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Ticket Usher Jobs (NOW HIRING)

ASM Global

Usher/Ticket Taker

San Diego, CA · On-site

$22/hr

THE ROLE ESSENTIAL DUTIES AND RESPONSIBILITIES The usher/ticket taker position has the most interaction with our guests during events, and as such must provide excellent customer service and exceed ...

New

ASM Global

Usher/Ticket Taker

San Diego, CA · On-site

$22/hr

THE ROLE ESSENTIAL DUTIES AND RESPONSIBILITIES The usher/ticket taker position has the most interaction with our guests during events, and as such must provide excellent customer service and exceed ...

New

allencounty

Coliseum - Part Time Usher

Fort Wayne, IN · On-site

... Usher is responsible for greeting and assisting guests, ensuring smooth crowd flow, and handling ... Handle ticket verification and assist with any ticket-related issues. * Direct guests to the ...

ASM Global

Usher/Ticket Taker

Minneapolis, MN · On-site

$20/hr

Usher/Ticket Taker Department: Guest Services Reports to: Manager, Guest Services FLSA Classification: Non-Exempt Union: Teamsters Pay Rate: $20.00/hr Job Summary The primary responsibility of this ...

Grove of Anaheim

Usher

Anaheim, CA · On-site

$21/hr

Usher Pay Details: The starting hourly rate for this position is $21.00 per hour. OCVIBE is seeking ... Perform Guest Services duties, including ticket taking, ticket verification, club, suite, and ...

Anaheimducks

Usher

Grove, OK

$21/hr

Usher Pay Details: The starting hourly rate for this position is $21.00 per hour. OCVIBE is seeking ... Perform Guest Services duties, including ticket taking, ticket verification, club, suite, and ...

OCVIBE

Usher

Grove, OK

$21/hr

Usher Pay Details: The starting hourly rate for this position is $21.00 per hour. OCVIBE is seeking ... Perform Guest Services duties, including ticket taking, ticket verification, club, suite, and ...

ASM Global

Usher/Ticket Taker

Minneapolis, MN · On-site

$20/hr

Usher/Ticket Taker Department: Guest Services Reports to: Manager, Guest Services FLSA Classification: Non-Exempt Union: Teamsters Pay Rate: $20.00/hr Job Summary The primary responsibility of this ...

OCVIBE

Usher

Anaheim, CA · On-site

$21/hr

Usher Pay Details: The starting hourly rate for this position is $21.00 per hour. OCVIBE is seeking ... Perform Guest Services duties, including ticket taking, ticket verification, club, suite, and ...

ASM Global

Usher/Ticket Taker

North Charleston, SC · On-site

Usher/Door Guards/Ramp Guards/Ticket Takers DEPARTMENT: Guest Services REPORTS TO: Guest Services Manager FLSA STATUS: Part-Time, non-exempt LEGENDS & ASM GLOBAL Two powerhouse companies have joined ...

Livenation

Usher/Ticket Takers

Wheatland, CA · On-site

As an usher, greeter or ticket taker, you help to ensure safety, help to maintain the cleanliness of the venue and engage with guests to assist with their needs before, during and after the show.

Livenation

Usher Ticket Taker

Chula Vista, CA · On-site

As an usher, greeter or ticket taker, you help to ensure safety, help to maintain the cleanliness of the venue and engage with guests to assist with their needs before, during and after the show.

ASM Global

Usher/Ticket Taker

North Charleston, SC · On-site

Usher/Door Guards/Ramp Guards/Ticket Takers DEPARTMENT: Guest Services REPORTS TO: Guest Services Manager FLSA STATUS: Part-Time, non-exempt LEGENDS & ASM GLOBAL Two powerhouse companies have joined ...

Livenation

Usher/Ticket Taker

Cuyahoga Falls, OH · On-site

As an usher, greeter, or ticket taker, you help to ensure safety, help to maintain the cleanliness of the venue and engage with guests to assist with their needs before, during and after the show.

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Ticket Usher information

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How much do ticket usher jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for ticket usher in the United States is $14.26, according to ZipRecruiter salary data. Most workers in this role earn between $12.50 and $15.38 per hour, depending on experience, location, and employer.

What is the difference between Ticket Usher vs Ticket Taker?

AspectTicket UsherTicket Taker
Primary RoleAssist guests, provide directions, ensure smooth entryCheck tickets and admit guests at event entrances
Work EnvironmentEvent venues, theaters, sports arenasEvent entrances, theaters, stadiums
CredentialsMinimal; customer service skills often preferredMinimal; focus on ticket validation

Ticket Ushers and Ticket Takers both work at events and venues, but Ticket Ushers focus on guest assistance and crowd management, while Ticket Takers primarily verify tickets at entry points. The roles often overlap, but their main responsibilities differ slightly, with Ushers providing more customer service and Takers focusing on admission control.

What are the key skills and qualifications needed to thrive as a ticket usher?

To thrive as a Ticket Usher, you need strong customer service skills, attention to detail, and often a high school diploma or equivalent. Familiarity with ticket scanning devices, point-of-sale systems, and event management software is typically required. Exceptional communication, patience, and problem-solving abilities help you handle large crowds and diverse audiences with professionalism. These skills are crucial for ensuring a positive guest experience, efficient event operations, and maintaining safety protocols.

What are some common challenges faced by ticket ushers during large events, and how can they be managed?

Ticket Ushers often encounter challenges such as managing large crowds, resolving seating disputes, and providing directions in a fast-paced environment. Successful Ushers stay calm under pressure, communicate clearly, and remain approachable to guests at all times. Teamwork is essential, as Ushers frequently coordinate with security, event coordinators, and other staff to ensure guests have a smooth experience. To handle these challenges, Ushers receive training in customer service and emergency procedures, and they are encouraged to ask for support from supervisors when needed.

How to become a concert ticket usher?

To become a concert ticket usher, candidates typically need to be at least 16 years old, have good communication skills, and be able to stand for long periods. Some venues may require a brief training or orientation, and customer service experience can be helpful. Applying directly to event venues or staffing agencies that provide event staff is common practice.

What is a ticket usher?

Ticket Ushers are staff members responsible for assisting guests at venues such as theaters, concert halls, and sports arenas. Their main duties include checking tickets, directing patrons to their seats, providing information about the venue, and ensuring the safety and comfort of guests during events. Ticket Ushers play a key role in creating a positive experience for attendees by offering customer service and maintaining order in the venue. They may also handle crowd control, assist with emergency procedures, and answer questions about the event schedule or facilities.
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What cities are hiring for Ticket Usher jobs? Cities with the most Ticket Usher job openings:
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Ticket Usher jobs near you
Infographic showing various Ticket Usher job openings in the United States as of August 2026, with employment types broken down into 70% Full Time, 23% Part Time, 1% Temporary, 5% Contract, and 1% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $29,666 per year, or $14.3 per hour.

Usher/Ticket Taker

ASM Global

San Diego, CA • On-site

$22/hr

Part-time

Posted 2 days ago

New

ASM Global rating

6.7

Company rating: 6.7 out of 10

Based on 83 frontline employees who took The Breakroom Quiz

134th of 251 rated facilities management

Job description

Our organization is committed to building an inclusive, innovative environment where differences drive solutions that benefit our team members, guests, and partners. Guided by our values of respect, integrity, and accountability, we create a workplace where everyone can succeed. Are you ready to be part of the team that is transforming live entertainment? Join us to make Legends happen!
THE ROLE
ESSENTIAL DUTIES AND RESPONSIBILITIES
The usher/ticket taker position has the most interaction with our guests during events, and as such must provide excellent customer service and exceed our guests' expectations. The usher position is responsible for properly checking guests' tickets as they enter the seating areas, concourses, and other areas of the facility. The usher must properly direct guests to their seats and to other services around the facility, including restrooms, concessions, first-aid, and other event-specific locations as directed by the Event Manager. The Usher is responsible for their assigned area and is charged with observing that all guests in their area are following all policies and code of conduct requirements. The usher is also responsible for providing general assistance and customer service to guests as needed, in a friendly and helpful manner.
  • Greet and interact with all guests in a welcoming and friendly manner.
  • Check the guest's ticket, and ensure the guest is in the proper seating section.
  • Direct guests to their ticketed seats, or to the appropriate seating section.
  • Ensure that only guests with the proper ticket are sitting in the assigned section.
  • Monitor seating area for guests who may not be in the correct area.
  • Keep aisles, concourses, and stairs clear of guests while the event is in progress.
  • Answer guest questions with regard to the event and facility, e.g., location of particular section, restrooms, concession stand, first-aid, etc.
  • Handle complaints, disturbances, or related problems with guests. Forward the complaint to the supervisor or Event Manager, as applicable.
  • Ensure guests are following all policies and code of conduct requirements.
  • Report issues or violations to the supervisor or Event Manager.
  • Inspect assigned work area before and during the event, looking for safety hazards, facility issues, housekeeping needs, personal injuries, etc. Report issues to the supervisor or Event Manager.
  • Other duties as assigned by supervisor or Event Manager.

QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
  • Excellent interpersonal and communication skills.
  • Able to walk up and down stairs without a handrail.
  • Must be proactive in assisting all guests with the highest level of customer service.
  • Must be able to work in a team environment, interacting with multiple departments.
  • Understanding of written and spoken English.
  • Able to see and read small-sized text on tickets (paper & electronic).
  • Must have access to the internet for scheduling & email communication.

SKILLS AND ABILITIES
  • Friendly, outgoing personalities
  • Good Communication Skills
  • Reliable, punctual, excellent attendance
  • Ability to take direction and work well with others
  • Feel comfortable dealing with high-stress situations or around large crowds

COMPENSATION
$22.00 per hour
WORKING CONDITIONS
Location: On Site at Pechanga Arena, San Diego
  • Must be able to work flexible hours, including nights, weekends, and holidays.
  • This is a part-time, hourly, event-based position.
  • Able to work outdoors in various weather conditions.
  • Able to stand for extended periods of time.

PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
NOTE:
The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
Legends & ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.

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About ASM Global

Sourced by ZipRecruiter

ASM Global was formed in October 2019 from the merger of AEG Facilities, the global innovator in live entertainment venues, and SMG, the gold standard in event management. ASM Global is a venue management powerhouse that spans five continents, 14 countries and more than 300 of the world's most prestigious arenas, stadiums, convention and exhibit centers, and performing arts venues. As the world's most trusted venue manager, ASM Global provides venue strategy and management, sales, marketing, event booking and programming, construction and design consulting, and pre-opening services. Among the venues in our portfolio are landmark facilities such as McCormick Place & Soldier Field in Chicago, the Los Angeles Convention Center, Tele2 Arena in Stockholm, the Mercedes-Benz Superdome in New Orleans, the Shenzhen World Exhibition and Conference Centre in Shenzhen, China and Van Andel Arena, DeVos Place & DeVos Performance Hall in Grand Rapids, Michigan. ASM Global also offers food and beverage operations through its concessions and catering companies.

Industry

Arts, entertainment, and recreation

Company size

10,000+ Employees

Headquarters location

Los Angeles, CA, US

Year founded

2019

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