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Ticket Agent Jobs (NOW HIRING)

This position is responsible for both ticket and gift card sales for the property, while providing superior customer service. Primary Duties and Responsibilities : includes but not limited to:

General Purpose of Job: This position is responsible for providing customer service to all people desiring to use customer or charter service by being attentive to their needs, politely handling ...

Tucked into the charming mountain village of Blue Ridge, Georgia in the lush Chattahoochee National Forest. The area is known as the "antique capital" of Georgia with friendly folks and an old time ...

Tucked into the charming mountain village of Blue Ridge, Georgia in the lush Chattahoochee National Forest. The area is known as the "antique capital" of Georgia with friendly folks and an old time ...

Description Tucked into the charming mountain village of Blue Ridge, Georgia in the lush Chattahoochee National Forest. The area is known as the "antique capital" of Georgia with friendly folks and ...

Running Ticket Program on Computer for Sales * Processing Opening and Closing Paperwork * Knowledge of Talent and Entertainment * Have a positive attitude * Keep a clean, well-groomed appearance WHAT ...

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Ticket Agent information

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How much do ticket agent jobs pay per hour?

As of Jun 28, 2026, the average hourly pay for ticket agent in the United States is $16.10, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $17.31 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Ticket Agent, and why are they important?

To thrive as a Ticket Agent, you need strong customer service skills, attention to detail, and at least a high school diploma or equivalent. Familiarity with ticketing software, reservation systems, and point-of-sale platforms is typically required. Excellent communication, patience, and problem-solving abilities help you stand out in this role. These skills are crucial for efficiently assisting customers, handling transactions accurately, and maintaining a positive experience in busy travel or event environments.

What are ticket agents?

Ticket agents are customer service professionals who sell tickets and provide information related to travel, events, or entertainment. They often work at airports, train stations, bus depots, or venues, assisting customers with bookings, reservations, and payment processing. Ticket agents also help resolve travel issues, answer inquiries about schedules and prices, and ensure a smooth check-in process. Their role is essential for providing a positive customer experience and ensuring the efficient operation of ticketing services.

What jobs make 5000 a week without a degree?

For a Ticket Agent, earning $5,000 a week is uncommon as most positions pay significantly less and do not typically require a degree. High weekly earnings in jobs without a degree are often found in sales, real estate, or entrepreneurship, but these roles usually involve commission-based income and experience. Most ticketing or customer service roles offer lower wages unless combined with bonuses or overtime.

How do you become a ticket agent?

To become a ticket agent, candidates typically need a high school diploma or equivalent and customer service experience. Training is often provided on the job, and familiarity with reservation systems and communication skills are important for success in this role.

What is the difference between Ticket Agent vs Customer Service Representative?

AspectTicket AgentCustomer Service Representative
Required CredentialsHigh school diploma; training on ticketing systemsHigh school diploma; customer service training
Work EnvironmentAirports, train stations, bus terminalsCall centers, retail, corporate offices
Employer & IndustryTransportation, travel, entertainmentVarious industries including retail, telecom, finance
Common Search & ComparisonTicketing, travel bookingCustomer support, client service

While both roles involve assisting customers, Ticket Agents primarily focus on selling and managing transportation or event tickets in travel and transit environments. Customer Service Representatives handle a broader range of customer inquiries across multiple industries. The key difference lies in the specific industry focus and the type of service provided.

How do Ticket Agents typically handle high-pressure situations during peak travel times?

During peak travel times, Ticket Agents often face long lines and time-sensitive issues, such as booking changes or delays. To manage these high-pressure situations, agents rely on strong communication skills, quick problem-solving abilities, and familiarity with ticketing systems. They work closely with colleagues—including supervisors and customer service teams—to ensure smooth operations and provide timely assistance to travelers. Maintaining composure and focusing on customer needs are key to delivering a positive experience even during the busiest periods.

What is the role of a ticket agent?

A ticket agent is responsible for selling, issuing, and managing tickets for transportation services such as airlines, trains, or buses. They assist customers with reservations, check-in procedures, and provide information about schedules and policies, often using computer reservation systems. Strong communication skills and attention to detail are essential for this role.

What job makes $10,000 a month without a degree?

A ticket agent typically does not earn $10,000 a month without specialized experience or seniority; most entry-level positions pay significantly less. High earnings in related fields like sales, real estate, or entrepreneurship can reach that level without a degree, but they require skills, effort, and often a strong network. Most jobs with such income levels generally demand experience, certifications, or business ownership rather than a standard role like a ticket agent.
More about Ticket Agent jobs
What cities are hiring for Ticket Agent jobs? Cities with the most Ticket Agent job openings:
What are the most commonly searched types of Ticket Agent jobs? The most popular types of Ticket Agent jobs are:
Who are the top companies hiring for Ticket Agent jobs? The top employers for Ticket Agent jobs are:
What states have the most Ticket Agent jobs? States with the most job openings for Ticket Agent jobs include:
What points of interest are hiring for Ticket Agent jobs? Points of interest with the most Ticket Agent job openings:
What are popular job titles related to Ticket Agent jobs? For Ticket Agent jobs, the most frequently searched job titles are:
Infographic showing various Ticket Agent job openings in the United States as of June 2026, with employment types broken down into 64% Full Time, 24% Part Time, and 12% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $33,480 per year, or $16.1 per hour.

Box Office Ticket Agent

Mohegan

Uncasville, CT

Part-time

Posted 9 days ago


Job description

JOIN OUR TEAM AND EXPERIENCE ENDLESS CAREER POSSIBILITIES

IF YOU ARE AN EXISTING TEAM MEMBER, PLEASE CLICK THE FOLLOWING LINK TO BE TAKEN TO THE INTERNAL CAREER SITE: MOHEGAN INTERNAL CAREER SITE

Position Summary:

This position is responsible for both ticket and gift card sales for the property, while providing superior customer service.

Primary Duties and Responsibilities: includes but not limited to:

  • Sells ticket via walk up and over the phone
  • Processes gift card transactions via walk up, over the phone and via Mohegansun.com online store

Secondary Duties and Responsibilities:

  • Distributes will call for all ticketed events
  • Helps support related in-house departments, as needed
  • Maintains confidentiality in regards to event and guest information

Minimum Education and Qualifications:

  • Previous money handling experience
  • Must be familiar with a computer

Competencies: Incumbent will master the following competencies while in this position:

  • Able to read, understand and communicate all necessary information
  • Excellent guest service skills

Training Requirements:

  • Knowledge of the Mohegan Sun gift card database system
  • Proficiency in Box Office ticketing software and other applicable computer programs

Physical Demands and Work Environment:

  • Must be able to adapt to a high energy environment that is constantly changing
  • Must be able to sit and stand for extended periods of time
  • Must be able to lift up to 30 lbs.
  • Must be able to work long hours, nights, weekends and holidays, as assigned

This is not necessarily an exhaustive list of all responsibilities, requirements or working conditions associated with this job. Mohegan Sun reserves the right to make changes to the above job description whenever necessary.

Work Shift:

Regular

Knock, knock. Hear that sound? That's opportunity!

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Mohegan Sun practices Native American Preference in hiring. "Native American" means an individual who is a duly enrolled member of the Mohegan Tribe or any group of Native Americans recognized by the Mohegan Tribe, The United States of America, or the State of Connecticut.