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Customer Service Agent Jobs (NOW HIRING)

Magline, INC

Customer Service Agent

Standish, MI

$12.75 - $17/hr

The Customer Service Agent will interact directly with dealers, end-use customers and sales technicians and representatives to share product knowledge, confirm pricing information, and manage order ...

BNL School Pictures

Customer Service Agent

Marlboro, NJ

$15 - $20/hr

Customer Service Agent ID: 1064 Location: Marlboro, NJ Company Name: BNL School Pictures More about this job > Description BNL School Pictures is a family owned photography business that offers high ...

Biz Voice Boost

Customer Service Agent

Raleigh, NC

$15 - $20.25/hr

Customer Service Agent Location: Raleigth Job Type: Full-time Job Summary: We are seeking a dedicated and enthusiastic Customer Service Agent to join our dynamic team. In this role, you will be the ...

Waterbury Hospital

Customer Service Agent

Middlebury, CT

$15.50 - $20.75/hr

The Customer Service Agent serves as a liaison between the caller and medical support or other staff to facilitate the smooth running of the healthcare environment and promote the delivery of quality ...

Timi's Tours

Customer Service Agent

Moweaqua, IL · On-site

$15 - $20/hr

Customer Service Agent Timi's Tours is looking for a detail-driven, people-first Customer Service Agent to join our team in Moweaqua, IL. This is a full-time, benefits-eligible position with a ...

Waterbury Hospital

Customer Service Agent

Middlebury, CT · On-site

$15.50 - $20.75/hr

The Customer Service Agent serves as a liaison between the caller and medical support or other staff to facilitate the smooth running of the healthcare environment and promote the delivery of quality ...

Waterbury Hospital

Customer Service Agent

Middlebury, CT · On-site

$15.50 - $20.75/hr

The Customer Service Agent serves as a liaison between the caller and medical support or other staff to facilitate the smooth running of the healthcare environment and promote the delivery of quality ...

Timi's Tours

Customer Service Agent

Moweaqua, IL · On-site

$15 - $20/hr

Customer Service Agent Timi's Tours is looking for a detail-driven, people-first Customer Service Agent to join our team in Moweaqua, IL. This is a full-time, benefits-eligible position with a ...

ERIC W SNYDER INSURANCE

Customer Service Agent

Parkton, MD · On-site

$60K - $65K/yr

As a Customer Service Agent, you will work with our experienced team to help provide excellent service to our Personal Lines clients. A friendly, customer-service oriented personality and a positive ...

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How much do customer service agent jobs pay per hour?

As of Jun 5, 2026, the average hourly pay for customer service agent in the United States is $18.17, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.95 per hour, depending on experience, location, and employer.

What Does a Customer Service Agent Do?

Customer service agent interacts with and supports an organization's customers from a call center via telephone, email, or live chat. They provide information about a company's services, troubleshoot problems, and field customer complaints. In a CS role, your job is to deal with any customer questions that come your way. Because the range of duties can be so broad, many companies choose to build out specialized teams within their customer service department to quickly address specific issues.

What are the key skills and qualifications needed to thrive as a Customer Service Agent, and why are they important?

To thrive as a Customer Service Agent, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and basic computer applications is often required. Patience, active listening, and a positive attitude set standout agents apart in customer interactions. These skills and qualities enable agents to resolve issues efficiently, enhance customer satisfaction, and represent the company effectively.

What are the most common challenges Customer Service Agents face and how are they typically addressed?

Customer Service Agents often encounter challenges such as handling difficult customers, managing high call volumes, and staying updated with product or service changes. Most organizations provide regular training, clear escalation procedures, and supportive team structures to help agents navigate these situations effectively. Additionally, companies may offer tools like knowledge bases and real-time chat support with supervisors to ensure agents feel empowered to resolve issues promptly. Building strong communication and problem-solving skills is key to thriving in this role.

What are customer service agents?

Customer service agents are professionals who assist customers by answering questions, resolving issues, and providing information about products or services. They typically work via phone, email, chat, or in person, serving as the main point of contact between a company and its customers. Their goal is to ensure customer satisfaction and to help resolve problems efficiently, often following company policies and procedures. Customer service agents may also handle returns, process orders, and escalate complex issues to supervisors when necessary.

What is the difference between Customer Service Agent vs Customer Support Specialist?

AspectCustomer Service AgentCustomer Support Specialist
CredentialsHigh school diploma or equivalent; sometimes certifications in communicationSimilar credentials; may require technical or product-specific certifications
Work EnvironmentCall centers, retail, online supportTechnical support centers, online chat, email support
Employer & IndustryRetail, telecom, hospitality, e-commerceTech companies, software firms, electronics
Common Search & ComparisonCustomer Service Agent vs Customer Support Specialist

Customer Service Agents primarily handle general inquiries and basic support across various industries, focusing on customer satisfaction. Customer Support Specialists often provide technical assistance and in-depth product support, usually in tech-related fields. While both roles require strong communication skills, Customer Support Specialists typically need more technical knowledge. The roles overlap in customer interaction but differ in complexity and technical focus.

More about Customer Service Agent jobs
What cities are hiring for Customer Service Agent jobs? Cities with the most Customer Service Agent job openings:
What are the most commonly searched types of Customer Service Agent jobs? The most popular types of Customer Service Agent jobs are:
Who are the top companies hiring for Customer Service Agent jobs? The top employers for Customer Service Agent jobs are:
What states have the most Customer Service Agent jobs? States with the most job openings for Customer Service Agent jobs include:
What are popular job titles related to Customer Service Agent jobs? For Customer Service Agent jobs, the most frequently searched job titles are:
Customer Service Agent jobs near you
Infographic showing various Customer Service Agent job openings in the United States as of May 2026, with employment types broken down into 77% Full Time, 21% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $37,792 per year, or $18.2 per hour.
Customer Service Agent

Customer Service Agent

Laramie Regional Airport

Laramie, WY • On-site

$15/hr

Part-time

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Laramie Regional Airport is seeking to hire a Customer Service Agent. This is a part-time position
working a mixture of evenings and weekends for 5 to 20 hours per week. The Customer Service Agent
will be part of the Fixed Based Operation Team. You will be giving the customers of Cowboy Aviation
the best Laramie, Wyoming experiences possible. As part of the team, you will be greeting customers
as they come in, answering phone calls and questions about Laramie Regional Airport and the
services of Cowboy Aviation. The Customer Service Agent will also be asked to keep all areas in the
buildings picked up and clean.


Minimum Qualifications:
Excellent written, verbal, and interpersonal communication skills.
Basic computer skills (Microsoft Oce).
Flexible schedule.


Desired Qualifications:
Ability to interact with the public.
Outgoing Personality
Customer Service to include Point of Sale (POS) experience


The Customer Service Agent will be responsible for the following:
Answers phones, route calls, take messages, and provides general information.
Greeting and directing customers.
Schedule appointments, meetings and conferences and assist in data collection and reports as
needed.
Possesses strong personal skills with a customer focus.
Sales of merchandise with the use of cash and or credit card.
Cleaning.
Assist in other areas of the airport as needed.
Use strong customer service skills to provide the best experience possible.
Some landscaping, outside manual labor, and snow shoveling.


Salary Range: $15.00/hour.


Laramie Regional Airport is an Equal Employment Opportunity employer. All qualified applicants will
receive consideration for employment without regard to race, color, religion, sex, sexual
orientation, gender identity, national origin, disability or protected veteran status. We will
conduct a background investigation for the final candidate being considered for
employment. Open until Filled

Apply