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Verizon Customer Support Jobs (NOW HIRING)

Verizon

Verizon Outreach Representative

Beverly, MA · On-site

$20/hr

Verizon Urgent Hiring: Immediate Opportunity for a Highly Skilled Outreach Representative Are you ... This full-time, on-site role offers you the chance to grow your sales and customer support skills ...

Verizon

Verizon Outreach Representative

Stoneham, MA · On-site

$20/hr

Verizon Urgent Hiring: Immediate Opportunity for a Highly Skilled Outreach Representative Are you ... This full-time, on-site role offers you the chance to grow your sales and customer support skills ...

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Verizon Customer Support information

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How much do verizon customer support jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for verizon customer support in the United States is $19.20, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Verizon Customer Support vs Verizon Sales Representative?

AspectVerizon Customer SupportVerizon Sales Representative
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; sales experience preferred
Work EnvironmentCall centers, online support, in-store assistanceRetail stores, in-person customer interactions
Primary ResponsibilitiesAssist customers with technical issues, billing, account managementPromote products, close sales, meet sales targets

Verizon Customer Support focuses on helping customers resolve technical and account issues, often via call or online support, requiring strong communication skills. In contrast, Verizon Sales Representatives primarily engage in in-store sales, promoting Verizon products and services. Both roles require excellent customer service skills but differ in their core functions and work environments.

What are some common challenges faced by Verizon Customer Support representatives, and how can applicants prepare to handle them?

Verizon Customer Support representatives often encounter challenges such as managing high call volumes, handling frustrated customers, and staying up-to-date with ever-changing products and services. Applicants can prepare by developing strong communication and active listening skills, practicing patience, and familiarizing themselves with Verizon's offerings. Additionally, being comfortable with troubleshooting technology and learning quickly will help new team members excel in resolving customer issues efficiently.

What are the key skills and qualifications needed to thrive as a Verizon Customer Support representative, and why are they important?

To thrive as a Verizon Customer Support representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and basic troubleshooting tools is typically required. Patience, active listening, and a customer-focused mindset are essential soft skills for delivering exceptional service. These skills and qualities are vital for efficiently resolving customer issues, ensuring satisfaction, and maintaining Verizon's reputation for quality support.

What does a Verizon Customer Support representative do?

A Verizon Customer Support representative assists customers with inquiries, issues, and technical problems related to Verizon's products and services. They handle tasks such as troubleshooting phone and internet issues, processing account changes, billing questions, and providing product information. Their goal is to resolve customer concerns efficiently and ensure a positive experience with Verizon. Representatives may interact with customers via phone, chat, or email, and are trained to provide solutions or escalate complex problems as needed.
More about Verizon Customer Support jobs
What cities are hiring for Verizon Customer Support jobs? Cities with the most Verizon Customer Support job openings:
What states have the most Verizon Customer Support jobs? States with the most job openings for Verizon Customer Support jobs include:
What job categories do people searching Verizon Customer Support jobs look for? The top searched job categories for Verizon Customer Support jobs are:
Verizon Customer Support jobs near you
Infographic showing various Verizon Customer Support job openings in the United States as of May 2026, with employment types broken down into 69% Full Time, 29% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $39,926 per year, or $19.2 per hour.
Verizon Outreach Representative

Verizon Outreach Representative

Verizon

Beverly, MA • On-site

$20/hr

Full-time

Medical, Dental, Retirement

Posted 2 days ago

Verizon rating

7.8

Company rating: 7.8 out of 10

Based on 494 frontline employees who took The Breakroom Quiz

25th of 76 rated telecommunications companies

Job description

Verizon Urgent Hiring: Immediate Opportunity for a Highly Skilled Outreach Representative

Are you looking for a fun and dynamic work environment where your enthusiasm and communication skills can truly shine? Do you want to be part of a motivated team that values your contributions and rewards your success?

Join Verizon as a talented Outreach Representative and enjoy a loving, supportive atmosphere with excellent benefits. This full-time, on-site role offers you the chance to grow your sales and customer support skills while earning commission pay and enjoying valuable perks like health and dental insurance, 401k matching, and employee discounts.

Key Responsibilities

  • Engage with customers to promote Verizon products and services
  • Build and maintain positive customer relationships
  • Achieve and exceed sales targets through effective outreach
  • Provide excellent customer support and resolve inquiries promptly

What We Offer

  • Comprehensive health and dental insurance plans
  • 401k matching to help you save for the future
  • Attractive commission pay to boost your earnings
  • Exclusive employee discounts on Verizon products

Ideal Candidate

  • Motivated and enthusiastic about sales and customer service
  • Excellent communication and interpersonal skills
  • Reliable and able to work Monday to Friday on-site
  • Ready to learn and grow within a supportive team environment

Location: Beverly 71 Dodge St, Beverly, MA 01915, USA

Apply today to become a valued member of the Verizon team and take the next step in your career!

Verizon is the national leader in the cellular and home connectivity industry. We pride ourselves on our customer experience and our results. We strive to always provide the best options for our customers.

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