General information Job Title Baggage Claim Agent - CLT (FT) Date Monday, July 27, 2026 Entity Prospect International Airport Services State North Carolina City Charlotte Base Pay Rate: $ 17.00 ...
General information Job Title Baggage Claim Agent - CLT (FT) Date Monday, July 27, 2026 Entity Prospect International Airport Services State North Carolina City Charlotte Base Pay Rate: $ 17.00 ...
Ticket Agent - LMC
Ludington, MI · On-site
$14/hr
We have an exciting opportunity for a Ticket Agent for Lake Michigan Carferry. Starting pay for this role is $14.00/hour. This position also receives holiday pay, 401K, and the opportunity to earn an ...
Ticket Agent - LMC
Ludington, MI · On-site
$14/hr
We have an exciting opportunity for a Ticket Agent for Lake Michigan Carferry. Starting pay for this role is $14.00/hour. This position also receives holiday pay, 401K, and the opportunity to earn an ...
IT Help Desk Agent - Hybrid - Novi, MI
Novi, MI · Hybrid
$23.42 - $26.50/hr
The Level 1 Help Desk Agent serves as the first point of contact for end users seeking technical ... Experience using an ITSM ticketing system such as ServiceNow, Remedy, Jira Service Management, or ...
IT Help Desk Agent - Hybrid - Novi, MI
Novi, MI · Hybrid
$23.42 - $26.50/hr
The Level 1 Help Desk Agent serves as the first point of contact for end users seeking technical ... Experience using an ITSM ticketing system such as ServiceNow, Remedy, Jira Service Management, or ...
IT Help Desk Agent - Hybrid - Novi, MI
Novi, MI · On-site
$23.42 - $26.50/hr
The Level 1 Help Desk Agent serves as the first point of contact for end users seeking technical ... Experience using an ITSM ticketing system such as ServiceNow, Remedy, Jira Service Management, or ...
IT Help Desk Agent - Hybrid - Novi, MI
Novi, MI · On-site
$23.42 - $26.50/hr
The Level 1 Help Desk Agent serves as the first point of contact for end users seeking technical ... Experience using an ITSM ticketing system such as ServiceNow, Remedy, Jira Service Management, or ...
IT Help Desk Agent - Hybrid - Novi, MI
Novi, MI · Hybrid
$23.42 - $26.50/hr
The Level 1 Help Desk Agent serves as the first point of contact for end users seeking technical ... Experience using an ITSM ticketing system such as ServiceNow, Remedy, Jira Service Management, or ...
IT Help Desk Agent - Hybrid - Novi, MI
Novi, MI · Hybrid
$23.42 - $26.50/hr
The Level 1 Help Desk Agent serves as the first point of contact for end users seeking technical ... Experience using an ITSM ticketing system such as ServiceNow, Remedy, Jira Service Management, or ...
GRR Passenger Service Agent Part Time
Grand Rapids, MI · On-site
$17/hr
... Agent provides all required passenger/customer services as contracted by the customer to include ... ticketing, baggage processing, terminal/gate check-in, jet way operation, greeting arriving ...
GRR Passenger Service Agent Part Time
Grand Rapids, MI · On-site
$17/hr
... Agent provides all required passenger/customer services as contracted by the customer to include ... ticketing, baggage processing, terminal/gate check-in, jet way operation, greeting arriving ...
GRR Passenger Service Agent Part Time
Grand Rapids, MI · On-site
$17/hr
Job summary Passenger Service Agent provides all required passenger/customer services as contracted by the customer to include, but not be limited to, reservations, ticketing, baggage processing ...
GRR Passenger Service Agent Part Time
Grand Rapids, MI · On-site
$17/hr
Job summary Passenger Service Agent provides all required passenger/customer services as contracted by the customer to include, but not be limited to, reservations, ticketing, baggage processing ...
... Agent provides all required passenger/customer services as contracted by the customer to include ... ticketing, baggage processing, terminal/gate check-in, jet way operation, greeting arriving ...
... Agent provides all required passenger/customer services as contracted by the customer to include ... ticketing, baggage processing, terminal/gate check-in, jet way operation, greeting arriving ...
Customer Support Agent
Livonia, MI · On-site
$17.50 - $23.50/hr
As a Customer Support Agent, you will ensure a welcoming and seamless visitor experience by assisting with inquiries, ticketing, and navigation of exhibits. The role will address concerns, recommend ...
New
Customer Support Agent
Livonia, MI · On-site
$17.50 - $23.50/hr
As a Customer Support Agent, you will ensure a welcoming and seamless visitor experience by assisting with inquiries, ticketing, and navigation of exhibits. The role will address concerns, recommend ...
New
Customer Support Agent
Livonia, MI · On-site
$17.50 - $23.50/hr
As a Customer Support Agent, you will ensure a welcoming and seamless visitor experience by assisting with inquiries, ticketing, and navigation of exhibits. The role will address concerns, recommend ...
New
Customer Support Agent
Livonia, MI · On-site
$17.50 - $23.50/hr
As a Customer Support Agent, you will ensure a welcoming and seamless visitor experience by assisting with inquiries, ticketing, and navigation of exhibits. The role will address concerns, recommend ...
New
Travel Agent
Warren, MI · On-site
... Agent at the Warren, MI Branch Office. We're looking for qualified individuals to fill this ... ticketing, cruises, tours, hotels, car rental, and related travel products Knowledge of: Sales ...
Travel Agent
Warren, MI · On-site
... Agent at the Warren, MI Branch Office. We're looking for qualified individuals to fill this ... ticketing, cruises, tours, hotels, car rental, and related travel products Knowledge of: Sales ...
... Agent at the Warren, MI Branch Office. We're looking for qualified individuals to fill this ... ticketing, cruises, tours, hotels, car rental, and related travel products Knowledge of: Sales ...
... Agent at the Warren, MI Branch Office. We're looking for qualified individuals to fill this ... ticketing, cruises, tours, hotels, car rental, and related travel products Knowledge of: Sales ...
Airport Customer Service Agent - MBS
Freeland, MI · On-site
$13.25 - $17.75/hr
Airport Customer Service Agent - MBS Unifi Aviation, LLC is seeking individuals to join our growing ... Responsible for providing customer service to passengers for all aspects of arrivals, ticketing ...
Airport Customer Service Agent - MBS
Freeland, MI · On-site
$13.25 - $17.75/hr
Airport Customer Service Agent - MBS Unifi Aviation, LLC is seeking individuals to join our growing ... Responsible for providing customer service to passengers for all aspects of arrivals, ticketing ...
IT Call Center Agent 1 (Student Position)
Big Rapids, MI · On-site
$13.73 - $13.99/hr
IT Call Center Agent 1 (Student Position) Apply now Job no: 498035 Work type: Student Employment ... IT ticketing system to task more complex issues to a technician. Position Requirements: - Must be ...
IT Call Center Agent 1 (Student Position)
Big Rapids, MI · On-site
$13.73 - $13.99/hr
IT Call Center Agent 1 (Student Position) Apply now Job no: 498035 Work type: Student Employment ... IT ticketing system to task more complex issues to a technician. Position Requirements: - Must be ...
IT Call Center Agent 1 (Student Position)
Big Rapids, MI · On-site
$13.73 - $13.99/hr
IT Call Center Agent 1 (Student Position) Job no: 498035 Work type: Student Employment - General ... IT ticketing system to task more complex issues to a technician. Position Requirements: - Must be ...
IT Call Center Agent 1 (Student Position)
Big Rapids, MI · On-site
$13.73 - $13.99/hr
IT Call Center Agent 1 (Student Position) Job no: 498035 Work type: Student Employment - General ... IT ticketing system to task more complex issues to a technician. Position Requirements: - Must be ...
IT Call Center Agent 1 (Student Position)
Big Rapids, MI · On-site
$13.73 - $13.99/hr
IT Call Center Agent 1 (Student Position) Job no: 498035 Work type: Student Employment - General ... IT ticketing system to task more complex issues to a technician. Position Requirements: - Must be ...
IT Call Center Agent 1 (Student Position)
Big Rapids, MI · On-site
$13.73 - $13.99/hr
IT Call Center Agent 1 (Student Position) Job no: 498035 Work type: Student Employment - General ... IT ticketing system to task more complex issues to a technician. Position Requirements: - Must be ...
AI Agent Engineer
Warren, MI · On-site
... ticketing systems). * Partner with platform teams (e.g., Glean, M365, internal APIs) to ensure ... Agent lifecycle management * Define and implement monitoring, logging, and feedback loops to ...
AI Agent Engineer
Warren, MI · On-site
... ticketing systems). * Partner with platform teams (e.g., Glean, M365, internal APIs) to ensure ... Agent lifecycle management * Define and implement monitoring, logging, and feedback loops to ...
AI Agent Engineer
Warren, MI · On-site +1
... ticketing systems). * Partner with platform teams (e.g., Glean, M365, internal APIs) to ensure ... Agent lifecycle management * Define and implement monitoring, logging, and feedback loops to ...
AI Agent Engineer
Warren, MI · On-site +1
... ticketing systems). * Partner with platform teams (e.g., Glean, M365, internal APIs) to ensure ... Agent lifecycle management * Define and implement monitoring, logging, and feedback loops to ...
Airport Agent - Ramp and Customer Service
Flint, MI · On-site
$15 - $18.50/hr
As a Customer Service Agent, you will leave everyday feeling fulfilled because you have the power ... You will be able to utilize our reservation/ticketing software to rebook itineraries and issue ...
Airport Agent - Ramp and Customer Service
Flint, MI · On-site
$15 - $18.50/hr
As a Customer Service Agent, you will leave everyday feeling fulfilled because you have the power ... You will be able to utilize our reservation/ticketing software to rebook itineraries and issue ...
Airport Agent - Ramp and Customer Service
Flint, MI · On-site
$15 - $18.50/hr
As a Customer Service Agent, you will leave everyday feeling fulfilled because you have the power ... You will be able to utilize our reservation/ticketing software to rebook itineraries and issue ...
Airport Agent - Ramp and Customer Service
Flint, MI · On-site
$15 - $18.50/hr
As a Customer Service Agent, you will leave everyday feeling fulfilled because you have the power ... You will be able to utilize our reservation/ticketing software to rebook itineraries and issue ...
Ticketing Agent information
See Michigan salary details
$9.64 - $10.38
0% of jobs
$10.38 - $11.12
0% of jobs
$11.12 - $11.87
0% of jobs
$11.87 - $12.61
21% of jobs
$12.70 is the 25th percentile. Wages below this are outliers.
$12.61 - $13.35
34% of jobs
$13.35 - $14.10
15% of jobs
$14.84 is the 75th percentile. Wages above this are outliers.
$14.10 - $14.84
5% of jobs
$14.84 - $15.58
10% of jobs
$15.58 - $16.32
4% of jobs
$16.32 - $17.07
5% of jobs
$17.07 - $17.81
5% of jobs
$9
$14
$17
How much do ticketing agent jobs pay per hour?
As of Aug 10, 2026, the average hourly pay for ticketing agent in Michigan is $14.03, according to ZipRecruiter salary data. Most workers in this role earn between $12.55 and $15.10 per hour, depending on experience, location, and employer.
What is the difference between Ticketing Agent vs Customer Service Representative?
| Aspect | Ticketing Agent | Customer Service Representative |
|---|---|---|
| Required Credentials | High school diploma; some roles may require certification in ticketing systems | High school diploma; customer service training often preferred |
| Work Environment | Airports, train stations, event venues, travel agencies | Call centers, retail stores, corporate offices |
| Employer & Industry Usage | Airlines, transportation, entertainment | Retail, telecommunications, hospitality |
| Common Search & Comparison | Ticketing Agent vs Customer Service Representative |
While both roles involve assisting customers, Ticketing Agents primarily handle booking and issuing tickets in transportation or event settings, whereas Customer Service Representatives provide broader support across various industries. The roles share similar credentials and work environments but differ in their specific functions and industry focus.
What are some common challenges faced by ticketing agents during peak travel seasons?
During peak travel seasons, Ticketing Agents often encounter high volumes of customer inquiries and bookings, which can lead to increased stress and the need for efficient multitasking. Managing last-minute schedule changes, handling overbooked flights, and addressing customer concerns with patience are typical challenges. Agents must also stay updated on airline policies and fare changes, ensuring accurate information is provided to customers. Strong communication skills and the ability to remain calm under pressure are crucial for success during these busy periods.
What are the duties of a ticketing agent?
A ticketing agent is responsible for selling and issuing tickets for transportation or events, assisting customers with reservations, providing travel information, and handling customer service inquiries. They often use computer reservation systems and need good communication skills to address passenger needs and resolve issues efficiently.
What are the key skills and qualifications needed to thrive as a ticketing agent, and why are they important?
To thrive as a Ticketing Agent, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with reservation and ticketing systems like Amadeus or Sabre, as well as point-of-sale software, is often required. Excellent communication, problem-solving abilities, and patience help agents effectively assist travelers and resolve issues. These skills ensure efficient operations, positive customer experiences, and accurate processing of travel arrangements.
What is a ticketing agent?
The job duties of a ticketing agent are to greet passengers at the airline check-in desk or gate, help them check their baggage, and inform them of their gate and other pertinent information about their flight. They may also be responsible for other customer service tasks, such as assisting with flight schedules or information, providing airport information, giving directions to the gate, and ticket changes.
More about Ticketing Agent jobs
What are popular job titles related to Ticketing Agent jobs in Michigan? For Ticketing Agent jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Ticketing Agent jobs in Michigan look for? The top searched job categories for Ticketing Agent jobs in Michigan are:
What cities in Michigan are hiring for Ticketing Agent jobs? Cities in Michigan with the most Ticketing Agent job openings:
What are popular job titles related to Ticketing Agent jobs in MI? For Ticketing Agent jobs in MI, the most frequently searched job titles are:
Job description
General information
Job Title
Baggage Claim Agent - CLT (FT)
Date
Monday, July 27, 2026
Entity
Prospect International Airport Services
State
North Carolina
City
Charlotte
Base Pay Rate:
$ 17.00
Full/Part Time
Full Time
Exempt or Non-Exempt Position
Non-Exempt
Shift
A.M. shift, Overnight shift, P.M. shift