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Customer Service Agent Jobs in Georgia (NOW HIRING)

Marketing Consultancy Lab

Customer Service Agent

Atlanta, GA · On-site

$15 - $20/hr

Customer Service Agent Location: Atlanta, GA Job Type: Full-time Note On-campus work in Atlanta, GA About Us: We are seeking a dedicated and enthusiastic Customer Service Agent to join our dynamic ...

BeloForm Craft

Customer Service Agent

Atlanta, GA · On-site

$15 - $20/hr

Customer Service Agent At Beloform Craft, we believe that strong brands are built through meaningful connections and memorable experiences. We specialize in crafting distinctive brand identities and ...

Alphabe Insight Inc

Customer Service Agent

Atlanta, GA · On-site

$15 - $20/hr

We are seeking a Customer Service Agent who will serve as the first point of contact for our clients, ensuring every interaction is handled with professionalism, efficiency, and care. This role is ...

Limitless East Marketing

Customer Service Agent

Atlanta, GA · On-site

$47K - $51K/yr

Job Summary We are seeking a friendly and customer-focused Customer Service Agent to deliver exceptional service and create positive customer experiences. This role is ideal for individuals who enjoy ...

Alphabe Insight Inc

Customer Service Agent

Atlanta, GA · On-site

$47K - $51K/yr

Job Summary We are seeking a friendly and customer-focused Customer Service Agent to deliver exceptional service and create positive customer experiences. This role is ideal for individuals who enjoy ...

Alphabe Insight Inc

Customer Service Agent

Atlanta, GA · On-site

$47K - $51K/yr

Job Summary We are seeking a friendly and customer-focused Customer Service Agent to deliver exceptional service and create positive customer experiences. This role is ideal for individuals who enjoy ...

wearegat

Customer Service Agent

Hapeville, GA · On-site

$15 - $20/hr

Job Summary As a customer service agent you are the first impression of a passengers airport experience. Customer Service positions encompass checking in and ticketing passengers, escorting ...

wearegat

Customer Service Agent

Savannah, GA · On-site

$14.50 - $19.25/hr

Job Summary As a customer service agent you are the first impression of a passengers airport experience. Customer Service positions encompass checking in and ticketing passengers, escorting ...

wearegat

Customer Service Agent

Savannah, GA · On-site

$14.50 - $19.25/hr

Job Summary As a customer service agent you are the first impression of a passengers airport experience. Customer Service positions encompass checking in and ticketing passengers, escorting ...

wearegat

Customer Service Agent

Hapeville, GA

$15 - $20/hr

Job Summary As a customer service agent you are the first impression of a passengers airport experience. Customer Service positions encompass checking in and ticketing passengers, escorting ...

wearegat

Customer Service Agent

Hapeville, GA · On-site

$15 - $20/hr

Job Summary As a customer service agent you are the first impression of a passengers airport experience. Customer Service positions encompass checking in and ticketing passengers, escorting ...

wearegat

Customer Service Agent

Hapeville, GA · On-site

$15 - $20/hr

Job Summary As a customer service agent you are the first impression of a passengers airport experience. Customer Service positions encompass checking in and ticketing passengers, escorting ...

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All JobsCustomer Service Agent JobsCustomer Service Agent Jobs in Georgia

Customer Service Agent information

See Georgia salary details

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How much do customer service agent jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for customer service agent in Georgia is $15.34, according to ZipRecruiter salary data. Most workers in this role earn between $12.60 and $16.83 per hour, depending on experience, location, and employer.

What is a customer service agent?

Customer service agents are professionals who assist customers by answering questions, resolving issues, and providing information about products or services. They typically work via phone, email, chat, or in person, serving as the main point of contact between a company and its customers. Their goal is to ensure customer satisfaction and to help resolve problems efficiently, often following company policies and procedures. Customer service agents may also handle returns, process orders, and escalate complex issues to supervisors when necessary.

What does a customer service agent do?

Customer service agent interacts with and supports an organization's customers from a call center via telephone, email, or live chat. They provide information about a company's services, troubleshoot problems, and field customer complaints. In a CS role, your job is to deal with any customer questions that come your way. Because the range of duties can be so broad, many companies choose to build out specialized teams within their customer service department to quickly address specific issues.

What are the key skills and qualifications needed to thrive as a customer service agent, and why are they important?

To thrive as a Customer Service Agent, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and basic computer applications is often required. Patience, active listening, and a positive attitude set standout agents apart in customer interactions. These skills and qualities enable agents to resolve issues efficiently, enhance customer satisfaction, and represent the company effectively.

What are the most common challenges customer service agents face and how are they typically addressed?

Customer Service Agents often encounter challenges such as handling difficult customers, managing high call volumes, and staying updated with product or service changes. Most organizations provide regular training, clear escalation procedures, and supportive team structures to help agents navigate these situations effectively. Additionally, companies may offer tools like knowledge bases and real-time chat support with supervisors to ensure agents feel empowered to resolve issues promptly. Building strong communication and problem-solving skills is key to thriving in this role.

What is the difference between Customer Service Agent vs Customer Support Specialist?

AspectCustomer Service AgentCustomer Support Specialist
CredentialsHigh school diploma or equivalent; sometimes certifications in communicationSimilar credentials; may require technical or product-specific certifications
Work EnvironmentCall centers, retail, online supportTechnical support centers, online chat, email support
Employer & IndustryRetail, telecom, hospitality, e-commerceTech companies, software firms, electronics
Common Search & ComparisonCustomer Service Agent vs Customer Support Specialist

Customer Service Agents primarily handle general inquiries and basic support across various industries, focusing on customer satisfaction. Customer Support Specialists often provide technical assistance and in-depth product support, usually in tech-related fields. While both roles require strong communication skills, Customer Support Specialists typically need more technical knowledge. The roles overlap in customer interaction but differ in complexity and technical focus.

How do you become a customer service agent?

To become a customer service agent, candidates typically need a high school diploma or equivalent and strong communication skills. Many employers provide on-the-job training, and familiarity with customer service software or tools can be beneficial. Some roles may require previous experience in customer support or related fields.
More about Customer Service Agent jobs

What are the most commonly searched types of Customer Service Agent jobs in Georgia?

The most popular types of Customer Service Agent jobs in Georgia are:

What cities in Georgia are hiring for Customer Service Agent jobs?

Cities in Georgia with the most Customer Service Agent job openings:

What are popular job titles related to Customer Service Agent jobs in GA?

For Customer Service Agent jobs in GA, the most frequently searched job titles are:

Customer Service Agent jobs near you
Infographic showing various Customer Service Agent job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 17% Part Time, 7% Contract, and 3% Nights. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $31,911 per year, or $15.3 per hour.

Customer Service Agent

Marketing Consultancy Lab

Atlanta, GA • On-site

$15 - $20/hr

Other

Posted 25 days ago

Job description

Customer Service Agent

Location: Atlanta, GA

Job Type: Full-time

Note On-campus work in Atlanta, GA

About Us: We are seeking a dedicated and enthusiastic Customer Service Agent to join our dynamic team. As a pivotal point of contact between our company and our valued customers, you will play a vital role in ensuring customer satisfaction and fostering positive relationships. This position requires excellent communication skills, patience, and the ability to handle a variety of customer inquiries with professionalism and efficiency.

Key Responsibilities:
  • Respond promptly and professionally to customer inquiries via phone, email, or chat.
  • Provide accurate information about products, services, and company policies.
  • Assist customers with order placement, returns, and exchanges.
  • Handle and resolve customer complaints in a courteous and efficient manner.
  • Document all customer interactions and transactions accurately in the CRM system.
Requirements:
  • High school diploma or equivalent; a college degree is a plus.
  • Proven experience in a customer service role or related field.
  • Excellent verbal and written communication skills.
  • Strong problem-solving abilities and attention to detail.
  • Ability to remain calm and professional in stressful situations.
  • Familiarity with CRM software and basic computer applications.

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