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Ticket Agent Jobs in Minnesota (NOW HIRING)

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Ticket Agent information

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How much do ticket agent jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for ticket agent in Minnesota is $15.76, according to ZipRecruiter salary data. Most workers in this role earn between $14.13 and $16.97 per hour, depending on experience, location, and employer.

What is a ticket agent?

Ticket agents are customer service professionals who sell tickets and provide information related to travel, events, or entertainment. They often work at airports, train stations, bus depots, or venues, assisting customers with bookings, reservations, and payment processing. Ticket agents also help resolve travel issues, answer inquiries about schedules and prices, and ensure a smooth check-in process. Their role is essential for providing a positive customer experience and ensuring the efficient operation of ticketing services.

What are the key skills and qualifications needed to thrive as a ticket agent?

To thrive as a Ticket Agent, you need strong customer service skills, attention to detail, and at least a high school diploma or equivalent. Familiarity with ticketing software, reservation systems, and point-of-sale platforms is typically required. Excellent communication, patience, and problem-solving abilities help you stand out in this role. These skills are crucial for efficiently assisting customers, handling transactions accurately, and maintaining a positive experience in busy travel or event environments.

How do ticket agents typically handle high-pressure situations during peak travel times?

During peak travel times, Ticket Agents often face long lines and time-sensitive issues, such as booking changes or delays. To manage these high-pressure situations, agents rely on strong communication skills, quick problem-solving abilities, and familiarity with ticketing systems. They work closely with colleagues—including supervisors and customer service teams—to ensure smooth operations and provide timely assistance to travelers. Maintaining composure and focusing on customer needs are key to delivering a positive experience even during the busiest periods.

What is the difference between Ticket Agent vs Customer Service Representative?

AspectTicket AgentCustomer Service Representative
Required CredentialsHigh school diploma; training on ticketing systemsHigh school diploma; customer service training
Work EnvironmentAirports, train stations, bus terminalsCall centers, retail, corporate offices
Employer & IndustryTransportation, travel, entertainmentVarious industries including retail, telecom, finance
Common Search & ComparisonTicketing, travel bookingCustomer support, client service

While both roles involve assisting customers, Ticket Agents primarily focus on selling and managing transportation or event tickets in travel and transit environments. Customer Service Representatives handle a broader range of customer inquiries across multiple industries. The key difference lies in the specific industry focus and the type of service provided.

How do you become a ticket agent?

To become a ticket agent, candidates typically need a high school diploma or equivalent and customer service experience. Training is often provided on the job, and familiarity with reservation systems and communication skills are important for success in this role.

How much does a ticket agent make?

A ticket agent typically earns a median annual salary of around $30,000 to $40,000, depending on experience, location, and employer. They often work in customer service environments such as airports, train stations, or bus terminals, and may need to handle ticketing software and customer inquiries.

What are the most commonly searched types of Ticket Agent jobs in Minnesota?

The most popular types of Ticket Agent jobs in Minnesota are:

What cities in Minnesota are hiring for Ticket Agent jobs?

Cities in Minnesota with the most Ticket Agent job openings:

What are popular job titles related to Ticket Agent jobs in MN?

For Ticket Agent jobs in MN, the most frequently searched job titles are:

Ticket Agent jobs near you
Infographic showing various Ticket Agent job openings in Minnesota as of August 2026, with employment types broken down into 90% Full Time, 6% Part Time, 3% Contract, and 1% Nights. Highlights an 83% Physical, 1% Hybrid, and 16% Remote job distribution, with an average salary of $32,791 per year, or $15.8 per hour.

Customer Service Representative - State Farm Agent Team Member

Jordan Radel - State Farm Agent

Saint Paul, MN • On-site

$40K - $55K/yr

Other

Re-posted 5 days ago

Job description

Looking for the skills and confidence to run a business in the future?

We are a growing agency with big dreams and lots of potential. Our team works hard to reach our goals together as a team and have fun while we are doing it! If you want to work in an environment that is fun, challenging, and rewarding, then Jordan Radel - State Farm Agent may be the right fit for you! If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team. Come work with an energetic, fun team at Jordan Radel - State Farm Agent!

About Our Agency

Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.

We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Business Insurance, Health Insurance, and Renters Insurance.

Our office is located in Eagan, MN.

I am a second generation State Farm agent.

I am a proud graduate of St. John's University.

We currently have 3 team members at our agency.

Apply now and let us put you on the path to success.

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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