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Customer Support Agent Jobs (NOW HIRING)

technology&

Customer Support Agent ONSITE

Manhattan, NY · On-site

$20.75 - $27.50/hr

Competitive salary Flexible schedule Training & development Customer Support Agent - ONSITE Location: Manhattan, New York Employment Type: Contract Hourly Rate: Competitive Start Date: ASAP Positions ...

Technology&

Customer Support Agent ONSITE

Manhattan, NY · On-site

$20.75 - $27.50/hr

Competitive salary Flexible schedule Training & development Customer Support Agent - ONSITE Location: Manhattan, New York Employment Type: Contract Hourly Rate: Competitive Start Date: ASAP Positions ...

ANDX

Customer Support Agent

Doylestown, PA · On-site

$18/hr

Customer Support Representative Make a meaningful impact from home. Join a team that values exceptional customer service and meaningful customer relationships. As a Customer Support Representative ...

ANW Virtual Solutions

Customer Support Agent

$10 - $15/hr

Some proven customer support experience * Strong phone administration skills and active listening capabilities * Experience with CRM systems and practices * Customer orientation and capacity to adapt ...

ANDX

Customer Support Agent

Doylestown, PA · On-site

As a Customer Support Representative, you'll play an important role in helping customers manage their energy and service needs by providing support, resolving concerns, and delivering solutions that ...

Squeeze Media

Customer Support Agent

Rexburg, ID · On-site

$18 - $20/hr

Previous sales or customer support experience * Competitive and motivated to earn commissions * Positive attitude and strong work ethic * Desire to grow with a fast-growing company About Squeeze We ...

Squeeze Media

Customer Support Agent

Providence, UT · On-site

$25/hr

We offer sales support for companies in a variety of industries including financial services, tech, ... Contact our client's prospective customers (warm leads, NO cold calling) and ask qualifying ...

Squeeze

Customer Support Agent

Logan, UT · On-site

$25/hr

Squeeze Sales Support Position We're Squeeze, one of the fastest-growing companies in Utah and the ... Contact our client's prospective customers (warm leads, NO cold calling) and ask qualifying ...

Artech

Customer Support Agent

San Mateo, CA · On-site

$21.25 - $28.50/hr

We are seeking a motivated and customer-focused Operations Associate to manage inbound and outbound communication with riders and provide high-quality support. This role is critical to ensuring ...

New

gosqueeze.com

Customer Support Agent

Providence, UT

$25/hr

We offer sales support for companies in a variety of industries including financial services, tech, ... Contact our client's prospective customers (warm leads, NO cold calling) and ask qualifying ...

gosqueeze.com

Customer Support Agent

Rexburg, ID · On-site

$25/hr

We offer sales support for companies in a variety of industries including financial services, tech, ... Contact our client's prospective customers (warm leads, NO cold calling) and ask qualifying ...

The David Movie

Customer Support Agent

Provo, UT · On-site

$16 - $18/hr

Customer Support Agents are responsible for providing quality customer support on behalf of Angel Studios and be the first point of contact for customer concerns. Expectations at Angel Studios:

Cross Border Talents

Japanese customer support agent

$19.25 - $25.50/hr

Japanese Customer Support Agent We are hiring Japanese-speaking Customer Support Agents for permanent, full-time remote positions in Greece. Work from anywhere, including the islands, and enjoy a ...

gosqueeze.com

Customer Support Agent

Rexburg, ID · On-site

$25/hr

Previous sales or customer support experience * Competitive and motivated to earn commissions * Positive attitude and strong work ethic * Desire to grow with a fast-growing company About Squeeze We ...

The David Movie

Customer Support Agent

Provo, UT · On-site

$17.75 - $23.75/hr

Customer Support Agents are responsible for providing quality customer support on behalf of Angel Studios and be the first point of contact for customer concerns. Expectations at Angel Studios:

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Customer Support Agent information

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How much do customer support agent jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for customer support agent in the United States is $21.65, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $24.04 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer support agent?

To thrive as a Customer Support Agent, you need strong problem-solving abilities, excellent verbal and written communication skills, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, help desk platforms, and ticketing systems is commonly required. Patience, empathy, and the ability to remain calm under pressure are essential soft skills for building rapport with customers and resolving issues effectively. These skills ensure customer satisfaction, efficient issue resolution, and foster loyalty in competitive service environments.

What is the difference between Customer Support Agent vs Customer Service Representative?

AspectCustomer Support AgentCustomer Service Representative
CredentialsHigh school diploma or equivalent; optional certifications in customer serviceHigh school diploma or equivalent; optional certifications in customer service
Work EnvironmentCall centers, online chat, email support, remote or on-siteCall centers, retail stores, online support, remote or on-site
Industry UsageCommon across tech, telecom, retail, and service industriesCommon across retail, banking, telecom, and service sectors
Search & Comparison IntentOften compared for similar roles in customer supportOften compared with customer support agents for role clarity

Customer Support Agents and Customer Service Representatives perform similar roles in assisting customers, resolving issues, and providing information. While their titles are often used interchangeably, some companies differentiate based on specific responsibilities or channels. Both roles typically require similar credentials and work environments, making them closely related in the customer service industry.

What does a customer support agent do?

A Customer Support Agent assists customers by answering questions, resolving issues, and providing guidance about products or services. They typically communicate with customers via phone, email, chat, or social media, ensuring a positive experience and swift resolution of problems. Their role may also include documenting interactions, escalating complex issues, and providing feedback to improve products or services. Effective communication, patience, and problem-solving skills are essential for success in this role.

How do I become a customer support agent?

To become a customer support agent, you typically need a high school diploma or equivalent, strong communication skills, and experience with customer service or related tools like CRM software. Many employers also value problem-solving abilities and patience, and some roles may require specific certifications or training programs. Entry-level positions often provide on-the-job training to develop necessary skills.

What are some common challenges faced by customer support agents, and how can they be managed effectively?

Customer Support Agents often encounter challenges such as handling difficult customers, managing high volumes of inquiries, and quickly learning new products or services. Effective communication skills, patience, and problem-solving abilities are essential for successfully navigating these situations. Many organizations provide training, knowledge bases, and team support to help agents manage stress and maintain high-quality service. Building strong relationships within the team and regularly sharing feedback can also help agents continuously improve and overcome daily challenges.
More about Customer Support Agent jobs
What cities are hiring for Customer Support Agent jobs? Cities with the most Customer Support Agent job openings:
What are the most commonly searched types of Customer Support Agent jobs? The most popular types of Customer Support Agent jobs are:
Who are the top companies hiring for Customer Support Agent jobs? The top employers for Customer Support Agent jobs are:
What states have the most Customer Support Agent jobs? States with the most job openings for Customer Support Agent jobs include:
What job categories do people searching Customer Support Agent jobs look for? The top searched job categories for Customer Support Agent jobs are:
What are popular job titles related to Customer Support Agent jobs? For Customer Support Agent jobs, the most frequently searched job titles are:
Customer Support Agent jobs near you
Infographic showing various Customer Support Agent job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 94% Full Time, 3% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $45,024 per year, or $21.6 per hour.

Customer Support Agent ONSITE

technology&

Manhattan, NY • On-site

$20.75 - $27.50/hr

Other

Re-posted 16 days ago

Job description

Benefits:

Competitive salary

Flexible schedule

Training & development

Customer Support Agent - ONSITE

Location: Manhattan, New York

Employment Type: Contract

Hourly Rate: Competitive

Start Date: ASAP

Positions Available: Multiple

Position Summary

This role focuses on helping customers with service inquiries, providing information, and ensuring a positive customer experience.

Candidate Profile

Excellent communication skills with strong customer service orientation.

Ability to remain calm, patient, and professional when handling customer inquiries.

Strong listening skills with an empathetic and positive communication style.

Detail‑oriented with strong organizational and time‑management skills.

Proficiency in Microsoft Office tools including Word, Excel, and PowerPoint.

Key Responsibilities

Respond to customer inquiries via phone, email, or chat in a professional and friendly manner

Assist customers by providing information and guidance related to operational services

Record inquiries and requests using a ticketing or support system

Follow predefined scripts and procedures to assist customers

Escalate complex issues to supervisors or specialized teams when required

Maintain clear and accurate notes of customer interactions

Ensure a positive and helpful customer experience

Equal Opportunity Employer

Technology& is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, gender, sexual orientation, age, disability, national origin, or any other legally protected status. We are committed to creating a diverse and inclusive workplace.

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