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Freelance Customer Service Agent Jobs (NOW HIRING)

HRmango

Customer Service Agent

Salt Lake City, UT

$10/hr

The Customer Service Agent provides superior, friendly, and efficient customer service at time of rental and return using the company approved sales and service techniques. Pleasantly handles and ...

Camping World

Customer Service Agent

Island Lake, IL · On-site

$16.65 - $20/hr

Camping World is seeking a Customer Service Agent for our growing team. This is a HYBRID schedule - work in office (Island Lake, IL) 2 -3 times per week and remote the other days. This customer ...

Hrmango

Customer Service Agent

Salt Lake City, UT · On-site

$10/hr

The Customer Service Agent provides superior, friendly, and efficient customer service at time of rental and return using the company approved sales and service techniques. Pleasantly handles and ...

Michael Popwell State Farm

Customer Service Agent

Cumming, GA · On-site

$13.75 - $18.50/hr

As a Customer Service Agent, you'll have the opportunity to make a real impact by providing exceptional service to our clients and policyholders. You'll craft personalized insurance policies, offer ...

Waterbury Hospital

Customer Service Agent

Middlebury, CT · On-site

$15.50 - $20.75/hr

The Customer Service Agent is responsible for answering a multi-line telephone, triaging calls, scheduling appointments, and taking messages. The Customer Service Agent serves as a liaison between ...

Limitless East Marketing

Customer Service Agent

Tampa, FL · On-site

$45K - $50K/yr

Job Summary We are seeking a customer-focused Customer Service Agent to provide exceptional support and create positive customer experiences. This role is ideal for individuals who enjoy helping ...

Alphabe Insight Inc

Customer Service Agent

Detroit, MI · On-site

$33K - $41K/yr

We are currently seeking a Customer Service Agent to join our growing team in Detroit. The ideal candidate will serve as the first point of contact for customers, providing professional support ...

Shield HealthCare

Customer Service Agent

Valencia, CA · On-site

Shield HealthCare is looking for a Call Center Customer Service Agent to assist our customers with their telephone orders (no selling required). The position has a set schedule, Monday through Friday ...

Cornerstone Bank NE

Customer Service Agent

Central City, NE · On-site

$15.50 - $20.75/hr

The Customer Service Agent position offers personal and professional growth opportunities. Successful candidates will learn various insurance products and help existing clients meet their insurance ...

Shield HealthCare

Customer Service Agent

Valencia, CA · On-site

Shield HealthCare is looking for a Call Center Customer Service Agent to assist our customers with their telephone orders (no selling required). The position has a set schedule, Monday through Friday ...

Shield HealthCare

Customer Service Agent

Carrollton, TX · On-site

$19 - $20/hr

Shield HealthCare is looking for a Call Center Customer Service Agent to assist our customers with their telephone orders (no selling required). The position has a set schedule, Monday through Friday ...

Limitless East Marketing

Customer Service Agent

Miami, FL · On-site

$14.75 - $19.75/hr

As a Customer Service Agent, you will serve as a key point of contact for customers, providing assistance, answering inquiries, and ensuring a positive experience throughout every interaction. You ...

Waterbury Hospital

Customer Service Agent

Middlebury, CT

$15.50 - $20.75/hr

The Customer Service Agent is responsible for answering a multi-line telephone, triaging calls, scheduling appointments, and taking messages. The Customer Service Agent serves as a liaison between ...

DSV A/S

Customer Service Agent

Aurora, IL · On-site

$14.75 - $19.75/hr

Customer Service Agent Time Type: Full Time Department: ☐ Admin ☐ Corporate ☒ Ops ☐ Safety ☐ Training FLSA Status: ☐ Exempt ☒ Non-Exempt Job Status: ☒ F/T ☐ P/T ☐ Temporary Amount ...

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Freelance Customer Service Agent information

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How much do freelance customer service agent jobs pay per hour?

As of Jul 17, 2026, the average hourly pay for freelance customer service agent in the United States is $18.17, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.95 per hour, depending on experience, location, and employer.

What does a Freelance Customer Service Agent do?

A Freelance Customer Service Agent provides support to customers on behalf of businesses, usually on a contract or project basis rather than as a full-time employee. They handle inquiries, resolve issues, and offer assistance via phone, email, live chat, or social media. Freelance agents often work remotely and may serve multiple clients, making flexibility and adaptability important skills. Their main goal is to ensure customer satisfaction and maintain a positive relationship between the customer and the company.

How do Freelance Customer Service Agents typically manage communication and workflow when supporting multiple clients simultaneously?

Freelance Customer Service Agents often juggle several clients at once, requiring excellent organizational and communication skills. They commonly use a mix of client-specific systems, ticketing tools, and communication platforms to stay on top of inquiries and ensure each client's standards are met. Time management and the ability to quickly adapt to different brand voices and processes are crucial. Agents usually coordinate with client teams through scheduled check-ins, shared documents, and clear reporting to maintain transparency and deliver consistent service.

What is the difference between Freelance Customer Service Agent vs Customer Support Representative?

AspectFreelance Customer Service AgentCustomer Support Representative
Work EnvironmentRemote, flexible, project-basedTypically in-office or call center, sometimes remote
CredentialsBasic customer service skills, sometimes certificationsSimilar credentials, often with company-specific training
Employer & Industry UsageFreelance platforms, independent contractsCompany-employed, customer service departments
Search & Comparison IntentLooking for flexible, freelance rolesSeeking full-time or part-time employment in customer support

Freelance Customer Service Agents work independently, often remotely, handling customer inquiries on a project basis. Customer Support Representatives are typically employed by companies, working in dedicated support centers. Both roles require similar skills, but the freelance role offers more flexibility and varied clients, while the employee role provides stability and company benefits.

What are the key skills and qualifications needed to thrive as a Freelance Customer Service Agent, and why are they important?

To thrive as a Freelance Customer Service Agent, you need excellent communication skills, problem-solving abilities, and prior experience in customer support or a related field. Familiarity with CRM software, helpdesk platforms (such as Zendesk or Freshdesk), and remote communication tools is typically required. Strong self-motivation, time management, and adaptability are crucial soft skills for excelling in an independent, client-driven environment. These skills and qualities ensure efficient resolution of customer issues, client satisfaction, and successful management of multiple accounts remotely.
What cities are hiring for Freelance Customer Service Agent jobs? Cities with the most Freelance Customer Service Agent job openings:
What are the most commonly searched types of Customer Service Agent jobs? The most popular types of Customer Service Agent jobs are:
What states have the most Freelance Customer Service Agent jobs? States with the most job openings for Freelance Customer Service Agent jobs include:
Freelance Customer Service Agent jobs near you
Customer Service Agent

Customer Service Agent

HRmango

Salt Lake City, UT

$10/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 4 days ago

Job description

HRmango is hiring for a prestigious innovator in the auto rental industry that has career advancement, financial security and growth potential. We're looking for a fun and personable Front Desk Service Agent to add to our team. The Customer Service Agent provides superior, friendly, and efficient customer service at time of rental and return using the company approved sales and service techniques.

Pleasantly handles and resolves customer questions, comments, and complaints while working face-to-face in city/market locations. What You'll Do : Make eye contact and greets all customers; identify and attend to customer by name, verify rental agreement and reservation, thank each customer at the conclusion of their transaction. Answer customer questions and provide assistance based on each customer's needs and requests Ensure a pleasant, smooth and efficient handling of the rental for each customer by assisting in the exchange and return vehicle processes; review rental parameters with all customers to ensure a complete understanding of rates and service charges, verify return date and time on the rental agreement is accurate and reviews all charges at the time of vehicle return.

Prepare Rental Agreement Folder with all required information. Offer all customers assistance with directions, maps, local area information and appropriate service information. Answer telephone in a friendly, helpful manner.

Work on behalf of the customer and the company to resolve issues in a fair and equitable manner to ensure continued customer loyalty. Maintain appearance of rental counters and customer areas to present a neat, orderly and safe condition; Must be able to work the following shift/schedule: Weekdays, Weekends, Days, evenings and Holidays. You are : Self-driven.

You have superior organizational skills, integrity, and great follow-through on tasks You understand the impact of a results-driven, highly successful sales team Collaborative and Committed. You have a "can do" attitude and believe that anything is possible with the right focus and the right team Preferred Experience & Qualifications : Must be at least 18 years of age. High School Diploma or G.E.D

required. A minimum of basic level experience and understanding of a PC and Microsoft Office Products required. Must be able to understand, read, write, and speak English.

Must have a valid driver's license with no more than 2 moving violations and/or at-fault accidents within the past 3 years. No drug or alcohol related convictions on driving record within the past 3 years (DUI/DWI). Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.

Comp, Perks & Benefits We know that talented people are attracted to companies with long term success, an amazing culture and one that provides competitive pay, comprehensive benefits and outstanding career advancement opportunities. If hired, you can expect; Competitive Pay Medical/Dental/Vision Coverage, 401K Life Insurance Paid Time Off *All new hires must pass a pre-employment background check and drug test. Job Type: Full-time Salary: $10.00 /hour Required education: High school or equivalent Required experience: Customer Service: 1 year Required license or certification: Driver's License

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About HRmango

Sourced by ZipRecruiter

Industry

Human resources consulting services

Company size

11 - 50 Employees

Headquarters location

Lehi, UT, US

Year founded

2012

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