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Verizon Customer Support Jobs (NOW HIRING)

Best Buy

Verizon Specialist

Warner Robins, GA · On-site

As a Retail Sales Advisor for our Verizon products, you'll help customers meet their technology ... and in customers' homes. Our culture is built on deeply supporting and valuing our amazing ...

Best Buy

Verizon Specialist

Warner Robins, GA · On-site

$15 - $18/hr

As a Retail Sales Advisor for our Verizon products, you'll help customers meet their technology ... and in customers' homes. Our culture is built on deeply supporting and valuing our amazing ...

Best Buy

Verizon Specialist

Warner Robins, GA

As a Retail Sales Advisor for our Verizon products, you'll help customers meet their technology ... and in customers' homes. Our culture is built on deeply supporting and valuing our amazing ...

Cell-Site Corporation

Verizon Sales Associate

Lee, NH · On-site

$24 - $37/hr

Huge discounts off Verizon monthly service plans * 401K with company match * Medical Insurance ... customers, and giving back to the community that supports us. We believe that with this philosophy ...

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Verizon Customer Support information

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How much do verizon customer support jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for verizon customer support in the United States is $19.20, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $20.91 per hour, depending on experience, location, and employer.

What does a Verizon Customer Support representative do?

A Verizon Customer Support representative assists customers with inquiries, issues, and technical problems related to Verizon's products and services. They handle tasks such as troubleshooting phone and internet issues, processing account changes, billing questions, and providing product information. Their goal is to resolve customer concerns efficiently and ensure a positive experience with Verizon. Representatives may interact with customers via phone, chat, or email, and are trained to provide solutions or escalate complex problems as needed.

What are the key skills and qualifications needed to thrive as a Verizon Customer Support representative?

To thrive as a Verizon Customer Support representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and basic troubleshooting tools is typically required. Patience, active listening, and a customer-focused mindset are essential soft skills for delivering exceptional service. These skills and qualities are vital for efficiently resolving customer issues, ensuring satisfaction, and maintaining Verizon's reputation for quality support.

What are some common challenges faced by Verizon Customer Support representatives, and how can applicants prepare to handle them?

Verizon Customer Support representatives often encounter challenges such as managing high call volumes, handling frustrated customers, and staying up-to-date with ever-changing products and services. Applicants can prepare by developing strong communication and active listening skills, practicing patience, and familiarizing themselves with Verizon's offerings. Additionally, being comfortable with troubleshooting technology and learning quickly will help new team members excel in resolving customer issues efficiently.

What is the difference between Verizon Customer Support vs Verizon Sales Representative?

AspectVerizon Customer SupportVerizon Sales Representative
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; sales experience preferred
Work EnvironmentCall centers, online support, in-store assistanceRetail stores, in-person customer interactions
Primary ResponsibilitiesAssist customers with technical issues, billing, account managementPromote products, close sales, meet sales targets

Verizon Customer Support focuses on helping customers resolve technical and account issues, often via call or online support, requiring strong communication skills. In contrast, Verizon Sales Representatives primarily engage in in-store sales, promoting Verizon products and services. Both roles require excellent customer service skills but differ in their core functions and work environments.

Does Verizon Customer Support let you work from home?

Verizon Customer Support roles often offer remote work options, especially for customer service positions, which may include training and the use of communication tools like chat and phone systems. Availability of remote work can depend on the specific position, team needs, and company policies, and some roles may require on-site presence or hybrid arrangements.

Is Verizon customer support a remote job?

Verizon customer support roles can be remote, with many positions allowing employees to work from home. These jobs typically require a reliable internet connection, a quiet workspace, and sometimes specific technical skills or certifications. Availability of remote work may vary based on the position and company policies.
More about Verizon Customer Support jobs

What cities are hiring for Verizon Customer Support jobs?

Cities with the most Verizon Customer Support job openings:

What states have the most Verizon Customer Support jobs?

States with the most job openings for Verizon Customer Support jobs include:

What job categories do people searching Verizon Customer Support jobs look for?

The top searched job categories for Verizon Customer Support jobs are:

Verizon Customer Support jobs near you
Infographic showing various Verizon Customer Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $39,926 per year, or $19.2 per hour.

Verizon Sales Representative - Watkinsville

Wireless One Management - Verizon Wireless Authorized Dealer

Watkinsville, GA

$35K - $50K/yr

Full-time

Medical, Dental, Vision

Re-posted 21 days ago

Job description

Verizon Sales Representative
Compensation: $35,000-$50,000+ (Annually including base and commissions)
TCC Verizon Wireless is currently looking for results-driven, career-minded, and self-motivated salespeople that want to develop their skills in a fun, competitive environment. Whether you're looking at sales for the first time or seeking out a new challenge to stretch your horizons, we’d love to get to know you and discuss the opportunity to determine your own paycheck.
Our company’s success depends on the individual and collective success of our employees. It’s our greatest joy to reward highly talented and dedicated staff with terrific career opportunities and advancement from within.
Benefits:
● Dental/Vision/Health Insurance is available after 90 days.
● Discounts on equipment and Verizon service.
Roles and Responsibilities:
● Produce sufficient sales to meet and exceed company and location production standards.
● Participate in a fun, profit-focused, and team-based sales culture.
● Handle customer situations, making equitable decisions for the customer and the company.
● Participate as a “team player,” constantly supporting other team members.
● Set an example of high personal and professional conduct for employees and others.
● Creating the ideal customer experience with each customer interaction.
● Secure and maintain the store’s inventory and assets.
● Maintaining good employer/employee communication and initiating feedback.
The Ideal Candidate:
● Must be 18 years old with a high school diploma or GED (college preferred).
● Demonstrable sales and communication skills.
● Experience finding creative solutions for complex sales and/or personnel challenges.
● Adaptability in an environment that has continuous change.
● Able to work nights, weekends, and holidays, including both opening and closing shifts.
● Has references that are still actively employed at their previous company.
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