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Tech Mahindra Customer Support Jobs (NOW HIRING)

Tech Mahindra

WAN/Telephony Developer

Holtsville, NY · On-site

$45 - $50/hr

... change. Tech Mahindra represents the connected world, offering innovative and customer-centric ... We promote and support a diverse workforce at all levels of the company. All qualified applicants ...

Tech Mahindra (Americas) Inc.

UEFI Engineer

Redmond, WA

$120K - $130K/yr

Tech Mahindra is an Equal Employment Opportunity employer. We promote and support a diverse workforce at all levels of the company. All qualified applicants will receive consideration for employment ...

krg technology inc

Customer Support

Saint Paul, MN · On-site

$17.25 - $22/hr

Company Description KRG Technologies Inc. 25000 | Avenue Stanford | Suite 253 | Valencia, CA 91355 ... We are looking Customer Support @ St Paul, MN for the below mentioned . Kindly forward me your ...

krg technology inc

Customer Support

Saint Paul, MN · On-site

$17.25 - $22/hr

Company Description KRG Technologies Inc. 25000 | Avenue Stanford | Suite 253 | Valencia, CA 91355 Phone no:661-367-8000 EXT-206 Position : Customer Support Duration : Full Time Location : St Paul ...

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How much do tech mahindra customer support jobs pay per hour?

As of Jun 21, 2026, the average hourly pay for tech mahindra customer support in the United States is $18.43, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $22.12 per hour, depending on experience, location, and employer.

What is a Tech Mahindra Customer Support role?

A Tech Mahindra Customer Support role involves assisting customers with their inquiries, resolving issues, and providing information about products or services offered by the company. Customer support representatives at Tech Mahindra communicate with clients via phone, email, or chat to ensure customer satisfaction. They are responsible for troubleshooting problems, documenting interactions, and escalating complex issues to higher-level support when necessary. The job requires strong communication skills, patience, and a customer-centric approach.

What are the main challenges faced by Tech Mahindra Customer Support representatives, and how can new hires prepare for them?

Tech Mahindra Customer Support representatives often encounter challenges such as managing high call volumes, addressing diverse customer concerns, and navigating complex technical issues. New hires can prepare by developing strong communication skills, staying patient under pressure, and becoming familiar with the company's products and support protocols. Collaborating with team members and participating in ongoing training sessions also helps in adapting quickly and providing effective solutions to customers.

What are the key skills and qualifications needed to thrive as a Tech Mahindra Customer Support representative, and why are they important?

To thrive as a Tech Mahindra Customer Support representative, you need strong communication abilities, problem-solving skills, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, ticketing software, and basic computer applications is commonly required. Patience, active listening, and a customer-centric attitude set standout professionals apart in this role. These skills are crucial for delivering effective solutions, ensuring customer satisfaction, and maintaining the company's reputation.

What is the difference between Tech Mahindra Customer Support vs Tech Mahindra Technical Support?

AspectTech Mahindra Customer SupportTech Mahindra Technical Support
Required CredentialsHigh school diploma or equivalent; basic technical knowledgeTechnical certifications or diploma preferred; stronger technical skills
Work EnvironmentCall centers, customer service desksCall centers, technical help desks
Employer & Industry UsageCustomer service roles across various industriesTechnical assistance roles mainly in IT and telecom sectors

Tech Mahindra Customer Support focuses on resolving general customer inquiries and providing service assistance, while Tech Mahindra Technical Support involves troubleshooting technical issues and offering specialized technical solutions. Both roles require communication skills, but Technical Support demands more technical knowledge and certifications. Understanding these differences helps candidates choose the right career path within Tech Mahindra.

More about Tech Mahindra Customer Support jobs
What states have the most Tech Mahindra Customer Support jobs? States with the most job openings for Tech Mahindra Customer Support jobs include:
What job categories do people searching Tech Mahindra Customer Support jobs look for? The top searched job categories for Tech Mahindra Customer Support jobs are:
Tech Mahindra Customer Support jobs near you
Infographic showing various Tech Mahindra Customer Support job openings in the United States as of June 2026, with employment types broken down into 97% Full Time, 2% Part Time, and 1% Temporary. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $38,341 per year, or $18.4 per hour.

WAN/Telephony Developer

Tech Mahindra

Holtsville, NY • On-site

$45 - $50/hr

Full-time

Medical, Dental, Vision, Life, PTO

Posted 23 days ago

Tech Mahindra rating

6.7

Company rating: 6.7 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

138th of 204 rated it services

Job description

About Us:

At Tech Mahindra (Tech Mahindra | Connected World, Connected Experiences), we live the philosophy of connected world and connected experiences. We thrive on change that is powered by the intelligent symphony of technology and humans designing meaningful and sustainable experiences. Consumer ‘experiences’ are driving and disrupting industries like never before. Businesses must build seamless yet simple enterprises that collaborate, synergize, and drive the change. Change that connects us all and empowers us to deliver experiences that span across the digital, the physical, the convergent, and everything in between. That’s when truly connected experiences manifest.

Extraordinary is when experiences come together – a continuous convergence of digital technologies, touchpoints, and most importantly people. It’s time to reimagine, reinvent, and revolutionize business models & operations as well as to transform enterprises into living, breathing, and connected businesses. We are the Digital Change makers who strive to change the way the world, communities, businesses, and humans interact digitally. We are harnessing the power of change, brought in by technologies, that makes it the most exciting time to be alive in the human history. Our universe, as we build it, disrupt it, and redesign it, is powering the digital change.

Tech Mahindra represents the connected world, offering innovative and customer-centric information technology experiences, enabling Enterprises, Associates, and the Society to Rise. It has 150,000+ professionals working for 1000+ Global Customers (including Fortune 500 companies) in 90 Countries. We’re part of the esteemed Mahindra group, headquartered in India. Under a new CEO, Tech Mahindra is committed to a transformative journey with 'Scale @ Speed' as our guiding principle.

Job Title: WAN/Telephony Developer

Location: Holtsville, Long Island, NY (Hybrid – Minimum 3 days/week onsite)

The salary for this role is $58000 to $83000 per annum including any bonuses or variable pay. Tech Mahindra also offers benefits like medical, vision, dental, life, disability insurance and paid time off (including holidays, parental leave, and sick leave, as required by law). Ask our recruiters for more details on our Benefits package. The exact offer terms will depend on the skill level, educational qualifications, experience and location of the candidate.

The pay rate is $45/hr. - $50/hr.

Job Summary:

WAN/Telephony Framework/RIL Development Engineer on Qualcomm Platform:

  • Experience in resolving/debug integration, testing and performance optimization issues of Android RIL, Telephony and interface to modem for smart phone/tablet products.
  • Experience in VoLTE/VoWifi/Call/SMS/Data module in telephony framework is desired.
  • Strong in JAVA, C, C++, Android & debugging tools QXDM, QPST,QCAT etc.
  • Good experience in Android architecture and internals (Android M, N, O)
  • Should have experience in working on carriers requirements (like AT&T, Verizon, etc.) and understanding of the Device level requirements.
  • Work experience in Qualcomm Mobile chipsets, QCRIL will be an added advantage.

“Tech Mahindra is an Equal Employment Opportunity employer. We promote and support a diverse workforce at all levels of the company. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, age, national origin, or disability. All applicants will be evaluated solely based on their ability, competence, and performance of the essential functions of their positions with or without reasonable accommodations. Reasonable accommodations also are available in the hiring process for applicants with disabilities.  Candidates can request a reasonable accommodation by contacting the company ADA Coordinator at ADA_Accomodations@TechMahindra.com.

Tech Mahindra represents the connected world, offering innovative and customer-centric information technology experiences, enabling Enterprises, Associates and the Society to Rise . We are a USD 4.9 billion company with 121,840+ professionals across 90 countries, helping over 935 global customers including Fortune 500 companies. Our convergent, digital, design experiences, innovation platforms and reusable assets connect across a number of technologies to deliver tangible business value and experiences to our stakeholders. Tech Mahindra is the highest ranked Non-U.S. company in the Forbes Global Digital 100 list (2018) and in the Forbes Fab 50 companies in Asia (2018).