ZipRecruiter

Log In

1

Agent Ticketing Gate Jobs (NOW HIRING)

Unifi

Airport Passenger Service Agent - JAL - JFK

New York, NY · On-site

$16.50 - $20.75/hr

General information Job Title Airport Passenger Service Agent - JAL - JFK Date Tuesday, July 21 ... Handle all aspects of arrival and departure functions, ticketing, gate handling and check-in by ...

Delta Air Lines, Inc.

$13.75 - $18.25/hr

As a Ticket/Gate Agent, you will be the first to greet our customers, guide them to where they need to go, and assist them on the computer with their ticketing and baggage check-in process. This ...

New

Unifi

Cross Utlized Agent-BIL

Billings, MT · On-site

Responsible for providing customer service to passengers for all aspects of arrivals, ticketing ... gate-checked bags are made available for loading upon departure and delivery to passengers upon ...

next page

Showing results 1-20

All JobsAgent Ticketing Gate Jobs

Agent Ticketing Gate information

What is the difference between Agent Ticketing Gate vs Ticketing Agent?

AspectAgent Ticketing GateTicketing Agent
CredentialsCustomer service skills, basic ticketing system knowledgeCustomer service skills, ticketing system proficiency
Work EnvironmentAirports, train stations, event venuesAirports, travel agencies, transportation hubs
Employer & IndustryTransportation, travel, event managementTransportation, travel, hospitality
Search & Comparison IntentUnderstanding roles in ticketing operationsComparing ticketing roles in transportation

Agent Ticketing Gate and Ticketing Agent roles both involve customer service and ticketing system use within transportation and travel industries. The main difference lies in their specific work environments and responsibilities, with Gate agents primarily managing boarding and gate operations, while Ticketing Agents focus on ticket sales and reservations. Both roles require similar skills and are essential in travel and transportation sectors.

How to get a job as an agent ticketing gate?

To become an agent ticketing gate, candidates typically need a high school diploma or equivalent, strong customer service skills, and familiarity with ticketing systems or point-of-sale software. Applying through airline or transportation company websites, gaining relevant experience, and obtaining any required security or background checks are common steps in the hiring process.

What skills and qualifications are needed to thrive as an Agent Ticketing Gate?

To thrive as an Agent Ticketing Gate, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with airline reservation systems (like Sabre or Amadeus), ticketing software, and security protocols is important. Excellent interpersonal skills, problem-solving abilities, and the capacity to remain calm under pressure help you stand out in this role. These skills and qualities are crucial for ensuring smooth passenger check-in, efficient boarding processes, and positive traveler experiences.

What are common challenges faced by Agent Ticketing Gate staff during peak travel periods?

Agent Ticketing Gate staff often experience increased passenger volumes and tighter schedules during peak travel periods, such as holidays or major events. This can lead to longer lines, more frequent flight changes, and heightened passenger stress. Staying organized, remaining calm under pressure, and effectively communicating with both travelers and colleagues are essential to managing these challenges. Team coordination is crucial, as agents often work together to resolve ticketing issues quickly and ensure timely boarding. Developing strong problem-solving skills can help agents handle irregular operations and provide excellent customer service.

What is an Agent Ticketing Gate?

Agent Ticketing Gate agents are airline employees responsible for assisting passengers at the airport ticket counter and boarding gates. Their duties include issuing boarding passes, checking in luggage, answering passenger questions, and ensuring smooth boarding procedures. They also help resolve ticketing issues, rebook flights when necessary, and coordinate with other airport staff to ensure flights depart on time. These agents play a key role in providing customer service and maintaining airport security protocols.
More about Agent Ticketing Gate jobs
What cities are hiring for Agent Ticketing Gate jobs? Cities with the most Agent Ticketing Gate job openings:
What job categories do people searching Agent Ticketing Gate jobs look for? The top searched job categories for Agent Ticketing Gate jobs are:
Agent Ticketing Gate jobs near you
Infographic showing various Agent Ticketing Gate job openings in the United States as of August 2026, with employment types broken down into 94% Full Time, 4% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution.

Passenger Service Agent (Bilingual English/Spanish) - TPA

Inlandgroup

Tampa, FL

$17/hr

Part-time

Medical, Dental, Life, Retirement

Posted 24 days ago

Job description

Discover an exciting future at the Airport!

$17.00 per hour

TYPE: Full-Time | SHIFT TIMES: Monday - Sunday (open availability to work early mornings, afternoons, and late evenings)

Quantem Aviation Services is a premier aircraft handling provider offering cargo warehousing, mail handling, ramp handling, terminal services, and GSE fuel supply and maintenance services.

Our employees receive the following, based on position and eligibility requirements:

Insurance - health, dental and life

401(k) retirement plan with company match

Employee Assistance Program

Employee discounts

Competitive wages

Flexible schedule

Advancement opportunities

On the job training

$300 referral bonuses - unlimited

DailyPay

Position Overview:

As a Passenger Service Agent, you will provide exemplary customer service to all airline passengers. You will also provide-assistance and related customer services at the ticket counter, gate and baggage areas, and concourse of the airline they serve. Duties include servicing customers by performing meet and greets, check-in, aircraft boarding and deplaning, ticketing, baggage service, making boarding, deplaning and public announcements, providing connecting flight information and direction assistance, and handling unruly, upset, or angry passengers.

Essential Duties and Responsibilities (Including but not limited to):

Responsible for meeting and greeting passengers;

Will be responsible for ticketing, gate and jet bridge functions;

Must be professional and alert at all times;

Ensures all QAS and customer safety standards are met and maintained;

Ensure that all flights that Quantem loads and/or unloads operate on time;

Required Skills and Experience:

High school diploma or equivalent preferred;

Must be at least 18 years old;

This position requires a employees to obtain a US Customs and Border Protection (CBP) seal. Orlando CBP requires US citizenship or US permanent resident status in order to receive a CBP seal;

Maintain and treat all information as confidential;

Possess the tact to deal with all levels of employees and client representatives;

Must be able to read, write, understand and carry out instructions in English and Spanish;

Must be able to verbally direct and communicate in English and Spanish;

Proficient with Microsoft Office Suite or related software;

 A valid driver's license is required for this position;

Impeccable attention to detail and organization.

Work Environment:

Indoor customer service environment;

Prolonged periods of standing, noise level may be excessive at times.

Physical Demands:

Must be able to carry, push, pull, lift up to 70 pounds and operate office equipment as necessary.

The Inland Group of Companies offers a variety of opportunities to work in the field of aviation. Whether its deicing aircraft, protecting the environment, or keeping passengers and cargo moving, your future can take off with the Inland Group.

The Inland Group of Companies offers a variety of opportunities to work in the field of aviation. Whether its deicing aircraft, protecting the environment, or keeping passengers and cargo moving, your future can take off with the Inland Group.

Apply