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Ticket Agent Jobs (NOW HIRING)

Capital Vacations

Ticket Agent

Branson, MO · On-site

Ticket Agent In addition to competitive compensation, Capital Vacations offers a variety of benefits including Company Paid Life Insurance, Long-term Disability, Medical, Dental, Vision, 401K ...

Capital Vacations

Ticket Agent

Branson, MO

The Ticket Agent is responsible for accurately selling tickets to customers by phone or in-person and providing show information as needed. Responsibilities: * Provide Customer Service to all Branson ...

Capital Vacations

Ticket Agent

Branson, MO · On-site

The Ticket Agent is responsible for accurately selling tickets to customers by phone or in-person and providing show information as needed. Responsibilities: * Provide Customer Service to all Branson ...

Herzog

Ticket Agent

Albuquerque, NM

Overview Herzog Transit Services, Inc. is currently seeking a Full-time Ticket Agent for the New Mexico Rail Runner in Albuquerque, NM to join our team. Duties and Responsibilities: *This is a non ...

Herzog

Ticket Agent

Albuquerque, NM · On-site

Overview Herzog Transit Services, Inc. is currently seeking a Full-time Ticket Agent for the New Mexico Rail Runner in Albuquerque, NM to join our team. Duties and Responsibilities: *This is a non ...

Herzog

Ticket Agent

Albuquerque, NM · On-site

Overview Herzog Transit Services, Inc. is currently seeking a Full-time Ticket Agent for the New Mexico Rail Runner in Albuquerque, NM to join our team. Duties and Responsibilities: *This is a non ...

Westgate Resorts

Attractions Ticket Agent

Branson, MO · On-site

$15/hr

The Attractions Ticket Agent performs teller-type functions related to the sale of attraction tickets and reservations for guests of Westgate Resorts. This role is responsible for accurate cash and ...

Westgate Resorts

Attractions Ticket Agent

Branson, MO

$15/hr

The Attractions Ticket Agent performs teller-type functions related to the sale of attraction tickets and reservations for guests of Westgate Resorts. This role is responsible for accurate cash and ...

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Ticket Agent information

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How much do ticket agent jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for ticket agent in the United States is $16.10, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $17.31 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a ticket agent?

To thrive as a Ticket Agent, you need strong customer service skills, attention to detail, and at least a high school diploma or equivalent. Familiarity with ticketing software, reservation systems, and point-of-sale platforms is typically required. Excellent communication, patience, and problem-solving abilities help you stand out in this role. These skills are crucial for efficiently assisting customers, handling transactions accurately, and maintaining a positive experience in busy travel or event environments.

How to become an airline ticket agent?

To become an airline ticket agent, candidates typically need a high school diploma or equivalent and customer service experience. Training is often provided by airlines or travel agencies, and knowledge of reservation systems like Sabre or Amadeus is beneficial. Some positions may require certification or licensing depending on the airline or employer.

What is a ticket agent?

Ticket agents are customer service professionals who sell tickets and provide information related to travel, events, or entertainment. They often work at airports, train stations, bus depots, or venues, assisting customers with bookings, reservations, and payment processing. Ticket agents also help resolve travel issues, answer inquiries about schedules and prices, and ensure a smooth check-in process. Their role is essential for providing a positive customer experience and ensuring the efficient operation of ticketing services.

How much does a ticket agent make?

A ticket agent's average salary varies by location and experience but typically ranges from $25,000 to $45,000 annually. Entry-level agents may earn closer to the lower end, while experienced agents or those working for major airlines can earn higher wages and benefits. The role often requires customer service skills and familiarity with reservation systems.

How do you become a ticket agent?

To become a ticket agent, candidates typically need a high school diploma or equivalent and customer service experience. Training is often provided on the job, and knowledge of reservation systems and communication skills are important for success in this role.

What is the difference between Ticket Agent vs Customer Service Representative?

AspectTicket AgentCustomer Service Representative
Required CredentialsHigh school diploma; training on ticketing systemsHigh school diploma; customer service training
Work EnvironmentAirports, train stations, bus terminalsCall centers, retail, corporate offices
Employer & IndustryTransportation, travel, entertainmentVarious industries including retail, telecom, finance
Common Search & ComparisonTicketing, travel bookingCustomer support, client service

While both roles involve assisting customers, Ticket Agents primarily focus on selling and managing transportation or event tickets in travel and transit environments. Customer Service Representatives handle a broader range of customer inquiries across multiple industries. The key difference lies in the specific industry focus and the type of service provided.

How do ticket agents typically handle high-pressure situations during peak travel times?

During peak travel times, Ticket Agents often face long lines and time-sensitive issues, such as booking changes or delays. To manage these high-pressure situations, agents rely on strong communication skills, quick problem-solving abilities, and familiarity with ticketing systems. They work closely with colleagues—including supervisors and customer service teams—to ensure smooth operations and provide timely assistance to travelers. Maintaining composure and focusing on customer needs are key to delivering a positive experience even during the busiest periods.
More about Ticket Agent jobs
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Ticket Agent jobs near you
Infographic showing various Ticket Agent job openings in the United States as of August 2026, with employment types broken down into 94% Full Time, 4% Part Time, and 2% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $33,480 per year, or $16.1 per hour.

Ticket Agent

Capital Vacations

Branson, MO • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 7 hours ago

Capital Vacations rating

5.0

Company rating: 5.0 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

18th of 21 rated holiday rentals

Job description

Ticket Agent

In addition to competitive compensation, Capital Vacations offers a variety of benefits including Company Paid Life Insurance, Long-term Disability, Medical, Dental, Vision, 401K, discounted Vacation Stays, plus start to earn Paid Time Off immediately.

The Ticket Agent is responsible for accurately selling tickets to customers by phone or in-person and providing show information as needed.

Responsibilities:

  • Provide Customer Service to all Branson vacation guests
  • Sell tickets to guests, always upselling
  • Provide accurate money-handling skills, including credit cards and pre-authorizations
  • Provide accurate information to all Branson vacation guests, including but not limited to shows, and attractions. Special Events in Branson, hotels, restaurants, and shopping
  • Work with OPC's
  • Ability to stay up to date on the current and upcoming shows and attractions, regarding location, schedule, and content of the show
  • Ability to stay up to date on all policies and procedures

Other duties as assigned

Skills:

  • Clear written and verbal communication.
  • Good time management skills.
  • Excellent attention to detail.
  • Able to maintain confidential information.
  • Able to work in a team environment.
  • Able to work on the phone for an extended period of time.
  • Able to work with the public and maintain a positive attitude at all times.

Education:

  • Highschool diploma or GED equivalent required

Comp: Hourly base + commission

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