies manufacturing

Company size

1,001 - 5,000 Employees

Headquarters location

Cincinnati, OH, US

Year founded

1992