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Ticket Agent Jobs (NOW HIRING)

Seldovia Village Tribe

Ticket Agent

Homer, AK

$16/hr

Come join our team at Seldovia Bay Ferry (SBF)! This position is based in Homer on Homer Spit. Hours: Part-time, schedule will be determined by ferry service hours. Approximately 3-4 hours per day (1 ...

Mohegan

Box Office Ticket Agent

Uncasville, CT · On-site

This position is responsible for both ticket and gift card sales for the property, while providing superior customer service. Primary Duties and Responsibilities : includes but not limited to:

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How much do ticket agent jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for ticket agent in the United States is $16.10, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $17.31 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Ticket Agent, and why are they important?

To thrive as a Ticket Agent, you need strong customer service skills, attention to detail, and at least a high school diploma or equivalent. Familiarity with ticketing software, reservation systems, and point-of-sale platforms is typically required. Excellent communication, patience, and problem-solving abilities help you stand out in this role. These skills are crucial for efficiently assisting customers, handling transactions accurately, and maintaining a positive experience in busy travel or event environments.

What are ticket agents?

Ticket agents are customer service professionals who sell tickets and provide information related to travel, events, or entertainment. They often work at airports, train stations, bus depots, or venues, assisting customers with bookings, reservations, and payment processing. Ticket agents also help resolve travel issues, answer inquiries about schedules and prices, and ensure a smooth check-in process. Their role is essential for providing a positive customer experience and ensuring the efficient operation of ticketing services.

What is the difference between Ticket Agent vs Customer Service Representative?

AspectTicket AgentCustomer Service Representative
Required CredentialsHigh school diploma; training on ticketing systemsHigh school diploma; customer service training
Work EnvironmentAirports, train stations, bus terminalsCall centers, retail, corporate offices
Employer & IndustryTransportation, travel, entertainmentVarious industries including retail, telecom, finance
Common Search & ComparisonTicketing, travel bookingCustomer support, client service

While both roles involve assisting customers, Ticket Agents primarily focus on selling and managing transportation or event tickets in travel and transit environments. Customer Service Representatives handle a broader range of customer inquiries across multiple industries. The key difference lies in the specific industry focus and the type of service provided.

How do Ticket Agents typically handle high-pressure situations during peak travel times?

During peak travel times, Ticket Agents often face long lines and time-sensitive issues, such as booking changes or delays. To manage these high-pressure situations, agents rely on strong communication skills, quick problem-solving abilities, and familiarity with ticketing systems. They work closely with colleagues—including supervisors and customer service teams—to ensure smooth operations and provide timely assistance to travelers. Maintaining composure and focusing on customer needs are key to delivering a positive experience even during the busiest periods.
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Ticket Agent jobs near you
Infographic showing various Ticket Agent job openings in the United States as of May 2026, with employment types broken down into 72% Full Time, 23% Part Time, 1% Temporary, and 4% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $33,480 per year, or $16.1 per hour.
Ticket Agent

Ticket Agent

Seldovia Village Tribe

Homer, AK

$16/hr

Other

Posted 10 days ago

Job description

Come join our team at Seldovia Bay Ferry (SBF)!
This position is based in Homer on Homer Spit.

Hours: Part-time, schedule will be determined by ferry service hours. Approximately 3-4 hours per day (1 1/2 to 2 hours in the morning and 1 1/2 to 2 hours in the afternoon/evening). Up to 6 days a week available in May, June, August, and September and up to 7 days per week available in July.


Salary Range: $16+ per hour DOE


What You'll Do:

      • Sell tickets to SBF passengers, provide customer assistance by phone or in person
      • Interact directly with our customers
      • Represent SBF's professional and positive image at all times
      • Greet and assist all customers in a prompt, friendly and courteous manner
      • Assist with special requests and planning suggestions for customers.
      • Manage cash till, reconcile sales receipts, and drop off
      • Represent SBF's professional and positive image at all times
      • Other duties as assigned.

      What You'll Need:

        • A friendly, outgoing and enthusiastic personality, and be a team player!
        • Be at least 16 or more years old
        • Have strong communication skills, and demonstrated reliability and trustworthiness
        • Have cash handling skills and ability to conduct basic arithmetic
        • Have computer and mobile device literacy - including proficiency in web browsers, Word, Excel and Mac computers.
        • Be able to see details at close range, especially on an electronic device
        • Be able to wear Personal Protective Equipment (PPE) if required, such as a life preserver
        • Work both indoors and outdoors and subject to varying weather conditions. Be able to stand and walk frequently.
        • The ability to successfully complete a background check and pre-employment drug test.
        • A valid Alaska Driver License

        About Us:
        Seldovia Village Tribe (SVT) promotes the wellness of our people and communities through healthcare, social services, economic development, education, and cultural enrichment. SVT is a federally recognized Tribe that serves everyone - both Native and non-Native - in the communities of the South Kenai Peninsula, from Seldovia and beyond, including Homer and Anchor Point.
        Seldovia Bay Ferry (SBF) provides fast, friendly and comfortable 45 minute passenger and light freight service between Seldovia and Homer, Alaska.

        Apply