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Ticket Usher Jobs (NOW HIRING)

Chapman University

Usher - Part Time Temp

Orange, CA · On-site

$16.90/hr

Usher assignments include ticket taking, greet guests, direct patrons to venue, seats or lobby facilities, door attendant, program distribution and securing the building at the end of performance.

Es Vedra Cinemas

Usher

Baytown, TX

The Usher is also responsible for assisting guests to their seats if requested. Job ... Ensure that each guest has a valid ticket and direct them to their designated seating area.

Es Vedra Cinemas

Usher

Waxahachie, TX · On-site

The Usher is also responsible for assisting guests to their seats if requested. Job ... Ensure that each guest has a valid ticket and direct them to their designated seating area.

Elevate Entertainment Group

Usher

Kyle, TX · On-site

$7.50 - $8.50/hr

As the Usher you will be responsible to provide an excellent experience to our guests by assisting ... Ensure that each guest has a valid ticket and direct them to their designated seating area.

Es Vedra Cinemas

Usher

Houston, TX · On-site

The Usher is also responsible for assisting guests to their seats if requested. Job ... Ensure that each guest has a valid ticket and direct them to their designated seating area.

Staffing Inc

VA-Usher

Grand Rapids, MI · On-site

$18/hr

Arena Usher/Ticket Taker Location: Van Andel Arena, Grand Rapids, MI Job Type: Part-Time / Event-Based $18/hr Start Date: May 15 - Limited Spots Available per event. Jobs are first come, first serve ...

Es Vedra Cinemas

Usher

Cary, NC · On-site

The Usher is also responsible for assisting guests to their seats if requested. Job ... Ensure that each guest has a valid ticket and direct them to their designated seating area.

Es Vedra Cinemas

Usher

Austin, TX · On-site

The Usher is also responsible for assisting guests to their seats if requested. Job ... Ensure that each guest has a valid ticket and direct them to their designated seating area.

Es Vedra Cinemas

Usher

Delray Beach, FL · On-site

The Usher is also responsible for assisting guests to their seats if requested. Job ... Ensure that each guest has a valid ticket and direct them to their designated seating area.

Virgin Hotels

Head Usher

Las Vegas, NV · On-site

... their ticket locations, keep guests in ticketed areas only, be familiar with all passes and ... Prior Usher experience in a hotel or large venue capacity THE WORKING CONDITIONS * Subject to ...

ASM Global

Usher

Pensacola, FL

POSITION: Usher FACILITY: Pensacola Saenger Theatre DEPARTMENT: Event Services REPORTS TO: FOH ... Ensure that only guests with the proper ticket are sitting in assigned section. * Answer guest ...

Es Vedra Cinemas

Usher

Homestead, FL · On-site

$14/hr

The Usher is also responsible for assisting guests to their seats if requested. Job ... Ensure that each guest has a valid ticket and direct them to their designated seating area.

ASM Global

Usher/Ticket Taker (U)

New York, NY

$18.84/hr

Usher/Ticket Taker Department: Guest Services Reports to: Guest Services Supervisors FLSA Status: Non-Exempt / Part-Time Hourly Union Code: Non-Union Minimum Pay Rate: $18.84/hour Maximum Pay Rate ...

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Ticket Usher information

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$6

$14

$18

How much do ticket usher jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for ticket usher in the United States is $14.26, according to ZipRecruiter salary data. Most workers in this role earn between $12.50 and $15.38 per hour, depending on experience, location, and employer.

What is a ticket usher?

Ticket Ushers are staff members responsible for assisting guests at venues such as theaters, concert halls, and sports arenas. Their main duties include checking tickets, directing patrons to their seats, providing information about the venue, and ensuring the safety and comfort of guests during events. Ticket Ushers play a key role in creating a positive experience for attendees by offering customer service and maintaining order in the venue. They may also handle crowd control, assist with emergency procedures, and answer questions about the event schedule or facilities.

What are the key skills and qualifications needed to thrive as a ticket usher?

To thrive as a Ticket Usher, you need strong customer service skills, attention to detail, and often a high school diploma or equivalent. Familiarity with ticket scanning devices, point-of-sale systems, and event management software is typically required. Exceptional communication, patience, and problem-solving abilities help you handle large crowds and diverse audiences with professionalism. These skills are crucial for ensuring a positive guest experience, efficient event operations, and maintaining safety protocols.

What are some common challenges faced by ticket ushers during large events, and how can they be managed?

Ticket Ushers often encounter challenges such as managing large crowds, resolving seating disputes, and providing directions in a fast-paced environment. Successful Ushers stay calm under pressure, communicate clearly, and remain approachable to guests at all times. Teamwork is essential, as Ushers frequently coordinate with security, event coordinators, and other staff to ensure guests have a smooth experience. To handle these challenges, Ushers receive training in customer service and emergency procedures, and they are encouraged to ask for support from supervisors when needed.

What is the difference between Ticket Usher vs Ticket Taker?

AspectTicket UsherTicket Taker
Primary RoleAssist guests, provide directions, ensure smooth entryCheck tickets and admit guests at event entrances
Work EnvironmentEvent venues, theaters, sports arenasEvent entrances, theaters, stadiums
CredentialsMinimal; customer service skills often preferredMinimal; focus on ticket validation

Ticket Ushers and Ticket Takers both work at events and venues, but Ticket Ushers focus on guest assistance and crowd management, while Ticket Takers primarily verify tickets at entry points. The roles often overlap, but their main responsibilities differ slightly, with Ushers providing more customer service and Takers focusing on admission control.

How to become a concert ticket usher?

To become a concert ticket usher, candidates typically need to be at least 16 years old, have good communication skills, and be able to stand for long periods. Some venues require a background check or training on crowd management and safety procedures. Applying directly to event venues or staffing agencies that specialize in event staffing can help secure a position.

What do theatre ushers get paid?

Theatre ushers typically earn between $9 and $15 per hour, depending on the location and venue. Some may receive additional benefits or tips, especially in high-traffic or upscale theaters.
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Ticket Usher jobs near you
Infographic showing various Ticket Usher job openings in the United States as of August 2026, with employment types broken down into 70% Full Time, 23% Part Time, 1% Temporary, 5% Contract, and 1% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $29,666 per year, or $14.3 per hour.

Usher - Part Time Temp

Chapman University

Orange, CA • On-site

$16.90/hr

Temporary

Re-posted 10 days ago

Chapman University rating

7.7

Company rating: 7.7 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

263rd of 622 rated colleges and universities

Job description

Posting Details
Position Information
Position Title
Usher - Part Time Temp
Position Type
Temporary
Job Number
SA73424
Full or Part Time
part-time 0-19 hours weekly
Fair Labor Standard Act Classification
Non-Exempt
Anticipated Pay Range
$16.90
Pay Range Information
Chapman University is required to provide a reasonable estimate of the compensation range for this position. This range takes into account a variety of factors that are considered in making compensation decisions, including experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. Salary offers are determined based on the final candidate's qualifications and experience, as well as internal equity and other internal factors. The anticipated pay range is not a promise of a particular wage.
Position Summary Information
Job Description Summary
The Usher position is a non-exempt, part-time staff position which reports to the Front of House Manager and/or Director of Patron Services.
This is a part-time position working up to 19 hours per week. This is an entry level position with entry level pay. Evening and weekend availability required depending on event schedule. This is a continuous recruitment.
Responsibilities
  • Reporting to the Front of House Manager Manager and/or Patron Services Director based on show assignments, the Musco Center Usher is responsible for providing excellent customer service to theater patrons, visiting artists and supporting staff.
  • Usher assignments include ticket taking, greet guests, direct patrons to venue, seats or lobby facilities, door attendant, program distribution and securing the building at the end of performance.
  • Additional responsibilities include pre-/post-show and intermission checks of lobby areas and restrooms.
  • Ushers are expected to be on alert and communicate any unusual situations such as crowd control, accidents, emergencies, etc.
  • This position requires excellent customer service skills such as greeting patrons with a prompt and courteous attitude, flexibility to adjust as situations occur, and exhibiting professionalism at all times. This position may carry out other duties as assigned.

Required Qualifications
  • High School Diploma or GED.
  • Ability to provide excellent customer service and keep a calm a professional demeanor.
  • Excellent verbal and active listening skills and phone etiquette.
  • Interpersonal skills to interact with a diverse group of individuals across campus and visitors to the Musco Center.
  • Technical skills to learn and use enterprise systems and departmental tools.
  • Ability to learn and abide by Chapman University and Musco Center policies and procedures.

Desired Qualifications
  • Experience working in a customer service / public environment is a plus.

Special Instructions to Applicants
At Chapman University, we believe collaboration thrives through in-person engagement. This position is fully on campus, and employees work alongside colleagues, faculty, students, and staff each day to support our vibrant university community.
Chapman University is an equal opportunity employer that provides equal employment opportunities to all individuals, regardless of their protected characteristics. All qualified applicants and employees are encouraged to apply and will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, gender expression, national origin, ancestry, citizenship status, physical disability, mental disability, medical condition, military and veteran status, marital status, pregnancy, genetic information or any other characteristic protected by state or federal law.
Applicants for Staff and Administrator positions must be currently authorized to work in the United States on a full-time basis.
The offer of employment is contingent upon satisfactory completion and outcomes of a criminal background screening and returning to the Office of Human Resources a signed original acceptance of the Chapman University Agreement to Arbitrate
Minimum Number of References
Maximum Number of References

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