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Ticket Agent Jobs (NOW HIRING)

Avflight Corporation

Ticket Agent

Canton, OH · On-site

General Purpose of Job: This position is responsible for providing customer service to all people desiring to use customer or charter service by being attentive to their needs, politely handling ...

Mohegan

Box Office Ticket Agent

Uncasville, CT · On-site

This position is responsible for both ticket and gift card sales for the property, while providing superior customer service. Primary Duties and Responsibilities : includes but not limited to:

Patriot Rail

Ticket Agent - BRSE

Blue Ridge, GA · On-site

Tucked into the charming mountain village of Blue Ridge, Georgia in the lush Chattahoochee National Forest. The area is known as the "antique capital" of Georgia with friendly folks and an old time ...

Patriot Rail

Ticket Agent - BRSE

Blue Ridge, GA · On-site

Tucked into the charming mountain village of Blue Ridge, Georgia in the lush Chattahoochee National Forest. The area is known as the "antique capital" of Georgia with friendly folks and an old time ...

AVFUEL/AVFLIGHT

Ticket Agent (460)

Canton, OH

General Purpose of Job: This position is responsible for providing customer service to all people desiring to use customer or charter service by being attentive to their needs, politely handling ...

Livenation

Ticket Agent-PT- HOB Dallas

Dallas, TX

Running Ticket Program on Computer for Sales * Processing Opening and Closing Paperwork * Knowledge of Talent and Entertainment * Have a positive attitude * Keep a clean, well-groomed appearance WHAT ...

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Ticket Agent information

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How much do ticket agent jobs pay per hour?

As of Jul 21, 2026, the average hourly pay for ticket agent in the United States is $16.10, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $17.31 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Ticket Agent, and why are they important?

To thrive as a Ticket Agent, you need strong customer service skills, attention to detail, and at least a high school diploma or equivalent. Familiarity with ticketing software, reservation systems, and point-of-sale platforms is typically required. Excellent communication, patience, and problem-solving abilities help you stand out in this role. These skills are crucial for efficiently assisting customers, handling transactions accurately, and maintaining a positive experience in busy travel or event environments.

What are ticket agents?

Ticket agents are customer service professionals who sell tickets and provide information related to travel, events, or entertainment. They often work at airports, train stations, bus depots, or venues, assisting customers with bookings, reservations, and payment processing. Ticket agents also help resolve travel issues, answer inquiries about schedules and prices, and ensure a smooth check-in process. Their role is essential for providing a positive customer experience and ensuring the efficient operation of ticketing services.

What is the difference between Ticket Agent vs Customer Service Representative?

AspectTicket AgentCustomer Service Representative
Required CredentialsHigh school diploma; training on ticketing systemsHigh school diploma; customer service training
Work EnvironmentAirports, train stations, bus terminalsCall centers, retail, corporate offices
Employer & IndustryTransportation, travel, entertainmentVarious industries including retail, telecom, finance
Common Search & ComparisonTicketing, travel bookingCustomer support, client service

While both roles involve assisting customers, Ticket Agents primarily focus on selling and managing transportation or event tickets in travel and transit environments. Customer Service Representatives handle a broader range of customer inquiries across multiple industries. The key difference lies in the specific industry focus and the type of service provided.

How do Ticket Agents typically handle high-pressure situations during peak travel times?

During peak travel times, Ticket Agents often face long lines and time-sensitive issues, such as booking changes or delays. To manage these high-pressure situations, agents rely on strong communication skills, quick problem-solving abilities, and familiarity with ticketing systems. They work closely with colleagues—including supervisors and customer service teams—to ensure smooth operations and provide timely assistance to travelers. Maintaining composure and focusing on customer needs are key to delivering a positive experience even during the busiest periods.
More about Ticket Agent jobs
What cities are hiring for Ticket Agent jobs? Cities with the most Ticket Agent job openings:
What are the most commonly searched types of Ticket Agent jobs? The most popular types of Ticket Agent jobs are:
Who are the top companies hiring for Ticket Agent jobs? The top employers for Ticket Agent jobs are:
What states have the most Ticket Agent jobs? States with the most job openings for Ticket Agent jobs include:
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Ticket Agent jobs near you
Infographic showing various Ticket Agent job openings in the United States as of July 2026, with employment types broken down into 95% Full Time, 3% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $33,480 per year, or $16.1 per hour.
Ticket Agent

Ticket Agent

Avflight Corporation

Canton, OH • On-site

Part-time

Posted 16 days ago

Avflight rating

4.4

Company rating: 4.4 out of 10

Based on 17 frontline employees who took The Breakroom Quiz

52nd of 54 rated aviation services

Job description

General Purpose of Job:
This position is responsible for providing customer service to all people desiring to use customer or charter service by being attentive to their needs, politely handling their inquiries promptly, and completing the required transactions as noted below. Additional responsibilities include cargo handling, ramp, aircraft cleaning, and other assigned duties.
Duties:
  • Provide efficient, friendly service to all of our customers.
  • Complete all necessary arrangements for accommodating passengers such as prepare itineraries, compute fares, issue refunds, prepare and issue tickets, check baggage, as well as collect excess baggage charges
  • Complete all necessary arrangements for accommodating passengers with reservations, standby's, luggage, cabin availability and in-flight supplies
  • Guide passengers from the terminal to and from aircraft ensuring a safe path at all times
  • Perform the loading and unloading of cargo on and off aircraft
  • Transport cargo between terminals and aircraft
  • Physical handling of freight and company material
  • Marshalling aircraft and equipment
  • Operate ground equipment, including tugs and belt loaders
  • Clean and service cabin interiors, including cockpit, lavatories and draining lavatories
  • Use safety related equipment and provide de-icing service to the aircraft when needed
  • Perform other duties as assigned

Qualifications:
  • Excellent communication skills
  • Ability to push/pull/lift 50 lbs. for extended periods of time
  • Ability to read and write English; bilingual skills a plus
  • Ability to work efficiently under time constraints
  • Must be available to work varied hours including swing and graveyard shifts plus weekends and holidays
  • Must be 18 years or older
  • High School diploma or GED equivalent
  • Must pass background check, pre-employment drug test and obtain security clearance Must have authorization to work in the U.S.
  • Must have valid Driver's license
  • Must be willing to work outside in all types of weather and elevated noise levels within the airport environment

Competency/Behavioral Requirements:
  • Be pleasant with others on the job and display a good-natured, cooperative attitude
  • Be reliable, responsible, and dependable, and fulfill obligations
  • Strong attention to detail
  • Maintain composure, keep emotions in check, control anger, and avoid aggressive behavior even in difficult situations
  • Accept criticism and deal calmly and effectively with high stress situations be open to change (positive or negative) and to considerable variety in the workplace
  • Willingness to take on responsibilities and challenges
  • Be sensitive to others' needs and feelings and be understanding and helpful on the job

Physical Demands :
Must be able to carry 50 pound suitcase from the floor to 18 inches and carry 50 pound suitcase in front of you with both hands for a distance of up to 25 feet; must have physical dexterity sufficient to perform repetitive tasks and motions, including bending at the waist and knees, squatting, kneeling, crawling, twisting and sustaining those positions for extended amounts of time. Must have sufficient vision and ability to safely perform the essential functions of the position.
Work Environment:
Airport environment: Indoors and Outdoors. Extreme outdoor conditions where extreme temperature ranges may be encountered.

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