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Ticket Agent Jobs in Minnesota (NOW HIRING)

Ticket Event Agent

Minneapolis, MN · On-site

$50 - $60/hr

* Overview: We are looking for a reliable and motivated individual to join our team. In this role, you will be responsible for making regular trips to various box offices and event venues, delivering ...

Reservations And Communications Agent The Four Seasons Hotel Minneapolis seeks a Reservations and Communications Agent to join our talented team! Be a part of Four Seasons Hotel Minneapolis where we ...

Front Desk Agent

Owatonna, MN · On-site

$14.50 - $18.25/hr

The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also include maintaining communication with housekeeping ...

Front Desk Agent

Owatonna, MN · On-site

$14 - $17/hr

The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also include maintaining communication with housekeeping ...

Front Desk Agent

Owatonna, MN · On-site

$14 - $17/hr

The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also include maintaining communication with housekeeping ...

Front Desk Agent

Owatonna, MN · On-site

$14 - $17/hr

The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also include maintaining communication with housekeeping ...

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Ticket Agent information

See Minnesota salary details

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How much do ticket agent jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for ticket agent in Minnesota is $15.76, according to ZipRecruiter salary data. Most workers in this role earn between $14.13 and $16.97 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a ticket agent?

To thrive as a Ticket Agent, you need strong customer service skills, attention to detail, and at least a high school diploma or equivalent. Familiarity with ticketing software, reservation systems, and point-of-sale platforms is typically required. Excellent communication, patience, and problem-solving abilities help you stand out in this role. These skills are crucial for efficiently assisting customers, handling transactions accurately, and maintaining a positive experience in busy travel or event environments.

How to become an airline ticket agent?

To become an airline ticket agent, candidates typically need a high school diploma or equivalent and customer service experience. Training is often provided by airlines or travel agencies, and knowledge of reservation systems like Sabre or Amadeus is beneficial. Some positions may require certification or licensing depending on the airline or employer.

What is a ticket agent?

Ticket agents are customer service professionals who sell tickets and provide information related to travel, events, or entertainment. They often work at airports, train stations, bus depots, or venues, assisting customers with bookings, reservations, and payment processing. Ticket agents also help resolve travel issues, answer inquiries about schedules and prices, and ensure a smooth check-in process. Their role is essential for providing a positive customer experience and ensuring the efficient operation of ticketing services.

How much does a ticket agent make?

A ticket agent's average salary varies by location and experience but typically ranges from $25,000 to $45,000 annually. Entry-level agents may earn closer to the lower end, while experienced agents or those working for major airlines can earn higher wages and benefits. The role often requires customer service skills and familiarity with reservation systems.

How do you become a ticket agent?

To become a ticket agent, candidates typically need a high school diploma or equivalent and customer service experience. Training is often provided on the job, and knowledge of reservation systems and communication skills are important for success in this role.

What is the difference between Ticket Agent vs Customer Service Representative?

AspectTicket AgentCustomer Service Representative
Required CredentialsHigh school diploma; training on ticketing systemsHigh school diploma; customer service training
Work EnvironmentAirports, train stations, bus terminalsCall centers, retail, corporate offices
Employer & IndustryTransportation, travel, entertainmentVarious industries including retail, telecom, finance
Common Search & ComparisonTicketing, travel bookingCustomer support, client service

While both roles involve assisting customers, Ticket Agents primarily focus on selling and managing transportation or event tickets in travel and transit environments. Customer Service Representatives handle a broader range of customer inquiries across multiple industries. The key difference lies in the specific industry focus and the type of service provided.

How do ticket agents typically handle high-pressure situations during peak travel times?

During peak travel times, Ticket Agents often face long lines and time-sensitive issues, such as booking changes or delays. To manage these high-pressure situations, agents rely on strong communication skills, quick problem-solving abilities, and familiarity with ticketing systems. They work closely with colleagues—including supervisors and customer service teams—to ensure smooth operations and provide timely assistance to travelers. Maintaining composure and focusing on customer needs are key to delivering a positive experience even during the busiest periods.
What are the most commonly searched types of Ticket Agent jobs in Minnesota? The most popular types of Ticket Agent jobs in Minnesota are:
What cities in Minnesota are hiring for Ticket Agent jobs? Cities in Minnesota with the most Ticket Agent job openings:
What are popular job titles related to Ticket Agent jobs in MN? For Ticket Agent jobs in MN, the most frequently searched job titles are:
Infographic showing various Ticket Agent job openings in Minnesota as of August 2026, with employment types broken down into 91% Full Time, 7% Part Time, and 2% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $32,791 per year, or $15.8 per hour.

Box Office Ticket Agent- Fillmore Minneapolis

Live Nation Entertainment, Inc.

Minneapolis, MN • On-site

Part-time

Re-posted 2 days ago


Live Nation rating

7.1

Company rating: 7.1 out of 10

Based on 142 frontline employees who took The Breakroom Quiz

12th of 51 rated entertainment


Job description

Job Summary:
WHO ARE WE?
Live Nation Entertainment is the world's leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 50,000 events annually for nearly 7,000 artists in 40+ countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect more than 1,200 sponsors with the 145 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com.
WHO ARE YOU?
Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on!
WHAT THIS ROLE WILL DO
  • Scan tickets for entry
  • Cash Handling; Bank Procedures and Check-out Procedures
  • Maintain superior customer service both in person and over the phones
  • Guest Relations
  • Will Call Window
  • Running Ticket Program on Computer for Sales
  • Processing Opening and Closing Paperwork
  • Knowledge of Talent and Entertainment
  • Have a positive attitude
  • Keep a clean, well-groomed appearance

WHAT THIS PERSON WILL BRING
Required:
  • Working Knowledge of Phone Handling, Cashiering, Customer Service
  • Entry level knowledge of basic computer operation and Point of Sales systems
  • Skill in guest relations, phone etiquette, cash handling, filing, multi-task environment, attention to detail
  • Ability to communicate, work well with others, work in a high-volume and sometimes stressful environment
  • High School Diploma

Preferred:
  • Previous Ticketing experience
  • Working knowledge of Windows based PC programs

Physical Demands/Working Environment:
  • Working environment is fast-paced
  • Prolonged Standing

EQUAL EMPLOYMENT OPPORTUNITY
We aspire to build teams that reflect and support the fans and artists we serve. Every day we aim to promote environments where everyone can be themselves, contribute fully, and thrive within our company and at our events. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with.
Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, intersectionality, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation.
We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas.
We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Live Nation will also provide reasonable religious accommodations on a case-by-case basis.
HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.
The expected compensation for this position is:
$16.37 USD - $20.00 USD Hourly
** Pay is based on a number of factors including market location, qualifications, skills, and experience.
Live Nation Entertainment will never request payment or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains.

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