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Ticket Agent Jobs in Oregon (NOW HIRING)

Cresta

Solutions Engineer, AI Agent

OR · On-site +1

Be the AI Agent expert . Serve as the go-to internal and external expert on Cresta's AI Agent capabilities, engaging early in the sales process to establish technical credibility and accelerate ...

ShopMy

OR

$15 - $19.75/hr

In this role you sit between the people an agent serves and the agentic system itself. You deeply understand the client's need, whether that client is an internal team or an external brand or creator ...

Internova Travel Group

Exchange Desk Specialist

Responsibilities Altour has an exciting opportunity for an experienced agent with experience ... Accurately process ticket exchanges, ensuring fares are calculated correctly to avoid quality ...

Tebra

Head of Customer Success & Operations

OR · Remote

Own the AI CS agent corpus: structure and synthesize rotating engineer inputs weekly, prune and ... support ticket. * Player-coach by disposition: genuinely energized by working directly with ...

Canterbury Hotel Group

Front Desk Agent

Portland, OR · On-site

$16 - $16.25/hr

Hotel Front Desk Agent responsibilities include registering guests, managing reservations, and providing information about rooms, rates, and amenities. If you have a knack for customer service we'd ...

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All JobsTicket Agent JobsTicket Agent Jobs in Oregon

Ticket Agent information

See Oregon salary details

$11

$17

$21

How much do ticket agent jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for ticket agent in Oregon is $17.02, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $18.32 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a ticket agent?

To thrive as a Ticket Agent, you need strong customer service skills, attention to detail, and at least a high school diploma or equivalent. Familiarity with ticketing software, reservation systems, and point-of-sale platforms is typically required. Excellent communication, patience, and problem-solving abilities help you stand out in this role. These skills are crucial for efficiently assisting customers, handling transactions accurately, and maintaining a positive experience in busy travel or event environments.

How to become an airline ticket agent?

To become an airline ticket agent, candidates typically need a high school diploma or equivalent and customer service experience. Training is often provided by airlines or travel agencies, and knowledge of reservation systems like Sabre or Amadeus is beneficial. Some positions may require certification or licensing depending on the airline or employer.

What is a ticket agent?

Ticket agents are customer service professionals who sell tickets and provide information related to travel, events, or entertainment. They often work at airports, train stations, bus depots, or venues, assisting customers with bookings, reservations, and payment processing. Ticket agents also help resolve travel issues, answer inquiries about schedules and prices, and ensure a smooth check-in process. Their role is essential for providing a positive customer experience and ensuring the efficient operation of ticketing services.

How much does a ticket agent make?

A ticket agent's average salary varies by location and experience but typically ranges from $25,000 to $45,000 annually. Entry-level agents may earn closer to the lower end, while experienced agents or those working for major airlines can earn higher wages and benefits. The role often requires customer service skills and familiarity with reservation systems.

How do you become a ticket agent?

To become a ticket agent, candidates typically need a high school diploma or equivalent and customer service experience. Training is often provided on the job, and knowledge of reservation systems and communication skills are important for success in this role.

What is the difference between Ticket Agent vs Customer Service Representative?

AspectTicket AgentCustomer Service Representative
Required CredentialsHigh school diploma; training on ticketing systemsHigh school diploma; customer service training
Work EnvironmentAirports, train stations, bus terminalsCall centers, retail, corporate offices
Employer & IndustryTransportation, travel, entertainmentVarious industries including retail, telecom, finance
Common Search & ComparisonTicketing, travel bookingCustomer support, client service

While both roles involve assisting customers, Ticket Agents primarily focus on selling and managing transportation or event tickets in travel and transit environments. Customer Service Representatives handle a broader range of customer inquiries across multiple industries. The key difference lies in the specific industry focus and the type of service provided.

How do ticket agents typically handle high-pressure situations during peak travel times?

During peak travel times, Ticket Agents often face long lines and time-sensitive issues, such as booking changes or delays. To manage these high-pressure situations, agents rely on strong communication skills, quick problem-solving abilities, and familiarity with ticketing systems. They work closely with colleagues—including supervisors and customer service teams—to ensure smooth operations and provide timely assistance to travelers. Maintaining composure and focusing on customer needs are key to delivering a positive experience even during the busiest periods.

What cities in Oregon are hiring for Ticket Agent jobs?

Cities in Oregon with the most Ticket Agent job openings:

What are popular job titles related to Ticket Agent jobs in OR?

For Ticket Agent jobs in OR, the most frequently searched job titles are:

Ticket Agent jobs near you
Infographic showing various Ticket Agent job openings in Oregon as of August 2026, with employment types broken down into 89% Full Time, 7% Part Time, 3% Contract, and 1% Nights. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $35,398 per year, or $17 per hour.

Ko-Kwel Gifts & Spirits Customer Services Representative

Ko-Kwel Casino Resort Coos Bay

North Bend, OR

$14.75 - $20.25/hr

Full-time

Medical, Retirement

Posted 3 days ago

New

Job description

At Ko-Kwel Casino Resort, we know the best experiences start with a warm welcome. Whether you're arriving for a relaxing getaway or clocking in for your shift. Here, hospitality is personal, teamwork is real, and people genuinely look out for one another. When you join our team, you're stepping into a workplace where you can learn, grow, and take pride in creating memorable moments across the entire property. We bring energy, heart, and professionalism to everything we do, by building not only unforgettable guest experiences, but a workplace we're proud to call our own.

Be part of a team that's shaping one of the premier destinations for gaming and hospitality. A place where guests and team members alike feel right at home on Oregon's beautiful southern coast and beyond.

Why this job matters

To warmly greet and provide attentive guest service on behalf of Ko-Kwel Gifts, ensuring each interaction is friendly, professional, and sales-focused. You help guests navigate the store, answer questions, promote events, and facilitate purchases, contributing to both guest satisfaction and store success.

What you bring to the table
  • Make sure the space stays safe, clean, and friendly for both guests and the rest of the team; speak up and report any safety concerns to the Safety Committee.
  • Greet guests warmly and provide attentive service, answering questions and directing them to various areas of the casino hotel as needed.
  • Share promotional information about daily activities, events, and offerings to enhance guest engagement and drive sales.
  • Act as ticket agent for upcoming events, including selling tickets, answering guest questions, and performing accurate data entry.
  • Operate the POS system for sales transactions, ensuring accuracy and professionalism.
  • Perform opening, stocking, and closing duties according to shift responsibilities.
  • Receive and check in freight and ticket merchandise, ensuring accurate tracking and organization.
  • Maintain a balanced cash bank throughout the shift and follow proper cash handling procedures.
  • Assist with inventory management, including tracking stock levels and performing counts as needed.
  • Anticipate guest needs, offer product recommendations, and upsell when appropriate to enhance guest experience and store performance.
  • Jump in where needed to support the team and keep things running smoothly. (Other duties as assigned)
Must-haves, nice-to-haves, and maybe some bonus points
  • Friendly and approachable attitude that helps guests (and the team) feel welcome and cared for every day.
  • High school diploma or equivalent preferred.
  • Six (6) months retail experience with cashiering duties helpful.
  • Must obtain an OLCC service permit within six months of hire.
  • Basic mathematical aptitude.
  • Ability to read, write and comprehend instructions.
  • Data entry, computer skills, and phone experience a plus.
  • Ability to operate CDS register.
  • Comfortable communicating clearly and positively with both guests and teammates.
Physical stuff to know

We've included the typical physical parts of the job here. If you need an accommodation to do the work, just let us know-we're here to support you. You'll need to be available to work weekends, holidays, and evenings when we are busy. While performing duties of this position, employee is required to stand for extended periods, and frequently walk, and use hands to; finger, handle, or feel objects, tools, or controls. The employee must be able to lift 20 pounds with occasional lifting up to 35 pounds assisted. It's important to stay calm and make good decisions under pressure, especially when dealing with stressful situations or upset people. Just a heads-up-the casino environment may expose you to secondhand smoke. This is a quick summary of the main duties and requirements-it might not cover everything you could be asked to do.

Ko-Kwel Casino Resort is owned by the Coquille Indian Tribe. Team members are eligible for a comprehensive health care benefit, generous time off policy, 401-K retirement with 4% company match and other benefits.

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