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Ticketing Agent Jobs in Michigan (NOW HIRING)

Unifi

General information Job Title Baggage Claim Agent - CLT (FT) Date Monday, July 27, 2026 Entity Prospect International Airport Services State North Carolina City Charlotte Base Pay Rate: $ 17.00 ...

The Auto Club Group

Travel Agent

Warren, MI

... Agent at the Warren, MI Branch Office. We're looking for qualified individuals to fill this ... ticketing, cruises, tours, hotels, car rental, and related travel products Knowledge of: Sales ...

The Auto Club Group

Travel Agent

Warren, MI · On-site

... Agent at the Warren, MI Branch Office. We're looking for qualified individuals to fill this ... ticketing, cruises, tours, hotels, car rental, and related travel products Knowledge of: Sales ...

Unifi

Airport Customer Service Agent - MBS

Freeland, MI · On-site

$13.25 - $17.75/hr

Airport Customer Service Agent - MBS Unifi Aviation, LLC is seeking individuals to join our growing ... Responsible for providing customer service to passengers for all aspects of arrivals, ticketing ...

General Motors

AI Agent Engineer

Warren, MI · On-site

$140 - $190/hr

... ticketing systems). + Partner with platform teams (e.g., Glean, M365, internal APIs) to ensure secure and compliant integrations.* Agent lifecycle management + Define and implement monitoring ...

General Motors

AI Agent Engineer

Warren, MI · On-site

... ticketing systems). * Partner with platform teams (e.g., Glean, M365, internal APIs) to ensure ... Agent lifecycle management * Define and implement monitoring, logging, and feedback loops to ...

Unifi

Airport Customer Service Agent - MBS

Freeland, MI · On-site

$13.25 - $17.75/hr

General information Job Title Airport Customer Service Agent - MBS Date Wednesday, August 5, 2026 ... Responsible for providing customer service to passengers for all aspects of arrivals, ticketing ...

General Motors

AI Agent Engineer

Warren, MI · On-site +1

... ticketing systems). * Partner with platform teams (e.g., Glean, M365, internal APIs) to ensure ... Agent lifecycle management * Define and implement monitoring, logging, and feedback loops to ...

Unifi

Airport Customer Service Agent - Aero Mexico

Detroit, MI · On-site

$15.25 - $20.50/hr

General information Job Title Airport Customer Service Agent - Aero Mexico Date Thursday, August 27 ... Responsible for providing customer service to passengers for all aspects of arrivals, ticketing ...

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All JobsTicketing Agent JobsTicketing Agent Jobs in Michigan

Ticketing Agent information

See Michigan salary details

$9

$14

$17

How much do ticketing agent jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for ticketing agent in Michigan is $14.03, according to ZipRecruiter salary data. Most workers in this role earn between $12.55 and $15.10 per hour, depending on experience, location, and employer.

What is a ticketing agent?

The job duties of a ticketing agent are to greet passengers at the airline check-in desk or gate, help them check their baggage, and inform them of their gate and other pertinent information about their flight. They may also be responsible for other customer service tasks, such as assisting with flight schedules or information, providing airport information, giving directions to the gate, and ticket changes.

What are the key skills and qualifications needed to thrive as a ticketing agent, and why are they important?

To thrive as a Ticketing Agent, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with reservation and ticketing systems like Amadeus or Sabre, as well as point-of-sale software, is often required. Excellent communication, problem-solving abilities, and patience help agents effectively assist travelers and resolve issues. These skills ensure efficient operations, positive customer experiences, and accurate processing of travel arrangements.

What are some common challenges faced by ticketing agents during peak travel seasons?

During peak travel seasons, Ticketing Agents often encounter high volumes of customer inquiries and bookings, which can lead to increased stress and the need for efficient multitasking. Managing last-minute schedule changes, handling overbooked flights, and addressing customer concerns with patience are typical challenges. Agents must also stay updated on airline policies and fare changes, ensuring accurate information is provided to customers. Strong communication skills and the ability to remain calm under pressure are crucial for success during these busy periods.

What is the difference between Ticketing Agent vs Customer Service Representative?

AspectTicketing AgentCustomer Service Representative
Required CredentialsHigh school diploma; some roles may require certification in ticketing systemsHigh school diploma; customer service training often preferred
Work EnvironmentAirports, train stations, event venues, travel agenciesCall centers, retail stores, corporate offices
Employer & Industry UsageAirlines, transportation, entertainmentRetail, telecommunications, hospitality
Common Search & ComparisonTicketing Agent vs Customer Service Representative

While both roles involve assisting customers, Ticketing Agents primarily handle booking and issuing tickets in transportation or event settings, whereas Customer Service Representatives provide broader support across various industries. The roles share similar credentials and work environments but differ in their specific functions and industry focus.

What does a ticketing agent do?

A ticketing agent is responsible for selling, issuing, and managing tickets for transportation, events, or attractions. They assist customers with reservations, answer inquiries, and use computer systems or ticketing software to process transactions. Strong communication skills and attention to detail are important in this role.
More about Ticketing Agent jobs

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What job categories do people searching Ticketing Agent jobs in Michigan look for?

The top searched job categories for Ticketing Agent jobs in Michigan are:

What cities in Michigan are hiring for Ticketing Agent jobs?

Cities in Michigan with the most Ticketing Agent job openings:

What are popular job titles related to Ticketing Agent jobs in MI?

For Ticketing Agent jobs in MI, the most frequently searched job titles are:

Ticketing Agent jobs near you
Infographic showing various Ticketing Agent job openings in Michigan as of August 2026, with employment types broken down into 86% Full Time, 12% Part Time, and 2% Contract. Highlights an 83% Physical, 1% Hybrid, and 16% Remote job distribution, with an average salary of $29,181 per year, or $14 per hour.

Ticket Agent - LMC

Ludington, MI • On-site

Mormac Marine Group Inc Defunct
See more jobs at Mormac Marine Group Inc Defunctexternal

$14/hr

Other

Retirement

Re-posted 9 days ago

Job description

The SS Badger is a coal-fired passenger and vehicle ferry that has been in service on Lake Michigan since 1953. The ship shuttles between Ludington, Michigan, and Manitowoc, Wisconsin, 62 miles, connecting U.S. Highway 10 between those two cities.
We have an exciting opportunity for a Ticket Agent for Lake Michigan Carferry. Starting pay for this role is $14.00/hour. This position also receives holiday pay, 401K, and the opportunity to earn an end-of-season bonus of $0.50 for every hour worked during the sailing season. ferry assists in obtaining this document.
Job Summary:
This shore position is responsible for assisting passengers with reservations and boarding the vessel. Possibly being the first voice that connects a passenger to the Badger experience, you will be making reservations for families in a friendly and helpful manner. Working inside, your responsibilities include processing tickets, answering phones, making reservations, and issuing gift certificates. You will also be working outside and are responsible for checking passengers and vehicles in and directing them on how to board the ship. Excellent communication skills, telephone skills, being able to communicate clearly and assisting passengers in a friendly and helpful way is necessary for Ticket Agents. Fulltime and Part-time positions are available. These flexible hours are a mix of both morning and evening shifts. Cashier experience is a plus.
Ticket Agents play a key role for our customers' experience every day and must provide professional, friendly, and courteous guest interactions and guest services. In addition to maintaining our vision by adhering to our values, this position must provide the highest level of service to our guests while maintaining a professional and friendly demeanor.
Direct Supervisor: Reservation & Ticket Office Manager
Primary Responsibilities:

  • Providing excellent Customer Service
  • Making Reservations
  • Checking In Passengers and Vehicles
  • Cash Handling
  • Answering Phone Calls
  • Maintaining a professional and fun work environment
  • Help maintain a secure work environment

Credential, License / Endorsement, and Certificate Requirements:
Transportation Worker Identification Card

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