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Entry Level Mandarin Customer Service Representative Jobs

My Asian Nanny

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Bilingual Mandarin Customer Service Coordinator

Monterey Park, CA · On-site

$19 - $23/hr

We are currently looking for a Mandarin-speaking Customer Service Coordinator to assist families and caregivers during the nanny matching process. This role is perfect for someone who: * Enjoys ...

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As of Jul 3, 2026, the average hourly pay for entry level mandarin customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.
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Entry Level Mandarin Customer Service Representative jobs near you

Bilingual Mandarin Customer Service Coor

My Asian Nanny

Monterey Park, CA

$19 - $22/hr

Full-time

Medical, Dental, Vision, Retirement

Posted 24 days ago

Job description

Bilingual Mandarin Customer Service Coor

My Asian Nanny is a growing childcare placement agency helping families across the United States find trusted postpartum nannies and newborn care specialists.

We are currently looking for a Mandarin-speaking Customer Service Coordinator to assist families and caregivers during the nanny matching process.

This role is perfect for someone who:

  • Enjoys helping families
  • Is organized and detail-oriented
  • Communicates clearly in Mandarin and English
  • Likes working in a friendly team environment

This is a stable full-time office position located in Monterey Park.

⭐ 我们正在招聘会说中文的客户服务协调员

My Asian Nanny 是一家快速发展的母婴护理中介公司，帮助全美家庭寻找专业月嫂和育儿护理人员。

我们正在招聘 普通话 / 英语双语客户服务协调员，协助客户和护理人员完成匹配与安排。

工作地点：Monterey Park 办公室（需要到岗工作）

⭐ Job Responsibilities | 工作内容

  • Answer incoming calls and assist families with service inquiries
  • 接听电话并协助客户咨询
  • Communicate with families and nannies via phone, text, email, and WeChat
  • 通过电话、短信、邮件和微信与客户及月嫂沟通
  • Conduct intake interviews with families and nanny applicants
  • 与客户及申请的护理人员进行初步沟通
  • Schedule nanny interviews and manage appointment calendars
  • 安排月嫂面试并管理日程
  • Match qualified nanny candidates with family needs
  • 根据客户需求匹配合适护理人员
  • Maintain CRM records and application information
  • 维护客户和申请者信息
  • Provide follow-up support to families during the hiring process
  • 在匹配过程中持续跟进客户

⭐ Qualifications | 任职要求

  • Fluent in Mandarin Chinese and English
  • 普通话和英语流利
  • 2+ years experience in customer service or office administration
  • 至少2年客服或办公室经验
  • Strong communication and interpersonal skills
  • 良好的沟通能力
  • Comfortable using WeChat and Microsoft Office
  • 熟悉微信和办公软件
  • Organized, responsible, and detail-oriented
  • 做事认真、细心、有责任心
  • Must be authorized to work in the U.S.
  • 需合法在美国工作
  • Must be able to work in person in Monterey Park
  • 需要到办公室工作

⭐ Compensation & Benefits

  • $19 – $22 per hour
  • Paid training
  • Medical, dental, and vision insurance (after probation)
  • Career growth opportunities
  • Friendly and supportive work environment

⭐ Why Work With Us?

  • Stable long-term position
  • Consistent schedule and predictable hours
  • Friendly team atmosphere
  • Opportunity to help families during an important time in their lives
  • Potential to grow into Senior Coordinator or Operations roles

⭐ How to Apply

Please submit:

  • Your resume
  • A short message confirming:

"I am fluent in Mandarin and English."

My Asian Nanny
Monterey Park, CA

Job Type: Full-time

Benefits

  • 401(k) - via Calsavers program
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Professional development assistance
  • Paid training

Work Location

Monterey Park, CA (In person)

Mandarin Customer Service
Bilingual Chinese Customer Service
Chinese Office Assistant
Chinese Customer Support
Mandarin Administrative Assistant

Job Type: Full-time

website: myasiannanny dot com
 

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