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Ticketing Agent Jobs in Michigan (NOW HIRING)

Unifi

General information Job Title Baggage Claim Agent - CLT (FT) Date Monday, July 27, 2026 Entity Prospect International Airport Services State North Carolina City Charlotte Base Pay Rate: $ 17.00 ...

The Auto Club Group

Travel Agent

Warren, MI · On-site

... Agent at the Warren, MI Branch Office. We're looking for qualified individuals to fill this ... ticketing, cruises, tours, hotels, car rental, and related travel products Knowledge of: Sales ...

The Auto Club Group

Travel Agent

Warren, MI · On-site

... Agent at the Warren, MI Branch Office. We're looking for qualified individuals to fill this ... ticketing, cruises, tours, hotels, car rental, and related travel products Knowledge of: Sales ...

Unifi

Airport Customer Service Agent - MBS

Freeland, MI · On-site

$13.25 - $17.75/hr

Airport Customer Service Agent - MBS Unifi Aviation, LLC is seeking individuals to join our growing ... Responsible for providing customer service to passengers for all aspects of arrivals, ticketing ...

Unifi

Airport Customer Service Agent - MBS

Freeland, MI · On-site

$13.25 - $17.75/hr

General information Job Title Airport Customer Service Agent - MBS Date Wednesday, August 5, 2026 ... Responsible for providing customer service to passengers for all aspects of arrivals, ticketing ...

Unifi

Airport Customer Service Agent - Aero Mexico

Detroit, MI · On-site

$15.25 - $20.50/hr

General information Job Title Airport Customer Service Agent - Aero Mexico Date Thursday, August 27 ... Responsible for providing customer service to passengers for all aspects of arrivals, ticketing ...

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All JobsTicketing Agent JobsTicketing Agent Jobs in Michigan

Ticketing Agent information

See Michigan salary details

$9

$14

$17

How much do ticketing agent jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for ticketing agent in Michigan is $14.03, according to ZipRecruiter salary data. Most workers in this role earn between $12.55 and $15.10 per hour, depending on experience, location, and employer.

What is a ticketing agent?

The job duties of a ticketing agent are to greet passengers at the airline check-in desk or gate, help them check their baggage, and inform them of their gate and other pertinent information about their flight. They may also be responsible for other customer service tasks, such as assisting with flight schedules or information, providing airport information, giving directions to the gate, and ticket changes.

What are the key skills and qualifications needed to thrive as a ticketing agent, and why are they important?

To thrive as a Ticketing Agent, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with reservation and ticketing systems like Amadeus or Sabre, as well as point-of-sale software, is often required. Excellent communication, problem-solving abilities, and patience help agents effectively assist travelers and resolve issues. These skills ensure efficient operations, positive customer experiences, and accurate processing of travel arrangements.

What are some common challenges faced by ticketing agents during peak travel seasons?

During peak travel seasons, Ticketing Agents often encounter high volumes of customer inquiries and bookings, which can lead to increased stress and the need for efficient multitasking. Managing last-minute schedule changes, handling overbooked flights, and addressing customer concerns with patience are typical challenges. Agents must also stay updated on airline policies and fare changes, ensuring accurate information is provided to customers. Strong communication skills and the ability to remain calm under pressure are crucial for success during these busy periods.

What is the difference between Ticketing Agent vs Customer Service Representative?

AspectTicketing AgentCustomer Service Representative
Required CredentialsHigh school diploma; some roles may require certification in ticketing systemsHigh school diploma; customer service training often preferred
Work EnvironmentAirports, train stations, event venues, travel agenciesCall centers, retail stores, corporate offices
Employer & Industry UsageAirlines, transportation, entertainmentRetail, telecommunications, hospitality
Common Search & ComparisonTicketing Agent vs Customer Service Representative

While both roles involve assisting customers, Ticketing Agents primarily handle booking and issuing tickets in transportation or event settings, whereas Customer Service Representatives provide broader support across various industries. The roles share similar credentials and work environments but differ in their specific functions and industry focus.

What does a ticketing agent do?

A ticketing agent is responsible for selling, issuing, and managing tickets for transportation, events, or attractions. They assist customers with reservations, answer inquiries, and use computer systems or ticketing software to process transactions. Strong communication skills and attention to detail are important in this role.
More about Ticketing Agent jobs

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The top searched job categories for Ticketing Agent jobs in Michigan are:

What cities in Michigan are hiring for Ticketing Agent jobs?

Cities in Michigan with the most Ticketing Agent job openings:

What are popular job titles related to Ticketing Agent jobs in MI?

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Ticketing Agent jobs near you
Infographic showing various Ticketing Agent job openings in Michigan as of August 2026, with employment types broken down into 67% Full Time, 29% Part Time, and 4% Contract. Highlights an 98% In-person, and 2% Remote job distribution, with an average salary of $29,181 per year, or $14 per hour.

Baggage Claim Agent - CLT (FT)

Unifi

On-site

Full-time

Re-posted 12 days ago

Job description

General information
Job Title
Baggage Claim Agent - CLT (FT)
Date
Monday, July 27, 2026
Entity
Prospect International Airport Services
State
North Carolina
City
Charlotte
Base Pay Rate:
$ 17.00
Full/Part Time
Full Time
Exempt or Non-Exempt Position
Non-Exempt
Shift
A.M. shift, Overnight shift, P.M. shift

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