Customer Service Agent
Customer Service Agent Salary
$20.5K - $24K
2% of jobs
$24K - $27.5K
4% of jobs
$27.5K - $31K
14% of jobs
$31.8K is the 25th percentile. Wages below this are outliers.
$31K - $34.5K
20% of jobs
The median wage is $36.1K / yr.
$34.5K - $38K
20% of jobs
$41.5K is the 75th percentile. Wages above this are outliers.
$38K - $41.5K
14% of jobs
$41.5K - $45K
10% of jobs
$45K - $48.5K
6% of jobs
$48.5K - $52K
4% of jobs
$52K - $55.5K
2% of jobs
$55.5K - $59K
3% of jobs
$20.5K
$36K
$57.5K
$37,792
/year
$18.17
/hour
Customer Service Agent Salary Comparison by Location
Nationwide
United States
$37,792
Columbus
Ohio
$36,504
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How much does a Customer Service Agent make?
As of Aug 30, 2026, the average annual pay for a Customer Service Agent in the United States is $37,792 a year.
Just in case you need a simple salary calculator, that works out to be approximately $18.17 an hour. This is the equivalent of $726/week or $3,149/month.
While ZipRecruiter is seeing annual salaries as high as $57,500 and as low as $20,500, the majority of Customer Service Agent salaries currently range between $31,000 (25th percentile) to $41,500 (75th percentile) with top earners (90th percentile) making $50,500 annually across the United States. The average pay range for a Customer Service Agent varies greatly (by as much as 10500), which suggests there may be many opportunities for advancement and increased pay based on skill level, location and years of experience.
A Customer Service Agent in your area makes on average $36,504 per year, or $1,288 (3.408%) less than the national average annual salary of $37,792. Ohio ranks number 30 out of 50 states nationwide for Customer Service Agent salaries.
To estimate the most accurate annual salary range for Customer Service Agent jobs, ZipRecruiter continuously scans its database of millions of active jobs published locally throughout America.
Find your next high paying job as a Customer Service Agent on ZipRecruiter today.
What are Top 10 Highest Paying Cities for Customer Service Agent Jobs
We've identified 10 cities where the typical salary for a Customer Service Agent job is above the national average. Topping the list is Barrow, AK, , with Nome, AK, and Hettinger, ND, close behind in the second and third positions. Hettinger, ND, beats the national average by $8,921 (23.6%), and Barrow, AK, furthers that trend with another $9,289 (24.6%) above the $37,792 average.
With these 10 cities having average salaries higher than the national average, the opportunities for economic advancement by changing locations as a Customer Service Agent appears to be exceedingly fruitful.
Finally, another factor to consider is the average salary for these top 10 cities varies very little at 3% between Barrow, AK, and Sitka, AK, , reinforcing the limited potential for much wage advancement. The possibility of a lower cost of living may be the best factor to use when considering location and salary for a Customer Service Agent role.
City | Annual Salary | Hourly Wage |
|---|---|---|
Barrow, AK | $47,081 | $22.64 |
Nome, AK | $46,881 | $22.54 |
Hettinger, ND | $46,713 | $22.46 |
Nantucket, MA | $46,503 | $22.36 |
Berkeley, CA | $46,275 | $22.25 |
Berlin Corners, VT | $46,190 | $22.21 |
Rock River, WY | $45,857 | $22.05 |
Aspen, CO | $45,680 | $21.96 |
Vineyard Haven, MA | $45,675 | $21.96 |
Sitka, AK | $45,528 | $21.89 |
What are Top 5 Best Paying Related Customer Service Agent Jobs in the U.S.
We found a few related jobs that pay more than jobs in the Customer Service Agent category.
For example Farm Credit Services Of Mid America jobs pay as much as $10,447 (27.6%) more than the average Customer Service Agent salary of $37,792. If you're qualified, finding work as a Farm Credit Services Of Mid America may help you make more money than that of the average Customer Service Agent position.
Job Title | Annual Salary | Hourly Wage |
|---|---|---|
Farm Credit Services Of Mid America | $48,239 | $23.19 |
Insurance Claims Assistant | $45,459 | $21.86 |
Humane Society | $41,997 | $20.19 |
Remote Airline Customer Service Agent | $36,526 | $17.56 |
Member Services Representative | $33,096 | $15.91 |
About Our Data
ZipRecruiter salary estimates, histograms, trends and comparisons are derived from both employer job postings and third party data sources.
