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Ticket Taker Jobs in Indiana (NOW HIRING)

Monterrey Security

EVENT STAFF

Notre Dame, IN · On-site

$14.75 - $19.50/hr

Ticket Taker, Usher, Security, Premium Hospitality representatives or Directional Staff. * Enthusiastically greet and direct guests while performing assigned tasks (i.e. ticket scanning, directing ...

All JobsTicket Taker JobsTicket Taker Jobs in Indiana

Ticket Taker information

See Indiana salary details

$6

$13

$17

How much do ticket taker jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for ticket taker in Indiana is $13.57, according to ZipRecruiter salary data. Most workers in this role earn between $11.88 and $14.62 per hour, depending on experience, location, and employer.

What is a ticket taker?

As a ticket taker, you collect tickets in a movie theatre, theme park, sports stadium, or event venue. Your primary job duties include making sure that only paying patrons are admitted to the event and directing patrons to seating areas, concession stands, and exits. During the event, you may be asked to help with seating. You may also be asked to count the number of tickets collected. Ticket takers get a lot of questions from patrons, so excellent people skills and experience in customer service are essential qualifications in this career.

What are the key skills and qualifications needed to thrive as a ticket taker, and why are they important?

To thrive as a Ticket Taker, you need strong attention to detail, basic math skills, and customer service experience, typically acquired through a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, handheld scanners, and ticketing software is often required. Excellent communication, patience, and the ability to remain calm under pressure help in providing a positive guest experience and resolving issues quickly. These skills ensure efficient entry management, prevent fraud, and contribute to overall customer satisfaction at events.

What are some typical challenges a ticket taker faces during busy events?

Ticket Takers often encounter challenges such as managing large crowds, ensuring efficient entry flow, and handling guests with invalid or lost tickets. During peak times, staying calm and courteous while quickly scanning tickets and answering guest questions is essential. The role also requires attention to detail and the ability to address issues promptly to keep lines moving smoothly and maintain a positive guest experience.

What is the difference between Ticket Taker vs Usher?

AspectTicket TakerUsher
Required CredentialsNone specific, customer service skillsCustomer service skills, sometimes event-specific training
Work EnvironmentVenues like theaters, stadiums, cinemasEvent venues, theaters, concerts, sports arenas
Employer & IndustryEntertainment, sports, transportationEntertainment, events, hospitality
Common Search & ComparisonOften compared for customer service roles at venuesRelated role involving guest assistance and crowd management

While both Ticket Takers and Ushers work at entertainment venues and focus on guest interaction, Ticket Takers primarily handle ticket validation and entry, whereas Ushers assist guests with seating, directions, and overall event experience. Both roles require strong customer service skills and are essential for smooth event operations.

More about Ticket Taker jobs

What are popular job titles related to Ticket Taker jobs in Indiana?

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What job categories do people searching Ticket Taker jobs in Indiana look for?

The top searched job categories for Ticket Taker jobs in Indiana are:

What cities in Indiana are hiring for Ticket Taker jobs?

Cities in Indiana with the most Ticket Taker job openings:

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For Ticket Taker jobs in IN, the most frequently searched job titles are:

Ticket Taker jobs near you
Infographic showing various Ticket Taker job openings in Indiana as of August 2026, with employment types broken down into 25% Full Time, 50% Part Time, and 25% Contract. Highlights an 100% In-person job distribution, with an average salary of $28,229 per year, or $13.6 per hour.

Box Office Ticket Taker

Butler University

Indianapolis, IN • On-site

Part-time

Posted 6 days ago

Butler University rating

6.8

Company rating: 6.8 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

483rd of 628 rated colleges and universities

Job description

The Student Worker in the Athletic Ticket Office provides outstanding customer service while assisting with ticket sales, game-day operations, and event access. This position supports the daily functions of the ticket office by selling tickets, managing Will Call, scanning tickets at venue entrances, and ensuring a positive experience for fans attending athletic events.

Work Schedule 

5-10 hours per week, only Athletic Game Days between August and March. Will include weekends.

Position Responsibilities

  • Sell tickets for athletic events using Archtics.
  • Process cash and credit card accurately.
  • Prepare, organize, and distribute Will Call tickets to guests on event days.
  • Resolve Will Call inquiries professionally.
  • Scan digital and printed tickets at venue entrances using handheld scanners.
  • Welcome guests and provide directions and general event information.
  • Monitor entry gates to ensure only valid tickets are accepted.
  • Troubleshoot ticket scanning issues and escalate concerns to supervisors when necessary. 

Required Qualifications

  • Current enrollment as a student in good academic standing.
  • Strong customer service and communication skills.
  • Ability to handle cash and maintain accuracy in financial transactions.
  • Comfortable working with computers, ticketing software, and mobile scanning devices. 
  • Dependable, punctual, and able to work independently and as part of a team. 
  • Ability to remain professional and courteous in a fast-paced environment. 
  • Ability to stand for extended periods and work outdoors in varying weather conditions during events. 

Preferred Qualifications

  • Previous customer service, retail, hospitality, or event experience. 
  • Experience with ticketing systems such as Archtics. 
  • Interest in collegiate athletics and sporting events. 

Other Expectations

  • Maintain regular and punctual attendance. 
  • Comply with University standards and policies. 
  • Ensure confidentiality of information.
Butler University is a private, nationally recognized comprehensive university encompassing seven colleges: Arts, Business, Communication, Education, Liberal Arts & Sciences, Pharmacy & Health Sciences and Founder's College. Approximately 4,500 undergraduate and 1,000 graduate and doctoral students are enrolled at Butler, representing 46 states and 24 countries.

Join us at the crossroads of tradition & transformation. A career at Butler University offers more than just a job-it's an opportunity to join a dedicated, innovative, and supportive community grounded in equity, academic excellence, and meaningful impact. Aligned with Boldly Butler, our strategic plan, faculty and staff play a vital role in delivering transformational learning experiences, enriching our campus and community, and ensuring a thriving Butler for generations to come.

Butler University is an equal opportunity employer. We welcome applications from all individuals, regardless of age, sex, race, religion, color, disability, protected veteran status, national origin, or any other legally protected category.

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