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Reservations Agent Part Time Jobs in Michigan (NOW HIRING)

Sage Hospitality

Part-Time Reservation Agent

Detroit, MI

$15.75 - $19.75/hr

Shinola Hotel is seeking a Part-Time Reservation Agent to create timeless memories and quality ... Use selling techniques to make reservations that support the properties selling strategies.

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Reservations Agent Part Time information

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$15

$19

How much do reservations agent part time jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for reservations agent part time in Michigan is $15.20, according to ZipRecruiter salary data. Most workers in this role earn between $13.41 and $16.78 per hour, depending on experience, location, and employer.

What are Reservations Agent Part Time jobs?

Reservations Agent Part Time jobs involve assisting customers with booking reservations for services such as hotels, airlines, car rentals, or restaurants, but on a part-time basis. These agents handle inquiries, process bookings, provide information about availability and rates, and may resolve customer issues. Part-time roles typically require excellent communication skills, attention to detail, and the ability to work flexible hours, including evenings or weekends. The position is ideal for individuals seeking flexible work schedules while gaining experience in customer service or the hospitality industry.

What are some common challenges faced by part-time Reservations Agents, and how can they be addressed?

Part-time Reservations Agents often encounter challenges such as managing high call volumes during peak periods and quickly adapting to changes in booking systems or policies. Effective time management and strong communication skills are essential to handle these demands efficiently. Collaborating closely with full-time team members and staying updated on current promotions or procedures can help part-time agents provide consistent, high-quality service. Proactively seeking feedback and participating in available training sessions further supports success in this role.

What are the key skills and qualifications needed to thrive as a Reservations Agent Part Time, and why are they important?

To thrive as a Reservations Agent Part Time, you need strong customer service skills, attention to detail, and basic computer literacy, often supported by a high school diploma or equivalent. Familiarity with reservation software systems (such as Opera or Sabre), telephone systems, and office productivity tools is typically required. Excellent communication, problem-solving abilities, and a friendly, patient demeanor help agents handle guest inquiries and resolve issues efficiently. These skills ensure accurate bookings, positive guest experiences, and smooth operations in hospitality or travel environments.

What is the difference between Reservations Agent Part Time vs Reservations Agent Full Time?

AspectReservations Agent Part TimeReservations Agent Full Time
Work HoursFewer hours, typically less than 30 hours/weekFull daily shifts, usually 40 hours/week
CredentialsSame certifications, such as customer service or hospitality trainingSame credentials as part-time roles
Work EnvironmentHotels, airlines, travel agencies with flexible schedulingSimilar environments with more consistent hours
Employer UsageUsed for staffing flexibility and seasonal needsStandard staffing for full-time customer service roles

Reservations Agent Part Time and Reservations Agent Full Time roles share similar responsibilities and credentials. The main difference lies in work hours and scheduling flexibility, with part-time positions offering fewer hours and full-time roles providing consistent, full shifts. Both roles are essential in the hospitality and travel industries for providing excellent customer service.

What are the most commonly searched types of Reservations Agent jobs in Michigan? The most popular types of Reservations Agent jobs in Michigan are:
What are popular job titles related to Reservations Agent Part Time jobs in Michigan? For Reservations Agent Part Time jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Reservations Agent Part Time jobs in Michigan look for? The top searched job categories for Reservations Agent Part Time jobs in Michigan are:
What cities in Michigan are hiring for Reservations Agent Part Time jobs? Cities in Michigan with the most Reservations Agent Part Time job openings:
Reservations Agent Part Time jobs near you
Infographic showing various Reservations Agent Part Time job openings in Michigan as of July 2026, with employment types broken down into 91% Full Time, 6% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $31,625 per year, or $15.2 per hour.
Part-Time Reservation Agent

Part-Time Reservation Agent

Sage Hospitality

Detroit, MI • On-site

$19/hr

Part-time

Medical, Dental, Vision, Life, Retirement

Posted 3 days ago

Job description

Why us?
Shinola Hotel is seeking a Part-Time Reservation Agent to create timeless memories and quality experiences for guests and associates alike.
The world's first Shinola Hotel is Detroit's new living room. What started as a watch company has transformed into a luxury brand that creates a lasting impact on visitors and locals alike, with products and services uniquely their own. Born in Detroit, the Shinola team has an unwavering commitment to build upon the city's history and create thoughtfully designed spaces and experiences. Come join the team at Shinola Detroit and experience the artful hospitality this boutique hotel has to offer.
As part of Sage Hospitality Group, we passionately strive to be the best and create excellence in everything we do. We believe in enriching lives one experience at a time. More than a slogan, we empower our employees to make positive impacts on the communities in which we live and work. By providing genuine service we build relationships with our guests and value for our shareholders, and we create unforgettable experiences.
We are looking for independent thinkers. Those who harness their entrepreneurial spirit so that it breaks preconceived notions. We're not afraid to forge our own path. After all, it's what industry leaders do. That's why we welcome risk takers and creative spirits alike. No matter your daily role, Sage recognizes that your success is about more than the work you do-it's really about who you are, which is why we invest in your personal and professional growth. We hope you consider joining us!
Job Overview
Responds in a professional and courteous manner to telephone inquiries regarding reservations and hotel information by providing accurate and timely information and service. Use selling techniques to make reservations that support the properties selling strategies. Maximizes yield opportunities and meets revenue goals, as established by leadership.
Responsibilities
  • Responds to telephone inquiries and reservation requests by explaining product, amenities and service options in order to sell rooms.
  • Gathers needed information from customer in order to confirm reservation.
  • Negotiates rates and upsells rooms in order to increase occupancy and maximize revenues.
  • Promotes the hotel and its services in order to capture customers and increase revenues.
  • Operates reservations system by entering and accessing data in order to provide callers with accurate information.
  • Duties will include manual and computerized skills and completion of daily checklist functions.
  • Provides accurate and up-to-date manual and computerized reports on daily and monthly room reservation information in order to assist management with forecasting, tracking and staffing.
  • Enters all special room requests into computer system and alerts front desk staff of special requests in order to ensure department follow-through and guest's satisfaction.
  • Keeps up-to-date on all local and hotel functions and services in order to efficiently respond to telephone inquiries.
  • Inputs group and tour reservations as they are received from the sales department in order to best utilize hotel facility and maximize revenues.
  • Maintains a friendly, cheerful and courteous demeanor at all times.
  • Manages resources including franchise systems, yield systems and tracking systems.
  • Answering all hotel calls acting as a hotel operator.
  • Required to have flexible availability working between 7am to 11pm for either AM, MID and PM shifts on a rotation basis as needed.

Qualifications
Education/Formal Training
High school diploma or equivalent.
Experience
No previous experience required.
Knowledge/Skills
  • Must have basic customer service skills and PC operation.
  • Must be extremely adept communicator and fluent in oral and written English.
  • Must have ability to detect and trace computer and manual errors when reviewing reservations data for report preparation.
  • Must be able to use tact and understanding when dealing with demanding customers.
  • Must be able to memorize facts and figures.
  • Must be organized and display patience when handling more than one call at a time.
  • Must be friendly, enthusiastic and helpful.

Physical Demands
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Must have ability to read small details on computer screen, detailed computer printouts and written communications.
  • Must be able to use computer key board and handle written material.
  • Must have ability to communicate and to follow written or verbal instruction.

Benefits
  • Medical, dental, & vision insurance
  • Eligible to participate in the Company's 401(k) program with employer matching
  • Health savings and flexible spending accounts
  • Basic Life and AD&D insurance
  • Employee Assistance Program
  • Great discounts on Hotels, Restaurants, and much more.
  • Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral.
Sage Hospitality Group logo

About Sage Hospitality Group

Sourced by ZipRecruiter

As part of Sage Hospitality Group, we passionately strive to be the best and create excellence in everything we do. We believe in enriching lives one experience at a time. More than a slogan, we empower our employees to make positive impacts on the communities in which we live and work. By providing genuine service we build relationships with our guests and value for our shareholders, and we create unforgettable experiences.

Industry

Hospitality services

Company size

1,001 - 5,000 Employees

Headquarters location

Denver, CO, US

Year founded

1984

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