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Ticket Agent Jobs (NOW HIRING)

Capital Vacations

Ticket Agent

Branson, MO · On-site

Ticket Agent In addition to competitive compensation, Capital Vacations offers a variety of benefits including Company Paid Life Insurance, Long-term Disability, Medical, Dental, Vision, 401K ...

Old Tucson Entertainment LLC

Ticket Agent

Tucson, AZ · On-site

$15.15 - $16/hr

Ticket Agent Reports To: Sales & Revenue Manager Type of position: Non-Exempt / Hourly Employee Classification: Seasonal Location: Tucson, AZ Compensation: $15.15 - $16.00 per hour Job Summary: The ...

Capital Vacations

Ticket Agent

Branson, MO · On-site

The Ticket Agent is responsible for accurately selling tickets to customers by phone or in-person and providing show information as needed. Responsibilities: * Provide Customer Service to all Branson ...

Old Tucson Entertainment LLC

Ticket Agent

Tucson, AZ · On-site

$15.15 - $16/hr

Ticket Agent Reports To: Sales & Revenue Manager Type of position: Non-Exempt / Hourly Employee Classification: Seasonal Location: Tucson, AZ Compensation: $15.15 - $16.00 per hour Job Summary: The ...

OLD TUCSON ENTERTAINMENT LLC

Ticket Agent

Tucson, AZ · On-site

$15.15 - $16/hr

Ticket Agent Reports To: Sales & Revenue Manager Type of position: Non-Exempt / Hourly Employee Classification: Seasonal Location: Tucson, AZ Compensation: $15.15 - $16.00 per hour Job Summary: The ...

American Heritage Companies

Ticket Agent

Tucson, AZ

$15.15 - $16/hr

Ticket Agent Reports To: Sales & Revenue Manager Type of position: Non-Exempt / Hourly Employee Classification: Seasonal Location: Tucson, AZ Compensation: $15.15 - $16.00 per hour Job Summary: The ...

Capital Vacations

Ticket Agent

Branson, MO · On-site

The Ticket Agent is responsible for accurately selling tickets to customers by phone or in-person and providing show information as needed. Responsibilities: * Provide Customer Service to all Branson ...

Herzog

Ticket Agent

Albuquerque, NM · On-site

Overview Herzog Transit Services, Inc. is currently seeking a Full-time Ticket Agent for the New Mexico Rail Runner in Albuquerque, NM to join our team. Duties and Responsibilities: *This is a non ...

Herzog

Ticket Agent

Albuquerque, NM · On-site

Overview Herzog Transit Services, Inc. is currently seeking a Full-time Ticket Agent for the New Mexico Rail Runner in Albuquerque, NM to join our team. Duties and Responsibilities: *This is a non ...

Herzog

Ticket Agent

Albuquerque, NM · On-site

Overview Herzog Transit Services, Inc. is currently seeking a Full-time Ticket Agent for the New Mexico Rail Runner in Albuquerque, NM to join our team. Duties and Responsibilities: *This is a non ...

Westgate Resorts

Attractions Ticket Agent

Branson, MO · On-site

$15/hr

The Attractions Ticket Agent performs teller-type functions related to the sale of attraction tickets and reservations for guests of Westgate Resorts. This role is responsible for accurate cash and ...

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Ticket Agent information

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How much do ticket agent jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for ticket agent in the United States is $16.10, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $17.31 per hour, depending on experience, location, and employer.

What is a ticket agent?

Ticket agents are customer service professionals who sell tickets and provide information related to travel, events, or entertainment. They often work at airports, train stations, bus depots, or venues, assisting customers with bookings, reservations, and payment processing. Ticket agents also help resolve travel issues, answer inquiries about schedules and prices, and ensure a smooth check-in process. Their role is essential for providing a positive customer experience and ensuring the efficient operation of ticketing services.

What are the key skills and qualifications needed to thrive as a ticket agent?

To thrive as a Ticket Agent, you need strong customer service skills, attention to detail, and at least a high school diploma or equivalent. Familiarity with ticketing software, reservation systems, and point-of-sale platforms is typically required. Excellent communication, patience, and problem-solving abilities help you stand out in this role. These skills are crucial for efficiently assisting customers, handling transactions accurately, and maintaining a positive experience in busy travel or event environments.

How do ticket agents typically handle high-pressure situations during peak travel times?

During peak travel times, Ticket Agents often face long lines and time-sensitive issues, such as booking changes or delays. To manage these high-pressure situations, agents rely on strong communication skills, quick problem-solving abilities, and familiarity with ticketing systems. They work closely with colleagues—including supervisors and customer service teams—to ensure smooth operations and provide timely assistance to travelers. Maintaining composure and focusing on customer needs are key to delivering a positive experience even during the busiest periods.

What is the difference between Ticket Agent vs Customer Service Representative?

AspectTicket AgentCustomer Service Representative
Required CredentialsHigh school diploma; training on ticketing systemsHigh school diploma; customer service training
Work EnvironmentAirports, train stations, bus terminalsCall centers, retail, corporate offices
Employer & IndustryTransportation, travel, entertainmentVarious industries including retail, telecom, finance
Common Search & ComparisonTicketing, travel bookingCustomer support, client service

While both roles involve assisting customers, Ticket Agents primarily focus on selling and managing transportation or event tickets in travel and transit environments. Customer Service Representatives handle a broader range of customer inquiries across multiple industries. The key difference lies in the specific industry focus and the type of service provided.

How do you become a ticket agent?

To become a ticket agent, candidates typically need a high school diploma or equivalent and customer service experience. Training is often provided on the job, and familiarity with reservation systems and communication skills are important for success in this role.

How much does a ticket agent make?

A ticket agent typically earns a median annual salary of around $30,000 to $40,000, depending on experience, location, and employer. They often work in customer service environments such as airports, train stations, or bus terminals, and may need to handle ticketing software and customer inquiries.
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Ticket Agent jobs near you
Infographic showing various Ticket Agent job openings in the United States as of August 2026, with employment types broken down into 95% Full Time, 3% Part Time, and 2% Contract. Highlights an 83% Physical, 1% Hybrid, and 16% Remote job distribution, with an average salary of $33,480 per year, or $16.1 per hour.

Ticket Agent

Branson, MO • On-site

Capital Vacations
Traveler Accommodation • 51 - 200 employees

5.0

Company rating: 5.0 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

18th of 21 rated holiday rentals

Paid breaks

Uninterrupted breaks

Learn more about Capital Vacationsexternal

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 21 days ago

Job description

Ticket Agent

In addition to competitive compensation, Capital Vacations offers a variety of benefits including Company Paid Life Insurance, Long-term Disability, Medical, Dental, Vision, 401K, discounted Vacation Stays, plus start to earn Paid Time Off immediately.

The Ticket Agent is responsible for accurately selling tickets to customers by phone or in-person and providing show information as needed.

Responsibilities:

  • Provide Customer Service to all Branson vacation guests
  • Sell tickets to guests, always upselling
  • Provide accurate money-handling skills, including credit cards and pre-authorizations
  • Provide accurate information to all Branson vacation guests, including but not limited to shows, and attractions. Special Events in Branson, hotels, restaurants, and shopping
  • Work with OPC's
  • Ability to stay up to date on the current and upcoming shows and attractions, regarding location, schedule, and content of the show
  • Ability to stay up to date on all policies and procedures

Other duties as assigned

Skills:

  • Clear written and verbal communication.
  • Good time management skills.
  • Excellent attention to detail.
  • Able to maintain confidential information.
  • Able to work in a team environment.
  • Able to work on the phone for an extended period of time.
  • Able to work with the public and maintain a positive attitude at all times.

Education:

  • Highschool diploma or GED equivalent required

Comp: Hourly base + commission

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