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Customer Service Agent Jobs (NOW HIRING)

Shield Healthcare

Customer Service Agent

Santa Clarita, CA · On-site

$19 - $20/hr

Call Center Customer Service Agent Shield HealthCare is looking for a Call Center Customer Service Agent to assist our customers with their telephone orders (no selling required). The position has a ...

HRmango

Customer Service Agent

Salt Lake City, UT · On-site

$10/hr

The Customer Service Agent provides superior, friendly, and efficient customer service at time of rental and return using the company approved sales and service techniques. Pleasantly handles and ...

Alphabe Insight

Customer Service Agent

Charlotte, NC · On-site

$33K - $36K/yr

Customer Service Agent GG Media is a dynamic company committed to delivering exceptional customer experiences through professionalism, teamwork, and service excellence. We believe our people are the ...

ARCAN Capital

Customer Service Agent

Perry, GA · On-site

$14 - $18.75/hr

Customer Service Agent Arcan Capital is dedicated to delivering an exceptional living experience for our residents. As a Customer Service Agent, you will serve as the primary point of contact for ...

Alphabe Insight

Customer Service Agent

Columbus, OH · On-site

$33K - $37K/yr

Customer Service Agent At Elevare Branding, we believe exceptional brands are built through creativity, precision, and operational excellence. Our team is dedicated to delivering high-quality ...

Arcan Capital

Customer Service Agent

Warner Robins, GA · On-site

$14.50 - $19.25/hr

Customer Service Agent Arcan Capital is dedicated to delivering an exceptional living experience for our residents. As a Customer Service Agent, you will serve as the primary point of contact for ...

New

Arcan Capital

Customer Service Agent

Gulf Shores, AL · On-site

$13.75 - $18.25/hr

Customer Service Agent Arcan Capital is dedicated to delivering an exceptional living experience for our residents. As a Customer Service Agent, you will serve as the primary point of contact for ...

Arcan Capital

Customer Service Agent

Gray, GA · On-site

$14.25 - $19.25/hr

Customer Service Agent Arcan Capital is dedicated to delivering an exceptional living experience for our residents. As a Customer Service Agent, you will serve as the primary point of contact for ...

New

Arcan Capital

Customer Service Agent

Macon, GA · On-site

$14.75 - $20/hr

Customer Service Agent Arcan Capital is dedicated to delivering an exceptional living experience for our residents. As a Customer Service Agent, you will serve as the primary point of contact for ...

New

Arcan Capital

Customer Service Agent

Orange Beach, AL · On-site

$13.25 - $18/hr

Customer Service Agent Arcan Capital is dedicated to delivering an exceptional living experience for our residents. As a Customer Service Agent, you will serve as the primary point of contact for ...

ARCAN Capital

Customer Service Agent

Mobile, AL · On-site

$15.50 - $20.50/hr

Customer Service Agent Arcan Capital is dedicated to delivering an exceptional living experience for our residents. As a Customer Service Agent, you will serve as the primary point of contact for ...

GAT Airline Ground Support

Customer Service Agent

Mobile, AL · On-site

$15.50 - $20.50/hr

Customer Service Agent As a customer service agent you are the first impression of a passengers airport experience. Customer service positions encompass checking in and ticketing passengers ...

Arcan Capital

Customer Service Agent

Warner Robins, GA · On-site

$14.25 - $19/hr

Customer Service Agent Arcan Capital is dedicated to delivering an exceptional living experience for our residents. As a Customer Service Agent, you will serve as the primary point of contact for ...

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All JobsCustomer Service Agent Jobs

Customer Service Agent information

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How much do customer service agent jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for customer service agent in the United States is $18.17, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.95 per hour, depending on experience, location, and employer.

What does a customer service agent do?

Customer service agent interacts with and supports an organization's customers from a call center via telephone, email, or live chat. They provide information about a company's services, troubleshoot problems, and field customer complaints. In a CS role, your job is to deal with any customer questions that come your way. Because the range of duties can be so broad, many companies choose to build out specialized teams within their customer service department to quickly address specific issues.

What are the most common challenges customer service agents face and how are they typically addressed?

Customer Service Agents often encounter challenges such as handling difficult customers, managing high call volumes, and staying updated with product or service changes. Most organizations provide regular training, clear escalation procedures, and supportive team structures to help agents navigate these situations effectively. Additionally, companies may offer tools like knowledge bases and real-time chat support with supervisors to ensure agents feel empowered to resolve issues promptly. Building strong communication and problem-solving skills is key to thriving in this role.

How do you become a customer service agent?

To become a customer service agent, candidates typically need a high school diploma or equivalent and strong communication skills. Relevant experience in customer service or related fields can be beneficial, and some employers may require training on specific tools or software used in the role.

What are the key skills and qualifications needed to thrive as a customer service agent, and why are they important?

To thrive as a Customer Service Agent, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and basic computer applications is often required. Patience, active listening, and a positive attitude set standout agents apart in customer interactions. These skills and qualities enable agents to resolve issues efficiently, enhance customer satisfaction, and represent the company effectively.

What is the difference between Customer Service Agent vs Customer Support Specialist?

AspectCustomer Service AgentCustomer Support Specialist
CredentialsHigh school diploma or equivalent; sometimes certifications in communicationSimilar credentials; may require technical or product-specific certifications
Work EnvironmentCall centers, retail, online supportTechnical support centers, online chat, email support
Employer & IndustryRetail, telecom, hospitality, e-commerceTech companies, software firms, electronics
Common Search & ComparisonCustomer Service Agent vs Customer Support Specialist

Customer Service Agents primarily handle general inquiries and basic support across various industries, focusing on customer satisfaction. Customer Support Specialists often provide technical assistance and in-depth product support, usually in tech-related fields. While both roles require strong communication skills, Customer Support Specialists typically need more technical knowledge. The roles overlap in customer interaction but differ in complexity and technical focus.

Is remote customer service agent a stressful job?

Remote customer service agents often experience stress due to handling customer complaints, meeting performance metrics, and managing high call volumes. The job requires strong communication skills and the ability to stay calm under pressure, but flexible schedules and remote work can help reduce some stressors.

What is a customer service agent?

Customer service agents are professionals who assist customers by answering questions, resolving issues, and providing information about products or services. They typically work via phone, email, chat, or in person, serving as the main point of contact between a company and its customers. Their goal is to ensure customer satisfaction and to help resolve problems efficiently, often following company policies and procedures. Customer service agents may also handle returns, process orders, and escalate complex issues to supervisors when necessary.
More about Customer Service Agent jobs
What cities are hiring for Customer Service Agent jobs? Cities with the most Customer Service Agent job openings:
What are the most commonly searched types of Customer Service Agent jobs? The most popular types of Customer Service Agent jobs are:
Who are the top companies hiring for Customer Service Agent jobs? The top employers for Customer Service Agent jobs are:
What states have the most Customer Service Agent jobs? States with the most job openings for Customer Service Agent jobs include:
What are popular job titles related to Customer Service Agent jobs? For Customer Service Agent jobs, the most frequently searched job titles are:
Customer Service Agent jobs near you
Infographic showing various Customer Service Agent job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $37,792 per year, or $18.2 per hour.

Customer Service Agent

Camping World Holdings

Island Lake, IL • On-site

$16.65 - $20/hr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted yesterday

Camping World rating

5.7

Company rating: 5.7 out of 10

Based on 182 frontline employees who took The Breakroom Quiz

456th of 731 rated retailers

Job description

Customer Service Agent

Camping World is seeking a Customer Service Agent for our growing team.

This is a HYBRID schedule - work in office (Island Lake, IL) 2 -3 times per week and remote the other days.

This customer service agent position will handle heavy inbound calls relating to concerns, challenges, or issues that our customer may be experiencing.

This position is to understand and document the customers concerns and help find a resolution. Providing a high level of customer service is the primary function of this role. At times it can be challenging, that's exactly why we are looking for an all-star that's up for this challenge!...and the rewards that come with it!

What You'll Do:

  • You are responsible for the intake of customer complaints, logging accurate records of conversations, and appropriately routing customer calls that come into the organization through inbound call center
  • You are good listener and seek to understand the full scope of a customer's issue, challenge, or concern
  • You are tough enough to maintain the level of professionalism our customers and members deserve
  • Provide exemplary customer service on every customer engagement
  • This is a full-time HYBRID schedule position. Allows you to work a flexible schedule with some traditional M-F hours as well as evenings and weekends. Hours of operation are Monday -- Friday, 8:00am -- 8:00pm and weekends 9:00am -- 6:00pm

What You'll Need to Have for the Role:

  • High school diploma or working towards diploma, GED or equivalent is required
  • 2 to 4 years of experience with customer service or complaint resolution preferred
  • Bilingual abilities are a plus
  • Strong computer skills with the ability to effectively maneuver in a Windows environment and through Microsoft Office products; ability to learn new software as needed
  • Minimum of 45-50WPM
  • Experience working in Salesforce or other enterprise level CRM systems preferred
  • Have a passion for the outdoors with personal experience and proven knowledge participating in outside activities like RVing, Camping, etc
  • Proven ability to engage customers and deliver unparalleled customer service every day; possess a positive, can-do attitude and enjoy connecting and interacting with customers
  • Ability to communicate, both verbally and written, clearly and concisely in English is required
  • Must be willing to work a flexible schedule based on business needs, including evenings, weekends and holidays as needed

General Compensation Disclosure

The pay range for this role considers several factors in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At Camping World, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the factors stated. A reasonable estimate of the current range is listed below.

Pay Range:

$16.65-$20.00 Hourly

In addition to competitive pay, we offer Paid Time Off, 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave (if eligibility is met), Tuition Reimbursement (if eligibility is met), and on the job training opportunities. Full-time associates are offered a comprehensive benefit package including medical, dental, vision and more! Part-time associates are offered access to dental & vision coverage! For more information please visit: www.mycampingworldbenefits.com

We are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.

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