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Nissan Customer Service Jobs (NOW HIRING)

Regal Nissan

Nissan Service Advisor

Roswell, GA · On-site

Regal Nissan is a leading automotive dealership dedicated to providing exceptional customer service and high-quality vehicles. With a commitment to excellence, we take pride in delivering an ...

Regal Nissan Inc

Nissan Service Advisor

Roswell, GA · On-site

Regal Nissan is a leading automotive dealership dedicated to providing exceptional customer service and high-quality vehicles. With a commitment to excellence, we take pride in delivering an ...

Mckinnon Nissan

Nissan Service Technician

Adamsville, AL · On-site

McKinnon Nissan is hiring, and we want to talk to you! We are a fast-growing Nissan dealership in ... Ensure that customers' cars are kept clean. Notify service advisor immediately of anything that has ...

Mckinnon Nissan

Nissan Service Technician

Birmingham, AL · On-site

McKinnon Nissan is hiring, and we want to talk to you! We are a fast-growing Nissan dealership in ... Ensure that customers' cars are kept clean. Notify service advisor immediately of anything that has ...

Mckinnon Nissan

Nissan Service Technician

Adamsville, AL · On-site

McKinnon Nissan is hiring, and we want to talk to you! We are a fast-growing Nissan dealership in ... Ensure that customers' cars are kept clean. Notify service advisor immediately of anything that has ...

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Nissan Customer Service information

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How much do nissan customer service jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for nissan customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What does a Nissan Customer Service representative do?

Nissan Customer Service representatives assist customers with inquiries related to Nissan vehicles, services, and warranties. They handle questions about car features, schedule maintenance appointments, address concerns or complaints, and provide information about recalls or promotions. Their primary goal is to ensure customer satisfaction and resolve issues efficiently, often coordinating with dealerships or technical support as needed.

What are the key skills and qualifications needed to thrive as a Nissan Customer Service representative, and why are they important?

To thrive as a Nissan Customer Service Representative, you need strong communication skills, product knowledge of Nissan vehicles, and typically a high school diploma or equivalent. Familiarity with CRM software, call center systems, and Nissan-specific databases is commonly required. Outstanding problem-solving abilities, patience, and a customer-focused attitude help individuals excel in this role. These skills ensure customers receive accurate information and support, leading to higher satisfaction and loyalty to the Nissan brand.

What are the most common challenges faced by Nissan Customer Service representatives and how can they be managed?

Nissan Customer Service representatives often encounter challenges such as handling high call volumes, managing complex customer inquiries, and resolving issues efficiently while maintaining a positive attitude. Balancing empathy with company policies requires strong communication and problem-solving skills. To manage these challenges, representatives benefit from thorough training on Nissan products and services, access to up-to-date resources, and support from experienced team members. Regular feedback and collaboration with other departments also help in finding effective solutions for customers.

What is the difference between Nissan Customer Service vs Nissan Sales Associate?

AspectNissan Customer ServiceNissan Sales Associate
Required CredentialsHigh school diploma, customer service skillsHigh school diploma, sales training
Work EnvironmentDealership service department, customer supportShowroom, interacting with potential buyers
Employer & Industry UsageAutomotive dealerships, service centersAutomotive dealerships, sales departments
Common Search & ComparisonCustomer support roles in automotive industrySales roles in automotive industry

While Nissan Customer Service focuses on assisting customers with service and support, Nissan Sales Associates primarily handle vehicle sales and customer acquisition. Both roles are essential in the dealership environment but differ in responsibilities and skill sets.

More about Nissan Customer Service jobs

What cities are hiring for Nissan Customer Service jobs?

Cities with the most Nissan Customer Service job openings:

What states have the most Nissan Customer Service jobs?

States with the most job openings for Nissan Customer Service jobs include:

What job categories do people searching Nissan Customer Service jobs look for?

The top searched job categories for Nissan Customer Service jobs are:

Nissan Customer Service jobs near you
Infographic showing various Nissan Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Automotive Cashier Nissan

Empire Automotive Group

Brooklyn, NY • On-site

$20/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 9 days ago

Key responsibilities

  • Process customer payments accurately, ensure proper authorization, and record all transactions in daily reports.

  • Greet customers, handle incoming calls, and address customer questions and concerns using the dealership CRM, phone, text, and email.

  • Collaborate with service and sales teams to resolve customer needs efficiently.

Job description

Job Description

Empire Automotive Group Nissan of Bay Ridge Brooklyn
Job: Service Cashier

Nissan of Bay Ridge is looking for a friendly, accurate, and customer‑focused Service Cashier to support our busy service department. In this role, you’ll handle payments, finalize repair orders, and ensure every customer leaves with a smooth, professional checkout experience.

If you take pride in staying organized, communicating clearly, and delivering great service at the point of payment, this is a strong opportunity to grow within one of the nation’s fastest‑growing auto groups.

At Empire Automotive Group, we believe in developing talent and creating a culture built on professionalism, teamwork, and advancement. Your reliability, attention to detail, and customer‑first mindset will make an immediate impact from day one.

Join a team where your accuracy, efficiency, and positive attitude help drive the customer experience forward. Your next chapter starts here.

Don’t wait—join a team where your energy and passion make a difference from day one. Your next big chapter starts now!

Responsibilities:

  • Process customer payments accurately, ensure proper authorization, and record all transactions in daily reports.
  • Greet customers and handle incoming calls with professionalism and a customer‑first attitude.
  • Review and adjust service appointments; complete daily call activities as needed.
  • Address customer questions and concerns using the dealership CRM, phone, text, and email.
  • Document and track customer issues through resolution, escalating to management when appropriate.
  • Conduct follow‑up calls to support a positive Nissan customer experience.
  • Collaborate with service and sales teams to resolve customer needs efficiently.
  • Build trust with customers by proactively identifying and supporting their service needs.
  • Maintain familiarity with Nissan customer satisfaction standards

Qualifications & Requirements:

  • Excellent communication, interpersonal, and organizational abilities.
  • Professional appearance and demeanor in business attire, representing Empire with confidence.
  • Strong listening skills and empathetic approach to customer interactions.
  • Solid work ethic with the ability to thrive in a fast-paced, results-oriented environment.
  • Proven track record of delivering exceptional customer service through expertise, trust-building, and a focus on satisfaction.
  • Minimum of one year of experience in customer-facing or phone-based service roles.
  • Friendly, enthusiastic, and reliable with a positive, team-oriented attitude.
  • Receptive to constructive feedback and committed to ongoing personal development.
  • Availability for a Monday–Saturday daytime schedule, with flexibility to support holidays and if needed.
  • Proficient multitasker with strong computer skills, including Microsoft Office.
  • Maintains a clean, organized, and detail-oriented workspace.

The job descriptions and responsibilities above will be required but not limited to any other job- related duties assigned by their supervisor. In a retail automotive dealership, nothing is more important than a satisfied customer. Come grow with us!

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Company Description

The Empire Automotive Group provides exceptional opportunities for any individual seeking to advance in the retail automotive industry. Empire has numerous operations throughout Nassau, Suffolk, Queens, Brooklyn, Westchester and New Jersey, featuring 18 different manufacturing brands, both import and domestic. We are the third-fastest growing privately owned automotive group in the U.S.

At the Empire Automotive Group, we are passionate about shaping the future of mobility. We go beyond selling and servicing vehicles; we provide unparalleled experiences with knowledge and skills that redefine industry standards. Our commitment to respect, transparency, and integrity forms the foundation of our operation. Not only  do we create meaningful customer relationships, but we also nurture strong community connections. As one team, we work to re-imagine the automotive industry, while ensuring that all drivers continue their journey forward.  Come grow with us!

Benefits

  401k Plan 

 Paid time off (PTO) 

 Competitive Pay Plans 

 Health Insurance 

 Dental Insurance 

 Vision Plans 

 Promotion from within