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Home Based Chat Support Jobs in Michigan (NOW HIRING)

CSAA

Insurance Service Associate - Remote

Three Rivers, MI · Remote

$13.25 - $18.50/hr

You must be at your home location and on camera. Work Schedule * Our operational hours are 24 hours ... Associates or Bachelor's Degree preferred. * 1 year or more in a Chat support role communicating ...

ATX Learning

Registered Nurse (Home Visit)

Southfield, MI · On-site

$42.50/hr

... based care settings. The Role We are seeking a registered nurse to support in-home patient visits for an active clinical research study. This part-time, 3-month assignment is ideal for an RN who is ...

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Home Based Chat Support information

What is a home based chat support?

A Home Based Chat Support job involves assisting customers via chat or messaging platforms from a remote location. Responsibilities typically include responding to inquiries, troubleshooting issues, and providing product or service information. This role requires strong communication skills, multitasking ability, and proficiency in typing. It is commonly offered by e-commerce sites, tech companies, and service providers. Many positions offer flexible schedules, making them ideal for those seeking work-from-home opportunities.

What does a home based chat support do?

A typical day for a Home Based Chat Support professional involves logging into chat platforms, responding to customer inquiries in real time, and documenting interactions using designated software tools. You may handle multiple chats at once, address product or service questions, troubleshoot basic issues, and escalate more complex cases when necessary. While most of the communication is text-based, you’ll work closely with supervisors and teammates via digital channels to coordinate responses and share updates. The schedule may vary, with some roles offering flexible shifts or requiring weekend and evening availability. This environment allows for focused work with clear performance metrics, giving you opportunities to develop customer service and technical skills over time.

What are the key skills and qualifications needed to thrive in home based chat support, and why are they important?

To thrive as a Home Based Chat Support professional, you should have strong written communication skills, fast and accurate typing abilities, and preferably a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat systems, and basic troubleshooting tools is often required. Patience, problem-solving skills, and the ability to multitask effectively are soft skills that help individuals excel in this role. These competencies are important for efficiently resolving customer inquiries, providing a positive user experience, and managing multiple conversations simultaneously in a remote, digital environment.

Are remote home based chat support jobs legit?

Remote home based chat support jobs are legitimate positions offered by reputable companies that involve assisting customers via online chat platforms. However, job seekers should verify the employer's credibility, avoid jobs that require upfront payments, and ensure clear job descriptions before accepting offers.

How do you become a home based chat support agent?

To become a home based chat support agent, candidates typically need a high school diploma or equivalent, strong written communication skills, and familiarity with chat or customer service software. Many employers require prior customer service experience and a reliable internet connection, and some may prefer certifications in customer support or related fields.

What are the most commonly searched types of Chat Support jobs in Michigan?

The most popular types of Chat Support jobs in Michigan are:

What are popular job titles related to Home Based Chat Support jobs in Michigan?

For Home Based Chat Support jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Home Based Chat Support jobs in Michigan look for?

The top searched job categories for Home Based Chat Support jobs in Michigan are:

What cities in Michigan are hiring for Home Based Chat Support jobs?

Cities in Michigan with the most Home Based Chat Support job openings:

Home Based Chat Support jobs near you
Infographic showing various Home Based Chat Support job openings in Michigan as of August 2026, with employment types broken down into 82% Full Time, and 18% Contract. Highlights an 84% In-person, and 16% Remote job distribution.

Home Based Therapist/Intensive Care Coordinator

Riverwood Center

Benton Harbor, MI • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 19 days ago

Job description

At Riverwood Center we have a team of caring and committed professionals providing a wide array of personalized services to individuals with behavioral health, intellectual & developmental disabilities and substance use disorders. Riverwood Center is located in beautiful Southwest Michigan with staff at seven sites across Berrien County. We are accredited by the Commission on Accreditation of Rehabilitation Facilities and a member of Southwest Michigan Behavioral Health, Michigan Association of Community Mental Health Boards, and the National Council for Behavioral Health.
 
Benefits:
·        Fourteen (14) Holidays
·        Twenty (20) PTO Days
·        Defined Benefit Pension
·        Outstanding Health, Vision & Dental Insurance
·        Life Insurance
·        Short- and Long-Term Disability
·        Flexible Spending
·        Strong Work/Life Balance
·        Employee Assistance Program
·        Generous Continuing Education
·        Flexible work schedules
·        Full administrative support
 
Responsibilities:
·          Provides services to children/adolescents with severe emotional disturbances and their families in their home & in the community. 
·          Prepares comprehensive biopsychosocial assessments, brief assessments, treatment plans, case management/intensive care  
           coordination, crisis intervention and pre-screens as needed. 
 
Qualifications:
·          Master’s Degree in an appropriate mental health discipline.
·          One to two years’ experience providing treatment to children/adolescents with serious mental illness 
·          Excellent computer and interpersonal skills, punctuality, ability to organize and manage several projects/tasks simultaneously and 
           work independently
·          Must have reliable means of transportation for home visits and maintain safe driving record
 
Licensure/Certification:
·          Licensed by the Michigan Department of Michigan Dept. of Licensing and Regulatory Affairs, (Bureau of Professional Licensing) as a 
           LLMSW, LMSW, Limited Licensed Psychologist and/or LLPC, LPC.  
·          Must become fully licensed within 30 months of date of hire.