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Agent Ticketing Gate Jobs (NOW HIRING)

wearegat

Passenger Assistance Agent

Hapeville, GA · On-site

$14.50 - $18.25/hr

... gate, baggage claim area, and common areas of the airport. Passenger Assistance Agents may also ... specific reservation/ ticketing software * Push wheelchairs with wheelchair-bound airline ...

wearegat

$17 - $21.50/hr

... gate, baggage claim area, and common areas of the airport. Passenger Assistance Agents may also ... specific reservation/ ticketing software * Push wheelchairs with wheelchair-bound airline ...

wearegat

$17 - $21.50/hr

... gate, baggage claim area, and common areas of the airport. Passenger Assistance Agents may also ... specific reservation/ ticketing software * Push wheelchairs with wheelchair-bound airline ...

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Agent Ticketing Gate information

What does a ticket gate agent do?

A ticket gate agent is responsible for checking passengers' tickets, verifying travel documents, and assisting with boarding at the gate. They also provide customer service, answer questions, and ensure safety procedures are followed before boarding flights.

What is the difference between Agent Ticketing Gate vs Ticketing Agent?

AspectAgent Ticketing GateTicketing Agent
CredentialsCustomer service skills, basic ticketing system knowledgeCustomer service skills, ticketing system proficiency
Work EnvironmentAirports, train stations, event venuesAirports, travel agencies, transportation hubs
Employer & IndustryTransportation, travel, event managementTransportation, travel, hospitality
Search & Comparison IntentUnderstanding roles in ticketing operationsComparing ticketing roles in transportation

Agent Ticketing Gate and Ticketing Agent roles both involve customer service and ticketing system use within transportation and travel industries. The main difference lies in their specific work environments and responsibilities, with Gate agents primarily managing boarding and gate operations, while Ticketing Agents focus on ticket sales and reservations. Both roles require similar skills and are essential in travel and transportation sectors.

What jobs pay 4000 a week without a degree?

An Agent Ticketing Gate role typically does not pay $4,000 a week without a degree, as it is often an entry-level position in customer service or airport operations. High-paying jobs that can reach this level without a degree usually involve skilled trades, sales, or entrepreneurship, and often require experience, certifications, or specialized training. Such roles may include sales managers, real estate brokers, or skilled trades like electricians or plumbers with experience and licensing.

What are the key skills and qualifications needed to thrive as an Agent Ticketing Gate, and why are they important?

To thrive as an Agent Ticketing Gate, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with airline reservation systems (like Sabre or Amadeus), ticketing software, and security protocols is important. Excellent interpersonal skills, problem-solving abilities, and the capacity to remain calm under pressure help you stand out in this role. These skills and qualities are crucial for ensuring smooth passenger check-in, efficient boarding processes, and positive traveler experiences.

What are some common challenges faced by Agent Ticketing Gate staff during peak travel periods?

Agent Ticketing Gate staff often experience increased passenger volumes and tighter schedules during peak travel periods, such as holidays or major events. This can lead to longer lines, more frequent flight changes, and heightened passenger stress. Staying organized, remaining calm under pressure, and effectively communicating with both travelers and colleagues are essential to managing these challenges. Team coordination is crucial, as agents often work together to resolve ticketing issues quickly and ensure timely boarding. Developing strong problem-solving skills can help agents handle irregular operations and provide excellent customer service.

What are Agent Ticketing Gate agents and what do they do?

Agent Ticketing Gate agents are airline employees responsible for assisting passengers at the airport ticket counter and boarding gates. Their duties include issuing boarding passes, checking in luggage, answering passenger questions, and ensuring smooth boarding procedures. They also help resolve ticketing issues, rebook flights when necessary, and coordinate with other airport staff to ensure flights depart on time. These agents play a key role in providing customer service and maintaining airport security protocols.

How to get hired as a gate agent?

To become a gate agent, candidates typically need a high school diploma or equivalent, customer service experience, and good communication skills. Airlines often require background checks and may prefer candidates with basic computer skills and the ability to work flexible hours, including weekends and holidays.

How much do ticket gate agents make?

Ticket gate agents typically earn an average hourly wage between $12 and $20, depending on experience, location, and employer. Annual salaries generally range from $25,000 to $40,000, with some positions offering additional benefits and shift differentials. Strong customer service skills and familiarity with ticketing systems can influence earning potential.
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Infographic showing various Agent Ticketing Gate job openings in the United States as of June 2026, with employment types broken down into 74% Full Time, 20% Part Time, 1% Temporary, 4% Contract, and 1% Nights. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution.
Ticket/Gate Agent (Customer Service Agent) - LGA

Ticket/Gate Agent (Customer Service Agent) - LGA

Delta Air Lines, Inc.

New York, NY

$17 - $22.75/hr

Other

Posted 5 days ago

Delta Air Lines rating

8.0

Company rating: 8.0 out of 10

Based on 315 frontline employees who took The Breakroom Quiz

6th of 26 rated airlines

Job description

Internal Movement Eligibility

Internal Employees: Before applying for this position, please reference the company's Internal Mobility Policy and Residency Policy to ensure you meet all eligibility requirements. You must be in good standing, which includes meeting performance standards and tenure requirements in your current role. For more information, visit the HR portal or contact your manager or HR representative. Compliance with these policies is mandatory for consideration.

At Delta Air Lines, connection is at the heart of everything we do and guides our every action. We strive to welcome and care for all of our customers during their travels with us and aim to deliver an elevated experience.

Every role plays a crucial part in our mission to ensure cargo is transported on time, every time, safely. As a Ticket/Gate Agent, you will be the first to greet our customers, guide them to where they need to go, and assist them on the computer with their ticketing and baggage check-in process.

This position is an entry-level position. Our leaders provide mentorship to help advance your career!

Our agents understand the demands of air travel and are determined to make the experience as smooth and enjoyable as possible for our customers by helping with routing, trip planning, and gate boarding. Responsibilities include:

  • Owning the check-in process, boarding process, and seat availability, including making gate announcements and ensuring customers have the accurate travel documentation
  • Tagging and lifting baggage from scales to conveyor belts. Some bags will weigh up to 70 pounds
  • Operating loading bridges
  • Opening, closing, and securing aircraft doors
  • Escorting unaccompanied minors and disabled passengers throughout the airport

Scheduling is based on operational needs. Shifts range from early morning to overnight. Each station is different based on its individual flight schedule. You will also work between 20 and 40 hours per week based on your seniority.

Delta Air Lines will never ask candidates for money throughout our recruitment process, including for any pre-employment screenings. All email communications with Delta's recruitment team will come from a Delta email domain. If you have any questions about the legitimacy of an outreach from Delta's recruitment team, you can contact candidatecare@delta.com.

What Delta Air Lines employees say

Pay

Benefits

Hours and flexibility

Workplace

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About Delta Air Lines

Sourced by ZipRecruiter

Delta Air Lines, headquartered in Atlanta, GA, US, is one of the major players in the aviation industry with an official website, delta.com. Established in 1929, the airline is recognized globally for its wide range of airline services, including passenger and cargo transport. Originally envisioned as a crop-dusting service, Delta has progressed over the decades into a globally acclaimed airline, serving more than 200 million customers annually across a substantial international network spanning over 50 countries. Delta’s core values are rooted in honesty, integrity, respect, perseverance, and service and its mission is to connect the world in a safe, reliable, and customer-centric manner.

Industry

Aviation

Company size

10,000+ Employees

Headquarters location

Atlanta, GA, US

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