1

Ticket Agent Jobs in Indiana (NOW HIRING)

Support Center Agent (35213)

Indianapolis, IN · Remote

$18 - $24/hr

... through ticket responses, phone calls, and email. Utilizing a client-based ticketing system ... The Support Center Agent will be trained in all the client specific processes and will, eventually ...

Marketing Agent

Fort Wayne, IN · On-site

$300 - $3.0K/wk

Close high-ticket residential contracts and manage the full sales cycle from inspection to signed agreement * Follow up with prospects and maintain strong relationships with customers * Accurately ...

Front Desk Agent

Munster, IN · On-site

$14 - $17.50/hr

The Front Desk Agent is responsible for providing excellent customer service to guests at our hotel. As a Front Desk Agent, you are the first point of contact for guests and are responsible for ...

Front Desk Agent

Munster, IN

$14 - $17.50/hr

The Front Desk Agent is responsible for providing excellent customer service to guests at our hotel. As a Front Desk Agent, you are the first point of contact for guests and are responsible for ...

Front Desk Agent

Indianapolis, IN · On-site

$13.50 - $17.25/hr

The Front Desk Agent is responsible for providing excellent customer service to guests at our hotel. As a Front Desk Agent, you are the first point of contact for guests and are responsible for ...

Front Desk Agent

Indianapolis, IN · On-site

$13.50 - $17.25/hr

The Front Desk Agent is responsible for providing excellent customer service to guests at our hotel. As a Front Desk Agent, you are the first point of contact for guests and are responsible for ...

Front Desk Agent

Franklin, IN · On-site

$13.25 - $16.75/hr

The Front Desk Agent is responsible for providing excellent customer service to guests at our hotel. As a Front Desk Agent, you are the first point of contact for guests and are responsible for ...

Front Desk Agent

Franklin, IN

$13.25 - $16.75/hr

The Front Desk Agent is responsible for providing excellent customer service to guests at our hotel. As a Front Desk Agent, you are the first point of contact for guests and are responsible for ...

next page

Showing results 1-20

Ticket Agent information

See Indiana salary details

$10

$15

$19

How much do ticket agent jobs pay per hour?

As of Jul 21, 2026, the average hourly pay for ticket agent in Indiana is $15.32, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $16.49 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Ticket Agent, and why are they important?

To thrive as a Ticket Agent, you need strong customer service skills, attention to detail, and at least a high school diploma or equivalent. Familiarity with ticketing software, reservation systems, and point-of-sale platforms is typically required. Excellent communication, patience, and problem-solving abilities help you stand out in this role. These skills are crucial for efficiently assisting customers, handling transactions accurately, and maintaining a positive experience in busy travel or event environments.

What are ticket agents?

Ticket agents are customer service professionals who sell tickets and provide information related to travel, events, or entertainment. They often work at airports, train stations, bus depots, or venues, assisting customers with bookings, reservations, and payment processing. Ticket agents also help resolve travel issues, answer inquiries about schedules and prices, and ensure a smooth check-in process. Their role is essential for providing a positive customer experience and ensuring the efficient operation of ticketing services.

What is the difference between Ticket Agent vs Customer Service Representative?

AspectTicket AgentCustomer Service Representative
Required CredentialsHigh school diploma; training on ticketing systemsHigh school diploma; customer service training
Work EnvironmentAirports, train stations, bus terminalsCall centers, retail, corporate offices
Employer & IndustryTransportation, travel, entertainmentVarious industries including retail, telecom, finance
Common Search & ComparisonTicketing, travel bookingCustomer support, client service

While both roles involve assisting customers, Ticket Agents primarily focus on selling and managing transportation or event tickets in travel and transit environments. Customer Service Representatives handle a broader range of customer inquiries across multiple industries. The key difference lies in the specific industry focus and the type of service provided.

How do Ticket Agents typically handle high-pressure situations during peak travel times?

During peak travel times, Ticket Agents often face long lines and time-sensitive issues, such as booking changes or delays. To manage these high-pressure situations, agents rely on strong communication skills, quick problem-solving abilities, and familiarity with ticketing systems. They work closely with colleagues—including supervisors and customer service teams—to ensure smooth operations and provide timely assistance to travelers. Maintaining composure and focusing on customer needs are key to delivering a positive experience even during the busiest periods.
What are popular job titles related to Ticket Agent jobs in IN? For Ticket Agent jobs in IN, the most frequently searched job titles are:
Infographic showing various Ticket Agent job openings in Indiana as of July 2026, with employment types broken down into 91% Full Time, 6% Part Time, and 3% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $31,858 per year, or $15.3 per hour.

Full-time

Re-posted 16 days ago


Job description

Ticket Sales Agents are responsible for selling all lift tickets, rental packages, and fielding guest inquires with professionalism and quality customer service. Ticket window agents will need to retain knowledge of all products offered at Homewood Mountain Resort. Agents will need to appropriatelydirect guests to offices and facilities around the resort based on what activities guests wish to enjoy at Homewood Mountain Resort.