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On Call Mandarin Customer Service Representative Jobs

Medix

HYBRID CSR (Bilingual Mandarin)

New York, NY · On-site +1

$23 - $24/hr

... Member Services Representative (Mandarin/English) to join our growing healthcare team. This role is ideal for someone with a strong customer service background in a health plan or managed care ...

Jushi USA

Customer Service Representative

Columbia, SC · On-site

$13 - $17.75/hr

Customer Service Representative China Jushi USA is a world brand supported by our core values. We ... Bilingual: (English and Mandarin) * 3+ years of Customer Service Experience * 2+ Years Claims ...

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On Call Mandarin Customer Service Representative information

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How much do on call mandarin customer service representative jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for on call mandarin customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between On Call Mandarin Customer Service Representative vs Customer Support Specialist?

AspectOn Call Mandarin Customer Service RepresentativeCustomer Support Specialist
CredentialsBasic customer service skills, bilingual Mandarin proficiencyCustomer service experience, sometimes additional certifications
Work EnvironmentCall centers, remote or on-site, handling inbound callsOffice or remote, handling customer inquiries via calls, email, or chat
Industry UsageCommon in telecommunications, tech, retail sectorsUsed across various industries including retail, tech, healthcare
Search & Comparison IntentFocuses on bilingual customer service roles with on-call dutiesBroader customer support roles, less language-specific

The On Call Mandarin Customer Service Representative primarily handles inbound calls in Mandarin, providing support for specific industries like tech or retail. Customer Support Specialists may handle a wider range of communication channels and may not require bilingual skills. Both roles focus on customer satisfaction but differ in language requirements and communication methods.

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On Call Mandarin Customer Service Representative jobs near you
Infographic showing various On Call Mandarin Customer Service Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representative (Mandarin Required)

San Jose, CA • Remote

Think Academy US
Education Programs Administration • 11 - 50 employees
Learn more about Think Academy USexternal

$20/hr

Full-time

Re-posted 20 days ago

Job description

Job Opportunity: Customer Service Representative

Location: Remote

Job Type: Full-Time Contractor (40 Hours Per Week)

Pay Range: $20/hour (Base) + $20/per successful long-term class conversion (Bonus)

About Think Academy:

TAL is a world-leading education and technology enterprise, serving 4.5 million students across the globe. Established in Beijing in 2003, it made history by becoming the first Chinese education institution catering to primary and middle school students to be listed on the New York Stock Exchange (NYSE: TAL) in 2010. https://en.100tal.com/

Think Academy, the international brand of TAL, has established campuses in many countries, including China, the U.K., the U.S.A., Canada, Australia, Singapore, Malaysia and so on.

In addition to the core teaching services, Think Academy is committed to organizing educational events, charity activities, and promoting educational Sustainable Development Goals (SDGs) with UNESCO (TAL has established an strategic partnership with UNESCO since 2019). https://www.thinkacademy.ca/

About the Role:

The Student Advisor, functioning as a Customer Service Representative, is a remote, contract role that requires fluency in both English and Mandarin.

This position involves providing course consultations to potential customers, proactive outreach to user leads, and offering excellent customer service to our existing clientele. The Student Advisor will be an essential part of our team, helping us continue to provide high-quality educational services and support to our community of learners.

Job Responsibilities:

  • Responsible for enrolling trial courses for clients, setting up new classes in the system, managing student transfers between classes, processing student refunds, and handling the mailing of course materials.
  • Recommend suitable classes based on students' learning progress to ensure the smooth delivery of educational services.
  • Assist teaching staff with additional tasks as needed, such as gathering student feedback, coordinating teacher schedules, and participating in course quality assessments.

Job Qualifications:

  • Bachelor's degree or above, has strong interest in Education-related fields.
  • Quick to learn and master the basic knowledge required for work, with a strong sense of customer service.
  • Strong sense of responsibility, meticulous in work, with good communication and problem-solving skills.
  • 1–3 years of experience in the education-related customer service field is a plus, but not required.
  • Bilingual proficiency in both English and Mandarin is Required.

Working hours reference:

  • Eastern Time‌: Wednesday to Sunday 2PM-10PM

The successful candidate will be a proactive, customer-focused individual who can comfortably interact with diverse users and deliver exceptional customer service.

Think Academy's Commitment to DEI

Think Academy is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Diversity, Equity, and Inclusion (DEI) are fundamental values at Think Academy. We believe that a diverse workforce brings different perspectives and ideas, fostering creativity and innovation. Our commitment to DEI extends to all aspects of employment, including hiring, advancement, and development opportunities

At Think Academy, we strive to create a workplace where everyone feels valued and included. We are dedicated to providing equal opportunities for employment and advancement, regardless of race, color, religion, sex, national origin, age, sexual orientation, gender identity, disability, or any other protected status.

If you require accommodations to participate in the job application process, please let us know once you have received an update about your application moving forward with the company. We are committed to providing reasonable accommodations to individuals with disabilities throughout the recruitment process.