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Customer Support Agent Jobs (NOW HIRING)

Acorn Stairlifts

Customer Support Agent

Orlando, FL

$17.50 - $23.25/hr

Customer Support Agent - Full-Time (On-Site) ***To be successful in this position requires proper phone skills of a traditional customer service role but also it is helpful to have mechanical ...

ARQAI LLC

Customer Support Agent

Fort Myers, FL · On-site

$24 - $28/hr

Customer Support Agent Arqai Fort Myers, Fl $24 - $28 an hour - Full-time At ArqAi , we don't just install technology -- we create luxury living experiences powered by cutting-edge smart home systems.

New

ASSA ABLOY

Customer Support Agent

Salt Lake City, UT · On-site

$18.25 - $24.25/hr

An Amazing Career Opportunity for a Customer Support Agent!! Location: Salt Lake City, Utah Job ID: 46661 The Customer Support Agent (Entry-Level) is the first point of contact for customers seeking ...

ASSA ABLOY

Customer Support Agent

Salt Lake City, UT · On-site

$18.25 - $24.25/hr

An Amazing Career Opportunity for a Customer Support Agent!! Location: Salt Lake City, Utah Job ID: 46661 The Customer Support Agent (Entry-Level) is the first point of contact for customers seeking ...

ASSA ABLOY

Customer Support Agent

Salt Lake City, UT · On-site

$18 - $24/hr

An Amazing Career Opportunity for a Customer Support Agent!! Location: Salt Lake City, Utah Job ID: 46661 The Customer Support Agent (Entry-Level) is the first point of contact for customers seeking ...

Assa Abloy

Customer Support Agent

Salt Lake City, UT · On-site

$18 - $24/hr

An Amazing Career Opportunity for a Customer Support Agent!! Location: Salt Lake City, Utah Job ID: 46661 The Customer Support Agent (Entry-Level) is the first point of contact for customers seeking ...

ARQAI LLC

Customer Support Agent

Fort Myers, FL · On-site

$24 - $28/hr

Customer Support Agent Arqai Fort Myers, Fl $24 - $28 an hour - Full-time At ArqAi , we don't just install technology -- we create luxury living experiences powered by cutting-edge smart home systems.

New

Tri Counties Bank

Customer Support Agent

Chico, CA · On-site

$18 - $19.50/hr

Customer Support Agent Great career opportunity! Join our team as a Customer Support Agent. Bilingual Spanish-speaking candidates strongly encouraged to apply. Eligible for full-time benefits ...

HID Global

Customer Support Agent

Salt Lake City, UT · On-site

$18.25 - $24.25/hr

Salt Lake City, Utah Job ID: 46661 The Customer Support Agent (Entry-Level) is the first point of contact for customers seeking help via phone, email, or online tickets. You'll assist with questions ...

Jobs for Humanity

Customer Support Agent

Dallas, TX · On-site

$18.75 - $24.75/hr

Customer Support Agent - REF122Y Jobs for Humanity is collaborating with The RRS Group Inc to build an inclusive and just employment ecosystem. We support individuals coming from all walks of life.

Tri Counties Bank

Customer Support Agent

Redding, CA · On-site

$18.50 - $19.50/hr

Customer Support Agent Great career opportunity! Join our team as a Customer Support Agent. Bilingual Spanish-speaking candidates strongly encouraged to apply. Eligible for full-time benefits ...

AccuLynx

Full-Time Customer Support Agent

Beloit, WI · On-site +1

$17.75 - $23.75/hr

Customer Support Agent AccuLynx is a fast-growing SaaS provider of CRM/project management software for roofing contractors. With more than 10 years in the business and impressive year-over-year ...

Waste Management

Customer Support Agent

Aurora, IL · On-site

$18 - $23.75/hr

Customer Support Agent Needed Shift: Mon - Fri, 8a - 4:30p Pay: 23.00/hr. I. Job Summary The Premier Customer Support Agent provides customer service for the sales department by serving as a point of ...

New

AccuLynx

Full-Time Customer Support Agent

Beloit, WI · On-site +1

$17.75 - $23.75/hr

Customer Support Agent AccuLynx is a fast-growing SaaS provider of CRM/project management software for roofing contractors. With more than 10 years in the business and impressive year-over-year ...

Waste Management

Customer Support Agent

Aurora, IL

$18 - $23.75/hr

Customer Support Agent Needed Shift: Mon - Fri, 8a - 4:30p Pay: 23.00/hr. I. Job Summary The Premier Customer Support Agent provides customer service for the sales department by serving as a point of ...

New

Waste Management

Customer Support Agent

Aurora, IL

$18.50 - $24.75/hr

Customer Support Agent Needed Shift: Mon - Fri, 8a - 4:30p Pay: 23.00/hr. I. Job Summary The Premier Customer Support Agent provides customer service for the sales department by serving as a point of ...

New

AccuLynx

Full-Time Customer Support Agent

Beloit, WI · On-site +1

$17.75 - $23.75/hr

Customer Support Agent AccuLynx is a fast-growing SaaS provider of CRM/project management software for roofing contractors. With more than 10 years in the business and impressive year-over-year ...

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Customer Support Agent information

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How much do customer support agent jobs pay per hour?

As of Jun 4, 2026, the average hourly pay for customer support agent in the United States is $21.65, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $24.04 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Support Agent, and why are they important?

To thrive as a Customer Support Agent, you need strong problem-solving abilities, excellent verbal and written communication skills, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, help desk platforms, and ticketing systems is commonly required. Patience, empathy, and the ability to remain calm under pressure are essential soft skills for building rapport with customers and resolving issues effectively. These skills ensure customer satisfaction, efficient issue resolution, and foster loyalty in competitive service environments.

What are some common challenges faced by Customer Support Agents, and how can they be managed effectively?

Customer Support Agents often encounter challenges such as handling difficult customers, managing high volumes of inquiries, and quickly learning new products or services. Effective communication skills, patience, and problem-solving abilities are essential for successfully navigating these situations. Many organizations provide training, knowledge bases, and team support to help agents manage stress and maintain high-quality service. Building strong relationships within the team and regularly sharing feedback can also help agents continuously improve and overcome daily challenges.

What does a Customer Support Agent do?

A Customer Support Agent assists customers by answering questions, resolving issues, and providing guidance about products or services. They typically communicate with customers via phone, email, chat, or social media, ensuring a positive experience and swift resolution of problems. Their role may also include documenting interactions, escalating complex issues, and providing feedback to improve products or services. Effective communication, patience, and problem-solving skills are essential for success in this role.

What is the difference between Customer Support Agent vs Customer Service Representative?

AspectCustomer Support AgentCustomer Service Representative
CredentialsHigh school diploma or equivalent; optional certifications in customer serviceHigh school diploma or equivalent; optional certifications in customer service
Work EnvironmentCall centers, online chat, email support, remote or on-siteCall centers, retail stores, online support, remote or on-site
Industry UsageCommon across tech, telecom, retail, and service industriesCommon across retail, banking, telecom, and service sectors
Search & Comparison IntentOften compared for similar roles in customer supportOften compared with customer support agents for role clarity

Customer Support Agents and Customer Service Representatives perform similar roles in assisting customers, resolving issues, and providing information. While their titles are often used interchangeably, some companies differentiate based on specific responsibilities or channels. Both roles typically require similar credentials and work environments, making them closely related in the customer service industry.

More about Customer Support Agent jobs
What cities are hiring for Customer Support Agent jobs? Cities with the most Customer Support Agent job openings:
What are the most commonly searched types of Customer Support Agent jobs? The most popular types of Customer Support Agent jobs are:
Who are the top companies hiring for Customer Support Agent jobs? The top employers for Customer Support Agent jobs are:
What states have the most Customer Support Agent jobs? States with the most job openings for Customer Support Agent jobs include:
What job categories do people searching Customer Support Agent jobs look for? The top searched job categories for Customer Support Agent jobs are:
What are popular job titles related to Customer Support Agent jobs? For Customer Support Agent jobs, the most frequently searched job titles are:
Customer Support Agent jobs near you
Infographic showing various Customer Support Agent job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 16% Full Time, 61% Part Time, 1% Temporary, and 21% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $45,024 per year, or $21.6 per hour.
Customer Support Agent

Customer Support Agent

Acorn Stairlifts

Orlando, FL

$17.50 - $23.25/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 25 days ago

Acorn Stairlifts rating

5.5

Company rating: 5.5 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

Customer Support Agent - Full-Time (On-Site)
***To be successful in this position requires proper phone skills of a traditional customer service role but also it is helpful to have mechanical aptitude.***
Join Our Growing Team at Acorn Stairlifts!
Acorn Stairlifts is seeking a Customer Support Agent to provide outstanding customer service and technical support to our customers. If you excel in fast-paced environments, enjoy problem-solving, and have strong communication skills, this is a great opportunity to grow your career with a leading industry company.
What You'll Do
  • Serve as the primary point of contact for customer and dealer inquiries
  • Resolve customer concerns with professionalism and empathy
  • Provide basic technical assistance and escalate complex issues
  • Document customer interactions and complete incident reports
  • Confirm service appointments and coordinate daily scheduling
  • Assist customers with parts orders and service call scheduling
  • Determine warranty coverage and support accurate invoicing or collections
  • Identify recurring service issues and escalate when necessary
  • Process RMAs and respond to voicemail and email support requests
  • Follow all safety, security, and company procedures
What We're Looking For
  • Proficient in Microsoft Windows; strong typing skills
  • Excellent verbal and written communication
  • Customer-focused mindset with strong listening skills
  • Ability to handle difficult situations with professionalism
  • Strong analytical and troubleshooting abilities
  • Team-oriented, adaptable, and able to work in a changing environment
  • Reliable with strong work ethic and schedule adherence
Education & Experience
  • Associate's degree (preferred), OR
  • 2-4 years of customer support or related experience, OR
  • Equivalent combination of education and experience
Physical & Work Requirements
  • Ability to occasionally lift up to 10 lbs
  • Primarily a desk-based role with regular sitting, speaking, and listening
  • Moderate office noise level
  • Reasonable accommodations available
What We Offer
  • Comprehensive benefits package: Medical, Dental, Vision
  • Enrollment in company 401(k) program, with company match
  • Company-paid Life Insurance + Short- and Long-Term Disability
  • 7 paid holidays + 10 days paid time off annually; paid time off increases to 15 days annually after 2 years
  • A supportive, energetic workplace where success is celebrated

About Acorn Stairlifts
Employing more than 1,700 people worldwide, Acorn Stairlifts is the world's largest independent manufacturer and supplier of stairlifts, with operations in over 84 countries. We are committed to improving customer mobility and independence-one lift at a time.

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