ZipRecruiter

Log In

1

Tpwd Customer Service Representative I Jobs (NOW HIRING)

Merican

Customer Service Representative I

Lancaster, NY · On-site

$15.25 - $20.75/hr

Customer Service Representative I Position: Customer Service Representative I Duration: 3 Months Location: Lancaster, NY 14086 Work Type: Temporary Assignment Job Type: Onsite Shift Timings: Mon-Fri ...

United States Gold Bureau

Customer Service Rep

Leander, TX · On-site

$15.25 - $20.75/hr

Customer Service Representative I The Customer Service Representative I (CSR I) is responsible for providing effective customer service for all internal and external customers by using knowledge of ...

Bourns, Inc.

Customer Service Representative I

Riverside, CA · On-site

$16.75 - $22.75/hr

Customer Service Representative I Launch Your Career in Customer Service with a Global Technology Leader Bourns, Inc., a leading manufacturer of electronic components serving customers worldwide, is ...

SMS Group of Companies

CSR I

Detroit, MI

$15.75 - $21.50/hr

The CSR I will maintain a positive attitude along with providing clear communications as well as knowledge of the programs, which provides each customer with the ultimate customer service experience.

ASSA ABLOY

Customer Service Representative I

Austin, TX · On-site

$15.75 - $21.50/hr

The Customer Service Representative I plays an essential role in maintaining strong customer relationships and supporting business operations through accurate documentation and proactive problem ...

ICONMA

Associate Customer Service Rep I

Lafayette, IN · On-site

$15.50 - $21/hr

Associate Customer Service Rep I Our client, a Coatings and Paints company, is looking for an Associate Customer Service Rep I for their Lafayette, IN location. Responsibilities: * Responds to ...

Mabrey Bank

Customer Service Representative I

Bixby, OK · On-site

$14.75 - $20/hr

Customer Service Representative I Bixby Main Branch - Bixby, OK 74008 Description Our Customer Service Representatives play a vital role in the Bank's success by assisting customers with their ...

cen.ai

Customer Service Representative I

Englewood, FL · On-site

$14.25 - $19.25/hr

Customer Service Representative I GENERAL DESCRIPTION OF POSITION The Customer Service Representative I (CSR) is responsible for retaining existing relationships and establishing new deposit accounts ...

Momar

Customer Service Representative I

Atlanta, GA · On-site

$15.50 - $21/hr

Momar is looking for a new Customer Service Representative I! Momar, Inc., a privately owned, specialty chemical manufacturing company based in Atlanta GA, is seeking a Customer Service ...

Veseris

CSR I

Marietta, GA · On-site

$15.25 - $20.75/hr

Role Overview The Customer Service Representative I (CSR I) is an entry-level role responsible for delivering a consistent, high-quality customer experience through order processing, customer support ...

Veseris

CSR I

Marietta, GA · On-site

$15.25 - $20.75/hr

Role Overview The Customer Service Representative I (CSR I) is an entry-level role responsible for delivering a consistent, high-quality customer experience through order processing, customer support ...

AAON

Customer Service Representative I

Tulsa, OK · On-site

$13.75 - $18.75/hr

Customer Service Representative I The Customer Service Representative I is responsible for providing entry-level support to customers by addressing inquiries, processing requests, and ensuring a ...

next page

Showing results 1-20

All JobsTpwd Customer Service Representative I Jobs

Tpwd Customer Service Representative I information

See salary details

$9

$18

$26

How much do tpwd customer service representative i jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for tpwd customer service representative i in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a TPWD Customer Service Representative I?

A TPWD Customer Service Representative I is an entry-level employee with the Texas Parks and Wildlife Department (TPWD) responsible for providing customer service at state parks and TPWD offices. Their duties typically include answering questions from the public, processing permits and licenses, collecting fees, and assisting with reservations. They serve as the initial point of contact for visitors and play a crucial role in ensuring a positive experience for park guests and customers. Strong communication, organizational skills, and knowledge of TPWD policies are important for this position.

What are some common challenges faced by TPWD Customer Service Representative I employees, and how can they effectively manage them?

TPWD Customer Service Representative I employees often encounter high call volumes, diverse customer inquiries, and the need to quickly learn complex agency policies related to parks, wildlife, and licensing. Managing these challenges requires strong communication skills, adaptability, and patience. Effective representatives stay organized, rely on teamwork for support, and make use of training resources provided by the Texas Parks and Wildlife Department to stay updated on procedures and regulations. Building rapport with both customers and colleagues is key to ensuring a positive work environment and successful problem-solving.

What is the difference between Tpwd Customer Service Representative I vs Tpwd Customer Service Representative II?

AspectTpwd Customer Service Representative ITpwd Customer Service Representative II
QualificationsHigh school diploma or equivalent; basic customer service skillsSame as Level I, often with additional experience
Work EnvironmentEntry-level customer service setting, handling inquiries and basic issuesSimilar environment, with increased responsibilities
ResponsibilitiesResponding to customer questions, processing transactionsHandling more complex issues, mentoring Level I staff

The main difference between Tpwd Customer Service Representative I and II lies in experience and responsibility. Level II staff typically handle more complex inquiries and may mentor newer representatives, reflecting increased expertise while sharing similar work environments and qualifications.

What are the key skills and qualifications needed to thrive as a TPWD Customer Service Representative I, and why are they important?

To thrive as a TPWD Customer Service Representative I, you need strong customer service skills, attention to detail, and a high school diploma or equivalent. Familiarity with reservation systems, point-of-sale software, and basic office equipment is typically required. Excellent communication, patience, and problem-solving abilities help you effectively assist visitors and resolve issues. These skills are crucial to ensure a positive public experience and efficient operations at Texas Parks and Wildlife facilities.
More about Tpwd Customer Service Representative I jobs
What job categories do people searching Tpwd Customer Service Representative I jobs look for? The top searched job categories for Tpwd Customer Service Representative I jobs are:
Tpwd Customer Service Representative I jobs near you
Infographic showing various Tpwd Customer Service Representative I job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representative I

OneBridge Benefits

Buffalo, NY • On-site

$15.50 - $21/hr

Other

Medical, Retirement

Re-posted 29 days ago

Job description

Customer Service Representative I (CSR I)

OneBridge Benefits was founded in 2013 by members of our current leadership team who set out to build better technology and smarter processes to support account-based health plans. Today, we've grown into a technology-enabled benefits administrator serving more than 380,000 participants and managing 4.48 billion dollars in assets.

Joining OneBridge means becoming part of a group of bright, driven, and collaborative individuals. We've built an environment where people can contribute to meaningful work, grow their skills, and pursue their individual passions. While each team's day-to-day responsibilities vary, you'll find that we consistently value idea-sharing, encourage innovation, and enjoy tackling the challenges that come with achieving our mission.

The Opportunity:

We're looking for a Customer Service Representative I (CSR I) to join our Customer Care Center who will serve as the first point of contact for customers, providing support and solutions via phone, secure messages, and text. This role is responsible for delivering exceptional customer service by addressing inquiries, resolving issues, and ensuring a positive experience for every participant or employer. With training, CSR Is are expected to demonstrate in-depth knowledge of core offerings, including Health Reimbursement Arrangements (HRA), Flexible Spending Accounts (FSA), Health Savings Accounts (HSA), Individual Coverage Health Reimbursement Arrangements (ICHRA), and the Retirement Health Savings Program (RHSP).

The position includes an initial training period scheduled Monday–Friday from 8:30 a.m. to 5:00 p.m. Upon completion of training, the regular shift will be Monday–Friday from 11:30 a.m. to 8:00 p.m. Flexibility in shift scheduling may be required.

You Will:

  • Respond to customer inquiries promptly and professionally via multiple channels.
  • Provide accurate, detailed information about company products, benefits, and procedures.
  • Resolve customer complaints and issues with empathy and efficiency.
  • Document customer interactions accurately in the system.
  • Follow up with customers to ensure satisfaction and resolution when applicable.
  • Maintain up-to-date knowledge of company products, services, and regulatory requirements.
  • Collaborate with team members and contribute to a positive work environment.
  • Meet or exceed individual and team performance metrics and quality standards.
  • Escalate complex issues to the appropriate channels when necessary.

What You Bring:

  • High school diploma or equivalent
  • Six months of customer service experience in a healthcare related or social services setting, or a combination of experience preferred
  • Excellent written and verbal communication skills
  • Ability to listen to a customer issue with an approach that de-escalates the situation
  • High quality and accurate data entry skills
  • Strong attention to detail and highly organized
  • Individually driven as well as dedicated to working collaboratively with the team
  • Ability to meet all department goals to include accuracy and productivity
  • Strong analytical, problem-solving, and decision-making skills
  • Proficiency in Microsoft Office products
  • Flexibility to work additional hours as needed

Why OneBridge Benefits?

OneBridge Benefits Inc. is a Buffalo-born company with a national footprint, built on service, integrity, and innovation. You'll join a collaborative people-first culture where your expertise is valued, and your work makes real impact. This is a Monday-Friday, in-office role, located at our Downtown Buffalo, NY office.

Apply