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Ticket Taker Jobs (NOW HIRING)

ASM Global

Ticket Taker

Oakland, CA · On-site

$19/hr

The Ticket Taker is responsible for properly checking guests' tickets as they enter the seating areas, concourses, and other areas of the facility. The Ticket Taker directs guests to their seats and ...

ASM Global

Ticket Taker

Oakland, CA

$19/hr

The Ticket Taker is responsible for properly checking guests' tickets as they enter the seating areas, concourses, and other areas of the facility. The Ticket Taker directs guests to their seats and ...

ASM Global

Usher/Ticket Taker

Syracuse, NY

$16/hr

Usher/Ticket Taker DEPARTMENT: Guest Services REPORTS TO: Usher Supervisors & Security Manager FLSA STATUS: Part-time / Non-Exempt / Event-Based VENUE(S): Empower FCU Amphitheater at Lakeview PAY ...

ASM Global

Usher/Ticket Taker

Syracuse, NY · On-site

$16/hr

Usher/Ticket Taker DEPARTMENT: Guest Services REPORTS TO: Usher Supervisors & Security Manager FLSA STATUS: Part-time / Non-Exempt / Event-Based VENUE(S): Empower FCU Amphitheater at Lakeview PAY ...

ASM Global

Ticket Taker

Laredo, TX

Ticket Taker DEPARTMENT: Events REPORTS TO: Director of Operations and Manager LEGENDS GLOBAL Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver ...

ASM Global

Ticket Taker

Laredo, TX · On-site

Ticket Taker DEPARTMENT: Events REPORTS TO: Director of Operations and Manager LEGENDS GLOBAL Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver ...

ASM Global

Usher/Ticket Taker

Minneapolis, MN

$20/hr

Usher/Ticket Taker Department: Guest Services Reports to: Manager, Guest Services FLSA Classification: Non-Exempt Union: Teamsters Pay Rate: $20.00/hr Job Summary The primary responsibility of this ...

Kalama School District 402

Ticket Taker

Kalama, WA · On-site

$18.88 - $21.52/hr

Protect ticket integrity * Ability to accurately reconcile cash transactions & use electronic card readers * Professionally collaborate with all event staff * Ability to work quickly and efficiently ...

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Ticket Taker information

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How much do ticket taker jobs pay per hour?

As of Jul 20, 2026, the average hourly pay for ticket taker in the United States is $14.26, according to ZipRecruiter salary data. Most workers in this role earn between $12.50 and $15.38 per hour, depending on experience, location, and employer.

How to become a ticket sales agent?

To become a ticket sales agent, candidates typically need a high school diploma or equivalent and customer service skills. Experience with point-of-sale systems or ticketing software can be helpful, and some positions may require background checks or training on specific ticketing platforms.

What is a ticket taker called?

A ticket taker is a person responsible for collecting tickets at events such as theaters, concerts, or sports venues. They often verify tickets, provide directions, and ensure entry security. The role may also be referred to as an usher or gate attendant depending on the setting.

What is a ticket taker?

A ticket taker is a worker responsible for checking and collecting tickets or passes from guests at events, theaters, or transportation venues. They ensure entry is authorized and may assist with seating or crowd control. The role often requires good communication skills and attention to detail.

What is the difference between Ticket Taker vs Usher?

AspectTicket TakerUsher
Required CredentialsNone specific, customer service skillsCustomer service skills, sometimes event-specific training
Work EnvironmentVenues like theaters, stadiums, cinemasEvent venues, theaters, concerts, sports arenas
Employer & IndustryEntertainment, sports, transportationEntertainment, events, hospitality
Common Search & ComparisonOften compared for customer service roles at venuesRelated role involving guest assistance and crowd management

While both Ticket Takers and Ushers work at entertainment venues and focus on guest interaction, Ticket Takers primarily handle ticket validation and entry, whereas Ushers assist guests with seating, directions, and overall event experience. Both roles require strong customer service skills and are essential for smooth event operations.

What are the key skills and qualifications needed to thrive as a Ticket Taker, and why are they important?

To thrive as a Ticket Taker, you need strong attention to detail, basic math skills, and customer service experience, typically acquired through a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, handheld scanners, and ticketing software is often required. Excellent communication, patience, and the ability to remain calm under pressure help in providing a positive guest experience and resolving issues quickly. These skills ensure efficient entry management, prevent fraud, and contribute to overall customer satisfaction at events.

What are ticket takers?

Ticket takers are staff members who check and collect tickets from guests at events, venues, or transportation terminals such as theaters, sports stadiums, concerts, or train stations. Their main responsibility is to ensure that only authorized individuals gain entry by verifying tickets for authenticity and validity. In addition to checking tickets, they may provide directions, answer guest questions, and help maintain order at entrances. Ticket takers play an important role in ensuring a smooth and secure entry process for events and venues.

Why is Gen Z struggling to get jobs?

Gen Z job seekers often face challenges such as limited work experience, high competition, and employers' preference for candidates with specific skills or certifications. For roles like ticket takers, employers typically seek reliable, punctual individuals with good customer service skills, but younger applicants may lack experience or availability for flexible hours.

What Is a Ticket Taker?

As a ticket taker, you collect tickets in a movie theatre, theme park, sports stadium, or event venue. Your primary job duties include making sure that only paying patrons are admitted to the event and directing patrons to seating areas, concession stands, and exits. During the event, you may be asked to help with seating. You may also be asked to count the number of tickets collected. Ticket takers get a lot of questions from patrons, so excellent people skills and experience in customer service are essential qualifications in this career.

What are some typical challenges a Ticket Taker faces during busy events?

Ticket Takers often encounter challenges such as managing large crowds, ensuring efficient entry flow, and handling guests with invalid or lost tickets. During peak times, staying calm and courteous while quickly scanning tickets and answering guest questions is essential. The role also requires attention to detail and the ability to address issues promptly to keep lines moving smoothly and maintain a positive guest experience.
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Ticket Taker jobs near you
Ticket Taker

Ticket Taker

ASM Global

Oakland, CA • On-site

$19/hr

Part-time

This job post has expired today. Applications are no longer accepted.

ASM Global rating

6.6

Company rating: 6.6 out of 10

Based on 82 frontline employees who took The Breakroom Quiz

116th of 217 rated facilities management

Job description

Legends Global is the world's largest and most trusted venue management and services company operating the most prestigious entertainment, sports, and exhibition venues spanning five continents, with a portfolio of more than 300 stadiums, arenas, convention centers, entertainment districts, theaters, amphitheaters, and equestrian and recreational centers. From Aberdeen to Anchorage, and Sydney to Stockholm, our venues connect people through the power of live experiences.
Legends Global, the leader in privately managed public facilities has an excellent and immediate opening for a Ticket Taker at the Oakland Arena and Oakland-Alameda County Coliseum.
Part Time, Hourly Starting at $19.00 per hour
Summary:
The Ticket Taker is responsible for properly checking guests' tickets as they enter the seating areas, concourses, and other areas of the facility. The Ticket Taker directs guests to their seats and to other services around the facility; including restrooms, concessions, first-aid, and other event-specific locations as directed by the Event Manager.
Essential Duties and Responsibilities:
(Include the following. Other duties may be assigned.)
Greet and interact with all guests in a welcoming and friendly manner.
Direct guests to their ticketed seats or to the appropriate seating section.
Ensure that only guests with the proper ticket are sitting in assigned section.
Answer guest questions with regard to event and facility, e.g., location of particular section, restrooms, concession stand, first-aid, etc.
Handle complaints, disturbances, or related problems with guests.
Forward complaint to supervisor or Event Manager as applicable.
Ensure guests are following all policies and code of conduct requirements.
Keep aisles, concourses, and stairs clear of guests while event is in progress.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience:
A minimum education level of: High School Diploma or its equivalent.
A minimum of 0-1 years of related work experience.
Skills and Abilities:
Excellent interpersonal and communication skills.
Must be personable and pro-active in providing assistance to all guests with the highest level of customer service.
Must be able to work flexible hours including nights, weekends and holidays.
Must be able to work in a team environment, interacting with multiple departments
Understanding of written and spoken English.
Able to see and read small sized text on tickets (paper and electronic).
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Must be able to work outdoors in various weather conditions.
Able to stand for extended periods of time.
Note:
The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.
Please apply via our Legends Global Career site.

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About ASM Global

Sourced by ZipRecruiter

ASM Global was formed in October 2019 from the merger of AEG Facilities, the global innovator in live entertainment venues, and SMG, the gold standard in event management. ASM Global is a venue management powerhouse that spans five continents, 14 countries and more than 300 of the world's most prestigious arenas, stadiums, convention and exhibit centers, and performing arts venues. As the world's most trusted venue manager, ASM Global provides venue strategy and management, sales, marketing, event booking and programming, construction and design consulting, and pre-opening services. Among the venues in our portfolio are landmark facilities such as McCormick Place & Soldier Field in Chicago, the Los Angeles Convention Center, Tele2 Arena in Stockholm, the Mercedes-Benz Superdome in New Orleans, the Shenzhen World Exhibition and Conference Centre in Shenzhen, China and Van Andel Arena, DeVos Place & DeVos Performance Hall in Grand Rapids, Michigan. ASM Global also offers food and beverage operations through its concessions and catering companies.

Industry

Arts, entertainment, and recreation

Company size

10,000+ Employees

Headquarters location

Los Angeles, CA, US

Year founded

2019

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