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Verizon Customer Support Jobs (NOW HIRING)

Verizon

Sr Client Partner-Sales

Irving, TX · On-site

In this position, you'll create new value for Verizon and our customers by solving their needs. You ... supported holistically Too good to be true? Come see for yourself! From our in-person new hire ...

Verizon

Senior Client Partner Sales

Chicago, IL · On-site

Demonstrating the value of Verizon's solutions, compelling customers to choose them over ... supported holistically Too good to be true? Come see for yourself! From our in-person new hire ...

Verizon

Senior Client Partner Sales

Dallas, TX · On-site

Demonstrating the value of Verizon's solutions, compelling customers to choose them over ... supported holistically Too good to be true? Come see for yourself! From our in-person new hire ...

Verizon

Senior Client Partner Sales

Las Vegas, NV · On-site

Demonstrating the value of Verizon's solutions, compelling customers to choose them over ... supported holistically Too good to be true? Come see for yourself! From our in-person new hire ...

Verizon

Business Account Specialist - SLED

Ashburn, VA · On-site

Support "success plans' with customers. * New and existing customer contract implementation ... Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions to ...

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Verizon Customer Support information

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How much do verizon customer support jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for verizon customer support in the United States is $19.20, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $20.91 per hour, depending on experience, location, and employer.

Does Verizon customer service work from home?

Verizon Customer Support roles often offer remote work options, especially for customer service representatives, depending on the company's current policies and job requirements. These positions typically require a reliable internet connection, a suitable workspace, and sometimes specific technical skills or certifications. Remote customer support jobs at Verizon may be available full-time or part-time, with training provided online.

What is the difference between Verizon Customer Support vs Verizon Sales Representative?

AspectVerizon Customer SupportVerizon Sales Representative
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; sales experience preferred
Work EnvironmentCall centers, online support, in-store assistanceRetail stores, in-person customer interactions
Primary ResponsibilitiesAssist customers with technical issues, billing, account managementPromote products, close sales, meet sales targets

Verizon Customer Support focuses on helping customers resolve technical and account issues, often via call or online support, requiring strong communication skills. In contrast, Verizon Sales Representatives primarily engage in in-store sales, promoting Verizon products and services. Both roles require excellent customer service skills but differ in their core functions and work environments.

What remote jobs are available at Verizon?

Verizon offers remote customer support roles that typically involve assisting customers via phone, chat, or email. These positions often require strong communication skills, technical knowledge, and the ability to work independently in a home environment. Remote jobs at Verizon may also include training on company systems and tools to ensure effective support delivery.

What are some common challenges faced by Verizon Customer Support representatives, and how can applicants prepare to handle them?

Verizon Customer Support representatives often encounter challenges such as managing high call volumes, handling frustrated customers, and staying up-to-date with ever-changing products and services. Applicants can prepare by developing strong communication and active listening skills, practicing patience, and familiarizing themselves with Verizon's offerings. Additionally, being comfortable with troubleshooting technology and learning quickly will help new team members excel in resolving customer issues efficiently.

Is it hard to get hired at Verizon?

Getting hired as a Verizon Customer Support representative involves a competitive application process that includes submitting an online application, passing assessments, and completing interviews. Candidates typically need good communication skills, customer service experience, and sometimes technical knowledge or certifications. The hiring process can vary in difficulty depending on the position and location, but preparation and relevant skills improve chances of success.

What are the key skills and qualifications needed to thrive as a Verizon Customer Support representative, and why are they important?

To thrive as a Verizon Customer Support representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and basic troubleshooting tools is typically required. Patience, active listening, and a customer-focused mindset are essential soft skills for delivering exceptional service. These skills and qualities are vital for efficiently resolving customer issues, ensuring satisfaction, and maintaining Verizon's reputation for quality support.

Does Verizon let you work from home?

Verizon Customer Support roles often offer remote work options, especially for customer service positions, which may include training and support tools that can be used from home. Availability of remote work can depend on the specific role, location, and company policies, and some positions may require in-office presence or hybrid arrangements.

What does a Verizon Customer Support representative do?

A Verizon Customer Support representative assists customers with inquiries, issues, and technical problems related to Verizon's products and services. They handle tasks such as troubleshooting phone and internet issues, processing account changes, billing questions, and providing product information. Their goal is to resolve customer concerns efficiently and ensure a positive experience with Verizon. Representatives may interact with customers via phone, chat, or email, and are trained to provide solutions or escalate complex problems as needed.
More about Verizon Customer Support jobs
What cities are hiring for Verizon Customer Support jobs? Cities with the most Verizon Customer Support job openings:
What states have the most Verizon Customer Support jobs? States with the most job openings for Verizon Customer Support jobs include:
What job categories do people searching Verizon Customer Support jobs look for? The top searched job categories for Verizon Customer Support jobs are:
Verizon Customer Support jobs near you
Infographic showing various Verizon Customer Support job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $39,926 per year, or $19.2 per hour.

Verizon Sales Representative - Fernandina

Wireless One Management - Verizon Wireless Authorized Dealer

Fernandina, FL • On-site

$35K - $50K/yr

Full-time

Medical, Dental, Vision

Posted 14 days ago

Job description

Verizon Sales Representative
Compensation: $35,000-$50,000+ (Annually including base and commissions)
TCC Verizon Wireless is currently looking for results-driven, career-minded, and self-motivated salespeople that want to develop their skills in a fun, competitive environment. Whether you're looking at sales for the first time or seeking out a new challenge to stretch your horizons, we’d love to get to know you and discuss the opportunity to determine your own paycheck.
Our company’s success depends on the individual and collective success of our employees. It’s our greatest joy to reward highly talented and dedicated staff with terrific career opportunities and advancement from within.
Benefits:
● Dental/Vision/Health Insurance is available after 90 days.
● Discounts on equipment and Verizon service.
Roles and Responsibilities:
● Produce sufficient sales to meet and exceed company and location production standards.
● Participate in a fun, profit-focused, and team-based sales culture.
● Handle customer situations, making equitable decisions for the customer and the company.
● Participate as a “team player,” constantly supporting other team members.
● Set an example of high personal and professional conduct for employees and others.
● Creating the ideal customer experience with each customer interaction.
● Secure and maintain the store’s inventory and assets.
● Maintaining good employer/employee communication and initiating feedback.
The Ideal Candidate:
● Must be 18 years old with a high school diploma or GED (college preferred).
● Demonstrable sales and communication skills.
● Experience finding creative solutions for complex sales and/or personnel challenges.
● Adaptability in an environment that has continuous change.
● Able to work nights, weekends, and holidays, including both opening and closing shifts.
● Has references that are still actively employed at their previous company.
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