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Agent Ticketing Gate Jobs (NOW HIRING)

Passenger Assistance Agent

San Diego, CA ยท On-site

$16 - $20.25/hr

... gate, baggage claim area, and common areas of the airport. Passenger Assistance Agents may also ... specific reservation/ ticketing software * Push wheelchairs with wheelchair-bound airline ...

Passenger Assistance Agent

Mobile, AL ยท On-site

$15 - $18.75/hr

... gate, baggage claim area, and common areas of the airport. Passenger Assistance Agents may also ... specific reservation/ ticketing software * Push wheelchairs with wheelchair-bound airline ...

Passenger Assistance Agent

San Diego, CA ยท On-site

$16 - $20.25/hr

... gate, baggage claim area, and common areas of the airport. Passenger Assistance Agents may also ... specific reservation/ ticketing software * Push wheelchairs with wheelchair-bound airline ...

Passenger Assistance Agent

Hapeville, GA

$14.50 - $18.25/hr

... gate, baggage claim area, and common areas of the airport. Passenger Assistance Agents may also ... specific reservation/ ticketing software * Push wheelchairs with wheelchair-bound airline ...

Passenger Assistance Agent

San Diego, CA ยท On-site

$16 - $20.25/hr

... gate, baggage claim area, and common areas of the airport. Passenger Assistance Agents may also ... specific reservation/ ticketing software * Push wheelchairs with wheelchair-bound airline ...

Passenger Assistance Agent

Mobile, AL ยท On-site

$15 - $18.75/hr

... gate, baggage claim area, and common areas of the airport. Passenger Assistance Agents may also ... specific reservation/ ticketing software * Push wheelchairs with wheelchair-bound airline ...

Passenger Assistance Agent

Sacramento, CA ยท On-site

$16 - $20.25/hr

... gate, baggage claim area, and common areas of the airport. Passenger Assistance Agents may also ... specific reservation/ ticketing software * Push wheelchairs with wheelchair-bound airline ...

$17 - $21.50/hr

... gate, baggage claim area, and common areas of the airport. Passenger Assistance Agents may also ... specific reservation/ ticketing software * Push wheelchairs with wheelchair-bound airline ...

Passenger Assistance Agent

Hapeville, GA ยท On-site

$14.50 - $18.25/hr

... gate, baggage claim area, and common areas of the airport. Passenger Assistance Agents may also ... specific reservation/ ticketing software * Push wheelchairs with wheelchair-bound airline ...

Passenger Assistance Agent

Sacramento, CA ยท On-site

$16 - $20.25/hr

... gate, baggage claim area, and common areas of the airport. Passenger Assistance Agents may also ... specific reservation/ ticketing software * Push wheelchairs with wheelchair-bound airline ...

Showing results 21-40

Agent Ticketing Gate information

What is the difference between Agent Ticketing Gate vs Ticketing Agent?

AspectAgent Ticketing GateTicketing Agent
CredentialsCustomer service skills, basic ticketing system knowledgeCustomer service skills, ticketing system proficiency
Work EnvironmentAirports, train stations, event venuesAirports, travel agencies, transportation hubs
Employer & IndustryTransportation, travel, event managementTransportation, travel, hospitality
Search & Comparison IntentUnderstanding roles in ticketing operationsComparing ticketing roles in transportation

Agent Ticketing Gate and Ticketing Agent roles both involve customer service and ticketing system use within transportation and travel industries. The main difference lies in their specific work environments and responsibilities, with Gate agents primarily managing boarding and gate operations, while Ticketing Agents focus on ticket sales and reservations. Both roles require similar skills and are essential in travel and transportation sectors.

How to get a job as an agent ticketing gate?

To become an agent ticketing gate, candidates typically need a high school diploma or equivalent, strong customer service skills, and familiarity with ticketing systems or point-of-sale software. Applying through airline or transportation company websites, gaining relevant experience, and obtaining any required security or background checks are common steps in the hiring process.

What skills and qualifications are needed to thrive as an Agent Ticketing Gate?

To thrive as an Agent Ticketing Gate, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with airline reservation systems (like Sabre or Amadeus), ticketing software, and security protocols is important. Excellent interpersonal skills, problem-solving abilities, and the capacity to remain calm under pressure help you stand out in this role. These skills and qualities are crucial for ensuring smooth passenger check-in, efficient boarding processes, and positive traveler experiences.

What are common challenges faced by Agent Ticketing Gate staff during peak travel periods?

Agent Ticketing Gate staff often experience increased passenger volumes and tighter schedules during peak travel periods, such as holidays or major events. This can lead to longer lines, more frequent flight changes, and heightened passenger stress. Staying organized, remaining calm under pressure, and effectively communicating with both travelers and colleagues are essential to managing these challenges. Team coordination is crucial, as agents often work together to resolve ticketing issues quickly and ensure timely boarding. Developing strong problem-solving skills can help agents handle irregular operations and provide excellent customer service.

What is an Agent Ticketing Gate?

Agent Ticketing Gate agents are airline employees responsible for assisting passengers at the airport ticket counter and boarding gates. Their duties include issuing boarding passes, checking in luggage, answering passenger questions, and ensuring smooth boarding procedures. They also help resolve ticketing issues, rebook flights when necessary, and coordinate with other airport staff to ensure flights depart on time. These agents play a key role in providing customer service and maintaining airport security protocols.
More about Agent Ticketing Gate jobs
What cities are hiring for Agent Ticketing Gate jobs? Cities with the most Agent Ticketing Gate job openings:
Infographic showing various Agent Ticketing Gate job openings in the United States as of August 2026, with employment types broken down into 94% Full Time, 4% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution.

Passenger Service Agent (Provo, Utah)

Choice Aviation Service Inc

Provo, UT โ€ข On-site

$17/hr

Part-time

Re-posted 15 days ago


Job description

Summary

The Passenger Service Agent provides all passenger/customer services as contracted by the airline customer, which may include reservations, ticketing, load control, baggage processing, ticket counter/gate check-in, receiving/greeting arriving/departing passengers, handling of VIPs, provide special passenger assistance, handle customer complaints and other duties as assigned.

Core Competencies

  • Able to work efficiently as a part of a team as well as independently.
  • Attention to detail in all areas of work.
  • Effective communication skills with individuals at all levels of the organization

Job Duties

  • Greet and process passengers for outbound flights at the check-in counter and gate.
  • Actively participates in the Safety Management System (SMS)
  • Inspect and verify passenger documentation.
  • Checks passenger baggage and places bag tags on them at the ticket counter for appropriate destination
  • Coordinates ticket counter activities with those on the ramp regarding baggage handling to assure that all bags are processed as designated.
  • Oversees customer complaints regarding ticketing and baggage handling when problems arise. (i.e., lost baggage, lost/misplaced tickets, canceled flights, or delayed flights)
  • Makes announcements regarding flight activity at gate or over airport’s general PA system.
  • Answers passenger inquiries regarding flight schedules, fares, space availability for a particular flight and other questions that may arise.
  • Assist passengers as needed through arrival and check in processes including support for passengers with special needs such as unaccompanied minors (UM), VIP passengers and passengers needing wheelchair assistance.
  • Assist Ramp Service Agents to ensure that wheelchairs, strollers, and gate checked bags (cleared through security) are made available for loading upon departure and delivery to passengers upon arrival.
  • Always maintain the level of service expectations for the passenger and the airline customer.
  • Comply with all company, local, state, federal, and carrier SOP and security requirements.
  • Participate in training to comprehend, implement, and maintain all quality objectives as stated in our Quality Management System to ensure delivery of desired levels of operational safety and security.
  • All employees are responsible for ensuring quality control in their own activities.
  • Cooperate fully with Inspectors to achieve quality inspection commitments.
  • Performs other duties as requested.

Requirements

  • Must be 18 years of age.
  • High School diploma.
  • Enthusiastic about Customer Service
  • Must be capable of lifting/pushing/pulling up to 70 lbs. on a regular basis.
  • Ability to work nights, weekends, holidays, and varying schedules.
  • Proficient Computer Skills
  • Must be able to stand, lift, bend for an extended period.
  • Must successfully complete airline specific training programs and recertification
  • The ability to read, write and fluently speak and understand the English language.


Ability to work nights, weekends, holidays, rotating shifts and varying schedules.