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Freelance Customer Service Agent Jobs (NOW HIRING)

Magline, INC

Customer Service Agent

Standish, MI

$12.75 - $17/hr

The Customer Service Agent will interact directly with dealers, end-use customers and sales technicians and representatives to share product knowledge, confirm pricing information, and manage order ...

BNL School Pictures

Customer Service Agent

Marlboro, NJ · On-site

$15 - $20/hr

Customer Service Agent ID: 1064 Location: Marlboro, NJ Company Name: BNL School Pictures More about this job > Description BNL School Pictures is a family owned photography business that offers high ...

Biz Voice Boost

Customer Service Agent

Raleigh, NC

$15 - $20.25/hr

Customer Service Agent Location: Raleigth Job Type: Full-time Job Summary: We are seeking a dedicated and enthusiastic Customer Service Agent to join our dynamic team. In this role, you will be the ...

Cornerstone Bank

Customer Service Agent

Aurora, NE

$15.50 - $20.75/hr

Customer Service Agent The Customer Service Agent position offers personal and professional growth opportunities. Successful candidates will learn various insurance products and help existing clients ...

Alphabe Insight Inc

Customer Service Agent

Cincinnati, OH · On-site

$14.75 - $20/hr

We are seeking a dedicated and enthusiastic Customer Service Agent to join our dynamic team. In this role, you will be the primary point of contact for our customers, providing exceptional service ...

Waterbury Hospital

Customer Service Agent

Middlebury, CT

$15.50 - $20.75/hr

The Customer Service Agent serves as a liaison between the caller and medical support or other staff to facilitate the smooth running of the healthcare environment and promote the delivery of quality ...

Magical Destinations Travel

Customer Service Agent

Killeen, TX · On-site

$13.75 - $18.50/hr

About the job Customer Service Agent Join Our Team at Magical Destinations Travel Your Gateway to a Rewarding Career in Travel! Are you passionate about your clients and delivering outstanding ...

Waterbury Hospital

Customer Service Agent

Middlebury, CT

$15.50 - $20.75/hr

The Customer Service Agent serves as a liaison between the caller and medical support or other staff to facilitate the smooth running of the healthcare environment and promote the delivery of quality ...

Waterbury Hospital

Customer Service Agent

Middlebury, CT · On-site

$15.50 - $20.75/hr

The Customer Service Agent serves as a liaison between the caller and medical support or other staff to facilitate the smooth running of the healthcare environment and promote the delivery of quality ...

Timi's Tours

Customer Service Agent

Moweaqua, IL

$15 - $20/hr

Customer Service Agent Timi's Tours is looking for a detail-driven, people-first Customer Service Agent to join our team in Moweaqua, IL. This is a full-time, benefits-eligible position with a ...

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Freelance Customer Service Agent information

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How much do freelance customer service agent jobs pay per hour?

As of May 28, 2026, the average hourly pay for freelance customer service agent in the United States is $18.17, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.95 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Freelance Customer Service Agent, and why are they important?

To thrive as a Freelance Customer Service Agent, you need excellent communication skills, problem-solving abilities, and prior experience in customer support or a related field. Familiarity with CRM software, helpdesk platforms (such as Zendesk or Freshdesk), and remote communication tools is typically required. Strong self-motivation, time management, and adaptability are crucial soft skills for excelling in an independent, client-driven environment. These skills and qualities ensure efficient resolution of customer issues, client satisfaction, and successful management of multiple accounts remotely.

How do Freelance Customer Service Agents typically manage communication and workflow when supporting multiple clients simultaneously?

Freelance Customer Service Agents often juggle several clients at once, requiring excellent organizational and communication skills. They commonly use a mix of client-specific systems, ticketing tools, and communication platforms to stay on top of inquiries and ensure each client's standards are met. Time management and the ability to quickly adapt to different brand voices and processes are crucial. Agents usually coordinate with client teams through scheduled check-ins, shared documents, and clear reporting to maintain transparency and deliver consistent service.

What does a Freelance Customer Service Agent do?

A Freelance Customer Service Agent provides support to customers on behalf of businesses, usually on a contract or project basis rather than as a full-time employee. They handle inquiries, resolve issues, and offer assistance via phone, email, live chat, or social media. Freelance agents often work remotely and may serve multiple clients, making flexibility and adaptability important skills. Their main goal is to ensure customer satisfaction and maintain a positive relationship between the customer and the company.

What is the difference between Freelance Customer Service Agent vs Customer Support Representative?

AspectFreelance Customer Service AgentCustomer Support Representative
Work EnvironmentRemote, flexible, project-basedTypically in-office or call center, sometimes remote
CredentialsBasic customer service skills, sometimes certificationsSimilar credentials, often with company-specific training
Employer & Industry UsageFreelance platforms, independent contractsCompany-employed, customer service departments
Search & Comparison IntentLooking for flexible, freelance rolesSeeking full-time or part-time employment in customer support

Freelance Customer Service Agents work independently, often remotely, handling customer inquiries on a project basis. Customer Support Representatives are typically employed by companies, working in dedicated support centers. Both roles require similar skills, but the freelance role offers more flexibility and varied clients, while the employee role provides stability and company benefits.

What cities are hiring for Freelance Customer Service Agent jobs? Cities with the most Freelance Customer Service Agent job openings:
What are the most commonly searched types of Customer Service Agent jobs? The most popular types of Customer Service Agent jobs are:
What states have the most Freelance Customer Service Agent jobs? States with the most job openings for Freelance Customer Service Agent jobs include:
Freelance Customer Service Agent jobs near you
Customer Service Agent

Customer Service Agent

Laramie Regional Airport

Laramie, WY

$15/hr

Other

Posted 23 days ago

Job description

Laramie Regional Airport is seeking to hire a Customer Service Agent. This is a part-time position
working a mixture of evenings and weekends for 5 to 20 hours per week. The Customer Service Agent
will be part of the Fixed Based Operation Team. You will be giving the customers of Cowboy Aviation
the best Laramie, Wyoming experiences possible. As part of the team, you will be greeting customers
as they come in, answering phone calls and questions about Laramie Regional Airport and the
services of Cowboy Aviation. The Customer Service Agent will also be asked to keep all areas in the
buildings picked up and clean.
Minimum Qualifications:
• Excellent written, verbal, and interpersonal communication skills.
• Basic computer skills (Microsoft Office).
• Flexible schedule.
Desired Qualifications:
• Ability to interact with the public.
• Outgoing Personality
• Customer Service to include Point of Sale (POS) experience
The Customer Service Agent will be responsible for the following:
• Answers phones, route calls, take messages, and provides general information.
• Greeting and directing customers.
• Schedule appointments, meetings and conferences and assist in data collection and reports as
needed.
• Possesses strong personal skills with a customer focus.
• Sales of merchandise with the use of cash and or credit card.
• Cleaning.
• Assist in other areas of the airport as needed.
• Use strong customer service skills to provide the best experience possible.
• Some landscaping, outside manual labor, and snow shoveling.
Salary Range: $15.00/hour.
Laramie Regional Airport is an Equal Employment Opportunity employer. All qualified applicants will
receive consideration for employment without regard to race, color, religion, sex, sexual
orientation, gender identity, national origin, disability or protected veteran status. We will
conduct a background investigation for the final candidate being considered for
employment. Open until Filled

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