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Ticket Usher Jobs (NOW HIRING)

$16.90/hr

Usher Reports to: Events Manager Department: Guest Services/Event operations FSLA: Hourly, Part-time Salary:$16.90/hr ASM GLOBAL, a public facilities management company, has immediate openings for ...

New

Usher / Ticket Taker

Fresno, CA · On-site

$16.90/hr

Usher Reports to: Events Manager Department: Guest Services/Event operations FSLA: Hourly, Part-time Salary:$16.90/hr ASM GLOBAL, a public facilities management company, has immediate openings for ...

Usher/Ticket Taker Department: Guest Service - Operations Reports To: Director of Event & Event Manager FLSA Status: Part Time Hourly/ Non-Exempt Pay Rate: $17.75 Applicants must be 18 years old or ...

As the Usher you will be responsible to provide an excellent experience to our guests by assisting ... Ensure that each guest has a valid ticket and direct them to their designated seating area.

Usher/Ticket Taker Department: Guest Services Reports to: Guest Services Supervisors FLSA Status: Non-Exempt / Part-Time Hourly Union Code: Non-Union Minimum Pay Rate: $18.84/hour Maximum Pay Rate ...

Usher

Austin, TX · On-site

As the Usher you will be responsible to provide an excellent experience to our guests by assisting ... Ensure that each guest has a valid ticket and direct them to their designated seating area.

As the Usher you will be responsible to provide an excellent experience to our guests by assisting ... Ensure that each guest has a valid ticket and direct them to their designated seating area.

As the Usher you will be responsible to provide an excellent experience to our guests by assisting ... Ensure that each guest has a valid ticket and direct them to their designated seating area.

As the Usher you will be responsible to provide an excellent experience to our guests by assisting ... Ensure that each guest has a valid ticket and direct them to their designated seating area.

Usher

Kyle, TX · On-site

$7.50 - $8.50/hr

As the Usher you will be responsible to provide an excellent experience to our guests by assisting ... Ensure that each guest has a valid ticket and direct them to their designated seating area.

Usher

Austin, TX · On-site

As the Usher you will be responsible to provide an excellent experience to our guests by assisting ... Ensure that each guest has a valid ticket and direct them to their designated seating area.

... their ticket locations, keep guests in ticketed areas only, be familiar with all passes and ... Prior Usher experience in a hotel or large venue capacity THE WORKING CONDITIONS * Subject to ...

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Ticket Usher information

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$6

$14

$18

How much do ticket usher jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for ticket usher in the United States is $14.26, according to ZipRecruiter salary data. Most workers in this role earn between $12.50 and $15.38 per hour, depending on experience, location, and employer.

What is a ticket usher?

Ticket Ushers are staff members responsible for assisting guests at venues such as theaters, concert halls, and sports arenas. Their main duties include checking tickets, directing patrons to their seats, providing information about the venue, and ensuring the safety and comfort of guests during events. Ticket Ushers play a key role in creating a positive experience for attendees by offering customer service and maintaining order in the venue. They may also handle crowd control, assist with emergency procedures, and answer questions about the event schedule or facilities.

What are the key skills and qualifications needed to thrive as a ticket usher?

To thrive as a Ticket Usher, you need strong customer service skills, attention to detail, and often a high school diploma or equivalent. Familiarity with ticket scanning devices, point-of-sale systems, and event management software is typically required. Exceptional communication, patience, and problem-solving abilities help you handle large crowds and diverse audiences with professionalism. These skills are crucial for ensuring a positive guest experience, efficient event operations, and maintaining safety protocols.

What are some common challenges faced by ticket ushers during large events, and how can they be managed?

Ticket Ushers often encounter challenges such as managing large crowds, resolving seating disputes, and providing directions in a fast-paced environment. Successful Ushers stay calm under pressure, communicate clearly, and remain approachable to guests at all times. Teamwork is essential, as Ushers frequently coordinate with security, event coordinators, and other staff to ensure guests have a smooth experience. To handle these challenges, Ushers receive training in customer service and emergency procedures, and they are encouraged to ask for support from supervisors when needed.

What is the difference between Ticket Usher vs Ticket Taker?

AspectTicket UsherTicket Taker
Primary RoleAssist guests, provide directions, ensure smooth entryCheck tickets and admit guests at event entrances
Work EnvironmentEvent venues, theaters, sports arenasEvent entrances, theaters, stadiums
CredentialsMinimal; customer service skills often preferredMinimal; focus on ticket validation

Ticket Ushers and Ticket Takers both work at events and venues, but Ticket Ushers focus on guest assistance and crowd management, while Ticket Takers primarily verify tickets at entry points. The roles often overlap, but their main responsibilities differ slightly, with Ushers providing more customer service and Takers focusing on admission control.

How to become a concert ticket usher?

To become a concert ticket usher, candidates typically need to be at least 16 years old, have good communication skills, and be able to stand for long periods. Some venues require a background check or training on crowd management and safety procedures. Applying directly to event venues or staffing agencies that specialize in event staffing can help secure a position.

What do theatre ushers get paid?

Theatre ushers typically earn between $9 and $15 per hour, depending on the location and venue. Some may receive additional benefits or tips, especially in high-traffic or upscale theaters.
More about Ticket Usher jobs

What cities are hiring for Ticket Usher jobs?

Cities with the most Ticket Usher job openings:

What states have the most Ticket Usher jobs?

States with the most job openings for Ticket Usher jobs include:

What job categories do people searching Ticket Usher jobs look for?

The top searched job categories for Ticket Usher jobs are:

Infographic showing various Ticket Usher job openings in the United States as of August 2026, with employment types broken down into 70% Full Time, 23% Part Time, 1% Temporary, 5% Contract, and 1% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $29,666 per year, or $14.3 per hour.

$16.90/hr

Part-time

Posted 3 days ago

New


ASM Global rating

6.7

Company rating: 6.7 out of 10

Based on 83 frontline employees who took The Breakroom Quiz

136th of 256 rated facilities management


Job description

Job title: Usher

Reports to: Events Manager

Department: Guest Services/Event operations

FSLA: Hourly, Part-time

Salary:$16.90/hr

ASM GLOBAL, a public facilities management company, has immediate openings for part-time Usher at Save Mart Center.

POSITION SUMMARY

This position will greet and assist guest at events including answering questions that arise. This position represents the facility with outstanding friendly custom service greeting and assisting guest at events. Will also assist guest answering questions that arise and will report problems or concerns to appropriate department.

MAJOR RESPONSIBILITIES

  • Receive all guests with outstanding friendly customer service.
  • Answer general questions about the arena and provide assistance when needed.
  • Assist Event Manager and Usher Supervisors when needed.
  • All other duties and responsibilities as assigned.

WORKING CONDITIONS

This position is not substantially exposed to adverse conditions other than loud sound for some events.

KNOWLEDGE, SKILLS & ABILITIES

  • Must be able to work in a fast paced diverse environment
  • Convey strong verbal & interpersonal skills.
  • Follow oral and written instructions and communicate effectively with others in both oral and written form.
  • Remain flexible and adjust to situations as they occur.
  • Must be able to work irregular hours including nights, weekend and/or holidays as needed.
  • Must be able to stand and/or walk for hours at a time.

EDUCATION AND/OR EXPERIENCE

Must be 18 years of age or older. Received High school diploma or GED; and at least six (6) months customer service experience preferred.

TO APPLY - Please visit our online Career Site at:

(This recruitment will close when position(s) have been filled).

External Candidates:

ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages

Women, Minorities, Individuals with Disabilities, and protected Veterans to apply.

VEVRAA Federal Contractor.

NOTE: The essential responsibilities of this position described under the headings above. Job duties may be subject to change at any time due to reasonable accommodation or other reasons. Also this document in no way states or implies that these are the only duties performed by the employee occupying this position.


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About ASM Global

Sourced by ZipRecruiter

ASM Global was formed in October 2019 from the merger of AEG Facilities, the global innovator in live entertainment venues, and SMG, the gold standard in event management. ASM Global is a venue management powerhouse that spans five continents, 14 countries and more than 300 of the world's most prestigious arenas, stadiums, convention and exhibit centers, and performing arts venues. As the world's most trusted venue manager, ASM Global provides venue strategy and management, sales, marketing, event booking and programming, construction and design consulting, and pre-opening services. Among the venues in our portfolio are landmark facilities such as McCormick Place & Soldier Field in Chicago, the Los Angeles Convention Center, Tele2 Arena in Stockholm, the Mercedes-Benz Superdome in New Orleans, the Shenzhen World Exhibition and Conference Centre in Shenzhen, China and Van Andel Arena, DeVos Place & DeVos Performance Hall in Grand Rapids, Michigan. ASM Global also offers food and beverage operations through its concessions and catering companies.

Industry

Arts, entertainment, and recreation

Company size

10,000+ Employees

Headquarters location

Los Angeles, CA, US

Year founded

2019