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On Call Mandarin Customer Service Representative Jobs

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On Call Mandarin Customer Service Representative information

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How much do on call mandarin customer service representative jobs pay per hour?

As of Jul 17, 2026, the average hourly pay for on call mandarin customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between On Call Mandarin Customer Service Representative vs Customer Support Specialist?

AspectOn Call Mandarin Customer Service RepresentativeCustomer Support Specialist
CredentialsBasic customer service skills, bilingual Mandarin proficiencyCustomer service experience, sometimes additional certifications
Work EnvironmentCall centers, remote or on-site, handling inbound callsOffice or remote, handling customer inquiries via calls, email, or chat
Industry UsageCommon in telecommunications, tech, retail sectorsUsed across various industries including retail, tech, healthcare
Search & Comparison IntentFocuses on bilingual customer service roles with on-call dutiesBroader customer support roles, less language-specific

The On Call Mandarin Customer Service Representative primarily handles inbound calls in Mandarin, providing support for specific industries like tech or retail. Customer Support Specialists may handle a wider range of communication channels and may not require bilingual skills. Both roles focus on customer satisfaction but differ in language requirements and communication methods.

More about On Call Mandarin Customer Service Representative jobs
What cities are hiring for On Call Mandarin Customer Service Representative jobs? Cities with the most On Call Mandarin Customer Service Representative job openings:
What are the most commonly searched types of Mandarin Customer Service Representative jobs? The most popular types of Mandarin Customer Service Representative jobs are:
What states have the most On Call Mandarin Customer Service Representative jobs? States with the most job openings for On Call Mandarin Customer Service Representative jobs include:
Infographic showing various On Call Mandarin Customer Service Representative job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 76% Full Time, 17% Part Time, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Bilingual Mandarin Customer Service Representative (Remote)

Bilingual Mandarin Customer Service Representative (Remote)

Totalcare Walk-In Clinic Inc

Chino, CA • On-site

$15.75 - $19.75/hr

Full-time, Other

Re-posted 14 days ago


Job description

Description:


We are seeking a Mandarin- and English-speaking Customer Experience Specialist to support patients of a global healthcare organization. In this role, you will serve as a key point of contact, delivering accurate, compassionate, and timely assistance through phone-based support. This position is ideal for professionals who value stability, remote work, and long-term career development in the healthcare support industry.


Key Responsibilities

  • Provide inbound phone support to patients, including:
    • Appointment scheduling and follow-ups
    • Medication refill coordination
    • Basic inquiries regarding lab results and services
  • Handle an average of 80 calls per shift while maintaining quality and accuracy
  • Document interactions clearly and comply with service and data standards
  • Collaborate with an international support team to ensure a smooth patient experience

Job Highlights:

  • 80,000 – 100,000 PHP monthly salary
  • Permanent work-from-home setup
  • Structured career growth and leadership pathways
  • Support a global healthcare services team
Requirements:
  • Fluency in Mandarin Chinese and English (spoken and written)
  • Previous experience in customer service, call center, or patient support is an advantage
  • Reliable home office setup (stable internet, computer, headset)
  • Willingness to work night shift (12:00 AM – 9:00 AM Philippine time)