ZipRecruiter

Log In

1

Ticket Taker Jobs (NOW HIRING)

ASM Global

Ticket Taker

Oakland, CA · On-site

$19/hr

The Ticket Taker is responsible for properly checking guests' tickets as they enter the seating areas, concourses, and other areas of the facility. The Ticket Taker directs guests to their seats and ...

ASM Global

Ticket Taker

Laredo, TX · On-site

Ticket Taker DEPARTMENT: Events REPORTS TO: Director of Operations and Manager LEGENDS GLOBAL Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver ...

ASM Global

Ticket Taker

Laredo, TX · On-site

Ticket Taker DEPARTMENT: Events REPORTS TO: Director of Operations and Manager LEGENDS GLOBAL Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver ...

ASM Global

Usher/Ticket Taker

Minneapolis, MN · On-site

$20/hr

Usher/Ticket Taker Department: Guest Services Reports to: Manager, Guest Services FLSA Classification: Non-Exempt Union: Teamsters Pay Rate: $20.00/hr Job Summary The primary responsibility of this ...

ASM Global

Usher/Ticket Taker

Minneapolis, MN · On-site

$20/hr

Usher/Ticket Taker Department: Guest Services Reports to: Manager, Guest Services FLSA Classification: Non-Exempt Union: Teamsters Pay Rate: $20.00/hr Job Summary The primary responsibility of this ...

ASM Global

Usher/Ticket Taker

Minneapolis, MN · On-site

$20/hr

Usher/Ticket Taker Department: Guest Services Reports to: Manager, Guest Services FLSA Classification: Non-Exempt Union: Teamsters Pay Rate: $20.00/hr Job Summary The primary responsibility of this ...

next page

Showing results 1-20

All JobsTicket Taker Jobs

Ticket Taker information

See salary details

$6

$14

$18

How much do ticket taker jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for ticket taker in the United States is $14.26, according to ZipRecruiter salary data. Most workers in this role earn between $12.50 and $15.38 per hour, depending on experience, location, and employer.

What is the difference between Ticket Taker vs Usher?

AspectTicket TakerUsher
Required CredentialsNone specific, customer service skillsCustomer service skills, sometimes event-specific training
Work EnvironmentVenues like theaters, stadiums, cinemasEvent venues, theaters, concerts, sports arenas
Employer & IndustryEntertainment, sports, transportationEntertainment, events, hospitality
Common Search & ComparisonOften compared for customer service roles at venuesRelated role involving guest assistance and crowd management

While both Ticket Takers and Ushers work at entertainment venues and focus on guest interaction, Ticket Takers primarily handle ticket validation and entry, whereas Ushers assist guests with seating, directions, and overall event experience. Both roles require strong customer service skills and are essential for smooth event operations.

What are the key skills and qualifications needed to thrive as a ticket taker, and why are they important?

To thrive as a Ticket Taker, you need strong attention to detail, basic math skills, and customer service experience, typically acquired through a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, handheld scanners, and ticketing software is often required. Excellent communication, patience, and the ability to remain calm under pressure help in providing a positive guest experience and resolving issues quickly. These skills ensure efficient entry management, prevent fraud, and contribute to overall customer satisfaction at events.

What is a ticket taker?

As a ticket taker, you collect tickets in a movie theatre, theme park, sports stadium, or event venue. Your primary job duties include making sure that only paying patrons are admitted to the event and directing patrons to seating areas, concession stands, and exits. During the event, you may be asked to help with seating. You may also be asked to count the number of tickets collected. Ticket takers get a lot of questions from patrons, so excellent people skills and experience in customer service are essential qualifications in this career.

What are some typical challenges a ticket taker faces during busy events?

Ticket Takers often encounter challenges such as managing large crowds, ensuring efficient entry flow, and handling guests with invalid or lost tickets. During peak times, staying calm and courteous while quickly scanning tickets and answering guest questions is essential. The role also requires attention to detail and the ability to address issues promptly to keep lines moving smoothly and maintain a positive guest experience.
More about Ticket Taker jobs
What cities are hiring for Ticket Taker jobs? Cities with the most Ticket Taker job openings:
What are the most commonly searched types of Ticket Taker jobs? The most popular types of Ticket Taker jobs are:
Who are the top companies hiring for Ticket Taker jobs? The top employers for Ticket Taker jobs are:
What states have the most Ticket Taker jobs? States with the most job openings for Ticket Taker jobs include:
What job categories do people searching Ticket Taker jobs look for? The top searched job categories for Ticket Taker jobs are:
What are popular job titles related to Ticket Taker jobs? For Ticket Taker jobs, the most frequently searched job titles are:
Ticket Taker jobs near you
Infographic showing various Ticket Taker job openings in the United States as of August 2026, with employment types broken down into 100% Part Time. Highlights an 100% In-person job distribution, with an average salary of $29,666 per year, or $14.3 per hour.

Ticket Taker

Coastal International Security

Phoenix, AZ • On-site

Part-time

Posted 15 days ago

Job description

Ticket Taker

Phoenix Convention Center Symphony Hall & Orpheum Theatre Phoenix, AZ


Client

Phoenix Convention Center

Venues

Symphony Hall | Orpheum Theatre - Phoenix, AZ

Employment Type

Part-Time, Event-Based

Active Season

September 1 - June 1 (dark period June-August, except ~4 June events)

Shift Length

4 to 5 hours per event | 4-hour minimum guaranteed

Early Call

30-60 minutes prior to doors for program insert setup

Pay Rate

TBD

Uniform

Sport jacket, pseudo white shirt, black pants - provided by S4 Global Solutions

Reports To

Ticket Taker Lead | S4 Global Solutions Program Manager


ABOUT THE ROLE

As the fifth largest city in the United States, the City of Phoenix - through the Phoenix Convention Center and Venues - is seeking driven, professional, and guest-focused Ticket Takers. This position is responsible for scanning and validating tickets at assigned entry points while delivering a welcoming, professional guest experience. Ticket Takers also support pre-event setup during the early-call window to ensure the venue is ready before doors open.

The Ticket Taker is the first face guests see when they arrive at Orpheum Theatre and Symphony Hall. This position is responsible for scanning and validating tickets at assigned entry points while delivering a welcoming, professional guest experience. Ticket Takers also support pre-event setup during the early-call window, helping ensure the venue is operationally ready before doors open.

RESPONSIBILITIES & DUTIES

  • Scan and validate guest tickets using venue-provided handheld scanning equipment at assigned entry points.
  • Greet guests professionally and courteously, establishing a positive first impression at every event.
  • Identify and immediately escalate invalid, expired, or counterfeit tickets to the Ticket Taker Lead.
  • Arrive during the early-call window (30-60 minutes before doors) to stuff program inserts and set them at portal entry doors.
  • Remain at assigned post throughout the ingress period; respond to repositioning instruction, as directed by Ticket Taker Lead.
  • Assist guests with questions related to venue access, seating sections, and general directions.
  • Monitor entry queue to support orderly and efficient guest flow.
  • Maintain awareness of emergency procedures and exit locations for the assigned venue.

MINIMUM QUALIFICATIONS

  • Must be 18 years or older.
  • Prior customer service, hospitality, or event staffing experience preferred but not required.
  • English-speaking required; bilingual (English plus additional language) preferred.
  • Comfortable operating handheld scanning equipment (training provided).
  • Ability to stand for extended periods in a high-energy, high-volume event environment.
  • Must pass a background check as required by the client prior to first event.
  • Available for a flexible event-based schedule including evenings, weekends, and holidays.

DESIRED QUALIFICATIONS

  • Experience in a performing arts, entertainment venue, or convention center setting.
  • Bilingual English/Spanish or English/other language.
  • Prior experience with digital ticketing platforms or barcode/QR scanning systems.

Apply