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Teleperformance Hiring Jobs (NOW HIRING)

PSG Global Solutions

Recruiter

Petersburg, AK

Participate in offsite hiring events * Develop community partnerships to increase candidate pipeline * Maintain professional and accurate representation of Teleperformance to candidates * Pre-screen ...

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PSG Global Solutions

Senior Recruiter

PSG Global Solutions is Hiring! PSG is the world's largest and fastest growing provider of ... PSG Global Solutions, LLC (a Teleperformance company) needs to use your personal data to ensure ...

PSG Global Solutions

Manager, Recruiting

PSG Global Solutions is Hiring! PSG is the world's largest and fastest growing provider of ... PSG Global Solutions, LLC (a Teleperformance company) needs to use your personal data to ensure ...

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Teleperformance Hiring information

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How much do teleperformance hiring jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for teleperformance hiring in the United States is $18.05, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between Teleperformance Hiring vs Customer Service Representative?

AspectTeleperformance HiringCustomer Service Representative
Required CredentialsHigh school diploma or equivalent, basic computer skillsHigh school diploma or equivalent, communication skills
Work EnvironmentCall centers, remote or on-siteCall centers, remote or on-site
Industry UsageCommonly used by companies hiring customer support agentsCustomer support roles across various industries
Search & Comparison IntentUnderstanding hiring processes at TeleperformanceJob responsibilities and requirements for customer service roles

Teleperformance Hiring refers to the process of recruiting customer support agents for Teleperformance, a leading call center provider. A Customer Service Representative is a role within this industry, responsible for assisting customers. The main difference is that 'Teleperformance Hiring' focuses on the recruitment process, while 'Customer Service Representative' describes the job itself. Both roles require similar credentials and work environments, but the focus varies between hiring and job duties.

More about Teleperformance Hiring jobs
What cities are hiring for Teleperformance Hiring jobs? Cities with the most Teleperformance Hiring job openings:
What states have the most Teleperformance Hiring jobs? States with the most job openings for Teleperformance Hiring jobs include:
What job categories do people searching Teleperformance Hiring jobs look for? The top searched job categories for Teleperformance Hiring jobs are:
Teleperformance Hiring jobs near you
Infographic showing various Teleperformance Hiring job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 76% Full Time, 21% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,548 per year, or $18.1 per hour.
Customer Service Representative - Onsite

Customer Service Representative - Onsite

Teleperformance

Richmond, VA

$14.75 - $20/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 27 days ago

Teleperformance rating

5.4

Company rating: 5.4 out of 10

Based on 186 frontline employees who took The Breakroom Quiz

48th of 72 rated call and contact centers

Job description

Overview

About TP

Teleperformance is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways.

With more than 410,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment.

Benefits of working with TP include:

  • Paid Training
  • Competitive Wages
  • Full Benefits (Medical, Dental, Vision, 401k and more)
  • Paid Time Off
  • Employee wellness and engagement programs 

Teleperformance and You

Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen.

As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go.

Did you know that our Chief Client Officer started her career at Teleperformance as an agent and advanced to the pinnacle of the company? At Teleperformance, the sky is the limit!

This position will be based on-site at our Richmond, Virigina location.

Responsibilities

Your Responsibilities

As a Customer Service Representative, your main responsibility is to find innovative ways to respond to varying questions, issues, and concerns. 

  • Connect with customers via phone/email/chat/and or social media to resolve their questions or concerns
  • Calmly attempt to resolve and de-escalate any issues
  • Escalate interactions when necessary and appropriate
  • Respond to requests for assistance and/or possible processing payments
  • Track all call related information for auditing and reporting purposes
  • Provide feedback on call issues
  • Upsell if required
Qualifications

We're looking for fearless people - people who are inspired to deliver only the best in all that we do.

  • High School Diploma or equivalent
  • IT/Network certifications/degrees preferred
  • 18 years of age or older
  • Proven call center experience
  • Typing 25 WPM
  • Proficient in PC operation and navigation
  • Entry-level network troubleshooting
    • Ability to set up home Wi-Fi network
    • Ability to set up and configure a router or switch
    • Core proficiency with a laptop or desktop computer
  • Able to work independently
  • Have excellent communications skills, both oral and written
  • Ability to work in a constantly changing and fast paced environment
  • Ability to stay composed and objective
  • Strong listening skills

Be Part of Our TP Family

It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued.

Teleperformance is an Equal Opportunity Employer

Employment Type: FULL_TIME

What Teleperformance employees say

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