Microsoft ecosystem experience including Dynamics 365 Customer Service / Omnichannel and Power ... Tech Mahindra is an Equal Employment Opportunity employer. We promote and support a diverse ...
Quick apply
Microsoft ecosystem experience including Dynamics 365 Customer Service / Omnichannel and Power ... Tech Mahindra is an Equal Employment Opportunity employer. We promote and support a diverse ...
Syndigo - Solution Architecture
Lisle, IL · On-site
... change. Tech Mahindra represents the connected world, offering innovative and customer-centric ... We promote and support a diverse workforce at all levels of the company. All qualified applicants ...
Syndigo - Solution Architecture
Lisle, IL · On-site
... change. Tech Mahindra represents the connected world, offering innovative and customer-centric ... We promote and support a diverse workforce at all levels of the company. All qualified applicants ...
Customer Validation Engineer
Longmont, CO · On-site
Client: Tech Mahindra/Micron Job Title: Customer Validation Engineer Location: Longmont, CO Role Type: long term contract/FTE • Perform product testing and failure analysis to support new product ...
Customer Validation Engineer
Longmont, CO · On-site
Client: Tech Mahindra/Micron Job Title: Customer Validation Engineer Location: Longmont, CO Role Type: long term contract/FTE • Perform product testing and failure analysis to support new product ...
Sr. Devops Engineer- Openshift
Dallas, TX · On-site
$129.10K - $165.90K/yr
... change. Tech Mahindra represents the connected world, offering innovative and customer-centric ... Administering Openshift and supporting application teams with their deployments on Openshift. It ...
Sr. Devops Engineer- Openshift
Dallas, TX · On-site
$129.10K - $165.90K/yr
... change. Tech Mahindra represents the connected world, offering innovative and customer-centric ... Administering Openshift and supporting application teams with their deployments on Openshift. It ...
... change. Tech Mahindra represents the connected world, offering innovative and customer-centric ... Development of appropriate documentation to support process compliance. * Functional verification ...
... change. Tech Mahindra represents the connected world, offering innovative and customer-centric ... Development of appropriate documentation to support process compliance. * Functional verification ...
Strong customer service skills , with a focus on responsiveness, issue resolution, and relationship ... "Tech Mahindra is an Equal Employment Opportunity employer. We promote and support a diverse ...
Strong customer service skills , with a focus on responsiveness, issue resolution, and relationship ... "Tech Mahindra is an Equal Employment Opportunity employer. We promote and support a diverse ...
Data Architect
Atlanta, GA · On-site
$61.25 - $78.75/hr
... request Tech Mahindra is an Equal Employment Opportunity employer. We promote and support a diverse workforce at all levels of the company. All qualified applicants will receive consideration for ...
Data Architect
Atlanta, GA · On-site
$61.25 - $78.75/hr
... request Tech Mahindra is an Equal Employment Opportunity employer. We promote and support a diverse workforce at all levels of the company. All qualified applicants will receive consideration for ...
Experience in a similar industry or sector "Tech Mahindra is an Equal Employment Opportunity employer. We promote and support a diverse workforce at all levels of the company. All qualified ...
Experience in a similar industry or sector "Tech Mahindra is an Equal Employment Opportunity employer. We promote and support a diverse workforce at all levels of the company. All qualified ...
Data Migration Expert
San Jose, CA · On-site
$74.75 - $96/hr
Bay Area, CA (Day1 onsite) 10+ years of experience with customer facing communication skills ... "Tech Mahindra is an Equal Employment Opportunity employer. We promote and support a diverse ...
Data Migration Expert
San Jose, CA · On-site
$74.75 - $96/hr
Bay Area, CA (Day1 onsite) 10+ years of experience with customer facing communication skills ... "Tech Mahindra is an Equal Employment Opportunity employer. We promote and support a diverse ...
Sr Salesforce Developer
Houston, TX · On-site
$53 - $70.25/hr
Design and construct high-performance, reusable, and reliable Apex code in adherence to best practices. "Tech Mahindra is an Equal Employment Opportunity employer. We promote and support a diverse ...
Sr Salesforce Developer
Houston, TX · On-site
$53 - $70.25/hr
Design and construct high-performance, reusable, and reliable Apex code in adherence to best practices. "Tech Mahindra is an Equal Employment Opportunity employer. We promote and support a diverse ...
Desktop Support Engineer
Cleveland, OH · On-site
Experience in a similar industry or sector "Tech Mahindra is an Equal Employment Opportunity employer. We promote and support a diverse workforce at all levels of the company. All qualified ...
New
Desktop Support Engineer
Cleveland, OH · On-site
Experience in a similar industry or sector "Tech Mahindra is an Equal Employment Opportunity employer. We promote and support a diverse workforce at all levels of the company. All qualified ...
New
Cloud Operations Lead
Fort Worth, TX · On-site
Enhance customer experience for cloud customers within BNSF * Work with BNSF team to baseline the ... Incident Management and support "Tech Mahindra is an Equal Employment Opportunity employer. We ...
Cloud Operations Lead
Fort Worth, TX · On-site
Enhance customer experience for cloud customers within BNSF * Work with BNSF team to baseline the ... Incident Management and support "Tech Mahindra is an Equal Employment Opportunity employer. We ...
Customer Service Orientation * Continuous learning and adaptability Tech Mahindra is an Equal Employment Opportunity employer. We promote and support a diverse workforce at all levels of the company.
Customer Service Orientation * Continuous learning and adaptability Tech Mahindra is an Equal Employment Opportunity employer. We promote and support a diverse workforce at all levels of the company.
IT INTERN
Houston, TX · On-site
$12.50 - $16.50/hr
About us: Mahindra USA Inc is a leading Tractor brand with 30 years of presence in North America ... and customers. About the role: The information technology (IT) intern will have the unique ...
Quick apply
IT INTERN
Houston, TX · On-site
$12.50 - $16.50/hr
About us: Mahindra USA Inc is a leading Tractor brand with 30 years of presence in North America ... and customers. About the role: The information technology (IT) intern will have the unique ...
GSI Channel & Alliance Sales Director (Telco BSS Space)
Dallas, TX · On-site
$150K - $200K/yr
One of our client's main partners is Tech Mahindra so any previous knowledge of working with them is a substantial postive. Key Responsibilities: Lead the product growth for the telecom customers in ...
Quick apply
GSI Channel & Alliance Sales Director (Telco BSS Space)
Dallas, TX · On-site
$150K - $200K/yr
One of our client's main partners is Tech Mahindra so any previous knowledge of working with them is a substantial postive. Key Responsibilities: Lead the product growth for the telecom customers in ...
GSI Channel & Alliance Sales Director (Telco BSS Space)
New York, NY · On-site
$150K - $200K/yr
One of our client's main partners is Tech Mahindra so any previous knowledge of working with them is a substantial postive. Key Responsibilities: Lead the product growth for the telecom customers in ...
Quick apply
GSI Channel & Alliance Sales Director (Telco BSS Space)
New York, NY · On-site
$150K - $200K/yr
One of our client's main partners is Tech Mahindra so any previous knowledge of working with them is a substantial postive. Key Responsibilities: Lead the product growth for the telecom customers in ...
GSI Channel & Alliance Sales Director (Telco BSS Space)
Jersey City, NJ · On-site
$150K - $200K/yr
One of our client's main partners is Tech Mahindra so any previous knowledge of working with them is a substantial postive. Key Responsibilities: Lead the product growth for the telecom customers in ...
Quick apply
GSI Channel & Alliance Sales Director (Telco BSS Space)
Jersey City, NJ · On-site
$150K - $200K/yr
One of our client's main partners is Tech Mahindra so any previous knowledge of working with them is a substantial postive. Key Responsibilities: Lead the product growth for the telecom customers in ...
... Tech Mahindra, IBM, HCLTech Additional Guidelines : Reporting structure: Would report to VP of ... customer experience, business efficiency and actionable insights. We leverage a spectrum of ...
... Tech Mahindra, IBM, HCLTech Additional Guidelines : Reporting structure: Would report to VP of ... customer experience, business efficiency and actionable insights. We leverage a spectrum of ...
Customer Support Specialist
Blacksburg, VA · On-site
$38K - $39K/yr
Customer Support Specialist Job no: 536404 Work type: Staff Senior management: Dean of Libraries ... About Virginia Tech Dedicated to its motto, Ut Prosim (That I May Serve), Virginia Tech pushes the ...
Customer Support Specialist
Blacksburg, VA · On-site
$38K - $39K/yr
Customer Support Specialist Job no: 536404 Work type: Staff Senior management: Dean of Libraries ... About Virginia Tech Dedicated to its motto, Ut Prosim (That I May Serve), Virginia Tech pushes the ...
Customer Support Specialist
Blacksburg, VA · On-site
$38K - $39K/yr
Customer Support Specialist Apply now Back to search results Job no: 536404 Work type: Staff Senior ... About Virginia Tech Dedicated to its motto, Ut Prosim (That I May Serve), Virginia Tech pushes the ...
Customer Support Specialist
Blacksburg, VA · On-site
$38K - $39K/yr
Customer Support Specialist Apply now Back to search results Job no: 536404 Work type: Staff Senior ... About Virginia Tech Dedicated to its motto, Ut Prosim (That I May Serve), Virginia Tech pushes the ...
Tech Mahindra Customer Support information
See salary details
$10.82 - $12.54
13% of jobs
$13.53 is the 25th percentile. Wages below this are outliers.
$12.54 - $14.27
22% of jobs
$14.27 - $16
10% of jobs
The median wage is $16.66 / hr.
$16 - $17.72
14% of jobs
$17.72 - $19.45
9% of jobs
$21.18 is the 75th percentile. Wages above this are outliers.
$19.45 - $21.18
7% of jobs
$21.18 - $22.90
6% of jobs
$22.90 - $24.63
6% of jobs
$24.63 - $26.35
5% of jobs
$26.35 - $28.08
4% of jobs
$28.08 - $29.81
3% of jobs
$10
$18
$29
How much do tech mahindra customer support jobs pay per hour?
As of May 28, 2026, the average hourly pay for tech mahindra customer support in the United States is $18.43, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $22.12 per hour, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as a Tech Mahindra Customer Support representative, and why are they important?
To thrive as a Tech Mahindra Customer Support representative, you need strong communication abilities, problem-solving skills, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, ticketing software, and basic computer applications is commonly required. Patience, active listening, and a customer-centric attitude set standout professionals apart in this role. These skills are crucial for delivering effective solutions, ensuring customer satisfaction, and maintaining the company's reputation.
What are the main challenges faced by Tech Mahindra Customer Support representatives, and how can new hires prepare for them?
Tech Mahindra Customer Support representatives often encounter challenges such as managing high call volumes, addressing diverse customer concerns, and navigating complex technical issues. New hires can prepare by developing strong communication skills, staying patient under pressure, and becoming familiar with the company's products and support protocols. Collaborating with team members and participating in ongoing training sessions also helps in adapting quickly and providing effective solutions to customers.
What is a Tech Mahindra Customer Support role?
A Tech Mahindra Customer Support role involves assisting customers with their inquiries, resolving issues, and providing information about products or services offered by the company. Customer support representatives at Tech Mahindra communicate with clients via phone, email, or chat to ensure customer satisfaction. They are responsible for troubleshooting problems, documenting interactions, and escalating complex issues to higher-level support when necessary. The job requires strong communication skills, patience, and a customer-centric approach.
What is the difference between Tech Mahindra Customer Support vs Tech Mahindra Technical Support?
| Aspect | Tech Mahindra Customer Support | Tech Mahindra Technical Support |
|---|---|---|
| Required Credentials | High school diploma or equivalent; basic technical knowledge | Technical certifications or diploma preferred; stronger technical skills |
| Work Environment | Call centers, customer service desks | Call centers, technical help desks |
| Employer & Industry Usage | Customer service roles across various industries | Technical assistance roles mainly in IT and telecom sectors |
Tech Mahindra Customer Support focuses on resolving general customer inquiries and providing service assistance, while Tech Mahindra Technical Support involves troubleshooting technical issues and offering specialized technical solutions. Both roles require communication skills, but Technical Support demands more technical knowledge and certifications. Understanding these differences helps candidates choose the right career path within Tech Mahindra.
More about Tech Mahindra Customer Support jobs
What states have the most Tech Mahindra Customer Support jobs? States with the most job openings for Tech Mahindra Customer Support jobs include:
What job categories do people searching Tech Mahindra Customer Support jobs look for? The top searched job categories for Tech Mahindra Customer Support jobs are:
Other
Medical, Dental, Vision, Life, PTO
Posted 28 days ago
Tech Mahindra rating
6.7
Based on 9 frontline employees who took The Breakroom Quiz
136th of 204 rated it services
Job description
Salary:
Digital Contact Center Transformation Architect - (Onsite Atlanta, GA)
Contract or Full Time
We are looking for a senior, hands-on Digital Contact Center Transformation Architect to own the technical direction and outcomes of a modern, digital contact center platform (the new MS Dynamics 365 Contact Center). This role is focused on driving measurable performance across digital channels (chat, messaging, email), leveraging AI, Copilot, and automation, and serving as a trusted onsite advisor to business and technology stakeholders.
This is more than a pure Dynamics architect role. While Microsoft Dynamics 365 and the Power Platform are key enablers, success in this role is defined by helping drive business outcomes such as digital containment, customer experience, operational efficiency, and platform strategy.
What Youll Do
- Own Digital Contact Center Outcomes end to end (chat, messaging, and email)
- Lead AI, Copilot, and Automation Strategy
- Architect and Evolve the Digital Contact Center Platform
- Serve as a Trusted Onsite Advisor to Clients
- Integration & Enterprise Enablement
Qualifications for Success:
- 5+ years designing or leading digital contact center solutions
- Direct ownership of MS Dynamics 365 chat, messaging, and email channel platform
- Proven delivery against AHT, containment/deflection, CSAT, and cost per interaction
- Hands-on experience implementing conversational AI, Copilot, or virtual agents
- Experience with digital deflection strategies (self-service, bots, automation)
- Microsoft ecosystem experience including Dynamics 365 Customer Service / Omnichannel and Power Platform (Power Automate, Power Apps, Power BI)
- Copilot Studio experience preferred
- Ability to work onsite in Atlanta 5 days a week
Why youll love it here:
Culture:At Navixus/Tech Mahindra, we are a culture of driving positive change, celebrating each moment, and empowering all to Rise drives us to dream, do, and become more.
The pay range for this role is $160,000 to $200,000 per annum. Tech Mahindra also offers benefits like medical, vision, dental, life, disability insurance and paid time off (including holidays, parental leave, and sick leave, as required by law). The exact offer terms will depend on the skill level, educational qualifications, experience and location of the candidate.
Tech Mahindra is an Equal Employment Opportunity employer. We promote and support a diverse workforce at all levels of the company. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, age, national origin, or disability. All applicants will be evaluated solely on the basis of their ability, competence, and performance of the essential functions of their positions with or without reasonable accommodations. Reasonable accommodations also are available in the hiring process for applicants with disabilities. Candidates can request a reasonable accommodation by contacting the company ADA Coordinator at ADA_Accomodations@TechMahindra.com.