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Ticket Agent Jobs in Tennessee (NOW HIRING)

Biltmore Company

... the ticket agent needs assistance or if you are picking up guests at a location away from Deerpark. 5. Offer any necessary instruction to guests and assist them in safely boarding. 6. While the ...

Rand Property Management

Leasing Agent

Morristown, TN

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

As a leasing agent, you will be responsible for guiding prospective tenants through the leasing ... Once you have been with the company for 2 Years you become a member of our "Golden Ticket Club" and ...

kgs

Call Center Supervisor (Nights)

Nashville, TN · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Monitor daily call volumes, ticket queues, and agent performance metrics, taking immediate action to address deviations and maintain SLA compliance throughout each shift. * Serve as the first-line ...

kgs

Call Center Supervisor (Swing shift)

Nashville, TN · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Monitor daily call volumes, ticket queues, and agent performance metrics, taking immediate action to address deviations and maintain SLA compliance throughout each shift. * Serve as the first-line ...

kgs

Call Center Operations Manager (Night)

Nashville, TN · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Monitor daily call volumes, ticket queues, and agent performance metrics, taking immediate action to address deviations and maintain SLA compliance throughout each shift. * Serve as the first-line ...

Koniag, Inc.

Call Center Supervisor (Nights)

Nashville, TN · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Monitor daily call volumes, ticket queues, and agent performance metrics, taking immediate action to address deviations and maintain SLA compliance throughout each shift. * Serve as the first-line ...

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All JobsTicket Agent JobsTicket Agent Jobs in Tennessee

Ticket Agent information

See Tennessee salary details

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How much do ticket agent jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for ticket agent in Tennessee is $14.61, according to ZipRecruiter salary data. Most workers in this role earn between $13.08 and $15.72 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a ticket agent?

To thrive as a Ticket Agent, you need strong customer service skills, attention to detail, and at least a high school diploma or equivalent. Familiarity with ticketing software, reservation systems, and point-of-sale platforms is typically required. Excellent communication, patience, and problem-solving abilities help you stand out in this role. These skills are crucial for efficiently assisting customers, handling transactions accurately, and maintaining a positive experience in busy travel or event environments.

How to become an airline ticket agent?

To become an airline ticket agent, candidates typically need a high school diploma or equivalent and customer service experience. Training is often provided by airlines or travel agencies, and knowledge of reservation systems like Sabre or Amadeus is beneficial. Some positions may require certification or licensing depending on the airline or employer.

What is a ticket agent?

Ticket agents are customer service professionals who sell tickets and provide information related to travel, events, or entertainment. They often work at airports, train stations, bus depots, or venues, assisting customers with bookings, reservations, and payment processing. Ticket agents also help resolve travel issues, answer inquiries about schedules and prices, and ensure a smooth check-in process. Their role is essential for providing a positive customer experience and ensuring the efficient operation of ticketing services.

How much does a ticket agent make?

A ticket agent's average salary varies by location and experience but typically ranges from $25,000 to $45,000 annually. Entry-level agents may earn closer to the lower end, while experienced agents or those working for major airlines can earn higher wages and benefits. The role often requires customer service skills and familiarity with reservation systems.

How do you become a ticket agent?

To become a ticket agent, candidates typically need a high school diploma or equivalent and customer service experience. Training is often provided on the job, and knowledge of reservation systems and communication skills are important for success in this role.

What is the difference between Ticket Agent vs Customer Service Representative?

AspectTicket AgentCustomer Service Representative
Required CredentialsHigh school diploma; training on ticketing systemsHigh school diploma; customer service training
Work EnvironmentAirports, train stations, bus terminalsCall centers, retail, corporate offices
Employer & IndustryTransportation, travel, entertainmentVarious industries including retail, telecom, finance
Common Search & ComparisonTicketing, travel bookingCustomer support, client service

While both roles involve assisting customers, Ticket Agents primarily focus on selling and managing transportation or event tickets in travel and transit environments. Customer Service Representatives handle a broader range of customer inquiries across multiple industries. The key difference lies in the specific industry focus and the type of service provided.

How do ticket agents typically handle high-pressure situations during peak travel times?

During peak travel times, Ticket Agents often face long lines and time-sensitive issues, such as booking changes or delays. To manage these high-pressure situations, agents rely on strong communication skills, quick problem-solving abilities, and familiarity with ticketing systems. They work closely with colleagues—including supervisors and customer service teams—to ensure smooth operations and provide timely assistance to travelers. Maintaining composure and focusing on customer needs are key to delivering a positive experience even during the busiest periods.

What are popular job titles related to Ticket Agent jobs in TN?

For Ticket Agent jobs in TN, the most frequently searched job titles are:

Ticket Agent jobs near you
Infographic showing various Ticket Agent job openings in Tennessee as of August 2026, with employment types broken down into 91% Full Time, 6% Part Time, and 3% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $30,387 per year, or $14.6 per hour.

Nashville Riverboats Ticket Sales Agent

Nashville Riverboats LLC

Nashville, TN • On-site

$15 - $17/hr

Full-time, Part-time

Medical, Retirement

Re-posted 3 days ago

Job description

Description

Ticket Sales Operator - Nashville Riverboats


Manthey Hospitality | Part-Time | Nashville, TN


Love guest interaction, high-energy environments, and closing sales?


Manthey Hospitality is hiring Ticket Sales Agents to serve as the bold, energetic ambassadors for Nashville Riverboats. This is a highly proactive, outbound sales role, perfect for someone who enjoys "pounding the pavement," engaging the public, and turning conversations into ticket sales.


About Us


Nashville Riverboats delivers unforgettable sightseeing cruises, dining experiences, weddings, corporate events, and private celebrations. We blend Southern hospitality, live entertainment, and scenic river cruising into one-of-a-kind experiences.


What You'll Do

  • Greet guests and provide accurate information on schedules, routes, pricing, and policies
  • Actively engage the general public along the riverfront and surrounding areas
  • "Pound the pavement" to generate interest and drive same-day ticket sales
  • Initiate conversations, overcome objections, and close sales on the spot
  • Promote upgrades, premium experiences, and cross-brand offerings
  • Distribute wristbands and boarding passes, and assist with wayfinding and boarding
  • Support crowd flow and manage mobile kiosk traffic during peak times
  • Process electronic POS transactions accurately
  • Maintain clean, organized, and guest-ready booths and kiosks
  • Restock brochures and supplies; communicate with operations regarding capacity and scheduling
  • Assist with special events and other operational needs as required

What You Bring

  • Energetic, outgoing, friendly, and warm personality
  • Strong outbound sales mindset-you are comfortable approaching and engaging strangers
  • Confidence in selling, handling objections, and closing deals
  • Motivation to hit and exceed sales goals (uncapped earning potential)
  • Excellent communication and customer service skills
  • Accuracy and accountability with POS transactions
  • Attention to detail in guest interactions and boarding processes
  • Ability to thrive in fast-paced, high-traffic environments
  • Pride in maintaining a professional and inviting sales space

Physical & Schedule Requirements

  • Availability for evenings, weekends, holidays, and extended shifts
  • Ability to work outdoors in all weather conditions (heat, sun, cold, wind, rain)
  • Comfortable in high-traffic, guest-facing environments
  • Ability to stand for extended periods and lift light supplies
  • Valid Driver's License

Compensation & Benefits

  • $15/Hour Base Pay + 3% Uncapped Commission on All Sales
  • The more you sell, the more you earn-no cap!
  • Medical & Ancillary Benefits (Full-time Employees)
  • 401(k) with Employer Match
  • Free Parking
  • Complimentary Cruise Tickets & Brand Discounts

Ready to help Nashville Riverboats make waves? Apply today!

Equal Opportunity Statement

Manthey Hospitality is an Equal Opportunity Employer and does not discriminate based on any protected characteristic under federal, state, or local law.


This job posting is a condensed summary of the role and not a full job description. A complete description will be reviewed during the interview process. Responsibilities and duties may change based on business needs and may include additional tasks not listed above.

Apply