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Junior Customer Service Agent Jobs (NOW HIRING)

Eupry

Junior Customer Support

Raleigh, NC · On-site

... services. You'll work cross-functionally to keep communication clear and effective, and help us uphold the highest standards of support. In this role, you will: * Respond to customer inquiries via ...

Magline, INC

Customer Service Agent

Standish, MI · On-site

$12.75 - $17/hr

The Customer Service Agent will interact directly with dealers, end-use customers and sales technicians and representatives to share product knowledge, confirm pricing information, and manage order ...

Eupry

Junior Customer Support

Raleigh, NC · On-site

Junior Customer Support - Full-Time Raleigh, NC Join Our Growing U.S. Team at Eupry! Would you like ... Beyond learning about our products and services, you'll play a key role as a culture bearer-helping ...

Sparkbit 360

Customer Service Agent

Washington, DC · On-site

$16 - $26/hr

We are seeking a dedicated and enthusiastic Customer Service Agent to join our dynamic team. In this role, you will be the first point of contact for our customers, providing exceptional service and ...

OakTree Staffing

Be Seen First

Customer Service Agent

Irving, TX · On-site

$18 - $21/hr

Customer Service Agent Location: Irving, TX Description * Take inbound mortgage servicing calls. * Provide customer service in a call center environment. * Call center experience is required.

New

Eupry

Junior Customer Support

Raleigh, NC · On-site

... services. You'll work cross-functionally to keep communication clear and effective, and help us uphold the highest standards of support. In this role, you will: * Respond to customer inquiries via ...

ERIC W SNYDER INSURANCE

Customer Service Agent

Parkton, MD · On-site

$60K - $75K/yr

As a Customer Service Agent, you will work with our experienced team to help provide excellent service to our Personal Lines clients. A friendly, customer-service oriented personality and a positive ...

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How much do junior customer service agent jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for junior customer service agent in the United States is $18.17, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.95 per hour, depending on experience, location, and employer.

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Junior Customer Service Agent jobs near you

Customer Service Junior Agent

Southern California Pipe Trades Administrative Corporation

Los Angeles, CA • On-site

$16.75 - $22.25/hr

Full-time

Posted 20 days ago

Job description

CLASSIFICATION:
Junior Customer Service Agent
Full-Time
Salary Grade III

EXPERIENCE & GENERAL JOB REQUIREMENTS:

· High school diploma (Associate's degree preferred).

· Keen problem solver with ability to think on your feet;

· Detail-oriented, with strong organization skills and capacity to maintain confidential information;

· Ability to expedite work to meet deadlines with minimum supervision;

· Positive attitude and capacity to remain calm under stressful conditions;

· Excellent verbal and written communication skills;

· Proficient with Microsoft Office products such as Outlook, Word and Excel;

· Knowledge of Taft-Hartley employee benefits plans preferred.

JOB RESPONSIBILITIES:

The most significant responsibilities of this job classification are to:

· Maintain and develop knowledge about, and confer with customers by telephone, e-mail, or in person regarding, the various funds administered by the SCPTAC;

· As the customer's primary point of contact, provide accurate and complete benefits and other information to customers, which include participants, medical providers, employers and others.

· Review and reply to participant emails;

· Own customer issues, from start to finish, and follow up on all pending matters in a timely manner;

· Keep detailed records of customer interactions, recording details of inquiries, complaints, comments, and actions taken;

· Interact with other employees effectively to deliver excellent customer service.

· Resolve customer complaints quickly and completely.

· Participate in ongoing training opportunities.

Other responsibilities may be assigned by Management based on the individual's abilities.

NOTES:
Background screening and educational verification will be conducted on individuals offered employment.

The Southern California Pipe Trades Administrative Corporation is subject to the Los Angeles Fair Chance Initiative for Hiring Ordinance (FCIHO) (LAMC 189.00) and will consider for employment any qualified Applicants with criminal histories in a manner consistent with the requirements of FCIHO.

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