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Teleperformance Hiring Jobs (NOW HIRING)

Customer Service Representative - Remote

$16.50 - $22.25/hr

Overview As a Customer Support Specialist, you will serve as a primary point of contact for our clients, managing inbound and outbound communications with professional excellence. Utilizing a suite ...

Customer Service Representative - Remote

$16.50 - $22.25/hr

Overview About TP TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in ...

Customer Care Representative - Remote

$16 - $21.75/hr

Overview About TP TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in ...

Customer Care Representative - Remote

$16.50 - $22.25/hr

Overview About TP TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in ...

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Teleperformance Hiring information

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$10

$18

$26

How much do teleperformance hiring jobs pay per hour?

As of Jun 25, 2026, the average hourly pay for teleperformance hiring in the United States is $18.05, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between Teleperformance Hiring vs Customer Service Representative?

AspectTeleperformance HiringCustomer Service Representative
Required CredentialsHigh school diploma or equivalent, basic computer skillsHigh school diploma or equivalent, communication skills
Work EnvironmentCall centers, remote or on-siteCall centers, remote or on-site
Industry UsageCommonly used by companies hiring customer support agentsCustomer support roles across various industries
Search & Comparison IntentUnderstanding hiring processes at TeleperformanceJob responsibilities and requirements for customer service roles

Teleperformance Hiring refers to the process of recruiting customer support agents for Teleperformance, a leading call center provider. A Customer Service Representative is a role within this industry, responsible for assisting customers. The main difference is that 'Teleperformance Hiring' focuses on the recruitment process, while 'Customer Service Representative' describes the job itself. Both roles require similar credentials and work environments, but the focus varies between hiring and job duties.

More about Teleperformance Hiring jobs
What cities are hiring for Teleperformance Hiring jobs? Cities with the most Teleperformance Hiring job openings:
What states have the most Teleperformance Hiring jobs? States with the most job openings for Teleperformance Hiring jobs include:
Infographic showing various Teleperformance Hiring job openings in the United States as of June 2026, with employment types broken down into 75% Contract, and 25% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,548 per year, or $18.1 per hour.

Customer Service Representative - Onsite

Teleperformance

Mcallen, TX • On-site

$12.50 - $17/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 23 days ago


Teleperformance rating

5.4

Company rating: 5.4 out of 10

Based on 181 frontline employees who took The Breakroom Quiz

48th of 71 rated call and contact centers


Job description

Overview
This position will be located on-site in McAllen Texas.
As a Customer Support Specialist, you will serve as a primary point of contact for our clients, managing inbound and outbound communications with professional excellence. Utilizing a suite of web-based tools, you will efficiently resolve inquiries to ensure a seamless and positive customer experience. This role is ideal for individuals passionate about service delivery in a high-velocity environment.
Application Deadline: Applications will be accepted on an ongoing basis until all positions are filled.
To apply, click "Apply Now" in the job posting or visit the TP Careers site, https://www.tp.com/en-us/careers.
About TP
TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways.
With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment.
Benefits of working with TP include
TP offers benefits to you and your family. Eligible team members can take advantage of our comprehensive health benefits, which may include medical, vision, and dental.
We invest in and prioritize the mental health and well-being of our team members by providing resources, including Employment Assistance Programs, space in the form of health and personal time off (HPT), and leave programs as eligible.
We offer benefits and tools to help our team members and their families for their financial future. This includes offering competitive 401(K) plans, life insurance, supplemental medical coverage, critical care insurance, pet insurance, FSA plans, and retailer discounts.
Your Career Starts Here
Join us in transforming the digital business landscape. At TP, we blend cutting-edge high-tech solutions with an essential high-touch human connection. You will be a vital part of a team that empowers global companies to quickly adapt and deliver exceptional experiences.
Your potential for growth here is limitless. We are committed to fostering career advancement, as proven by the journey of our Chief Executive Officer Americas, who started as an agent and rose to the highest levels of the company. At TP, we provide the platform; your ambition sets the limit.
We also welcome applications from active-duty service members, veterans, and military families. Please mention your service to the recruiter!
Equal Opportunity Employer
TP is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
If you require reasonable accommodation during the application process, please contact us at 877-877-3944 or contact us here. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation-related requests.
Responsibilities
Your Responsibilities
As a customer service representative, you will be responsible for finding innovative ways to respond to varying questions, issues, and concerns.
  • Connect with customers via phone/email/chat/and or social media to address their questions and/or concerns.
  • Calmly attempt to resolve and de-escalate any issues.
  • Escalate interactions when necessary and appropriate.
  • Respond to requests for assistance and/or possible processing payments.
  • Track all call related information for auditing and reporting purposes.
  • Provide feedback on call issues.
  • Upsell if required.

Qualifications
We're looking for fearless people - people who are inspired to deliver only the best in all that we do.
Qualifications:
  • High School Diploma or equivalent.
  • Minimum of 6 months of customer service experience.
  • Must be 18 years of age or older.
  • Ability to type at least 35 words per minute.
  • Entry-level network troubleshooting:
    • Ability to set up home Wi-Fi network.
    • Ability to set up and configure router or switch.
    • Core proficiency with a laptop or desktop computer.
  • Comfortable with desktop computer systems and have general knowledge of Windows-based systems.
  • Customer service and/or sales experience preferred.
  • College degree preferred but not required.

Key Competencies:
  • Process Excellence: Demonstrate commitment to following established procedures and be customer service driven.
  • Collaboration: Proven ability to collaborate effectively with team members, supervisors, and support departments to resolve customer issues and achieve performance goals.
  • Communication: Outstanding communication, listening, and analytical skills.
  • Organizational Skills: Strong organizational and problem-solving skills.
  • Emotional Intelligence: Ability to prioritize tasks and work well under pressure while remaining focused.
  • Open-Mindedness: Open-minded approach to feedback, evolving policies, and working within a structured schedule that includes a variety of shifts.
  • Critical Thinking: Sharp critical thinking skills, enabling quick analysis of customer issues and thoughtful, informed decision-making.
  • Solution-Oriented: Proactive approach to problem-solving with a focus on creating a positive customer experience.

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