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Midwest Express

61 Midwest Express Customer Service Agent Jobs Hiring Near You

Midwest Express

Customer Service Rep

Saint Paul, MN

$19/hr

Midwest Express. a leader in expedited freight and line-haul trucking since 1983, is seeking a dedicated Customer Service Rep, to join our Minnesota-based team. As a trusted name in transportation ...

Midwest Express

Linehaul Driver

Des Moines, IA

$100K/yr

Midwest Express Co., established in 1983, is a trusted leader in expedited freight and line-haul trucking. With a strong commitment to safety, reliability, and customer satisfaction, Midwest Express ...

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Midwest Express Jobs Information

Do workers at Midwest Express Inc. (Ohio) get paid breaks?

Yes. Most people get paid breaks.
71% of people say they get paid breaks.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and July 2026.

Does Midwest Express Inc. (Ohio) pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
67% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and July 2026.

At Midwest Express Inc. (Ohio), are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
57% of people say they have to use vacation days when they’re out sick.
Based on data from 7 people who took the Breakroom Quiz between July 2025 and January 2026.

Is the health insurance from Midwest Express Inc. (Ohio) affordable enough for their workers?

Most people say the health insurance costs are okay.
100% of people say the health insurance costs are okay
Based on data from 10 people who took the Breakroom Quiz between March 2025 and July 2026.

Do people get paid time off at Midwest Express Inc. (Ohio)?

Most people get paid time off work.
90% of people say they get paid time off.
Based on data from 10 people who took the Breakroom Quiz between July 2025 and July 2026.

Do workers at Midwest Express Inc. (Ohio) worry about hours?

Most people don’t worry about getting enough hours.
88% of people report they don’t worry about getting enough hours.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and September 2025.

Do Midwest Express Inc. (Ohio) workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
57% report that they don’t have enough control over which shifts they work.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and September 2025.

How easy is it to get time off at Midwest Express Inc. (Ohio)?

Most people find it easy to get time off.
67% of people report it’s easy to get time off.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and July 2026.

Do Midwest Express Inc. (Ohio) managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
88% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and September 2025.

Do jobs at Midwest Express Inc. (Ohio) spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
13% of people report that their job takes up time that they don’t get paid for.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and September 2025.

How easy is it to take sick days at Midwest Express Inc. (Ohio)?

Some people find it hard to take sick days.
50% of people report that it’s hard to take time off if they are sick.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and July 2026.

Is working at Midwest Express Inc. (Ohio) good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
43% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and January 2026.

Do people at Midwest Express Inc. (Ohio) feel treated with respect by their managers?

Some people don’t feel treated with respect by their managers.
55% of people say they’re not treated with respect by their managers.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at Midwest Express Inc. (Ohio) get to take their breaks without interruption?

Most people get breaks without interruption.
75% of people report that they get to take their breaks without interruption.
Based on data from 16 people who took the Breakroom Quiz between December 2024 and July 2026.

Is it stressful to work at Midwest Express Inc. (Ohio)?

Some people feel stressed out here.
67% of people say they often feel stressed out at work.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at Midwest Express Inc. (Ohio) enjoy their jobs?

Most people enjoy their job.
69% of people report they enjoy their job.
Based on data from 13 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at Midwest Express Inc. (Ohio) recommend working with their team?

Not many people recommend working with their team.
75% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 16 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people get enough training when they start at Midwest Express Inc. (Ohio)?

Some people didn’t get enough training when they started.
38% of people report they didn’t get enough training when they started working here.
Based on data from 16 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people get support to advance at Midwest Express Inc. (Ohio)?

Most people aren’t given support to advance their career here.
In the last year, 69% of people report not being given support to advance their career here.
Based on data from 13 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people think Midwest Express Inc. (Ohio)’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
73% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and July 2026.

Do workers feel well informed about how Midwest Express Inc. (Ohio) is doing?

Only some people feel well informed about how the company is doing.
67% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and July 2026.
What other companies are hiring for Customer Service Agent jobs?
What are the most popular jobs at Midwest Express?
What are the most popular categories at Midwest Express?
Infographic showing various Customer Service Agent job openings at Midwest Express in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.
Human Resources Generalist 2nd Shift

Human Resources Generalist 2nd Shift

Midwest Express, Inc.

East Liberty, OH • On-site

Other

Posted 11 days ago

Midwest Express Inc. (Ohio) rating

5.9

Company rating: 5.9 out of 10

Based on 16 frontline employees who took The Breakroom Quiz

Job description

Date of Posting:                                 July 13, 2026

If you are interested in being considered for this position, apply through the MEI Website and attach a resume.

If you have any concerns about the receipt of your application, please contact the HR department. All applicants may not be interviewed.



COMPANY:                       Midwest Express Inc.

DEPARTMENT:                  Human Resources

POSITION:                         Associate Relations Coordinator

SHIFT:                                2nd 3:00pm-11:30pm

FLSA STATUS:                   Salary Exempt

ESSENTIAL RESPONSIBILITIES (include but not limited to):

 

  • Lead Associate investigations for the purpose of company policy enforcement and to investigate Associate behaviors that do not align with Company core values.
  • Ensure compliance with HR laws and regulations
  • Communicate clearly and professionally with all levels of the organization
  • Assist Associates with resolving time-sensitive confidential matters.
  • Facilitate Front Line Leadership and Associate trainings
  • Support and serve as a role model for MEI’s KPI’s of Safety, Quality, Cost, Delivery, Morale and Environment
  • Demonstrate timely, informed decisions by utilizing Gemba practices and data analytics
  • Schedule, coordinate and facilitate department Associate Engagement activities
  • Maintain accurate and complete personnel files
  • Maintain a customer service focus, ensuring and protecting our customer’s best interest
  • Support business plan goals; develop and monitor tasks to ensure goals are achieved
  • Develop strong business partnerships with HR team, Production Leadership teams, and Associates
  • Proactively identify gaps and inefficiencies in policies and processes to recommend continuous improvement initiatives to foster an Associate-friendly workplace culture
  • Guide leaders and Associates regarding Company policies, core values, and HR programs to ensure fair and consistent treatment for all Associates
  • Monthly/Weekly reporting and presentations of SQCDME
  • Resourcefully manage simultaneous projects with conflicting priorities
  • Maintains highest level of confidentiality of sensitive information
  • Demonstrate and serve as a role model for Respect for the Individual
  • Maintain professional and consistent open communication with all levels of the organization
  • Able to lead project teams and present information to management
  • Assist with recruitment activities, including onboarding and orientation
  • Support Corporate Governance initiatives
  • Participate in Benefit activities
  • Support Corporate Services programs
  • Other Duties as assigned by Leadership


Minimum Requirements (Education, Experience, Skills)

Required


  • High School Diploma or GED (required)
  • BA in Human Resources or related field desired.
  • Minimum of 2 years of experience in Associate Relations or other HR position as a primary role
  • Bilingual in English and Spanish (preferred)
  • Ability to quickly learn the companies HRIS system
  • Basic knowledge and understanding of federal and state HR regulations 
  • Excellent interpersonal, analytical and organization skills
  • Proven experience leading and motivating teams
  • Basic understanding of leave of absences (FMLA, STD, etc.)
  • Highly proficient with computer skills including all Microsoft Office programs
  • Must be flexible to work different hours as needed by the department/business

These ‘Roles and Responsibilities’ are not meant to be all inclusive and may change at any time with or without notice.

What Midwest Express Inc. (Ohio) employees say

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