Customer Support Agent LOCATION: Foster City, CA (Onsite; Sun-Thu 3:00 PM - 11:30 PM) PAY RANGE: $29/hr. DURATION: 12 Months Overview: We are seeking a motivated and customer-focused Operations ...
60 Ecs Virtual Support Customer Support Agent Jobs Hiring Near You
Customer Support Agent LOCATION: Foster City, CA (Onsite; Sun-Thu 3:00 PM - 11:30 PM) PAY RANGE: $29/hr. DURATION: 12 Months Overview: We are seeking a motivated and customer-focused Operations ...
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We offer sales support for companies in a variety of industries including financial services, tech, ... Contact our client's prospective customers (warm leads, NO cold calling) and ask qualifying ...
We offer sales support for companies in a variety of industries including financial services, tech, ... Contact our client's prospective customers (warm leads, NO cold calling) and ask qualifying ...
We offer sales support for companies in a variety of industries including financial services, tech, ... Contact our client's prospective customers (warm leads, NO cold calling) and ask qualifying ...
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Quick apply
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$19.25 - $25.50/hr
Trilingual Customer Support Agent - Remote (ENG +SPA +RUS) This is a full-time remote (work-from-home) Customer Support Agent position. In this role, you will be part of our customer support team ...
Title Customer Support Agent
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Mesa, AZ Camping World is seeking a highly organized and detail-oriented Customer Care Agent to ... Support the acquisition process by managing documentation from initial customer contact through ...
Title Customer Support Agent
Arizona City, AZ · On-site
$41K - $45K/yr
Mesa, AZ Camping World is seeking a highly organized and detail-oriented Customer Care Agent to ... Support the acquisition process by managing documentation from initial customer contact through ...
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New
Spanish Customer Support Agent - (Bench Team)
Bellevue, WA · On-site
$21.25 - $28.25/hr
Spanish Customer Support Agent - (Bench Team) Bellevue, Washington Who Is Blueprint? We are a technology solutions firm headquartered in Bellevue, Washington, with a strong presence across the United ...
New
Spanish Customer Support Agent - (Bench Team)
Bellevue, WA · On-site
$21.25 - $28.25/hr
Spanish Customer Support Agent - (Bench Team) Bellevue, WA Who Is Blueprint? We are a technology solutions firm headquartered in Bellevue, Washington, with a strong presence across the United States.
New
Spanish Customer Support Agent - (Bench Team)
Bellevue, WA · On-site
$21.25 - $28.25/hr
Spanish Customer Support Agent - (Bench Team) Bellevue, WA Who Is Blueprint? We are a technology solutions firm headquartered in Bellevue, Washington, with a strong presence across the United States.
New
The Technical Support Agent reports to the Lead Technical Support Agent and is part of the Customer ... This position will support customers by addressing customer support requests, including ...
The Technical Support Agent reports to the Lead Technical Support Agent and is part of the Customer ... This position will support customers by addressing customer support requests, including ...
Customer Support Agent (Phone, chat, email) Location: 100% Remote Pay Rate: $18.00/hr Schedule: Fulltime Title: Customer Support Agent (Phone, chat, email) • Time will primarily be spent on the ...
Customer Support Agent (Phone, chat, email) Location: 100% Remote Pay Rate: $18.00/hr Schedule: Fulltime Title: Customer Support Agent (Phone, chat, email) • Time will primarily be spent on the ...
Customer Support Agent - (Remote)
San Antonio, TX · On-site +1
$16.50 - $18/hr
Works as part of a team and others to support one or more of the service delivery teams. Establishes and maintains strong, collaborative relationships with customers to identify additional ways to be ...
Customer Support Agent - (Remote)
San Antonio, TX · On-site +1
$16.50 - $18/hr
Works as part of a team and others to support one or more of the service delivery teams. Establishes and maintains strong, collaborative relationships with customers to identify additional ways to be ...
ECS Virtual Support Jobs Information
What other companies are hiring for Customer Support Agent jobs?
$29/hr
Contractor
Medical, Dental, Vision, Retirement
Posted 6 days ago
Job description
JOB TITLE: Customer Support Agent
LOCATION: Foster City, CA (Onsite; Sun-Thu 3:00 PM - 11:30 PM)
PAY RANGE: $29/hr.
DURATION: 12 Months
Overview:
We are seeking a motivated and customer-focused Operations Associate to manage inbound and outbound communication with riders and provide high-quality support. This role is critical to ensuring smooth rider experiences, resolving customer issues efficiently, and maintaining a positive brand reputation.
Key Responsibilities:
Qualifications:
Preferred Skills:
BENEFITS SUMMARY: Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate or annual salary only, unless otherwise stated. In addition to base compensation, full-time roles are eligible for Medical, Dental, Vision, Commuter and 401K benefits with company matching.
IND123
LOCATION: Foster City, CA (Onsite; Sun-Thu 3:00 PM - 11:30 PM)
PAY RANGE: $29/hr.
DURATION: 12 Months
Overview:
We are seeking a motivated and customer-focused Operations Associate to manage inbound and outbound communication with riders and provide high-quality support. This role is critical to ensuring smooth rider experiences, resolving customer issues efficiently, and maintaining a positive brand reputation.
Key Responsibilities:
- Serve as the first point of contact for riders, managing inbound and outbound communication across all support channels (SMS, email, and phone).
- Provide timely and effective resolution to customer inquiries, complaints, and service issues.
- Document interactions and resolutions accurately using support tools such as Salesforce Service Cloud.
- Escalate complex or unresolved issues to appropriate teams while maintaining ownership until resolution.
- Identify recurring issues or rider feedback trends and collaborate with internal teams to improve processes.
- Deliver consistent, professional, and empathetic communication that aligns with company standards.
Qualifications:
- Minimum of 1 year of experience in customer service, support operations, or a related role.
- Strong written and verbal communication skills with the ability to adapt tone to different communication channels.
- Experience using customer support software such as Zendesk, Salesforce, or similar platforms.
- Ability to manage multiple inquiries simultaneously while maintaining accuracy and attention to detail.
- Problem-solving mindset with a focus on creating positive customer experiences by interpreting workflows and if operations errors occurred.
- Flexible, adaptable, and comfortable working in a fast-paced operational environment.
Preferred Skills:
- Familiarity with service operations or transportation industries.
- Experience handling customer escalations and turning difficult interactions into positive outcomes.
- Strong organizational skills with the ability to follow SOPs while exercising good judgment in unique situations.
BENEFITS SUMMARY: Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate or annual salary only, unless otherwise stated. In addition to base compensation, full-time roles are eligible for Medical, Dental, Vision, Commuter and 401K benefits with company matching.
IND123
About Ursus
Sourced by ZipRecruiter
Ursus is a recognized leader in providing technical and creative staffing solutions. Hyper - focused on you - ( the candidate, the client, the partner, the employee ) and how to make your engagement with us the best possible experience it can be while delivering results. Whether you are looking for your next career move, scaling a growing team, adding a trusted partner to your staffing program or completing a project, we’re here for U!
Industry
Recruiting and staffing services
Company size
11 - 50 Employees
Headquarters location
Morgan Hill, CA, US
Year founded
2015