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Rollins Customer Service Center Jobs (NOW HIRING)

UHS

Associate Customer Service Center Coordinator

Wayne, PA · On-site

$16.25 - $21.25/hr

The Associate Customer Service Center Coordinator supports the implementation of UHS applications. Meets deadlines and ensures continued progress toward assignment completion. Shares experience with ...

UHS

Associate Customer Service Center Coordinator

PA · On-site

$16.25 - $21.25/hr

The Associate Customer Service Center Coordinator supports the implementation of UHS applications. Meets deadlines and ensures continued progress toward assignment completion. Shares experience with ...

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Rollins Customer Service Center information

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How much do rollins customer service center jobs pay per hour?

As of Jul 19, 2026, the average hourly pay for rollins customer service center in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the Rollins Customer Service Center?

The Rollins Customer Service Center is a dedicated department within Rollins Inc. that provides support and assistance to customers regarding the company’s pest control and related services. The center handles inquiries, scheduling, billing questions, service requests, and customer concerns by phone, email, or online chat. Its primary goal is to ensure customer satisfaction by resolving issues efficiently and offering helpful information about the company's products and services.

Is customer service a good job?

Customer service roles, such as those at the Rollins Customer Service Center, often involve assisting customers, resolving issues, and using communication skills. These jobs can offer flexible schedules and opportunities for advancement but may also include high-pressure situations and repetitive tasks. Overall, whether it is a good job depends on individual preferences and career goals.

How does working at the Rollins Customer Service Center typically involve collaboration with other departments?

As a Customer Service Center representative at Rollins, you will frequently collaborate with teams such as sales, field technicians, and billing to resolve customer inquiries efficiently. This cross-departmental communication ensures that customer issues are addressed holistically and that service appointments or account adjustments are handled accurately. Regular team meetings and shared digital communication platforms help facilitate this collaboration, providing opportunities to learn from colleagues in different roles. Such teamwork not only improves the customer experience but also helps you build a broader skill set and network within the company.

What are the key skills and qualifications needed to thrive as a Customer Service Representative at Rollins Customer Service Center, and why are they important?

To thrive as a Customer Service Representative at Rollins Customer Service Center, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and basic computer proficiency is important. Outstanding active listening, patience, and a positive attitude are vital soft skills for handling diverse customer needs. These competencies ensure efficient issue resolution, customer satisfaction, and contribute to a positive company reputation.

What are some customer service positions?

Customer service positions include roles such as customer service representative, call center agent, technical support specialist, and client service associate. These roles typically require strong communication skills, problem-solving abilities, and proficiency with customer management tools or software. In a customer service center, employees often work in shifts and may need to handle inquiries via phone, email, or chat.

What is the difference between Rollins Customer Service Center vs Pest Control Technician?

AspectRollins Customer Service CenterPest Control Technician
Required CredentialsCustomer service experience, sometimes certifications in communication or related fieldsLicensing and certifications specific to pest control, such as state licenses
Work EnvironmentOffice or call center setting, handling customer inquiriesFieldwork, visiting client sites for pest treatment
Employer & Industry UsageCustomer support for pest control services, part of pest management industryPerforming pest control services directly at customer locations

The Rollins Customer Service Center focuses on providing support and handling customer inquiries, often requiring communication skills and some certifications. In contrast, Pest Control Technicians perform fieldwork, applying pest control treatments at client sites, requiring specific licenses. Both roles are integral to the pest management industry but differ significantly in work environment and credentials.

What is the highest paid customer service job?

The highest paid customer service roles are often in management or specialized technical support, such as Customer Service Managers or Technical Support Directors, with salaries reaching six figures. These positions typically require extensive experience, leadership skills, and industry knowledge, and may involve overseeing large teams or complex systems.

Is Rollins a good company to work for?

Rollins Customer Service Center employees generally report a stable work environment with opportunities for growth and development. The company emphasizes customer service skills and teamwork, and employees often cite supportive management and regular schedules as positive aspects.
More about Rollins Customer Service Center jobs
What job categories do people searching Rollins Customer Service Center jobs look for? The top searched job categories for Rollins Customer Service Center jobs are:
Rollins Customer Service Center jobs near you
Infographic showing various Rollins Customer Service Center job openings in the United States as of July 2026, with employment types broken down into 2% As Needed, 78% Full Time, 18% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Customer Service Center Representative

Customer Service Center Representative

Broadway Bank

San Antonio, TX

$14 - $18/hr

Other

Posted 13 days ago

Job description

Why Broadway Bank:

We are one of the largest independently owned banks in Texas with offerings in personal and private banking, wealth management, business banking and mortgage lending.

Purpose of the Position:

Acts as the inbound pointof sales and service for the Customer Service Center and offers bank productsand services to existing and prospective customers. This includes workingtowards achieving specific individual and call center goals. Works to servicecustomers in accordance with the Broadway Bank experience and ensurescompliance with all applicable bank policies, procedures, state laws andfederal regulations.

Key Accountabilities:

  • Answers incoming calls by effectively communicating with existing and prospective customers through profiling to uncover financial needs.
  • Demonstrate skills in acquiring, expanding and retaining customers and refer customers to the appropriate line of business partner.
  • Participate in call center campaign activities.
  • Deliver the distinctive customer experience aligned with the Broadway Bank Mission, Vision and Values.
  • Performs outbound or follow-up calls to existing and prospective customers and works toward a first call resolution process.
  • Maintain an effective level of product and program knowledge.
  • Process a variety of routine and complextransactions for call center customers including transfers, loan payments,account research, maintenance and reconciliation. Role will also includedisclosing the availability of funds based on pending transactions, researchand reporting in determining fraudulent account activity, retrieving andreviewing legal documents and including account retention all in a timelymanner.
  • Ensuresall customer transactions are processed in compliance with operational,technical and regulatory requirements and that all security procedures areconsistently followed. 
  • Complete documentation necessary to maintain open or closed deposit accounts and process loan applications.
  • Performs other duties as assigned.
  • Performance Measurements
    • Individual Sales Activity and Productions Goals
    • Call Center Five Star Goals
    • Call Quality
    • Adherence to Schedule within the Calabrio Scheduling software
    • Attain Certification on Bank Products and Services
    • Attain Certification on Regulatory training job requirements

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