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Ticket Usher Jobs (NOW HIRING)

ASM Global

Usher/Ticket Taker

Syracuse, NY · On-site

$16/hr

Usher/Ticket Taker DEPARTMENT: Guest Services REPORTS TO: Usher Supervisors & Security Manager FLSA STATUS: Part-time / Non-Exempt / Event-Based VENUE(S): Empower FCU Amphitheater at Lakeview PAY ...

ASM Global

Usher/Ticket Taker

Syracuse, NY

$16/hr

Usher/Ticket Taker DEPARTMENT: Guest Services REPORTS TO: Usher Supervisors & Security Manager FLSA STATUS: Part-time / Non-Exempt / Event-Based VENUE(S): Empower FCU Amphitheater at Lakeview PAY ...

Honda Center

Usher

Anaheim, CA · On-site

$19.50/hr

Duties within Event Services include ticket taking, ticket verification, club, suite and general ... Usher will conduct ticket verificationfor assigned section, direction to specific seat, assist with ...

OCVIBE

Usher

Anaheim, CA · On-site

$19.50/hr

Duties within Event Services include ticket taking, ticket verification, club, suite and general ... Usher will conduct ticket verificationfor assigned section, direction to specific seat, assist with ...

ASM Global

Usher/Ticket Taker

Minneapolis, MN

$20/hr

Usher/Ticket Taker Department: Guest Services Reports to: Manager, Guest Services FLSA Classification: Non-Exempt Union: Teamsters Pay Rate: $20.00/hr Job Summary The primary responsibility of this ...

Honda Center

Usher

Anaheim, CA · On-site

$19.50/hr

Duties within Event Services include ticket taking, ticket verification, club, suite and general ... Usher will conduct ticket verification for assigned section, direction to specific seat, assist ...

OCVIBE

Usher

Anaheim, CA · On-site

$19.50/hr

Duties within Event Services include ticket taking, ticket verification, club, suite and general ... Usher will conduct ticket verification for assigned section, direction to specific seat, assist ...

ASM Global

Usher/Ticket Taker

Minneapolis, MN · On-site

$20/hr

Usher/Ticket Taker Department: Guest Services Reports to: Manager, Guest Services FLSA Classification: Non-Exempt Union: Teamsters Pay Rate: $20.00/hr Job Summary The primary responsibility of this ...

Livenation

Usher Ticket Taker

Chula Vista, CA · On-site

As an usher, greeter or ticket taker, you help to ensure safety, help to maintain the cleanliness of the venue and engage with guests to assist with their needs before, during and after the show.

Livenation

Usher/Ticket Takers

Wheatland, CA · On-site

As an usher, greeter or ticket taker, you help to ensure safety, help to maintain the cleanliness of the venue and engage with guests to assist with their needs before, during and after the show.

ASM Global

Usher (U)

Manchester, NH · On-site

$15/hr

Usher/Ticket Taker Employment Type: Part-Time Pay Rate: $15 hourly Facility: SNHU Arena Summary: ASM Global, the world leader in venue management, has an immediate opening for a Part-Time Usher at ...

Livenation

Usher/Ticket Taker

Cuyahoga Falls, OH · On-site

As an usher, greeter, or ticket taker, you help to ensure safety, help to maintain the cleanliness of the venue and engage with guests to assist with their needs before, during and after the show.

ASM Global

Usher (U)

Manchester, NH · On-site

$15/hr

Usher/Ticket Taker Employment Type: Part-Time Pay Rate: $15 hourly Facility: SNHU Arena Summary: ASM Global, the world leader in venue management, has an immediate opening for a Part-Time Usher at ...

Livenation

Usher, Ticket Takers

Wallingford, CT · On-site

As an usher, greeter or ticket taker, you help to ensure safety, help to maintain the cleanliness of the venue and engage with guests to assist with their needs before, during and after the show. Job ...

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Ticket Usher information

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$6

$14

$18

How much do ticket usher jobs pay per hour?

As of Jul 1, 2026, the average hourly pay for ticket usher in the United States is $14.26, according to ZipRecruiter salary data. Most workers in this role earn between $12.50 and $15.38 per hour, depending on experience, location, and employer.

What is the difference between Ticket Usher vs Ticket Taker?

AspectTicket UsherTicket Taker
Primary RoleAssist guests, provide directions, ensure smooth entryCheck tickets and admit guests at event entrances
Work EnvironmentEvent venues, theaters, sports arenasEvent entrances, theaters, stadiums
CredentialsMinimal; customer service skills often preferredMinimal; focus on ticket validation

Ticket Ushers and Ticket Takers both work at events and venues, but Ticket Ushers focus on guest assistance and crowd management, while Ticket Takers primarily verify tickets at entry points. The roles often overlap, but their main responsibilities differ slightly, with Ushers providing more customer service and Takers focusing on admission control.

Do stadium ushers get paid?

Stadium ushers are typically paid an hourly wage or a flat fee for their work during events. Pay rates can vary depending on the venue, location, and event type, and some positions may offer additional benefits or tips. Most stadium usher jobs require customer service skills and may involve working evenings, weekends, or holidays.

What are the key skills and qualifications needed to thrive as a Ticket Usher, and why are they important?

To thrive as a Ticket Usher, you need strong customer service skills, attention to detail, and often a high school diploma or equivalent. Familiarity with ticket scanning devices, point-of-sale systems, and event management software is typically required. Exceptional communication, patience, and problem-solving abilities help you handle large crowds and diverse audiences with professionalism. These skills are crucial for ensuring a positive guest experience, efficient event operations, and maintaining safety protocols.

What are some common challenges faced by Ticket Ushers during large events, and how can they be managed?

Ticket Ushers often encounter challenges such as managing large crowds, resolving seating disputes, and providing directions in a fast-paced environment. Successful Ushers stay calm under pressure, communicate clearly, and remain approachable to guests at all times. Teamwork is essential, as Ushers frequently coordinate with security, event coordinators, and other staff to ensure guests have a smooth experience. To handle these challenges, Ushers receive training in customer service and emergency procedures, and they are encouraged to ask for support from supervisors when needed.

How much does an usher get paid?

The average pay for a ticket usher ranges from $9 to $15 per hour, depending on the location, venue, and experience. Some ushers may earn higher wages with additional responsibilities or tips, especially in entertainment venues or during peak times.

What are Ticket Ushers?

Ticket Ushers are staff members responsible for assisting guests at venues such as theaters, concert halls, and sports arenas. Their main duties include checking tickets, directing patrons to their seats, providing information about the venue, and ensuring the safety and comfort of guests during events. Ticket Ushers play a key role in creating a positive experience for attendees by offering customer service and maintaining order in the venue. They may also handle crowd control, assist with emergency procedures, and answer questions about the event schedule or facilities.

What does a ticket usher do?

A ticket usher is responsible for checking tickets or passes at event entrances, guiding attendees to their seats, and ensuring crowd control. They often assist with seating arrangements, provide event information, and maintain safety and order in the venue.

What does a ticket attendant do?

A ticket attendant, also known as a ticket usher, is responsible for selling, checking, and validating tickets at events or venues. They assist guests with seating, ensure ticket security, and provide customer service throughout the event. Strong communication skills and attention to detail are important for this role.
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Ticket Usher jobs near you
Infographic showing various Ticket Usher job openings in the United States as of June 2026, with employment types broken down into 14% Full Time, 75% Part Time, 7% Temporary, and 4% Contract. Highlights an 100% In-person job distribution, with an average salary of $29,666 per year, or $14.3 per hour.
Usher/Ticket Taker

Usher/Ticket Taker

ASM Global

Syracuse, NY • On-site

$16/hr

Part-time

Posted 16 days ago

ASM Global rating

6.4

Company rating: 6.4 out of 10

Based on 80 frontline employees who took The Breakroom Quiz

125th of 210 rated facilities management

Job description

POSITION: Usher/Ticket Taker
DEPARTMENT: Guest Services
REPORTS TO: Usher Supervisors & Security Manager
FLSA STATUS: Part-time / Non-Exempt / Event-Based
VENUE(S): Empower FCU Amphitheater at Lakeview
PAY RATE: $16.00/hour
Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach. Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component feasibility & consulting, owner's representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking of world-class live events and venues.
The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career. Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sounds like a winning formula for you. Join us!
THE ROLE
As an Usher/Ticket Taker at the Empower FCU Amphitheater, you will help create a positive event experience for all guests by offering superior, individualized service, and support. Usher/Ticket Takers are expected to work cohesively with all employees of the Amphitheater to maintain a superior level of customer service. You may be assigned as an Usher, a Ticket Taker, or both depending on event scheduling. This is a seasonal, part-time, event-based position that will begin June 2026 and end September 2026.
ESSENTIAL DUTIES AND RESPONSIBILITIES
  • Enthusiastically greet guests and provide event information.
  • Scan guest tickets, answer questions, assist guests with locating their seats, examine tickets for entry to various locations around the venue, and refuse admittance to guests without a ticket.
  • Assist all needs for guests with disabilities including ticketing, entrance/exiting, seating, and other ADA compliance accommodations as needed.
  • Monitor aisles / steps in assigned section to be kept clear and compliant with fire codes.
  • Proactively approach guests that may have questions, difficulty, or a complaint.
  • Creatively resolve complaints and/or problems; notify Supervisors if problems cannot be resolved.
  • Identify and respond to emergencies; involve Supervisors as appropriate.
  • Remain calm and direct guests to the designated area of safety in the event of an emergency.
  • Wipe down the seats and check them for damage in the pavilion.
  • Ensure sections are clean and clear of debris at all times.
  • Check seating for lost articles.
  • Clean the pavilion at the end of the event by picking up cans, cups, and other debris.
  • Adhere to the dress code and present yourself in a profession, friendly, and approachable manner.
  • All other duties and responsibilities as assigned.

QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION AND EXPERIENCE
  • Candidates must be 18 years of age or older.
  • High school diploma or GED preferred.
  • One-year prior experience in customer service preferred.
  • Must be able to communicate clearly, have a positive personality, and a smile!
  • Must be able to stand, walk, and climb stairs for duration of shift.
  • Must be able to stay calm in the stressful and fast-paced environment.

SKILLS AND ABILITIES
  • Must have great customer service skills, a positive attitude, and a willingness to learn and work in a team atmosphere.
  • Must be able to be on time for your shift and maintain reliable attendance.
  • Must be able to work a flexible schedule that can include days, nights, weekends, and holidays.
  • Work hours are casual, seasonal, and non-guaranteed.

PHYSICAL DEMANDS
  • Must have the physical ability to maneuver around the venue, at times climbing stairs in restricted lighting and extensive walking and/or standing for 6-10 hours or greater.
  • Ability to move quickly from one area to another in a safe manner.
  • Ability to work in a loud, fast-paced environment.
  • May be exposed to adverse weather conditions.

NOTE: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies these are the only duties to be performed by the employee occupying this position.
Legends Global is an Equal Opportunity Employer and considers all applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, protected veteran status, or any other characteristic protected by federal, state, or local law. We provide reasonable accommodations for qualified individuals with disabilities in the application and hiring process. Legends Global is a VEVRAA Federal Contractor, encouraging Women, Minorities, Individuals with Disabilities, and Protected Veterans to apply.

What ASM Global employees say

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Hours and flexibility

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About ASM Global

Sourced by ZipRecruiter

ASM Global was formed in October 2019 from the merger of AEG Facilities, the global innovator in live entertainment venues, and SMG, the gold standard in event management. ASM Global is a venue management powerhouse that spans five continents, 14 countries and more than 300 of the world's most prestigious arenas, stadiums, convention and exhibit centers, and performing arts venues. As the world's most trusted venue manager, ASM Global provides venue strategy and management, sales, marketing, event booking and programming, construction and design consulting, and pre-opening services. Among the venues in our portfolio are landmark facilities such as McCormick Place & Soldier Field in Chicago, the Los Angeles Convention Center, Tele2 Arena in Stockholm, the Mercedes-Benz Superdome in New Orleans, the Shenzhen World Exhibition and Conference Centre in Shenzhen, China and Van Andel Arena, DeVos Place & DeVos Performance Hall in Grand Rapids, Michigan. ASM Global also offers food and beverage operations through its concessions and catering companies.

Industry

Arts, entertainment, and recreation

Company size

10,000+ Employees

Headquarters location

Los Angeles, CA, US

Year founded

2019

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