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Tech Mahindra Customer Support Jobs (NOW HIRING)

GenAI Developer

Plano, TX · On-site

$100 - $125/hr

... " "Tech Mahindra is an Equal Employment Opportunity employer. We promote and support a diverse workforce at all levels of the company. All qualified applicants will receive consideration for ...

$100K - $110K/yr

... of the candidate. Tech Mahindra is an Equal Employment Opportunity employer. We promote and support a diverse workforce at all levels of the company. All qualified applicants will receive ...

$100 - $125/hr

... " "Tech Mahindra is an Equal Employment Opportunity employer. We promote and support a diverse workforce at all levels of the company. All qualified applicants will receive consideration for ...

The company empowers customers to uncover, take action, and rapidly recover from cyberattacks ... Demonstrated experience with TCS, HCLTech, Infosys, Wipro, Tech Mahindra, and/or Cognizant ...

Customer Support

Redmond, WA · On-site

$20.50 - $27.75/hr

Company Description Thanks & Regards Vignesh vignesh.c(at)krgtech.com KRG Technologies Inc. PH : 661 367 8000 x 405 Experience in a customer facing or customer support role o Experience in ...

Company Description AMER is a leading IT Solutions provider with a footprint across the US, Canada ... Training Support Services (TSS) / Customer Service Duration: Long term contract Location: San ...

Customer Support

$18.50 - $24.75/hr

Help shape the future of Folio Support, leveraging AI and world-class technologies as we scale. We are reimagining a seamless experience for our customers, bringing personalization, empathy and speed ...

Customer Support

$18.50 - $24.75/hr

Help shape the future of Folio Support, leveraging AI and world-class technologies as we scale. We are reimagining a seamless experience for our customers, bringing personalization, empathy and speed ...

$125 - $150/hr

Implement and manage HubSpot for project tracking and customer relationship management. * Develop and maintain project schedules, budgets, and resource allocation plans. * Identify and mitigate ...

Customer Support

San Francisco, CA · On-site

$100K - $120K/yr

What you need to be successful * 6 months of customer support experience in tech, ideally early to midstage startup * A strong customer obsession and excitement to help small business owners succeed

Customer Support

Tallahassee, FL · On-site

$18 - $24/hr

Or one (1) years' experience providing customer service and technical support with Microsoft Office ... Or a Bachelor or Associate degree in Computer Science, Information Technology or a closely related ...

Showing results 21-40

Tech Mahindra Customer Support information

See salary details

$10

$18

$29

How much do tech mahindra customer support jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for tech mahindra customer support in the United States is $18.43, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $22.12 per hour, depending on experience, location, and employer.

What is a Tech Mahindra Customer Support?

A Tech Mahindra Customer Support role involves assisting customers with their inquiries, resolving issues, and providing information about products or services offered by the company. Customer support representatives at Tech Mahindra communicate with clients via phone, email, or chat to ensure customer satisfaction. They are responsible for troubleshooting problems, documenting interactions, and escalating complex issues to higher-level support when necessary. The job requires strong communication skills, patience, and a customer-centric approach.

What are the key skills and qualifications needed to thrive as a Tech Mahindra Customer Support?

To thrive as a Tech Mahindra Customer Support representative, you need strong communication abilities, problem-solving skills, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, ticketing software, and basic computer applications is commonly required. Patience, active listening, and a customer-centric attitude set standout professionals apart in this role. These skills are crucial for delivering effective solutions, ensuring customer satisfaction, and maintaining the company's reputation.

What are the main challenges faced by Tech Mahindra Customer Support, and how can new hires prepare for them?

Tech Mahindra Customer Support representatives often encounter challenges such as managing high call volumes, addressing diverse customer concerns, and navigating complex technical issues. New hires can prepare by developing strong communication skills, staying patient under pressure, and becoming familiar with the company's products and support protocols. Collaborating with team members and participating in ongoing training sessions also helps in adapting quickly and providing effective solutions to customers.

What is the difference between Tech Mahindra Customer Support vs Tech Mahindra Technical Support?

AspectTech Mahindra Customer SupportTech Mahindra Technical Support
Required CredentialsHigh school diploma or equivalent; basic technical knowledgeTechnical certifications or diploma preferred; stronger technical skills
Work EnvironmentCall centers, customer service desksCall centers, technical help desks
Employer & Industry UsageCustomer service roles across various industriesTechnical assistance roles mainly in IT and telecom sectors

Tech Mahindra Customer Support focuses on resolving general customer inquiries and providing service assistance, while Tech Mahindra Technical Support involves troubleshooting technical issues and offering specialized technical solutions. Both roles require communication skills, but Technical Support demands more technical knowledge and certifications. Understanding these differences helps candidates choose the right career path within Tech Mahindra.

More about Tech Mahindra Customer Support jobs

What states have the most Tech Mahindra Customer Support jobs?

States with the most job openings for Tech Mahindra Customer Support jobs include:

Infographic showing various Tech Mahindra Customer Support job openings in the United States as of September 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $38,341 per year, or $18.4 per hour.

GenAI Developer

Plano, TX • On-site

Tech Mahindra
IT Services • 10K+ employees

$100 - $125/hr

Other

Medical, Dental, Vision, Life, PTO

This job post has expired 2 days ago. Applications are no longer accepted.


Key responsibilities

  • Architect and develop scalable AI agent frameworks leveraging foundational models and AWS Bedrock.

  • Design, fine-tune, and deploy Bedrock models such as LLMs and multimodal models for use cases like vector-based retrieval and RAG.

  • Design, develop, and deliver multi-tier, enterprise-grade Java applications with a focus on microservices, REST APIs, and Kafka-based integrations.


Tech Mahindra rating

7.2

Company rating: 7.2 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

138th of 226 rated it services


Job description

A Bachelor’s or Higher Degree is the minimum entry required for the position

We are seeking a seasonedGenerative AI Java DeveloperwithexpertiseinAWS Bedrockand enterprise-grade Java application development. This role combines advanced AI/ML engineering with robust software development skills to design, build, and deliver scalable, intelligent systems. The ideal candidate will have a proventrack recordin deploying generative AI solutions, architecting microservices, and integrating AI/LLM capabilities into modern enterprise applications—particularly within banking and financial domains.

Key Responsibilities

AI System Design & Implementation: Architect and develop scalable AI agent frameworks tailored to business needs,leveragingfoundational models and AWS Bedrock.

Bedrock Model Expertise: Fine-tuneanddeployBedrock models (LLMs, multimodal models) for use cases such as vector-based retrieval and Retrieval-Augmented Generation (RAG).

Enterprise Java Development: Design, develop, and deliver multi-tier, enterprise-grade Java applications withstrongfocus on microservices, REST APIs, and Kafka-based integrations.

Optimization & Reliability: Enhance model performance while balancing computational cost, ensuring deployed AI systems are robust,accurate, and maintainable.

Innovation & Integration: Actively integrate AI/ML capabilities and LLM-based tooling into modern software systems, staying updated on emerging technologies.

Collaboration: Work closely with data scientists, engineers, product managers, and stakeholders to translate AI research into production-ready systems.

Leadership & Best Practices: Mentor teams, drive engineering excellence through TDD, BDD, and DDD, and ensure delivery of high-quality software solutions.

Data & Infrastructure: Manage large datasets, model lifecycle tools (MLflow, Kubeflow), and containerization (Docker, Kubernetes) for reproducible, scalable environments.

Required Skills & ExperienceTechnical Skills

AI/ML & LLM: AWS Bedrock, OpenAI GPT-4 API,LangChain, Hugging Face Transformers, RAG pipelines, LLM orchestration, prompt engineering, AI-assisted code review (GitHub Copilot).

Frameworks: Spring Boot, Spring AI, Microservices, Apache Camel, Fuse ESB.

Messaging: Apache Kafka, ActiveMQ Artemis, event-driven architecture.

Frontend: React JS, HTML5, CSS3, AJAX, jQuery.

Databases: Oracle (9i/10g/12c), vector databases (Pinecone, others).

Testing & Tools: Cucumber (BDD), SonarQube, Postman, JIRA, Maven, Gradle, Apache Spark.

Operating Systems: Windows, UNIX, IBM AIX.

Experience

8 yearsin AI/ML engineering and enterprise Java development.

Proventrack recordin deploying ML models and generative AI systems into production.

Strongexpertiseinmicroservicesarchitecture,Kafka-based integrations, andcloud-native solutions.

Demonstrated leadership in mentoring teams and driving engineering best practices.

Fulltime: The pay range for this role is $110,000 - $130,000 per annum including any bonuses or variable pay. Tech Mahindra also offers benefits like medical, vision, dental, life, disability insurance and paid time off (including holidays, parental leave, and sick leave, as required by law). Ask our recruiters for more details on our Benefits package. The exact offer terms will depend on the skill level, educational qualifications, experience and location of the candidate.

“AI tools may assist in the recruitment process; however, all hiring decisions are made by the recruitment team based on a comprehensive evaluation of candidates."

“Tech Mahindra is an Equal Employment Opportunity employer. We promote and support a diverse workforce at all levels of the company. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, age, national origin, or disability. All applicants will be evaluated solely on the basis of their ability, competence, and performance of the essential functions of their positions with or without reasonable accommodations. Reasonable accommodations also are available in the hiring process for applicants with disabilities. Candidates can request a reasonable accommodation by contacting the company ADA Coordinator atADA_Accomodations@TechMahindra.com .”

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